Number of reviews in the past 365 days | 9 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 10.67 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 9 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 10.67 days |
Verified Resident 874249, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Verified Resident 872242, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.
Hi Verified Resident 868725, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Martin's Point
Verified Resident 811405, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
Verified Resident 840484, we really appreciate your feedback! We would like to discuss your concerns, as we want every resident to have a positive experience. Please give our office a call or email us when you have a free moment at [email protected] We look forward to hearing from you.
Verified Resident 795220, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (630) 916-0929 at your earliest convenience and we will do our best to resolve this with you.
Hi Verified Resident 794535, thank you so much for your positive comments about Martin's Point! Thank you so much again for your feedback! We hope you have a great day!
Verified Resident 785383, we are so happy to read such a great review about Martin's Point! Thank you, and have a fantastic day!
Verified Resident 774995, thank you for sharing your positive experience! We are currently working on our amenity plans. You should receive communication on this soon. If you have any further questions, please give us a call. We're always happy to help!
Thank you so much for the 5 Star rating! We are happy to hear that Jessica is helpful and promoting our events! We are thrilled that you feel Martin's Point is a great place to call home.
Thank you for the 5 Star rating! We are sad to see you go but we are happy that you enjoyed your time here!
Thank you for the 5 Star rating. We are happy to hear that our leasing associate Jessica is amazing! We love that you love living at Martin's Point and we thank you for the positive feedback!
We apologize for the late response, but thank you for the kind words. We are thrilled to know that you are happy at Martin's Point.
$1,250 - $2,319
521
4 Units
Lily
$1,445 - $2,402
742
6 Units
Lilac
$1,450 - $2,944
673
3 Units
Orchid
N/A
1,166
N/A
Daisy
$1,665 - $3,219
956
4 Units
Tulip
$1,725 - $3,269
1,081
2 Units
Rose
Our community is operating as normal. Please call or stop by the leasing office for a tour! Looking for all of the best amenities and superb apartment home features, in an excellent location? Look no further than Martin's Point Apartment Homes located in Chicago's premier suburban location, Lombard, IL. Your new home features all the bells and whistles you have come to expect in a tranquil setting with meandering canals and a resort-style pool.
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