Manors at Brookmere

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Manors at Brookmere

4962 Bennett Street, Matteson, IL 60443
(10 Reviews)
$2,402 - $2,560/mo

Manors at Brookmere Reviews

(10)

2.6 rating

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10 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2020

3/2/2020

The phone line to connect to the property manager and office is "temporarily disconnected." It's been like this for 3 months. If there is an emergency, how are you supposed to get your message to maintenance? This new manager is wack and ------. Since she's been here the phone has been disconnected. What kind of bullsh*t is that? Well if you a tenant here and need to complain on this ------ woman, call Texas main number and voice your complaint at 214- 891 7801. Some lady on the voicemail says she's the admin assistant. Leave her a lot of voicemails and she will forward your message to right person. This rent is too damn high for the phones to be disconnected. Shaunna Edwards must not be paying the bills.

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    anonymous

    prospectiveVisited 2019

    12/12/2019

    The entire management company are a bunch of low-down dirty crooks. Managers and office staff change more than a person's underwear, and the people Pinnacle hire are the dumbest of the dumb. It's similar to talking to a 1st grader with insufficient communication skills. The regional manager "Lakisha" is just as dumb and ------. I would think looking and dressing the way she does is unprofessional but whatever. The company doesn't care who they hire. None of them are educated. The new property manager is ------ as well, barely capable of having an intelligent conversation and thinks loud ratchet music is acceptable after quiet hours. SMH. I wanted to get a 2 bedroom here 2 years ago and kept inquiring until I quickly changed my mind last week. The new assistant manager is just as worse. She has a really nasty attitude problem and is rude as all get out. I'm beginning to think these people are used to managing projects and dealing with project mentality so they come here in that mindset. But maybe they are just ------. Live here at your own expense as the previous true negative reviews state. 2019 and this place is officially considered the… See More>
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      anonymous

      Resident 2016 - 2019

      5/10/2019

      bad bad bad. i have nothing good to say about this ------ after living here for almost 3 years watching this place decline in quality. managers change quicker than the seasons and they go from bad to just downright poor. agree with other reviews about current manager. she talks to men just fine but the way she talks to women is downright criminal. she had some words with my older sister that was downright nasty. this manager has no empathy for her nasty behavior and her nasty shows on the outside. guess she is used to working in ------ places because it fits her to a T. i am older and wanted to come here to get a peaceful enjoyment feel of the suburbs but i may as well move to the west side of Chicago to experience this crap for less rent. my working hours vary so i may be home during the day and work at night or vice versa so i have experienced what this place is like at all times of the day and night. loud music playing in cars from tenants who don't work but like to roam the area disturbing other folks in a… See More>
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        anonymous

        Resident 2018 - 2019

        1/12/2019

        Rent here at your own expense. After reading some of these reviews, I'm highly convinced the property manager is writing them herself. The "grounds are kept up?" A Blatant LIE, dear. There are rats in the area and the reason they are accumulating is because there is not a proper maintenance team on site to clean this area, which enables the rodents to feed off of soiled trash and food. So what cleaned grounds did this reviewer see because I live here and I saw a pizza box literally sitting in the grass for two weeks. Clean my foot. And if you think you will be living a "maintenance free life" here, think again. If you go to work everyday early in the morning to pay this high a** rent, you will get stuck in the snow and probably be late for work because according to the "regional manager," the snow removal team comes when they come and will not come early in the morning. A joke and the dumbest thing I have ever heard in my life. This place does not care about the tenants; they only care about the money. And as far as using the money to… See More>
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          anonymous

          prospectiveVisited 2019

          1/7/2019

          This is my dream place indeed. I tour the place today Jan 7 2019 The homes are very beautiful and the ground area very well kept. Apts is huge and huge bed rooms. Best place I ever saw. Surronded by so many stores and the express way. Office staff are very nice. I got a very good vibe as I enter and on leaving... Sabrina

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            anonymous

            Resident 2017 - 2018

            8/9/2018

            This apartment complex SUCKS. We have a 10 year old managing the place with zero experience as a manager. I was told she asks tenants for help when trying to make big decisions and is too timid to take appropriate action on challenging situations. Like one of the comments on here says, large dogs are roaming the complex without being a leashes. I have two toddlers and I am afraid for them to walk from our door to our truck. My husband and I carry them when we are outside for fear of the large dogs attacking them. There is a white pit bull that is large and lives in one of the apartments near the office. The owners walk him/her every day without having it on a leash. Have talked to the manager about this but she is not doing anything. I am sure she can see this too, but she ignores it and that is typical of her because she ignores everything important. Move here at your own expense. Current tenants were promised a false dream here and this management is not abiding by their promises. Previous manager was okay, but not entirely great. Oh, and the grass… See More>
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              anonymous

              Resident 2018

              7/29/2018

              There are not supposed to be big dogs, but there are and management doesn't care. My son is afraid to play outside because a man walks his big pit bull with no leash. I am afraid to let him walk to the bus stop and that's not the only big dog. They said they didn't allow big dogs! What's it going to take, children getting killed?

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                xoxo_live

                prospectiveVisited 2018

                3/16/2018

                The apartments are okay, I have seen better. The "community manager" Stephanie G is a bit weird and confusing, which made me change my decision to rent here. Glad I had other options though. I was left in the dark about important things that I felt should have been addressed immediately. When this was brought to her attention, she dismissed my concerns and acted as though she was in the right about not disclosing the important information. And she has a really bad attitude, like she is at the top of her game and she does no wrong. It is not good to have attitudes when dealing with potential renters. And did I mention she does not apologize when she is wrong? I got all bad signs from this lady, and quite frankly, she is NOT professional at all. She's a very weird lady.. too weird to receive my money, my bank account information, and my time. Perhaps she needs help? Not just an assistant manager, but psychological help as well. Ugh, no thanks. She gave me a headache and its not worth the stress.

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                  ernestinekey

                  Resident 2018

                  2/18/2018

                  I've only lived here for two weeks but I am so impressed with the AMAZING attention the management has shown to ensuring tenant satisfaction. When I moved in, there was a situation with pests that I alerted management to and they tended to my concerns with a lot of care and empathy. They went out of their way to provide support to make my family feel comfortable and offered compensation for the anxiety and inconvenience it caused me and my family. In my short time here, I am extremely pleased with the high quality management and their desire to make our living experience here pleasant.

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                    Victoriamarieagnew

                    Resident 2016 - 2017

                    8/26/2017

                    The homes are beautifully done, they have great finishes and appliances. The community is growing, its diverse and the neighbors are very friendly. The property manager (Stephanie G.) is amazing. She responds quickly to work orders, questions , and concerns. She takes the time to walk the property and talk with the community. She's funny and most importantly an overall great woman, she makes the property a warmer place to live.

                      Floor Plans & Pricing

                      2 Bedrooms

                      2 Beds, 1 Bath

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                      3 Bedrooms

                      3 Beds, 2.5 Baths

                      See Floor Plan Details

                      Disclaimer: Special, prices and availabilities subject to change.

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                      Features & Amenities

                      Laundry
                      • Laundry in Units
                      Pets
                      • Dogs Allowed
                        Weight Limit: 25lbs
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                      Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                      Questions & Answers (1)

                      Anonymous
                      Asked on: 03/19/2018
                      Q: How easy is it to find guest parking?

                      Frequently Asked

                      Dogs Allowed
                      Weight Limit: 25lbs
                      2 Beds, 1 Bath
                      3 Beds, 2.5 Baths

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                      Manors at Brookmere

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                      Manors at Brookmere is an apartment in Matteson in zip code 60443. This community has a 2 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,560. Nearby cities include Richton Park, Olympia Fields, Park Forest, Flossmoor, and University Park.

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