Rock Ridge Commons

What is epIQ?

Rock Ridge Commons

3500 70th St, Moline, IL 61265
(69 Reviews)

Reviews

(69)

2.3 rating

See Details

69 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2018 - 2021

1/25/2021

Lived here since July of 2018. I have noticed in the last 2 years this place has gone uphill. Theirs new management. The blonde is one kick --- lady. She even went as far as fixing my kitchen sink and toilet herself. I always see the 2 office ladies out side picking up and shoveling and ice. Since Covid I had trouble making payments and they let me sign a payment agreement and let me catch up on my rent. They ripped out the old kids park and put a dog park. Its so much easier now to take my dog out. Thanks for a great place to lay my head.

    Review Author Icon

    anonymous

    Resident 2020

    12/22/2020

    I do not recommend this complex to anyone the manager amber is the most unprofessional person I have ever met you have something break in your apartment good luck they don't care. We moved in and our apartment didn't even have heat. We had water pouring from our bathroom ceiling and it never got fixed that was 5 months ago. Air filter hasn't been changed since we moved in a year ago the management talks down to you like you're trash she is one stop away from being a slumlord save your money don't move here I would rather live in my car.

      Review Author Icon

      anonymous

      Resident 2020

      12/21/2020

      I would rather live on the streets then stay here any longer. The managment are disrespectful and completely do not care about their residents. We have had work orders in for MULTIPLE things wrong in our aparment. Outlets in the master bedroom have never worked since move in day. Our garbage disposal broke and started leaking everywhere on the floor flooding the surrounding area. We called for get it fixed and the management lady told the maintence crew that this was not an emergency. EVEN THOUGH IT WAS FLOODING! I'd rather live a box than this place. THIS PLACE IS NOT WORTH A PENNY. Cops patrol the apartments almost 3 out of the 7 days a week.

        Review Author Icon

        anonymous

        Resident 2020

        12/7/2020

        The management is not fit to be in customer service. I was so happy to move out of there. Dont even bother asking for anything to be fixed because it will take months, you will be talked down to, yelled at, lied to. Cant load the laundry card, cant ask any questions, cant call, they cant even keep a staff. I wonder why that is. MANAGEMENT!!! They know damn well they just moved me in while infested with roaches. are you kidding me? yeah so I ran out as fast as i could. i contacted the housing authorities. you will be served soon!

          Review Author Icon

          anonymous

          Resident 2018 - 2020

          12/1/2020

          This place is a freaking joke. Management is terrible and very rude. You rarely see Management the poor girl in the office always looks so overwhelmed. Im not sure if the owners don't read these reviews and the ones one Google but of they do and haven't gotten new Management yet they just don't care.

            Review Author Icon

            anonymous

            Resident 2018 - 2019

            2/7/2020

            I only signed a 1 year lease as I knew my stay would be temporary. The apartment was exactly like the one I toured, although it was a 2 bdrm I toured, the differences were just like they told me they would be. I moved in during winter season so that wasnt fun but it was what I signed up for. I only had 1 issue during my stay and that was my neighbor above me's child splashing water in the bath tub and it came through my ceiling. Maintenance came shortly after I called, fixed the damage and it never happened again. I know not alot of people speak up unless they have something bad to say so I thought Id get on here and leave a review just to say my experience was good.

              Review Author Icon

              anonymous

              Resident 2016 - 2020

              2/5/2020

              I've lived here for a few years, I've seen residents come and go. I am trying to build my credit to purchase a home for me and my children. I have no issues, I go to work and come home and mind my business, I pay my bills and have littler interaction with management! I do however appreciate the routine pest control as I don't want any issues with bugs! I'd recommend this property to any of my friends with children.

                Review Author Icon

                John_S719

                Resident 2012 - 2019

                12/15/2019

                I've lived here for many years and fits my life perfectly. Price is affordable and the staff has always been receptive and helpful to any concern I've ever had. I would strongly suggest living here for people looking.

                  Review Author Icon

                  anonymous

                  Resident 2019

                  9/27/2019

                  Be real. For the price this property has a lot to offer, its not perfect, the building entry's and hallways could use an update and the park is run down but again were not paying a million dollars a month. I have had zero issues with getting my work orders taken care of and I pay my rent on time each month so I do not have many encounters with management. LOVE the resident referral program as I get to help choose my neighbors and save money on my rent.

                    Review Author Icon

                    anonymous

                    Resident 2017 - 2019

                    5/14/2019

                    I been living at Pleasant Ridge for almost 3 years over all it good place to live at. I'm trying to get my credit score to by a house and there rent is reasonable and they have garages u can rent out. I like my neighbor she has been there long time. They just hired a cleaning lady she does a great job keeping the floors clean. Cristina

                      Review Author Icon

                      Jramos0124

                      Resident 2016 - 2017

                      3/17/2017

                      I personally love my apartment, I've had very few needs for maintenance but the time or two I have they have responded in a very timely manor. The ladies in the office are friendly and always sure to greet you when entering even if just to load your laundry card. The park is convenient for my children to play at and the grounds are always kept the only down fall is the pool currently being out of use but overall I've had a great experience with no issues in my year of residence and would definitely recommend it with a thumbs up

                        Review Author Icon

                        Dampheer

                        Resident 2016 - 2017

                        3/14/2017

                        I moved in in January 2016. After about a month my neighbor was being loud and I could smell weed. I told the girls in the office and they had the cops come out. About a week later they moved out. The manager told me when I called the first time they take drugs very seriously and will handle it and they did obviously. I've only felt with maintenance once, my bathroom ceiling started leaking and I called the emergency line at 5am and they came out, brought a company out to get the water off the floor and found out it was the neighbors upstairs had over flowed the toilet (how they didn't know I have no idea) but they took care of everything from the clean up to replacing my ceiling. I HATE the parking. But they said at move in its first come no permits. They painted the outside and fixed the garages when I moved in. I got a garage for storage for $30 a month extra. I like the place, the staff is nice and maintenance was great when I had that issue. I've never seen a bug but pest control comes maybe every… See More>
                          Review Author Icon

                          anonymous

                          Resident 2015 - 2016

                          4/4/2016

                          I moved into pheasant ridge in December of 2015 and I really like the staff, They are very polite when you go in and I have never had a issue with reporting something and it taking forever for maintenance to get on it. My apartment was nice and freshly painted, the carpet was clean etc.. Never have seen any bugs or mice. They building tenants are quiet and respectful. The parking can be a issue at times however you are told at move in its first come . I relocated here from Galesburg and this was not my first choice but I'm glad I found this complex, it's 3 min from my job and I don't have any issues with the apartment except not always having hot water first thing in the morning but I believe it's due to other tenants Mayb showering. It's nothing to complain about really. However I had my grandson for a weekend and he took a bath and when he got out he had paint stuck to his bottom, maybe that can be a concern in the future with getting the tubs refurbished professionally. Other than that I have no major complaints about pheasant… See More>
                            Review Author Icon

                            KeilaJo

                            Resident 2015 - 2016

                            2/3/2016

                            *WARNING* I advise anyone who is looking for an apartment to continue to keep seeking. Pheasant Ridge is the most horrific living experience I had yet. The first month I moved into an unit my house was burglarized. My door was kicked in because of that I told management. They said that they would maintenance come fix it. Maintenance staff was so horrible that they were incompetent of fixing my door. I complained to the office all the time to the point that they told me to ask my father to fix the door. Months past with my door not being fixed until I had an inspection. When the inspector came to my home and failed my unit the office sent me a letter telling me that they are terminating my lease because of the door. Somehow management came up with a theory regarding domestic violence that my ex boyfriend kicked in the door and I failed to tell them. Wow now they expect me to pay for the door damages I told management I am not paying for anything and that their maintenance failed to repair it. Overall my whole time living was the worst part. The whole building… See More>
                              Review Author Icon

                              anonymous

                              Resident 2013 - 2015

                              12/29/2015

                              I lived here for 2 years in a one bedroom. I lived down the street but it was too expensive. My apartment was nice, it had new carpet. The apartment itself was a little outdated. About 6 months after I moved in my dishwasher stopped working and when maintenance couldn't fix it they gave me a new one. I never had much more of an issue besides that and my smoke detector needing new batteries but maintenance came in within a day or two for both. The ladies in the office were always nice. I paid my rent on time so I never had to deal with any late fees. The grounds would have been in better shape if people were outside watching their kids. They started painting and redoing the outside right before I moved, I'm sure that's gonna help with the looks. But overall my experience was a good one.

                                Review Author Icon

                                anonymous

                                Resident 2011 - 2015

                                9/2/2015

                                These apartments are absolutely horrible. Nothing has changed since the previous reviews. Roach infested, rodents, the bathtubs are painted and the paint cracks and peels off in the water while your children are in there. Maintenance takes forever to get something (at no fault to their own) they are spread way too thin for so many apartments. They often don't have more than two at a time due to the way they are treated and end up walking off the job. The laundry machines use cards you can only refill with 5.00 increments at the office when/if they are open (seem to make their own hours on the weekends). The machines break down often and take weeks to fix. There is also have 1 washer and dryer to 12 apartments. The park is not well maintained at all. Swings are missing and have been for over a year, one is completely broken and is dangerous to the kids safety. Also seems they let any kind of person live there seeing as there are now shootings and stabbings there. I do not recommend anyone to move into these apartments.

                                  Review Author Icon

                                  anonymous

                                  Resident 2014 - 2015

                                  7/31/2015

                                  My air conditioning has been broke for 9ver 3 months now. My aprtment stays between 50 & 60 degrees regularly when i have it set at 75. My electric bill is through the roof because of it. Amber in the leasing office said that the ridiculous electric bill was not pheasant ridges problem & i need to get over it. The maintenance is forever changing & clueless. & there have been times when i was told they were on their way only to find out after waiting for three hours that ALL the maintenance had quit. I dont recommend living here to anyone. They now will not let me out of my lease, my air is still broke & apparently STILL not their problem.

                                    Review Author Icon

                                    anonymous

                                    Resident 2013 - 2015

                                    6/8/2015

                                    I lived at Pheasant Ridge for 2 years. I had a few problems in my apartment over that time. I leak through the bathroom ceiling and a clogged toilet. The leak was because the neighbors upstairs let their kid over flow the bathtub, maintenance came out at 10pm to fix it. They were in 2 days later to repair the ceiling so not bad at all. The rent for my 1 bedroom was 485, super cheap! Not the best apartments in town but you get what you pay for and def not the worst! The maintenance guys were nice when they had to come in, and I never had an issue with the girls in the office. I think the late fees are a little high, but I learned that lesson once and never paid late again. I was having an issue with ants last summer, they sent their pest control company in and they took care of it. The parking is not that great, I just wish they had assigned parking instead of first come first serve. Over all it was not a bad experience, it was a good starter apartment and for the price you can't beat that.

                                      Review Author Icon

                                      bulldogmom22

                                      prospectiveVisited 2015

                                      1/5/2015

                                      I visited this apartment complex to drop off some items for a tenant that had posted on an internet list needing items for Christmas. I was shocked to see the exterior of the buildings. Garage doors missing, trash, etc. The door to the tenant's building had a hole where the security lock had been. The hallway was so dirty and smelled so bad it took my breath away. There were cobwebs, trash, stuff smeared on the walls, a nasty disgusting mess. Thankfully the tenant came out so I did not have to enter the apartment. I can only guess what condition it was in. I have to question why the City Inspectors haven't forced cleanup of this complex. If this is a section 8 or Tax Credit complex I believe there should be guidelines to follow. I read some of the previous reviews and was shocked to hear of the long time issues that have not been corrected. I do not know anyone at the complex. I have not lived there or even applied to live there. I am writing this review because I could not get past the conditions I viewed in the short 15 minutes I visited. Pheasant… See More>
                                        Review Author Icon

                                        anonymous

                                        Resident 2007 - 2014

                                        4/15/2014

                                        I do not recommend living here. The walls are paper thin, the neighbor's are rude, loud and obnoxious. Bedbug's and roaches run rampant. Enjoy the pest control guys bothering you all the time. The dog they brought in to sniff my apartment for bedbugs pooped twice in my apartment. The guys were not even going to pick it up, until I said something. They are completely rude at the office and treat you like a twit. Parking is impossible. My car was vandalized multiple times. Lighting at night is often a issue, so is snow removal. I fell down many times on their sidewalks and pavement because of ice. The garbage is constantly teaming over the rim. Thumping bass, destructive kids, loud fighting, pest problems, an odiferous stench of pot in the halls, and cops showing up once or twice a month, is something you have to look forward too. All for the low, low price of your sanity. The neighbor's are crazy and inconsiderate, caring or respecting of nothing. The fire doors are often blocked with snow or ice, often a week or two… See More>
                                          Review Author Icon

                                          anonymous

                                          Resident 2013

                                          5/2/2013

                                          First of all I will Never be renting at Pheasant Ridge again! This is my second time in pheasant Ridge Apartments and it's gotten worse. First time I lived here I had mice issues in my apartment I would get mouse traps every Week found myself catchin 2-3 mice a week! I had no roach problems from what I recall tht time. There was an apartment underneath tht smelled of mold tht unit wasnt renting out and to this day it still isnt rented to anyone but the smell would rise it was horrible. Before I moved in the 2nd time I had read the reviews and specifically read there were roach problems. At move in I asked if tht was true bcuz tht was a done deal for me and they lied were like no! We never had complaints for tht. So a month into living here I find a bug looks exactly like a roach I take it to the office they say it's a waterbug I'm like no it's a roach but they weren't convinced either way they sent someone to spray. Maybe 2 weeks after once again I… See More>
                                            Review Author Icon

                                            anonymous

                                            Resident 2011 - 2013

                                            2/23/2013

                                            I've lived here for just over a year, and while it may not be the best place in town, its fine for what you pay. Rent is one of the cheapest you can find around here! Parking is always an issue, there really aren't enough spaces and the lighting isn't great at night. Snow removal is done poorly. I've never seen any roaches in my building, a few spiders is all. Some neighbors are noisy but you're going to have that at any low income apartment complex. Definitely this place needs a lot of maintenance work done, they're probably going to completely fall apart in a few years, but I doubt that will happen. The swimming pool isn't functioning, which is a drag but there are a lot of kids here so I doubt there would be any peaceful swimming anyway. Didn't get to see an apartment before I moved in, and was not told about the $300 pet deposit and pet rent even though I told them a few times I had a cat. My biggest gripe is parking and almost monthly pest control or inspection of some sort, where I have to… See More>
                                              Review Author Icon

                                              anonymous

                                              Resident 2012

                                              8/30/2012

                                              I will never tell anyone that they should rent from Pheasant Ridge Apartments. The management staff is rude, unprofessional and talk to you like you're worth less than the dirt on the bottom of their shoes. When we first came across Pheasant Ridge, the location was key for us. We were just moving out on our own and needed a cheap one bedroom. They showed us the model two bedroom and told us everything was the same in the one bedroom except minus the one bedroom. They reassured us that the sizes of the rooms were the same in the two and one bedroom. They wouldn't allow us to view our apartment before signing the lease (we should have said something then!). When we finally signed the papers and began the move in process we realized just how much they lied to us. The apartment was very, VERY small. We couldn't both be in the kitchen. There wasn't any storage room in the kitchen. In the two bedroom, you could at least fit a small table in the kitchen, but in the one bedroom we couldn't even both be in the… See More>
                                                Review Author Icon

                                                anonymous

                                                Resident 2011 - 2012

                                                5/21/2012

                                                DON'T MOVE HERE

                                                I am gonna agree with the 5/12/12 post. the staff in office are rude and unprofessional Libby and Amber they talk to people like they are scum or have no sence at all. The parking her sucks NO lights when walking around and it took almost a year to get a screen door.. bed bugs are popping in all buildings and garbage cans never get emptied and Ambers family lives in here for free really come one no wonder they dont have apartments for rents..lets rent to our family members

                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2010 - 2012

                                                  5/12/2012

                                                  RUDEST STAFF EVER!

                                                  I will never recommend this place to anyone...EVER! Not even a homeless guy living on the street! First if all, when I went to take a tour, they showed me the model which was completely renovated, and looks nothing like ANY of their units they rent. Their units are run down, outdated and the carper is so worn and aged...I doubt they have replaced it since they opened decades ago. FALSE ADVERTISEMENT. Secondly, I was told that the swimming pool opens in May, and later found out it hasn't been open in YEARS! Thirdly, maintenance does not fix anything...and when they do, it takes them 6 months to get to it! Absolutely rediculous. Fourthly, the girl that sits at the front desk is so unprofessional she makes ------ seem like a Saint. She contantly hangs the phone up on people, lets the "f" bomb fly while residents are in the office and has zero people skills. Not only that, but this property allows 6 people to pile into a two bedroom unit and 4 people into a one bedroom. Not only is the against the law, but that's why populaion control is through the roofs there. Parking...sucks. Landscape...there is… See More>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed 1 Bath

                                                    1 Bed, 1 Bath | 617 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bed 1 Bath

                                                    2 Beds, 1 Bath | 793 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    N/A
                                                    N/A

                                                    Renter Ratings

                                                    N/A

                                                    Review Ratings

                                                    Noise

                                                    0.0

                                                    Grounds

                                                    0.0

                                                    Safety

                                                    0.0

                                                    Office Staff

                                                    0.0

                                                    Maintenance

                                                    0.0

                                                    Neighborhood

                                                    0.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    N/A

                                                    Number of reviews in the past 365 days

                                                    N/A

                                                    Manager’s Review Engagement

                                                    N/A

                                                    Percentage of reviews responded to

                                                    N/A

                                                    Manager’s Review Reply Time

                                                    N/A

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Other
                                                    • Clubhouse
                                                    • Playground
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Finding apartment home living in Moline, Illinois has never been easier! Pheasant Ridge Apartments is a community that puts emphasis on things that are most important to you, comfort and convenience. With our fantastic location, you are near the John Deere Road or the 5 Expressway, so you are just minutes away from shopping, dining, schools, and entertainment venues. Stop by and see what we have to offer you.
                                                    Show Less
                                                    This community is managed by

                                                    Artisan Management Group

                                                    F
                                                    F
                                                    Communities
                                                    16

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Artisan Management Group
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Check Availability

                                                    Rock Ridge Commons

                                                    July 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    31
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Rock Ridge Commons is a 617 - 793 sq. ft. apartment in Moline in zip code 61265. This community has a 1 - 2 Beds, 1 Bath Nearby cities include East Moline, Silvis, Bettendorf, Rock Island, and Carbon Cliff.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.