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The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
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The Mount Prospect Greens team works hard to provide 5-star service. When it is convenient for you, please reach out to our home office at, 216-468-0050. We will make every effort to expeditiously resolve any issues you may have experienced. We are sorry to hear that your experience has been less than satisfactory. Thank you for taking the time to reach out.
The Mount Prospect Greens team works hard to provide 5-star service. When it is convenient for you, please reach out to our home office at, 216-468-0050. We will make every effort to expeditiously resolve any issues you may have experienced. Thank you for reaching out, we are sorry to hear that your experience has not been pleasant.
We sincerely apologize for any delay in processing your application. We do thoroughly screen all applicants which can take time depending on the number of applications received. However, applicants can feel free to reach out to us here in the office regarding the status of an application if they feel they have been waiting an inordinate amount of time.
We're sorry to hear that your experience with our community was not a more accurate reflection of the positive living situation that we strive to provide our residents, Lindsay. We regret that we were not able to work with you to address your concerns, but we do appreciate you bringing them to our attention. Our community policies, rates and fees are listed in our community's lease and agreed upon by all residents and apologize if you felt caught off guard in any way. We would also like to mention that we do not tolerate illegal activity on the grounds of our community and are eager to take the necessary actions against those found to be in violation. We can also assure you that we will utilize your feedback to help us improve moving forward. Though we were sorry to see you go, we wish you all the best in your new home.
Hello, I sincerely apologize for all of the issues you have been having with your Air Conditioning Unit. I know we have had a very hot few days and we will make sure that we get this repaired for you right away. Please let us know if you run into any issues with your window units in the mean time. We would be happy to service them for you. We strive for the best customer service possible, so we want to do everything we can to make your stay more enjoyable. Please feel free to contact us in the Leasing Office and we would be happy to help with any needs you may have.
I'd like to start off by thanking you for leaving a review, as we value all opinions regardless of if they are positive or negative. I'm sorry to hear that your application process was not as smooth as you hoped here at Mount Prospect Greens. Our number one goal is customer service, so our leasing teams strive to provide this to the best they can. I would love the opportunity to discuss your concerns with you. Please call me at 847-258-5463 or email me at [email protected]
I'd like to start off by thanking you for leaving a review, as we value all opinions regardless of if they are positive or negative. I'm sorry to hear that your maintenance service was not as smooth as it should have been here at Mount Prospect Greens. Our number one goal is customer service, so our maintenance teams strive to provide this to the best they can. I would love the opportunity to discuss your concerns with you. Please call me at 847-258-5463 or email me at [email protected]
Thank you for taking the time to reach out - we are sorry to hear that your experience has been less than satisfactory. When it is convenient for you, please reach out to our Director of Operations, Stephanie Sturzinger, at 216-468-0050. or via email at [email protected] When reaching out please be sure to note your name, apartment number, and apartment community name. We look forward to helping resolve any issues that you may be having. Thank you for your residency.
Thank you for the wonderful feedback! We strive to provide 5-star service, and are thrilled to know that our team has met the expectations of you and your family. Our location, service, and floor plans make Mount Prospect Greens a unique living experience - please feel free to reach out if there is ever anything we may do for you. Thank you for your residency: 847-258-5463.
Thank you for the wonderful feedback! We appreciate your continued residency. Please feel free to reach out if there is anything we may do for you: 847-254-5463.
Thank you for taking the time to provide your feedback - we are sorry to hear that your experience has been less than satisfactory. When it is convenient for you, please reach out to our Director of Operations, Stephanie Sturzinger, at [email protected] or via phone at 216-468-0050. When reaching out, please note your name, apartment community, and apartment number. Thank you for reaching out.
Thank you for the great feedback - we are here to ensure that you have a comfortable and enjoyable experience at Mount Prospect Greens. Please give us a call if there is anything we may do: 847-258-5463
We are truly sorry to hear that your experience has been unsatisfactory. We would love the opportunity to discuss your concerns. We take the satisfaction of our residents seriously - please give us a call at 847-258-5463 to discuss your concerns with the pest control practice, common area issues, and maintenance repairs. We would be happy to schedule a time that is convenient for you to stop by the office as well. We sincerely appreciate your residency.
We are truly sorry to hear that your experience has been unsatisfactory. We would love the opportunity to discuss your concerns. We take the satisfaction of our residents seriously - please give us a call at 847-258-5463 to discuss your concerns with the pest control practice, common area issues, and maintenance repairs. We would be happy to schedule a time that is convenient for you to stop by the office as well. We sincerely appreciate your residency.
$1,176
895
N/A
2 Bedrooms
$1,375
960
N/A
2 Bedrooms
$1,449
1,040
N/A
2 Bedrooms
$1,499
930
N/A
2 Bedrooms
$1,649
1,265
N/A
2 Bedrooms
Now under NEW ownership and Management! Now leasing NEWLY renovated apartment homes! Welcome to your new home at Mount Prospect Greens! This prime location provides easy access to I-90, Route 53, the Metra Station, and O’Hare International Airport offering travel ease to those on the go. An abundance of local parks offer outdoor activity for families while the city is only a short commute away. The eclectic dining scene, as well as abundant shopping, including Woodfield Mall, will make your new home the ultimate living experience!
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Mount Prospect Greens