What is the pet policy at Mount Prospect Greens?

Dogs Allowed Restrictions: Breed restrictions apply. Comments: Contact Leasing for Details Cats Allowed Comments: Contact Leasing for Details

What types of floor plans are available?

2 Beds, 1 Bath and 2 Beds, 1.5 Baths

Ratings & Prices for Mount Prospect Greens, Mount Prospect, IL

Renter Ratings

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SatisFacts™ Renewal Survey	N/A/5

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Ratings & Reviews (53 Reviews)

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Resident • 2017 - 2019

12/19/2019

DO NOT MOVE HERE!!!! I only live here because they accept my pitbull. I am NOT signing lease again. I found bed bugs in my unit a month ago. They are making me pay for it, saying it's my fault. Did you know that they have… See More

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Alisonk1958 • Resident • 2017 - 2019

11/19/2019

This place is disgusting bed bug infested calling the health department the management sucks there is no monthly inspections this complex is full of bed bugs this place needs so much work this is a slum complex

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Joseph_W439 • Resident • 2019

10/31/2019

Attention Unhappy Tenants: Use This True Review To Opt Out Of Your Lease, Or Renegotiate A Lower Rent, Due To In Your Face Mismanagement. Tabitha Is A Disgusting Unprofessional Joke. She Needs To Realize She Will Be Fired After Her Handling Of Her Favored Illegal Landlord… See More

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Resident • 2019

05/14/2019

If I could give a 0 stars, I would! This place is horrible, overpriced, management is poor and doesn't take care of buildings at all. Management also ignores all the complaints that residents would make.The hallways always smell bad, the area outside is always dirty, place… See More

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Prospective Resident • Visited 2019

05/13/2019

I cannot even give a one star! Horrible experience !!!!!!!! Worst management ever!!!!! The worst!!! My friend used to live there and every time I came to her apt something was going on... The worst situation was when I can to visit my friend for a… See More

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Iulia ch • Resident • 2019

05/13/2019

Please make yourself a favor and do not move here!!! All the negative reviews that you are reading here are absolute truth! I moved out end of feb 2019. Staying there was an absolute nightmare. Most unprofessional management i've ever seen. Note since I lived there,management… See More

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Prospective Resident • Visited 2019

05/10/2019

Awesome apartment community! The renovations are absolutely beautiful and the management team has been super helpful during the move-in process. The finishes are amazing - super sleek and modern - and the location is super convenient. I'd totally recommend these apartments to anyone.

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Prospective Resident • Visited 2019

03/12/2019

As many reviewers stated- If you are suffering from issues: Heating, Plumbing, Rodent infestations, fecal matter regularly found- contact The Illinois Health Department. It could be a health code violation and the landlord could be breaking the law.

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Resident • 2018

10/29/2018

Have lived here 3 yrs and it just keeps getting worse and worse; won't be renewing lease again. I am now living in my 3rd apt in this complex due to management refusing to repair my broken a/c so instead I had to switch apartments. Hallways… See More

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Resident • 2017 - 2018

08/12/2018

DO NOT MOVE IN HERE! They promise you a pool and fitness center: its been a year and a half and still nothing. People in the office are awful. Parking lot potholes are horrendous. My parking lot is also full of cars that don't even live… See More

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Emilee_M • Resident • 2017 - 2018

07/07/2018

Overall horrible experience here. Wish I could break our lease but they make sure to tie you down and keep your money whatever way possible. When we first moved here I asked if they had a cockroach problem they answered with "no" yet I have called… See More

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Mount Prospect Greens Manager

07/08/2018

The Mount Prospect Greens team works hard to provide 5-star service. When it is convenient for you, please reach out to our home office at, 216-468-0050. We will make every effort to expeditiously resolve any issues you may have experienced. We are sorry to hear that your experience has been less than satisfactory. Thank you for taking the time to reach out.

Resident • 2016 - 2017

08/30/2017

Very bad customer survice. I left this complex, before 5 months ago,still not receive my deposit. Change supervisors like, towels, and everyone promise to take care,nothing so far. Don't go to live there,overprices and very bad service. During the winter, was out of heater,they don't care-… See More

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Mount Prospect Greens Manager

10/22/2017

The Mount Prospect Greens team works hard to provide 5-star service. When it is convenient for you, please reach out to our home office at, 216-468-0050. We will make every effort to expeditiously resolve any issues you may have experienced. Thank you for reaching out, we are sorry to hear that your experience has not been pleasant.

Prospective Resident • Visited 2017

07/16/2017

The lack of follow-up from community is the worst experience I have ever received from a community. I applied at community June 13th still do not know whether approved or Not? However, they quickly took my application fee. I would not recommend this community. See More

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Mount Prospect Greens Manager

07/17/2017

We sincerely apologize for any delay in processing your application. We do thoroughly screen all applicants which can take time depending on the number of applications received. However, applicants can feel free to reach out to us here in the office regarding the status of an application if they feel they have been waiting an inordinate amount of time.

JukeboxLinsen • Resident • 2009 - 2015

07/01/2017

Whatever you do, do NOT move here! Much better options just around the block or down the street. I moved to a different complex about 1 year ago and the new place feels like heaven in comparison. I was in a 2 bedroom 1 bath apt… See More

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Mount Prospect Greens Manager

07/06/2017

We're sorry to hear that your experience with our community was not a more accurate reflection of the positive living situation that we strive to provide our residents, Lindsay. We regret that we were not able to work with you to address your concerns, but we do appreciate you bringing them to our attention. Our community policies, rates and fees are listed in our community's lease and agreed upon by all residents and apologize if you felt caught off guard in any way. We would also like to mention that we do not tolerate illegal activity on the grounds of our community and are eager to take the necessary actions against those found to be in violation. We can also assure you that we will utilize your feedback to help us improve moving forward. Though we were sorry to see you go, we wish you all the best in your new home.

Resident • 2016 - 2017

06/29/2017

I have waited and given ample time to this place, tried to give them the benefit of the doubt, but at this point, I feel like they are all just full of complete BS. I have been living here over a year now. I actually just… See More

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Mount Prospect Greens Manager

06/30/2017

Hello, I sincerely apologize for all of the issues you have been having with your Air Conditioning Unit. I know we have had a very hot few days and we will make sure that we get this repaired for you right away. Please let us know if you run into any issues with your window units in the mean time. We would be happy to service them for you. We strive for the best customer service possible, so we want to do everything we can to make your stay more enjoyable. Please feel free to contact us in the Leasing Office and we would be happy to help with any needs you may have.

Eo11 • Prospective Resident • Visited 2017

04/14/2017

So disorganized! 3 weeks later they have no idea what's happening with my application. Which to mention, when filing my application online I had to pay the $450. second I ask for a refund on my money my application finally appears to be processing. Was told… See More

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Mount Prospect Greens Manager

05/05/2017

I'd like to start off by thanking you for leaving a review, as we value all opinions regardless of if they are positive or negative. I'm sorry to hear that your application process was not as smooth as you hoped here at Mount Prospect Greens. Our number one goal is customer service, so our leasing teams strive to provide this to the best they can. I would love the opportunity to discuss your concerns with you. Please call me at 847-258-5463 or email me at [email protected]

Hillbilly877 • Resident • 2015 - 2017

04/04/2017

Do not stay here, do not give these people your money. Its not worth it. The apt hallways are always trashed, there are gang members doing drugs in the stairwell hallways, there is absoultley no security everyone and anyone can walk in any time. My front… See More

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Mount Prospect Greens Manager

05/05/2017

I'd like to start off by thanking you for leaving a review, as we value all opinions regardless of if they are positive or negative. I'm sorry to hear that your maintenance service was not as smooth as it should have been here at Mount Prospect Greens. Our number one goal is customer service, so our maintenance teams strive to provide this to the best they can. I would love the opportunity to discuss your concerns with you. Please call me at 847-258-5463 or email me at [email protected]

Resident • 2013 - 2016

12/17/2016

Do not move here! Management is incompetent and does not listen thoroughly to try to fix problems. The maintenance men are doing the job of at least 10+ people. Hallways smell like weed constantly. There is someone in our building selling.suspicious activity late at night, loud… See More

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Mount Prospect Greens Manager

12/18/2016

Thank you for taking the time to reach out - we are sorry to hear that your experience has been less than satisfactory. When it is convenient for you, please reach out to our Director of Operations, Stephanie Sturzinger, at 216-468-0050. or via email at [email protected] When reaching out please be sure to note your name, apartment number, and apartment community name. We look forward to helping resolve any issues that you may be having. Thank you for your residency.

bzjht • Resident • 2016

11/22/2016

This place is great! My daughter and I moved in here and love it! Quite, kept clean, staff is wonderful and it's spacious! Anything I've had an issue with has been taken care very quickly. Office staff is nice and accommodating!!! Pet friendly with large areas… See More

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Mount Prospect Greens Manager

11/27/2016

Thank you for the wonderful feedback! We strive to provide 5-star service, and are thrilled to know that our team has met the expectations of you and your family. Our location, service, and floor plans make Mount Prospect Greens a unique living experience - please feel free to reach out if there is ever anything we may do for you. Thank you for your residency: 847-258-5463.

Resident • 2011 - 2016

10/28/2016

This pleace is very nice I've been living there for 5 years management is very nice and understandable

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Mount Prospect Greens Manager

10/30/2016

Thank you for the wonderful feedback! We appreciate your continued residency. Please feel free to reach out if there is anything we may do for you: 847-254-5463.

Skynyrdbrd2 • Resident • 2016

10/13/2016

This place is NASTY! I have lived here for 9 months now and we have had nothing but problems! First and foremost, there is a devastating Roach problem. This has been a problem from day 1 here and is getting worse. I'm starting to see baby… See More

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Mount Prospect Greens Manager

10/16/2016

Thank you for taking the time to provide your feedback - we are sorry to hear that your experience has been less than satisfactory. When it is convenient for you, please reach out to our Director of Operations, Stephanie Sturzinger, at [email protected] or via phone at 216-468-0050. When reaching out, please note your name, apartment community, and apartment number. Thank you for reaching out.

lanhamrachel • Resident • 2014 - 2015

09/28/2016

Pet friendly. All Hardwood floors. Very spacious and large closets. Rent is average for the area with close proximity to pretty much everything and great schools. We have received very quick responses to any maintenance needs. I highly recommend for families.

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successful729 • Resident • 2016

09/24/2016

I love my apartment at Mount Prospect Greens. The staff is very friendly and the maintenance staff keep the grounds very clean. I highly recommend this community.

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Mount Prospect Greens Manager

10/02/2016

Thank you for the great feedback - we are here to ensure that you have a comfortable and enjoyable experience at Mount Prospect Greens. Please give us a call if there is anything we may do: 847-258-5463

Resident • 2015 - 2016

08/12/2016

RUN RUN RUN AWAY QUICKLY. WE MOVED HERE LAST YEAR AFTER SEEING THE REMODELS OF THIS PLACE AND THOUGHT THESE ARE DECENT RENT IS A LITTLE STEEP BUT DECENT. WITHIN 2 WEEKS OF MOVING IN WE STARTED SEEING ROACHES WE HADN'T EVEN GOT OUR FURNITURE DELIVERED… See More

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Mount Prospect Greens Manager

09/19/2016

We are truly sorry to hear that your experience has been unsatisfactory. We would love the opportunity to discuss your concerns. We take the satisfaction of our residents seriously - please give us a call at 847-258-5463 to discuss your concerns with the pest control practice, common area issues, and maintenance repairs. We would be happy to schedule a time that is convenient for you to stop by the office as well. We sincerely appreciate your residency.

Resident • 2015 - 2016

07/02/2016

Ok pls don't move in here I'm 22 and my husband is 24 we have never had problems with any other complex befor we got here the first 2 months were fine the neighbors are pretty friendly and iv made pretty good friends with all of… See More

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Mount Prospect Greens Manager

09/19/2016

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Updated Review

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Leasing:

Now under NEW ownership and Management! Now leasing NEWLY renovated apartment homes! Welcome to your new home at Mount Prospect Greens! This prime location provides easy access to I-90, Route 53, the Metra Station, and O’Hare International Airport offering travel ease to those on the go. An abundance of local parks offer outdoor activity for families while the city is only a short commute away. The eclectic dining scene, as well as abundant shopping, including Woodfield Mall, will make your new home the ultimate living experience!