Review History for Skynyrdbrd2

Mount Prospect Greens


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Skynyrdbrd2

Resident 2016

10/13/2016

This place is NASTY! I have lived here for 9 months now and we have had nothing but problems! First and foremost, there is a devastating Roach problem. This has been a problem from day 1 here and is getting worse. I'm starting to see baby roaches EVERYWHERE and their solution is to have an exterminator come in and put roach strips down....that's it! Needless to say, that doesn't work! The smell in the hallways, is quite silimlar to a barnyard and I know some residents have to be living in squalor for the stench to be that bad...yet, I'm the one getting notices on my door almost on a monthly basis, stating that: "your apt has been randomly selected for an inspection"! Huh?? No, not happening anymore. No one wants a stranger in their home period, especially while at work, and some of these people hardly look trustworthy. When we moved here, we decided to go with an updated apt...it was a little more expensive but thought it would be worth it to have a beautiful apt. Instead, we got a polished turd! The craftsmanship is just aweful and everything is falling apart. If something breaks, maintenance comes to half --- fix a job and leaves the mess for u to clean up. The first incident we had here, was about 1 week after we moved in. A squirrel was living in our wall and decided to chew through the wall and was running rampant throughout my apt all day long! The hole still hasnt been properly fixed! We have complained about the outside doors being busted open and those still have not been properly fixed in 9 months! My entire apt smells like mildew and mold...I wouldnt be surprised if we were to find black mold behind some of these walls. Also, I am quite peeved of the fact that I pay 1100 aontha and were promised a dog park, swimming pool, fitness center and so on and so on and not one of those promises has been fulfilled! We have had to complain soooooo many times that they promised us a gift card....guess what? 6 months later...they still have excuses on why they don't have our gift card. The last excuse is that they only have $500 gift cards...excuse me, I believe we at least deserve that and who the hell are u giving $500 gift cards to anyway??? I thought that by them offering at least something for our troubles was, a good step in the right direction...shouldve know that was also a bunch of bs! So now, I am at the end of my rope and will notify everyone I can to STAY FAR AWAY FROM THIS HELL HOLE! I will also be in touch with the local housing association and city hall. If its not going to change while I am here, then I hope that others can at least reap some benefits. Everyone in that office should be ashamed of themselves for letting people believe that this is a great place to live and taking hard earned money to live in a dump like this!
Manager

10/16/2016

Mount Prospect Greens
Thank you for taking the time to provide your feedback - we are sorry to hear that your experience has been less than satisfactory. When it is convenient for you, please reach out to our Director of Operations, Stephanie Sturzinger, at ssturzinger@apm-mgt.com or via phone at 216-468-0050. When reaching out, please note your name, apartment community, and apartment number. Thank you for reaching out.

Review 26 out of 58

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Mount Prospect Greens

March 2024

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