Review History for Mac1986

The Element Apartments


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Mac1986

Resident 2015 - 2016

6/17/2016

I moved to Residence 1550 in jan 2015 while moving in they promised by month of may there will be new fitness center . after may i kept on asking abt fitness center I will not blame to the staff because i know they are just working there . But every time staff said they are working on fitness center I never saw any work going on about fitness center . here comes my bad experience after a year I got a letter to renew my lease in which they raise the rent and charge us for utilities separately earlier utilities were included in rent and again they promised that this time they took fitness center very seriously and it will be ready by April . I extended my lease and i asked how you guys are gonna charge us for utilities they said even they r not sure but it will less for 1bed room apartment , here is the thing they have centralize heating system no one will count your exact usage whether you are home for a month or not as per usage of building they will charge you for gas , water and heat and after 1st billing i was shocked the utilities bill was double of what they promised while extending the lease . when i discuss this issue with the staff they said this is what this is they cant do anything this billing cycle was new for staff as well and to discontinue my lease i have to pay additional money . moral of the story don't trust what they promised you . you will pay high rent without any facility . Specially in snow all cars were stuck snow become hard and it was so dangerous even to walk on that snow but they haven't cleaned the snow until all people came out and keep on complaining about it . walls are so thin that you can hear other people talking , fighting , singing , moving their furniture . I am just waiting to finish my lease and move out of this place .

    Review 111 out of 170

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    The Element Apartments

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