Ratings & Prices for Brookdale on the Park, Naperville, IL

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.9
Safety	4.8
Office Staff	4.9
Maintenance	4.7
Neighborhood	4.9
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	4.2/5

Review Count

Number of reviews in the past 365 days	15

Manager's Review Engagement

Percentage of reviews responded to	66.67%

Manager's Review Reply Time

Average time to respond to reviews	112.47 days

Ratings & Reviews (181 Reviews)

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Verified Resident • vrp • 2020 - 2021

01/18/2021

I am very happy with this community. Staff is super friendly, neighbors are respectful. The community is kept clean and looks amazing. I have been here a year and have not had any problems. I would highly recommend this community. See More

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Brookdale on the Park Manager

01/18/2021

We appreciate your great review of our community! We strive to provide great customer service and hope you will renew your lease with us for at least another year. Please reach out to me with any concerns you may have. Enjoy the rest of your week! Jackie G. Property Manager

Resident • 2018 - 2020

11/11/2020

I love this community because the community life made me feel at home and were always throwing awesome events! Free food/drinks/new activities/meeting your neighbors makes for an A+ living experience.

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Brookdale on the Park Manager

11/25/2020

Thank you for taking the time to acknowledge our Community Life Team and the work they do to help you meet your neighbors. They love hosting these events and cannot wait for the pandemic to end so we can start having them again! Enjoy the holiday and stay healthy! Jackie G. Property Manager (630) 355-1150

Verified Resident 841429 • vrp • 2014 - 2020

11/09/2020

I have loved my time living here, you can't find a more friendly staff! The grounds are beautiful and they really take care of their residents. It's a great community with lots of activities for residents. You'll love it here:)

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Brookdale on the Park Manager

11/25/2020

We are so happy to hear about how much you have enjoyed living here! We strive to provide superior customer service to all of our residents and appreciate your kind review. If there is anything we can do to continue to receive 5 star reviews from you, please let me know. Have a great week! Jackie G. Property Manager (63) 355-1150

Verified Resident 777194 • vrp • 2018 - 2020

06/08/2020

This is a very lovely quiet community. It is very close to downtown Naperville and the expressway. Very close to restaurants and Fox Valley Mall. The community is kept very clean. Overall, it is a very nice and friendly community.

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Brookdale on the Park Manager

06/15/2020

Thank you so much for the kind review about Brookdale on the Park. We appreciate having you here! Sincerely, Jackie G. Property Manager

Verified Resident 767223 • vrp • 2020

05/08/2020

Our experience moving in considering the current restrictions was hassle free and we were actually able to pick up our keys the night before our lease started which helped significantly with the move in process. All of the staff we have dealt with were great and… See More

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Brookdale on the Park Manager

05/08/2020

We appreciate you taking the time to review the community and thank you for your recognition of the staff. We strive to provide the best customer service to our residents. Please let us know if there is anything we can to do continue to earn great reviews from you. Stay healthy and have a great weekend! J.Gentili, Property Manager.

Verified Resident 766319 • vrp • 2019 - 2020

05/06/2020

The office staff and maintenance staff are very helpful and super friendly! They always greet us with a smile when we go to the office. Whenever I have needed the maintenance tesm to come out they did so in a prompt manner, and fixed the issues… See More

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Brookdale on the Park Manager

05/06/2020

Thank you for you great review of our community and staff! We appreciate your kinds words and look forward to continuing to providing you with great customer service. If there is anything we need to do to continue to earn your rave reviews, please let us know. 630-355-1150. Stay well! Jackie G., Property Manager

Verified Resident 710866 • vrp • 2019 - 2020

05/04/2020

Well located, clean, properly maintained and friendly leasing office staff. Quiet friendly neighbors. Well equipped wellness center and a friendly social team that has great ideas to get the community together.

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Brookdale on the Park Manager

10/29/2019

Thank you for you great review of our community and office team! We are always strive to make your move as smooth as possible. Please let us know what we can do to earn a five star review from you in the future. Enjoy the rest of your week! Jackie Gentili, Senior Property Manager (630) 355-1150

Verified Resident 761822 • vrp • 2019 - 2020

04/27/2020

Brookdale on the Park offers a very pleasant and safe living experience in a park like setting. Good community facilities available. No more for now, this requirement is really an imposition Thank you, Margaret See More

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Brookdale on the Park Manager

05/26/2020

Hi Margaret, Thank you for reviewing our community. While I am not sure what requirement you are referring to, we are happy to discuss any questions or concerns you may have. Please reach out to us at 630-355-1150 if you have anything you wish to discuss. Enjoy the rest of your week! Best, Jackie G. Property Manager

Verified Resident 760524 • vrp • 2018 - 2020

04/20/2020

Great place to live! Love the events offer, Alyssa and Brett have done a stellar job to getting community to come together.I have met many people because of this event planning keep going.complex is beautiful ,pool amazing and apartments are quite and well maintained

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Brookdale on the Park Manager

04/20/2020

We are so happy to know that you are enjoying your home and the services you have received. Thank you for acknowledging Brett and Alyssa and their commitment to setting up and hosting these events. Please let us know if you need anything for us to continue to earn your 5-Star reviews. Stay safe! Jackie G. Property Manager 630-355-1150

Verified Resident 759259 • vrp • 2019 - 2020

04/13/2020

This community has been amazing! It was my first apartment and I have had a great experience. The office staff is always kind and willing to help. Any issues we've had, we have someone up in our apartment fixing it hours after we submit our service… See More

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Brookdale on the Park Manager

04/15/2020

Thank you for leaving such a wonderful review of Brookdale on the Park. We appreciate your recognition of our office and maintenance teams and are so happy to know that you are enjoying your home and being a resident with us. If there is anything we can do for you, please reach out to us at any time at [email protected] or by phone at (630)355-1150. Have a great day!

Verified Resident 644233 • vrp • 2019 - 2020

03/18/2020

All in all it's been a good experience. The pool and fitness center are extremely adequate for our needs. The social committee team are amazing and so much fun to be around. The linen closet is extremely small and odd shaped which is hard to put… See More

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Brookdale on the Park Manager

05/30/2019

Thank you for taking the time to complete this rave review of our team here at Brookdale on the Park. We strive to provide the best customer service and are glad to hear your move in was stress-free! Please let us know if you have any questions, we are always happy to help! 630-355-1150

Verified Resident 442694 • vrp • 2017 - 2020

03/12/2020

The community is great and the office and maintenance staff is amazing...so kind and professional. Any requests are always handled in a thorough and prompt manner. I have nothing but great things to day! See More

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Verified Resident 740787 • vrp • 2019 - 2020

01/31/2020

Brookdale on the Park has been a very welcoming community from the start. My apartment is one of those which have not been renovated, yet; however, it is clean and everything in it works well. The environment and facilities are impeccable. The large indoor pool is… See More

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Brookdale on the Park Manager

02/27/2020

Thank you so much for giving Brookdale on The Park such a great review and a 5 star rating. It's very much appreciated. Sincerely, Jackie G. Property Manager

Verified Resident 538242 • vrp • 1999 - 2020

01/29/2020

Brookdale on the Park is a great place to live, the office staff is the best you can have, the maintenance staff is fast and efficient, problems and jobs are done right the first time. This community is maintained well, snow removal has been great thus… See More

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Brookdale on the Park Manager

09/07/2018

Thank you for taking the time to write us such a great review! We are so happy that you have lived here for so long and continue loving your home and the community. Please let us know if there is anything we can do to continue to earn a 5 star review from you!

Verified Resident 493080 • vrp • 2018 - 2020

01/24/2020

The community is mostly quiet. Parking lots are well lit & the overall safety is very high. Apartment itself is great, not a lot of maintenance issues. Majority that I had were fixed quickly. Office staff is extremely friendly and always available to help out.

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Verified Resident 733960 • vrp • 2016 - 2020

01/06/2020

Love it! This is a wonderful, comfortable, quiet and safe community overall. The indoor pool is a huge bonus as well as the grounds for walking and going to the park! We have enjoyed easy access to parking and can easily shop at local markets for… See More

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Brookdale on the Park Manager

01/13/2020

We appreciate your great review! We are happy to hear you are loving your new home and all of the amenities we have to offer. If you have any questions or concerns, please reach out to me at (630) 355-1150 so we can continue to provide you with superior customer service. Have a great day! Jackie Gentili, Property Manager

Verified Resident 727456 • vrp • 2019

12/13/2019

The area where this apartment is located is so nice, its surrounded by many malls, market places and restraunts, we moved in November 2019, we couldn't tour the apartment before booking as we were in other state, leasing consultant Courtney and the staff are amazing people,… See More

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Brookdale on the Park Manager

12/16/2019

Thank you so much for giving Brookdale a positive review and I'm happy that you enjoy our location and that the staff has provided you great customer service! We appreciate all of your feedback. Sincerely, Jackie G. Property Manager

Verified Resident 701238 • vrp • 2018 - 2019

09/30/2019

Very positive. Great, supportive staff in the office. Office staff is very friendly, whenever I go in with an issue they respond right away. Maintenance always completed the day the request is placed or the next day.

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Brookdale on the Park Manager

10/02/2019

Thank you for sharing your great experience and acknowledging our team's responsiveness. If there is anything we can do for you please don't hesitate to contact us or stop in the office. Have a great week!

Verified Resident 401944 • vrp • 2013 - 2019

09/30/2019

Very pleasant and quiet. Any accommodations like mall shopping, entertainment, theaters, recreational activities and so forth, are within a reasonable proximity. Can relax any day of the week without interruptions!!! People are well mannered.

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Verified Resident 571244 • vrp • 2019

08/30/2019

Great location and friendly staff. The community is quiet and a lot of parks nearby, good for the kids. Family-oriented location. A lot of restaurants nearby thru route 59. It is near also in metra station which is good commute going to downtown Chicago.

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Brookdale on the Park Manager

09/04/2019

I'm happy to see that you Brookdale has a great location for you! Your feedback is valuable and thanks for taking the time to give us a 5 star review! Sincerely, Jackie G. Property Manager

Verified Resident 682752 • vrp • 2017 - 2019

08/19/2019

Amazing office staff! They go above and beyond to help you in any way possible! Their liveliness and cheerful disposition is infectious. The office staff truly cares about your experience on this property. See More

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Brookdale on the Park Manager

08/21/2019

Thank you for the rave review! We are so happy to hear that you enjoy our team and your experience here! We are committed too providing you with the best service possible. Please let me know if there is anything we need to do to continue to earn your 5-Star ratings! Have a great week! Jackie Gentili, Property Manager 630-355-1150

Verified Resident 680321 • vrp • 2015 - 2019

08/14/2019

Air conditioning duct must be cleaned at least every other year. Also, it would be nice If we get on free carpet cleaning provided by property management. Also, it would be nice If we get surveillance cameras in parking lot's perimeter for the safety. See More

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Brookdale on the Park Manager

08/21/2019

Thank you for taking the time to leave your review of our community. Carpet cleaning can be provided at the time of your renewal of the lease. Please contact our office at 630-355-1150 to discuss this as well as vent cleaning and surveillance cameras. Your continued satisfaction is our top priority. I look forward to hearing from you! Jackie Gentili, Property Manager

Verified Resident 674715 • vrp • 2017 - 2019

08/05/2019

The staff is very friendly and helpful. The townhouse is very updated and it's rare we have any issues. The area is great and the school district is great for kids. Definitely would recommend this to others. See More

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Brookdale on the Park Manager

08/12/2019

Thank you very much for giving us a 4 star review and appreciate hearing about the friendliness of the staff and that would recommend Brookdale on the Park to others! Again, thank you for your feedback. Sincerely, Jackie G. Property Manager

Verified Resident 664873 • vrp • 2019

07/15/2019

Everyone in this apartment has been very helpful and welcoming from the moment I toured for the first time! The staff is very prompt about helping wherever they can. I love my new home here at Brookdale.

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Brookdale on the Park Manager

07/19/2019

I'm very happy to see that you love living at Brookdale on the Park and your 5 star review is appreciated! Sincerely, Jackie G. Property Manager

Verified Resident 662863 • vrp • 2019

07/09/2019

The staff is friendly and attentive. The apartment common areas are clean and there are plenty of parking spots. Buildings are well maintained and there is a great pool. There are plenty of opportunities to participate in community events.

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Brookdale on the Park Manager

07/11/2019

Thank you for your wonderful review of our community! We are always happy to hear great things. Please let me know if there is anything we can do to continue to earn 5 Star reviews from you! Jackie Gentili, Senior Property Manager, 630-355-1150.

•

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Features & Amenities

Laundry

In-Unit Washer and Dryer

Parking

Garage

General

24-Hour Maintenance Guarantee
Additional Storage
Air Conditioner and Heat
Apartmentratings.com Top Rated Community 2019
Balcony or Patio
Bright Open Floor Plan
Business Center
Charming Walkways
Clubhouse
Concierge Services
Convenient to Downtown Naperville
Den or Home Office Space
DishWasher
Espresso Cabinetry
Fitness Center
Formal Dining Area
Garbage Disposal
Granite Countertops
Grilling Areas
Hardwood Flooring
Indian Prairie School District 204
Large Closets
Package Receiving Service
Peaceful Residential Setting
Pool
Redesigned Apartment Homes
Sauna
Stainless Steel Appliances
Sundeck
Townhome Style Floorplans Available
Vaulted Ceilings
Warm Neutral Interiors
Woodburning Fireplace

Pets

Cats Allowed
Comments: We are a pet friendly community! Please inquire about possible weight or breed restrictions.
Dogs Allowed
Comments: We are a pet friendly community! Please inquire about possible weight or breed restrictions.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,268 - $1,684
SQ. FT.
750
Available
Avail.
4 Units
Model
Ivy

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,532 - $1,788
SQ. FT.
830
Available
Avail.
1 Units
Model
Willow

View Floor Plan

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,743 - $2,070
SQ. FT.
1,100
Available
Avail.
1 Units
Model
Maple Townhome

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,578 - $1,919
SQ. FT.
950
Available
Avail.
2 Units
Model
Pine

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,100
Available
Avail.
N/A
Model
Birch

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

We’re all in this together. In the interest of your safety and ours, we’re currently limiting all office visits to appointment only.Brookdale on the Park offers newly redesigned luxury apartments near downtown Naperville. Our spacious one, two, and three bedroom apartment homes are quietly tucked away in a residential neighborhood and just minutes from nearby boutiques and fine dining in downtown Naperville. Our pet friendly community features a fully redesigned clubhouse with an indoor/outdoor pool that's open all year. Our beautifully renovated apartments offer contemporary finishes and practical layouts - it's the perfect place to call home. Creatively managed by Marquette Management, Inc.

Office Hours

Sunday: 12:00 PM - 05:00 PM
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Brookdale on the Park?
The community is rated 4.3/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Brookdale on the Park?
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.

How safe is Brookdale on the Park?
The community is rated 4.8/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 66.67% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 112.47 days to their community reviews in the past year.

Who manages Brookdale on the Park?
Marquette Management, Inc

What is the pet policy at Brookdale on the Park?
Cats Allowed
Comments: We are a pet friendly community! Please inquire about possible weight or breed restrictions.
Dogs Allowed
Comments: We are a pet friendly community! Please inquire about possible weight or breed restrictions.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
WARM UP WITH THIS HOT SPECIAL! RECEIVE ONE MONTH FREE WHEN YOU MOVE IN BY 12/31 or $1,000 WHEN YOU MOVE IN BY 1/15/21! *Restrictions Apply. Call for Details.