Number of reviews in the past 365 days | 22 |
Percentage of reviews responded to | 77.27% |
Average time to respond to reviews | 57.45 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 22 |
Percentage of reviews responded to | 77.27% |
Average time to respond to reviews | 57.45 days |
The team at Grand Reserve would like to thank you for taking the time to leave us such a nice review. We are so happy to hear that you enjoy living at Grand Reserve and the service which we provide. Please let us know if we can place a work order and take a look at your heater. Thank you again for making the Grand Reserve your home! We look forward to assisting you with all of your apartment home needs in the future. Take care,
The team at Grand Reserve would like to thank you for your kind review. We take great pride in the service which we provide our residents and also your suggestions as well. We are always seeking ways to better our community. Thank you again for making the Grand Reserve your home! We look forward to assisting you with all of your apartment home needs in the future. Take care,
The Team at Grand Reserve would like to Thank You for your kind review and for taking the time to write it. We are so happy to hear that you love living at the Grand Reserve and are happy with the service which we provide. Thank you for making the Grand Reserve your home. We look forward to assisting you with all of your apartment home needs in the future. Take care,
The team at Grand Reserve would like to thank you for taking the time to leave us such a kind review. We are so happy to hear that you love living at the Grand Reserve and the service which we provide. Thank you for making the Grand Reserve your home and we look forward to assisting you with your apartment home needs in the future. Take care,
Thank you for taking the time to leave us such a kind review and also to address your concerns. If you could please reach out to the leasing office so that we may address your concerns and ensure they are taken care of. Thank you again for choosing the Grand Reserve as your home. Take care,
The team at Grand Reserve would like to thank you for your positive review. We are so happy to hear that you love your home and love living at our community. We look forward to assisting you with all of your apartment home needs. Thank you again for choosing the Grand Reserve!
The Team at Grand Reserve would like to thank you for your kind review. It does mean a great deal to all of us. We have truly enjoyed having you as a resident for the last four years and will miss you. We are so happy to hear that you loved your home, our service and our community. Wishing you all the best in your future endeavors. Take care and stay well,
The team at Grand Reserve would like to thank you for taking the time to leave us such a nice review. We are so happy to hear that you love your home and our community. We look forward to assisting you with all of your apartment home needs in the future. Thank you again for making the Grand Reserve your home! Take care,
The team at Grand Reserve truly appreciates your kind review and we are so happy to hear that you love your home and our community. We strive to provide the best service we can for our residents each and every day. Thank you again for choosing the Grand Reserve as your home. We look forward to assisting you with all of your apartment home needs in the future. Take care,
Thank you for taking the time to leave us your review. We do strive to ensure that all of our residents are happy with their home and our community. We are sorry to hear of your disappointment and welcome the opportunity to discuss your concerns further. Feel free to reach out to us if you would like to discuss your concerns further at, 331-814-2111.
Thank you so much for your kind review as it does mean a lot to us all. We are so happy to hear that we were able to assist you with all of your needs. We are very exited that you have chosen the Grand Reserve as your home and welcome you to our community! We look forward to assisting you with all of your apartment home needs in the future. Take care and stay well,
The team at Grand Reserve is so happy to hear that you love living at our community and that you love your home as well. We strive to provide above and beyond service to our residents. Thank you for leaving us such a nice review. We look forward to assisiting you with all of your home needs in the future.
The team at Grand Reserve would like to thank you for positive review and we are very pleased to hear you love your home and the service which we provide. We look forward to assisting you with all of your home needs in the future. Thank you for choosing the Grand Reserve as your home.
We appreciate you bringing this experience to our attention. Congratulations on your new home purchase as we will be missing you. We are happy to hear that you enjoyed the service which we provided and you were happy with your home. If you would like to discuss your early lease termination further please feel free to contact our leasing office at 331-814-2111 as we would be very happy to discuss the lease termination agreement. Thank you again for choosing the Grand Reserve as your home.
The team at Grand Reserve would like to thank you for leaving us such a nice review. We are so happy to hear that you are happy living at our community and that you are enjoying your home. Thank you again for sharing. Take care and stay well,
The team at Grand Reserve would like to thank you for your very kind words. We truly appreciate you taking the time to leave us such a nice review as it does mean a great deal to all of us. We take great pride in the service which we provide to our residents and work hard to ensure that all of our residents are proud to call this their home! Thank you again and stay well,
The team at Grand Reserve would like to thank you for your positive review. We are so happy to hear that you loved living at our community and the service which we provided. Thank you again for choosing to have lived at the Grand Reserve!
The team at Grand Reserve would like to "thank you" for taking the time out of your busy schedule to write such a nice review. Your review meant so much to all of us. We work very hard to ensure all of our residents are happy and proud to call Grand Reserve their home. Thank you again for choosing the Grand Reserve as your home! We look forward to assisting you with your apartment home needs very soon.
Thank you so much for taking the time out of your busy day to write such a nice review. The team at Grand Reserve would like to thank you for your kind words as it does mean a lot to us all. We take great pride in the service which we provide to our residents and work very hard to ensure all of our residents are happy and proud to live at the Grand Reserve of Naperville. Thank you again for choosing the Grand Reserve as your home, we look forward to assisting you with all of your apartment home needs in the future.
N/A
625
N/A
A1 One Bedroom One Bath
N/A
773
N/A
A4 One Bedroom One Bath
$1,330 - $2,649
683
4 Units
A2 One Bedroom One Bath
$1,665 - $3,040
756
1 Units
A3 One Bedroom One Bath
N/A
995
N/A
A6 One Bedroom One and a Half Bath
$1,605 - $2,565
980
3 Units
A5 One Bedroom One and a Half Bath
N/A
1,090
N/A
B1 Two Bedroom Two Bath
N/A
1,134
N/A
B3 Two Bedroom Two Bath
$1,830 - $3,640
1,113
3 Units
B2 Two Bedroom Two Bath
$1,880 - $3,734
1,140
3 Units
B4 Two Bedroom Two Bath
$2,085 - $4,416
1,230
3 Units
B5 Two Bedroom Two Bath
$2,270 - $4,428
1,316
3 Units
B6 Two Bedroom Two Bath
We are now accepting in-person and self-guided tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. When we set out to completely renovate Grand Reserve of Naperville, we channeled our unconventional roots to deliver a completely reimagined community with magnificent features and double-take-worthy finishes everywhere. The design is modern and elegant, with rich layers of textures and wood, with beautifully curated furnishings throughout. Our townhomes are equally as impressive with premium upgrades and plans that include lofts and two-story layouts.
Please allow up to 24 hours for your answer to be visible to the public.