#13,221 #3 #189

What is epIQ?

Grand Reserve

504 Chamberlain Lane, Naperville, IL 60540
(242 Reviews)
$1,639 - $2,700/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

A5

1 Bed, 1.5 Baths | 980 sq. ft.

$1,775 - $1,820

4 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 683 sq. ft.

$1,668

2 Available Units

See Floor Plan Details

A6

1 Bed, 1.5 Baths | 995 sq. ft.

$1,807 - $1,827

2 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 625 sq. ft.

$1,639

1 Available Unit

See Floor Plan Details

A3

1 Bed, 1 Bath | 756 sq. ft.

$1,884

1 Available Unit

See Floor Plan Details

2 Bedrooms

B5

2 Beds, 2 Baths | 1,230 sq. ft.

$2,372 - $2,407

3 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,113 sq. ft.

$2,379

2 Available Units

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,140 sq. ft.

$2,392 - $2,432

2 Available Units

See Floor Plan Details

B6

2 Beds, 2 Baths | 1,316 sq. ft.

$2,700

2 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,134 sq. ft.

$2,139

1 Available Unit

See Floor Plan Details

B1

2 Beds, 2 Baths | 1,090 sq. ft.

$2,172

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C-
C-

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

4.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Grand Reserve Reviews

(224)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Cary_Z

Resident ā€¢ 2023

6/7/2023

So far, I have 100% satisfaction!

Moving in and all the paperwork was a breeze and any little bump along the way this first week has been met with a quick response from Felicia! I havenā€™t rented an apartment in 20 years and I am delighted with the experience.ā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2021 - 2022

    10/20/2022

    Great place to life.

    Allison Mixa is the best. Her personality, knowledge of the business and willingness to get it right make her the perfect manager. In fact I have yet to meet someone who works at the Reserve that isnā€™t top notch.. KEEP IT UP !ā€¦Ā See More >
      Manager

      10/23/2022

      Grand Reserve
      The team at Grand Reserve would like to Thank You for your very kind review. We are so happy to hear that you love the service which we provide to our residents and also enjoy your home and our community! Thank you for making the Grand Reserve your home! We look forward to assisting you with all of your apartment home needs in the future. Take care,

      Updated Review

      Review Author Icon

      Resident 859248

      Verified Resident ā€¢ 2017 - 2022

      10/18/2022

      I have lived here since July 2017. It has been a very quiet and pleasant place to live with friendly neighbors, management and maintenance staff. I would recommend Grand reserves of Naperville for anyone who loves nature and a pleasant community.

        Manager

        10/19/2022

        Grand Reserve
        The team at Grand Reserve would like to Thank You for leaving us such a kind review. We are so happy that you are happy with your home, our community and the service we provide. We take great pride in our community and strive to go above and beyond in the service we provide our residents every day. Thank you for continuing to make Grand Reserve your home! We look forward to assisting you with your apartment home needs in the future. Take care,
        Review Author Icon

        Resident 1074357

        Verified Resident ā€¢ 2022

        10/11/2022

        Parking is readily available around or near your apartment. Management does a great job of communicated with residents about doing their part. Garbage pick up is easy. So far, office staff have been approachable. Should have more options where carpets aren't in bedrooms.

          Manager

          10/13/2022

          Grand Reserve
          The team at Grand Reserve would like to thank you for taking the time to leave us a positive review. We are very happy to hear that you love your home and are pleased with the service which we provide. Welcome to the Grand Reserve! We look forward to assisting you with all of your apartment home needs in the future. Take care,

          Updated Review

          Review Author Icon

          Resident 794088

          Verified Resident ā€¢ 2016 - 2022

          8/27/2022

          Management, staff and maintenance are courteous, helpful and go above and beyond for residents. M-F Trash pickup every morning. Clubhouse and facilities always clean, neat and organized. Parking is never an issue.

            Manager

            8/31/2022

            Grand Reserve
            The team at Grand Reserve would like to thank you for your positive review of our community. We are very pleased that you love our community, our service and also your home. We take great pride in our community and the service which we provide. Thank you for making the Grand Reserve your home! We look forward to assisting you with your apartment home needs in the future. Take care,

            Updated Review

            Review Author Icon

            Resident 1035950

            Verified Resident ā€¢ 2022

            8/23/2022

            It's a great place to live. I love it here and plan to be here for many years to come. A beautiful setting, friends have said it feels like a resort community. It is wonderfully cared for. It is truly aā€¦Ā See More >
              Manager

              8/28/2022

              Grand Reserve
              The team at Grand Reserve would like to thank you for your kind review. We are so happy that you love our community and also your home! We take great pride in the service which we provide. Thank you for making the Grand Reserve your home, we look forward to assisting you with all of your apartment home needs in the future. Take care,
              Review Author Icon

              Resident 1055235

              Verified Resident ā€¢ 2021 - 2022

              8/16/2022

              Overall it's a been a positive experience with the staff and neighbors here, if it were not for the toxic atmosphere our pets and children are exposed to utilizing Q4 herbicide and a poorly designed dog park utilizing mulch and wood chips which is dangerousā€¦Ā See More >
                Manager

                8/28/2022

                Grand Reserve
                The team at Grand Reserve would like to thank you for taking the time to leave us your honest feedback. We do our best to ensure that everyone is happy at our community. Please feel free to contact us if you would like to further discuss your concerns as our door is always open. Thank you for making the Grand Reserve your home. Take care,
                Review Author Icon

                Resident 1046209

                Verified Resident ā€¢ 2022

                7/19/2022

                Its a nice community with lovely neighbors and experienced maintenance staff. It can be great community if we may some more attention to well being our own leasing office and i would love to see more small community celenbrations like 4th of july or anyā€¦Ā See More >
                  Manager

                  8/28/2022

                  Grand Reserve
                  The team at Grand Reserve would like to thank you for taking the time to leave us such a kind review. We are happy to hear that you love living at our community. Thank you again for making the Grand Reserve your home. Take care,
                  Review Author Icon

                  Resident 1044972

                  Verified Resident ā€¢ 2022

                  7/15/2022

                  I move in 6/25 I received my keys and I started to move in. The Apartment was clean and move in ready. I love it! The staff were so friendly they made me feel at home. I would recommend this Apartment placeā€¦Ā See More >
                    Manager

                    8/28/2022

                    Grand Reserve
                    The team at Grand Reserve would like to Thank you for your kind review. We are so happy that your move-in experience was pleasant and stress free. Welcome to our Community! We look forward to assisting you with all of your apartment home needs in the future. Take care,

                    Updated Review

                    Review Author Icon

                    Resident 980274

                    Verified Resident ā€¢ 2020 - 2022

                    7/14/2022

                    The staff here is exceptional and always mindful of the resident and even the pets. The Grand Reserve is a beautiful place. To be able to live here to start a family or just for a single person is a nice start. To keep goingā€¦Ā See More >
                      Manager

                      8/28/2022

                      Grand Reserve
                      The team at Grand Reserve would like to thank you for your positive review. We strive to ensure that all of our residents love the service which we provide and also your home and our community. Thank you for making the Grand Reserve your home. We look forward to assisting you with all of your apartment home needs in the future. Take care,
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2020 - 2022

                      6/10/2022

                      Wonderful Place to Live

                      Grand Reserve is a wonderful community to live in. We lived at Grand Reserve for almost 2 years and have nothing but good things to say about it. The staff is very helpful and work orders are filled and taken care of in a timelyā€¦Ā See More >
                        Manager

                        6/11/2022

                        Grand Reserve
                        The team at Grand Reserve would like to thank you for taking the time to leave us such a kind review. We are so pleased to hear that you loved living at our community the past two years and that you were happy with the service which we provided. We take great pride in our community and also the service we provide. Wishing you both the best on your new adventure! We will be missing you! Take care,
                        Review Author Icon

                        Resident 1032783

                        Verified Resident ā€¢ 2022

                        6/6/2022

                        Noisy upstairs neighbors. Kids running and jumping have knocked art off walls. Sink has leaked since I moved in. Maintenance has been twice and still didnā€™t fix. Recently fixed it myself. Fireplace still doesnā€™t work. Hasnā€™t worked since I moved in.ā€¦Ā See More >
                          Manager

                          6/7/2022

                          Grand Reserve
                          The team at Grand Reserve would like to thank you for your review. We apologize that we were unable to resolve your work order issue in a timely manner. I will personally reach out you today to ensure that this has been resolved. We do our best to compete work orders the same day they are called in, however, delays do occur due to the delays in receiving parts. Thank you again for making the Grand Reserve your home. We are very happy to have you with us! Take care,

                          Updated Review

                          Review Author Icon

                          Resident 544986

                          Verified Resident ā€¢ 2021 - 2022

                          4/30/2022

                          I have been a resident for less than a year but I have had a very positive living experience at the community. The amenities at the community is very good. The management staff is always helpful and friendly. Location is excellent as nothing is tooā€¦Ā See More >
                            Manager

                            5/2/2022

                            Grand Reserve
                            The team at Grand Reserve would like to thank you for taking the time to leave us such a positive review. We are very happy to hear you love living at Grand Reserve and enjoy our community and also the service which we provide. We thank you for making the Grand Reserve your home and look forward to assisting you with your apartment home needs in the future. Take care.

                            Updated Review

                            Review Author Icon

                            Resident 768871

                            Verified Resident ā€¢ 2017 - 2022

                            4/23/2022

                            Best place Iā€™ve ever lived! Five stars and zero complaints. You wonā€™t find better. Clean, beautiful grounds, quiet apartments, amazing staff, fast maintance, surrounded by nice homes, beautiful fountain and path to walk around, salt water pool leaves your skin soft, great gym with boxingā€¦Ā See More >
                              Manager

                              4/29/2022

                              Grand Reserve
                              The team at Grand Reserve would like to thank you for taking the time to leave us such a nice review. We are very happy to hear you love our community, our swimming pool, your home and the service we provide. We look forward to assisting you with your apartment needs in the future. Take care,

                              Updated Review

                              Review Author Icon

                              Resident 983861

                              Verified Resident ā€¢ 2019

                              4/21/2022

                              Nice community and quiet and safety and Great view Fast services, great staff, and we advise friends to try this experience to live in this community and wonderful neighbors All amenities are available

                                Manager

                                4/23/2022

                                Grand Reserve
                                The team at Grand Reserve would like to Thank You for your positive review. We are so happy to hear that you love your home, our community and the service which we provide. We take great pride in our community and our service. Thank you for making the Grand Reserve your home! We look forward to assisting you with all of your apartment home needs in the future. Take care,
                                Review Author Icon

                                Resident 1015722

                                Verified Resident ā€¢ 2021 - 2022

                                4/13/2022

                                Donā€™t move here, a waste of time and money. For the amount being paid every month you canā€™t even be free in your own home. Have to tip toe, and not let your dog play freely in their own home. Walls and floors are tooā€¦Ā See More >
                                  Manager

                                  4/15/2022

                                  Grand Reserve
                                  The team at Grand Reserve would like to thank you for expressing your concerns as we do strive to ensure all of our residents are happy with their home. It is unfortunate that your neighbors are able to hear you. We do our best to resolve resident complaints, however, there are some circumstances which are out of our control. As always, my door is open to you if you wish to come speak with me or my staff at any time. Take care,
                                  Review Author Icon

                                  Diya_L

                                  Resident ā€¢ 2021 - 2022

                                  2/11/2022

                                  If you live in an apartment on the ground floor, beware that every thing your neighbour's do upstairs can be heard clearly! Running across the floor, child crying, dog barking, washer running, EVERYTHING! While the staff try to fix it, there is very little theyā€¦Ā See More >
                                    Manager

                                    2/15/2022

                                    Grand Reserve
                                    The team at Grand Reserve would like to thank you for expressing your concerns related to your apartment home. We take great pride in the service and the quality of the home we provide to our residents. It is unfortunate that you are able to hear your neighbors above your home, and that we were unable to resolve the issue. We do our best to resolve all resident issues, however, there are some circumstances which the issue is out of our control. Please feel free to come in and speak with me at any time as my door is always open. Thank you again for making the Grand Reserve your home. We look forward to assisting you with your apartment home needs in the future. Take care,
                                    1.0(1 rating)

                                    Updated Review

                                    Review Author Icon

                                    Resident 801722

                                    Verified Resident ā€¢ 2020 - 2021

                                    10/8/2021

                                    It is a beautiful and friendly community. It is well kept and things are done in a timely manner. Sometimes I smell a control substance that I know there is no smoking in the homes so that is not always done. Or when peopleā€¦Ā See More >
                                      Manager

                                      10/13/2021

                                      Grand Reserve
                                      The team at Grand Reserve thanks you for your kind review. We are happy that you enjoy our community and your home. We understand your concerns and work hard to ensure our community is always clean and free of debris while sending reminders out weekly about curbside garbage hours. Thank you again for making the Grand Reserve your home. Take care,
                                      Review Author Icon

                                      Resident 958424

                                      Verified Resident ā€¢ 2021

                                      10/8/2021

                                      Best maintenance and management ever! I am beyond satisfied with the responsiveness and professionalism of this team! These are the people that make or break the success of a property and this team has never let me down. Top shelf!

                                        Manager

                                        10/13/2021

                                        Grand Reserve
                                        The team at Grand Reserve would like to thank you for such a positive review! It means a lot to all of us. We are so happy that you enjoy your home and our community along with the service which we provide. We take great pride in our service. Thank you for making the Grand Reserve your home. We look forward to assisting you with all of your apartment home needs in the future. Take care,

                                        Updated Review

                                        Review Author Icon

                                        Resident 902574

                                        Verified Resident ā€¢ 2016 - 2021

                                        10/8/2021

                                        Located in a very convenient location, well maintained facilities and friendly staffs, makes Grand Reserve an ideal apartment to live in Naperville. Have been living here for more than 5 years, and its been pleasant experience

                                          Manager

                                          10/13/2021

                                          Grand Reserve
                                          The team at Grand Reserve would like to thank you for your kind review. We are very happy to hear that you love living at our community and the service which we provide. Thank again for making the Grand Reserve your home. We look forward to assisting you with all of your apartment home needs in the future. Take care,
                                          Review Author Icon

                                          Resident 956514

                                          Verified Resident ā€¢ 2021

                                          10/8/2021

                                          Garage door would not open. Called the clubhouse and someone came out immediately. Staff was very good and we appreciated the Excellent service. Very professional maintenance staff. Covid protocol was also perfect. Thank you

                                            Manager

                                            10/9/2021

                                            Grand Reserve
                                            The team at Grand Reserve would like to thank you for your very kind review. We are so happy to hear that you were pleased with the work order and the service which our Maintenance Team provided to repair your garage door. We take great pride in the service which we provide to our residents every day. Thank you for making the Grand Reserve your home. We look forward to assisting you with your apartment home need in the future. Take care,
                                            Review Author Icon

                                            Resident 937542

                                            Verified Resident ā€¢ 2020 - 2021

                                            8/11/2021

                                            Good place to live. Great location, near a variety of grocery stores and shopping centers. Easy access to highways. Plenty of amenities for just about everyone. Quiet and clean with friendly neighbors.

                                              Manager

                                              8/31/2021

                                              Grand Reserve
                                              The team at Grand Reserve would like to thank you for your kind review. We are very pleased to hear that you love living at our community and all that we have to offer. Thank you for making the Grand Reserve your home. We look forward to assisting you with your apartment home needs in the future. Take care,
                                              Review Author Icon

                                              Resident 935029

                                              Verified Resident ā€¢ 2019 - 2021

                                              8/4/2021

                                              The Grand Reserve is a relatively small community so it is easy to get to know your neighbors. Its very pretty, the gym and pool are very nice as well. The maintenance team are the best, I have never had to wait they takeā€¦Ā See More >
                                                Manager

                                                10/6/2021

                                                Grand Reserve
                                                The team at Grand Reserve would like to thank you for your positive review. We are so happy to hear that you love living at our community and also all of our wonderful amenities. We take great pride in the service which we provide each and every day. Thank you again for making the Grand Reserve your home. Take care,

                                                Updated Review

                                                Review Author Icon

                                                Resident 771313

                                                Verified Resident ā€¢ 2018 - 2021

                                                7/25/2021

                                                One, two, and three bedroom apartment homes that are pet friendly, assigned parking, plenty of visitor parking, and with great amenities, superior service and wonderful floor plans combine cor a relaxing and worry free life at Grand Reserve of Naperville.

                                                  Manager

                                                  10/6/2021

                                                  Grand Reserve
                                                  The team at Grand Reserve would like to thank you for your kind review. We are so happy that you love our community, our floor plans of our homes and also the service which we provide. We look forward to assisting you with all of your apartment home needs in the future. Thank you for making the Grand Reserve your home. Take care,
                                                  Review Author Icon

                                                  Resident 904265

                                                  Verified Resident ā€¢ 2020 - 2021

                                                  5/15/2021

                                                  As always, maintenance service is quick and done with professionalism. This time I didnt remember my password to place the inquiry online, so I called the front office and they help me out it the request. The lady was so polite and friendly. Big thankā€¦Ā See More >
                                                    Manager

                                                    5/17/2021

                                                    Grand Reserve
                                                    The team at Grand Reserve would like to thank you for leaving us such a kind review. We are so happy to hear that you enjoy living at our community and also the service which we provide. Our commitment is to providing the best service possible to all of our residents every day. Thank you again for making the Grand Reserve your home. We look forward to assisting you with all of your apartment home needs in the future. Take care,

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $30
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $30
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Billiards and Shuffle Board
                                                    • Cabanas
                                                    • Conference Room
                                                    • Disposal
                                                    • Dog Park
                                                    • Eco-friendly Wood Flooring
                                                    • Fireplace
                                                    • Fitness Center
                                                    • High End Appliances
                                                    • Media Center
                                                    • Nature Trail with Lake
                                                    • On-Site Management
                                                    • Outdoor Kitchen Area
                                                    • Outdoor Patio with Fire Pit
                                                    • Pampering Pet Spa
                                                    • Pool
                                                    • Pool Table
                                                    • Premium Kitchen with Granite Countertop
                                                    • Premium Lighting Package
                                                    • Premium Upgraded Units Available
                                                    • Private Entry
                                                    • Vaulted Ceilings
                                                    • Walk In Closets
                                                    • WiFi Lounge
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    When we set out to completely renovate Grand Reserve of Naperville, we channeled our unconventional roots to deliver a completely reimagined community with magnificent features and double-take-worthy finishes everywhere. The design is modern and elegant, with rich layers of textures and wood, with beautifully curated furnishings throughout. Our townhomes are equally as impressive with premium upgrades and plans that include lofts and two-story layouts.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 242 number of votes by renters, Grand Reserve is currently rated 4.2 out of 5 stars.
                                                    Grand Reserve is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Grand Reserve is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Grand Reserve is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Grand Reserve is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Grand Reserve is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Grand Reserve is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Dogs Allowed
                                                    Rent: $30
                                                    Cats Allowed
                                                    Rent: $30
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Grand Reserve

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Grand Reserve is a 625 - 1,316 sq. ft. apartment in Naperville in zip code 60540. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,639 - $2,700. Nearby cities include Warrenville, Bloomingdale, Lisle, Woodridge, and Winfield.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.