Thank you for sharing your experience and recommendations regarding AMLI at Naperville. We pride ourselves on providing exceptional customer service and if you feel we are lacking in that area, please request a conversation with the Leasing Manager, Resident Services Manager, or Community Manager to discuss further. Our wish is to have all of our guests walk away feeling they received friendly service. While we don't have the amenities you've mentioned, we do have an indoor basketball court that's open 24-hours where you can practice as an alternative to a racquetball court. We also have a fitness center that's open 24-hours and an outdoor pool. We appreciate you have chosen AMLI as your home and hope to continue to serve you.