Review History for anonymous

Railway Plaza Apartments


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anonymous

Resident 2020

7/6/2020

I normally don't take reviews seriously. However READ THIS BEFORE YOU MOVE IN!!!!!!!! I moved in about a month ago. I thought it was goinng to be a good place. I was wrong. It is taking EVERYTHING in me to not break these lease. -Parking: The guest parking is a grand total of 20 spots and residents park there. It's only in one area and not throughout the complex. -The walls are extremely thin. I can hear doors closing, and if my neighbors toddler is having a tantrum I hear it loud and clear. God forbid the other side have an argument at the same time. Also I can smell what my neighbors have had for dinner..(I have bought a plethora of air fresheners, it doesn't helps.) -The tenants let their children run around the parking lot and the hallways through out the night. It feels like I am on a college campus living in a frat house. Not ideal with a toddler who is a light sleeper. Also some of the tenants decide to bring their arguments out into the hallway and then will pace and yell at one another. Or they just pace up and down the hallway on the phone. The door to the hallways ALWAYS gets slammed. There is NEVER a quiet time. -I feel like anytime someone is in the hallway they are walking into my apartment. Thats scary for a single mom!!!! -The AC went out, and it took the maintenance team 3 days to come and fix it. When asked what day I was given Thursday or Friday and no heads up. -I'm all about exercise however there is no elevator and I live on the third floor...Now you're probably wondering why I'm complaining about this because I should have known on the tour...Thanks to COVID-19, there was no tour or any mention of no elevator. Grocery day is the worst with those stairs. The stairway has no air conditioning so please imagine walking into the building on a 90 degree day with no AC. It is easily 10-20 degrees hotter then walk up 3 flights of stairs along with smelling whatever the neighbors have cooked for breakfast lunch and dinner. It's disguisting. I literally want to puke everytime I walk into the building. -My email has been spammed with surveys. I have gotten one at least twice a week since being here. While I am on the topic of email topics, I only get spammed with surveys...but god forbid I need something or have a question they all go unanswered!! I call but no answer. The only time I hear from them is when they want a god damn survey or rent is due. -Rent is outrageous! I was told a flat fee for monthly rent. That is not the case. They have fees for everything. A service fee (GET REAL! WHAT SERVICE ARE YOU PROVIDING?!) Trash, water and sewage is NOT included like I was told. At the bare mininum my rent is about $50-$75 more then what I was told. -While I am on the topic of trash...the dumpster is ALWAYS filled and has crap outside of the container...There is a mattress that has not been taken for 2 weeks, and random awful looking furinture that really adds to the value of this place. I am paying to live in a dump, an expensive dump! -The train is right outside my window so I NEVER get to open my windows to let fresh air in. There is a freight train that goes by every 5 minutes. I am being generous with the 5 minutes. Is there anything nice about the place? Well sure the apartment has nice upgrades but thats about it. So if you don't mind all the other negative things then this is just the place for you! I can't wait for the day that I get to move out of this dump!
    Manager

    7/21/2020

    Railway Plaza Apartments
    Thank you for taking the time to provide feedback regarding Railway Plaza. We apologize that your experience has not met your standards. It is our goal to ensure our residents are happy in their new home and community. We would encourage you to reach out to our onsite Community Manager, Kristen, who would be happy to discuss and help try to resolve your concerns. Thank you.

    Review 3 out of 151

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    Railway Plaza Apartments

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