Ratings & Prices for The Views of Naperville, Naperville, IL

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.5
Safety	4
Office Staff	4.5
Maintenance	3.5
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	11 days

Ratings & Reviews (331 Reviews)

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Resident • 2020

07/13/2020

I work directly with Sherry and she has been amazing! She has been such an amazing help since day 1. She not only got things taken care of right away but still continues to make sure things are going good at the apartment.

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The Views of Naperville Manager

07/24/2020

Thank you so much for your 5 star review. We appreciate your feedback and look forward to serving you in the future.

Verified Resident 750241 • vrp • 2020

03/06/2020

I think the community is mediocre at best. Some people sit in their car in the parking lot at all hours playing loud music. Also I was confronted in the lobby by a young black teen that got upset when I let him in without a… See More

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The Views of Naperville Manager

03/17/2020

Thank you so much for your 3.5 star review and feedback. We hope that we can continue to serve you in the future. Should you have any concerns that need addressed, please let us know. You can always visit the clubhouse and speak directly with the Community Manager or email us.

Verified Resident 580660 • vrp • 2013 - 2020

02/24/2020

again...calls are NEVER returned. Light bulbs are not replaced in a timely fashionAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA See More

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The Views of Naperville Manager

12/10/2018

Thank you for taking the time to review our community. We are sorry to hear that there are lights out near your apartment home. We would love to help resolve this issue for you. Can you please call the leasing office or stop in to schedule a meeting with our new Property Manager so we can get a little more info regarding your issue? We look forward to hearing from you at your earliest convenience so we can work towards a solution for you.

Verified Resident 744673 • vrp • 2020

02/14/2020

Friendly environment with easy access to schools park and groceries store. safe and easy accessible parking. security access lock doors and smart lock makes it more safe. Maintenance and service request are addressed quickly.

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The Views of Naperville Manager

03/17/2020

Thank you so much for the 4.7 rating. We appreciate your feedback and look forward to serving you in the future.

Verified Resident 690204 • vrp • 2019 - 2020

02/10/2020

Peaceful community and kind neighbors. Proximity is very close to public access like local entertainment, transportation, healthcare, commercial and Downtown area. The only problem is electric bill is too expensive as the community is 3 miles from Downtown Naperville. See More

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The Views of Naperville Manager

03/17/2020

Thank you so much for the 3.8 rating. We appreciate your feedback and look forward to serving you in the future.

Verified Resident 741491 • vrp • 2019 - 2020

02/03/2020

Management is poor and unresponsive. They never answer the phone in the office. Buzzer on my building has been broken for the 9 months I've lived here, despite multiple requests to have it fixed. I was even assured one day that this guy would personally come… See More

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The Views of Naperville Manager

03/17/2020

Thank you for your feedback. We apologize that your experience has not been up to your standards. We would like to rectify any concerns that you may have. We encourage you to visit the clubhouse and speak directly to the community manager. Your concerns will be escalated to upper management as well.

Verified Resident 240951 • vrp • 2010 - 2020

02/03/2020

For the past 10 years living here has had its ups and downs. This management company has really kept the residents needs in mind. Since the property changed to the views of naperville there have been major improvements to the property making it look a lot… See More

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The Views of Naperville Manager

06/02/2016

Thank you for your wonderful feedback. We are so happy you enjoy living with us and hope to have you as a member of our community for many years to come!

Verified Resident 552889 • vrp • 2016 - 2020

01/29/2020

Its a good place to stay in . This is my 4th year with them and I m pretty happy . Market is at a walkable distance and everything else is also close by. They listen to your maintenance request and deliver it on time .… See More

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The Views of Naperville Manager

11/19/2018

Thank you for taking the time to review The Views of Naperville. We are happy to hear that you enjoy your home and the community. We hope to have you as a member of our community for many more years. Thanks!

Verified Resident 739118 • vrp • 2017 - 2020

01/25/2020

The Community has a great school system for kids great to raise a family I love the Community. The community has plenty restaurants in activities great shopping area nearby not to far from the Chicago land area. See More

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The Views of Naperville Manager

03/17/2020

Thank you so much for the 4.7 rating. We appreciate your feedback and look forward to serving you in the future.

Verified Resident 737633 • vrp • 2018 - 2020

01/20/2020

Neighborhood is for the most part quiet. Conveniently located to a LOT. The parking lot is always full (which can be a pain if you have to park far from the building and your bringing in groceries). the side doors are always broken which is a… See More

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The Views of Naperville Manager

03/17/2020

Thank you so much for the 4.0 rating. We appreciate your feedback and look forward to serving you in the future.

Verified Resident 736564 • vrp • 2019 - 2020

01/15/2020

Maintenance staff are not great but front office people especially camille and ronald are very very nice. Old apartments and heaters are not good at consume lot of power but still not working properly.Value for money for , i can give 5 star if we think… See More

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The Views of Naperville Manager

03/17/2020

Thank you so much for the 4.2 rating. We appreciate your feedback and look forward to serving you in the future.

Verified Resident 670769 • vrp • 2019 - 2020

01/06/2020

The front door seems to always been unlocked or broken. But other than that, the community is well kept. The snow is cleared in a timely manner, I feel safe in the community at night, and the office staff is extremely friendly. The office staff will… See More

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The Views of Naperville Manager

03/17/2020

Thank you so much for the 5.0 rating. We appreciate your feedback and look forward to serving you in the future.

Verified Resident 731702 • vrp • 2013 - 2019

12/27/2019

Well maintained building kept clean. There is a sense of safety in terms of locked doors and very well lit halls. There never has been any vermin or insect infestation one might find in appartment buildings. See More

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The Views of Naperville Manager

03/17/2020

Thank you so much for the 4.7 rating. We appreciate your feedback and look forward to serving you in the future.

Verified Resident 731523 • vrp • 2019

12/26/2019

Rental staff is nice but the property is not kept up. The flooring in common areas is disgusting and needs to be replaced. The entry doors are usually broken and the entry way needs to be rehabbed. The laundry rooms is filthy and machines are not… See More

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The Views of Naperville Manager

03/17/2020

Thank you for your feedback. We apologize that your experience has not been up to your standards. We encourage you to visit the clubhouse and speak directly to the Community Manager.

Verified Resident 730755 • vrp • 2019

12/23/2019

I was closing between a few different properties, when I visited Views of Naperville, the professionalism of their leasing agent Sherry was unmatched by any other property. I would highly recommend working with her when you need to see a new apartment

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The Views of Naperville Manager

03/17/2020

Thank you so much for the 5.0 rating. We appreciate your feedback and look forward to serving you in the future.

Verified Resident 500650 • vrp • 2019

12/02/2019

Located near Route 59, I88, Route 34 and downtown Naperville. Complex offers dog units, Pool , WIFI, Exercise equipment, and in unit laundry. Grounds are maintained neatly and maintance is quick and prompt. See More

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The Views of Naperville Manager

06/20/2018

Wow- Thank you for your 5 star review! We are happy to hear that our team was able to provide answers to all of your questions and was informative. We hope to have you as a member of our community for many more years. Thank you,

Verified Resident 528026 • vrp • 2018 - 2019

11/27/2019

Very noisy neighbors but apartment is very nice. When we first moved in, it took months to get things fixed. Now it is much quicker. Wish our neighbors above us would be a little considerate of the noise they make. See More

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The Views of Naperville Manager

08/16/2018

Thank you for taking the time to review The Views of Naperville. We apologize that your experience has not been up to your standards. I can assure you that our onsite team is aware of the current key fob system issue. We have secured a new contractor that will be coming out to make repairs shortly. We hope to have the system running smoothly very soon! We have plenty of key fobs to distribute as soon as the system is repaired and the fobs can be added. Please reach out to our Property Manager to discuss a specific timeframe of scheduled repairs. Thank you,

Verified Resident 720023 • vrp • 2019

11/20/2019

So far everyone has been super nice. It is quiet and peaceful and Im definitely looking forward to spending my time here. The leasing office staff is super helpful and I had no difficulty so far in anything I needed to get settled here

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The Views of Naperville Manager

03/17/2020

Thank you so much for the 5.0 rating. We appreciate your feedback and look forward to serving you in the future.

Resident • 2019

11/20/2019

This property is not worth the cost. Paying $1424 for rent where the flooring is not quality hardwood, bubbles are in the tile that appears as if its hardwood. Filthy hallway carpeting, elevators are dirty and broken regularly. Foul odors and smells in the halls as… See More

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The Views of Naperville Manager

03/17/2020

Thank you so much for the 3.0 rating. We appreciate your feedback and look forward to serving you in the future. We apologize for the recent concerns regarding the phones, but are happy to note that we have upgraded our phone system and things have been received easier.

Verified Resident 584925 • vrp • 2019

11/13/2019

Love the community, staff in office are very nice, it is just very expensive for a single person and Naperville electric is too high. Maintenance staff kinda ruff, not so friendly. Would like there to be some kind of Security, lately a new neighbor moved in… See More

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The Views of Naperville Manager

03/14/2019

Thank you for taking the time to review our community! We are happy to see that you recommend The Views of Naperville and are satisfied with the majority of your experience here, but are sorry to hear that you have a pending maintenance issue that has not been resolved. Rest assured, we have re-opened your service request and will ensure that maintenance addresses the issues properly.

Verified Resident 274764 • vrp • 2009 - 2019

10/10/2019

The staff is friendly and helpful and they offer various activities to the renters throughout the year. There are a number of perks at this community: outdoor pool, exercise room, 24x7 access to delivered packages, trash chutes on all floors, laundry room, interior mailboxes, secured entry.… See More

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The Views of Naperville Manager

10/04/2016

Thank you for taking the time to review our property. We appreciate your kind words and your feedback. We take all feedback seriously and use it as a chance to learn how to better serve you.

Verified Resident 704493 • vrp • 2019

10/08/2019

its quiet. It is very hard to find parking when I come home, but they are doing everything they can to make sure people who shouldn't be parking there are not. Staff is very friendly. Great work out area and Great club house.

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The Views of Naperville Manager

03/17/2020

Thank you so much for the 4.8 rating. We appreciate your feedback and look forward to serving you in the future.

Verified Resident 699808 • vrp • 2018 - 2019

09/26/2019

It's fantastic, a very friendly community. I love the space, I love the location, and I love the staff that work at the location. My rent is fantastic, the building is clean, and if I plan on moving to a larger space, I will likely stay… See More

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The Views of Naperville Manager

03/17/2020

Thank you so much for the 5.0 rating. We appreciate your feedback and look forward to serving you in the future.

Verified Resident 669175 • vrp • 2013 - 2019

09/23/2019

This is a quiet community that is rather diverse. I never hear my neighbors unless my windows are open and theirs are as well. The system for picking up packages is great because I am rarely home when the office is open. But, when I do… See More

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The Views of Naperville Manager

03/17/2020

Thank you so much for the 4.5 rating. We appreciate your feedback and look forward to serving you in the future.

Verified Resident 424926 • vrp • 2017 - 2019

09/19/2019

Very nice, sometimes common areas are not kept as clean as they should be, though the complex does try to keep up. Apartments are spacious and well built, conveniently located near shopping and transit. See More

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The Views of Naperville Manager

12/07/2017

We appreciate you sharing your experience at The Views of Naperville. It's great to hear that you are happy with our community and onsite team. You are truly valued and we hope to have you as a member of our community for many more years! Thank you.

•

Updated Review

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Features & Amenities

Laundry

Washer/Dryer

Parking

Garage
Off Street Parking Available

General

Additional Storage
Balcony or Patio
Brushed Nickel Finishes and Fixtures
Business Center
Carpet
Ceiling Fan
Clubhouse
Coffee Bar serving Starbucks
Convenient to Downtown Naperville
DishWasher
Fiber Optic Internet
Fireplace
Fitness Center
Free Weights
Granite Countertops
High-Speed Internet
Located in Naperville School District 203
Microwave
Modern Upgraded Apartment Homes
Monthly Resident Events
On-Site Maintenance
On-Site Management
Oversized Closets
Package Receiving Service
Pet Friendly with Breed Restrictions
Plank Flooring
Pool
Private Entrances
Short Term Lease Available
Stainless Steel Appliances
Tiled Backsplash in Kitchen
Two Tone Contemporary Paint Schemes
USB Outlets
Valet Dry Cleaning Service
WiFi in Common Areas
Window Coverings

Pets

Dogs Allowed
Fee: $250
Rent: $25
Pet Limit: 2
Comments: Breed Restrictions Apply
Cats Allowed
Fee: $250
Rent: $25
Pet Limit: 2
Comments: Breed Restrictions Apply

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,040 - $1,789
SQ. FT.
820
Available
Avail.
3 Units
Model
Scene (Tower)

View Floor Plan

Price
Price
$1,251 - $1,805
SQ. FT.
750
Available
Avail.
3 Units
Model
Concept (Garden)

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
950
Available
Avail.
N/A
Model
Insight/Aspect (Garden)

View Floor Plan

Price
Price
N/A
SQ. FT.
1,050
Available
Avail.
N/A
Model
Outlook (Garden)

View Floor Plan

Price
Price
$1,285 - $2,272
SQ. FT.
1,000
Available
Avail.
3 Units
Model
Vision (Tower)

View Floor Plan

Price
Price
$1,366 - $2,009
SQ. FT.
1,068
Available
Avail.
2 Units
Model
Image (Tower)

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,250
Available
Avail.
N/A
Model
Panorama (Tower)

View Floor Plan

Price
Price
$1,492 - $2,227
SQ. FT.
1,100
Available
Avail.
2 Units
Model
Prospective/Vista (Tower)

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

***We are currently operating with a heightened sensitivity to social distancing. We would still very much love to show you our community and discuss available options for touring. Please contact us to learn more.***Enjoy city living in the suburbs at The Views of Naperville Apartments, in Naperville, Illinois. The community offers newly renovated mid-rise and garden-style studios in one, two, and two-bedroom plus den apartments home floor plans. Residents enjoy modern comforts including USB outlets, Smart Lock technology, stainless steel appliances, granite countertops, walk-in closets, full size washers and dryers, an outdoor lounge with a fire pit, renovated 24-hour fitness facility with a yoga area, dry sauna and garages.The Views of Naperville is conveniently situated between major traveling routes, including Rt. 34 (Ogden Avenue) and Rt. 59, and just minutes from the Metra station, I-88 and I-355 just minutes away.

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Views of Naperville?
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Views of Naperville?
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How safe is The Views of Naperville?
The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.5/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 11 days to their community reviews in the past year.

Who manages The Views of Naperville?
BH Management Services, LLC

What is the pet policy at The Views of Naperville?
Dogs Allowed
Fee: $250
Rent: $25
Pet Limit: 2
Comments: Breed Restrictions Apply
Cats Allowed
Fee: $250
Rent: $25
Pet Limit: 2
Comments: Breed Restrictions Apply

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths

What is the move-in special?
Move in by 12/30/2020 and receive January FREE! Plus, apply within 24 hours of tour and we will WAIVE your Application and Administration fees. *Restrictions Apply. See Agent for Details.