| Number of reviews in the past 365 days | N/A |
| Percentage of reviews responded to | N/A |
| Average time to respond to reviews | N/A |
Uptown Crossing
100 S. Fell Ave Suite 201, Normal, IL 61761
100 S. Fell Ave Suite 201, Normal, IL 61761
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Uptown Crossing
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (4 Reviews)
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Verified Resident 254240 • vrp • 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/18/2016
The management team and Jessica were super quick with the move in process as I notified them of my class beginning on July 11, they moved me in by July 8! That was extremely helpful and I'm so thankful for them to help me out in… See More
Useful 0
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Verified Resident 225659 • vrp • 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/21/2016
I have been extremely satisfied living in this community. I have always felt respected by office staff. I love the additional amenity rooms that are offered and take advantage of them often. I am also very happy with the roommate matching service. See More
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Uptown Crossing Manager
06/23/2016
We love hearing that you enjoy living the College Place lifestyle. We would greatly appreciate for you to post your review to Google or Facebook and help us spread the word about our community.
Verified Resident 217982 • vrp • 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/16/2016
There is always something to do and there are weekly activities to get the building together as a community. I love that there is the onsite workout facilities. The different events that are in the study lounge and lobby are always interesting and fun to attend.… See More
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Uptown Crossing Manager
03/10/2016
Hello, Thank you for your business and your feedback. We love hearing that you enjoy living with us, and we love that you are here at Uptown Crossing!!
Verified Resident 214935 • vrp • 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/03/2016
I like it. When I first time moved here, I think here is very good, before I was worry about something . When I came here , my roommate is very nice and friendly and she give me a lot of help . All in all… See More
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Uptown Crossing Manager
03/10/2016
Hello, Thank you for your business and your feedback. We love hearing that you enjoy living with us, and we love that you are here at Uptown Crossing!!
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
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Frequently Asked
What is the pet policy at Uptown Crossing?
No pet policy available
No pet policy available
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