Albion on Lake Cook
#11,453 #3 #145

What is epIQ?

Albion on Lake Cook

500 E Constitution Dr, Palatine, IL 60074
(299 Reviews)
$1,825 - $2,395/mo

Move-In Specials

$500 off on select apartments if you apply within 24 hours of your tour! Call us for more details.

Floor Plans & Pricing

1 Bedroom

Newly Renovated (A1r)

1 Bed, 1 Bath | 1,221 sq. ft.

$1,825

See Floor Plan Details

Newly Renovated (A3r)

1 Bed, 1 Bath | 1,221 sq. ft.

$1,950

See Floor Plan Details

2 Bedrooms

Newly Renovated (C1r)

2 Beds, 2 Baths | 1,341 sq. ft.

$2,075 - $2,175

10 Available Units

See Floor Plan Details

Newly Renovated (C2r)

2 Beds, 2 Baths | 1,341 sq. ft.

$2,295 - $2,325

6 Available Units

See Floor Plan Details

3 Bedrooms

Newly Renovated (D1r)

3 Beds, 2 Baths | 1,341 sq. ft.

$2,350 - $2,395

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

C

Review Ratings

Noise

1.0

Grounds

3.0

Safety

1.0

Office Staff

1.0

Maintenance

5.0

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2 days

View Community Timeline
View Community Timeline

Albion on Lake Cook Reviews

(257)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 993280

Verified Resident 2016 - 2021

1/28/2022

It been a very comfortable place to live. My building is very quiet and very clean. The people are very nice and make you feel at home. They show each other respect. Also shopping and expressway nice and close.

    Manager

    2/4/2022

    Albion on Lake Cook
    Verified Resident 993280, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything comes up. Take care! Bourbon Square Management
    Review Author Icon

    Resident 985053

    Verified Resident 2019 - 2021

    12/30/2021

    Overall, it has been great but my most recent two requests have been marked completed, while both are unresolved. Overall very happy with past servive requests and staff. The office and maintenance have been helpful and curtious

      Manager

      1/5/2022

      Albion on Lake Cook
      We appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
      Review Author Icon

      Resident 984860

      Verified Resident 2019 - 2021

      12/29/2021

      I love living here. Everyone is nice and helpful. Property is kept clean and well maintained. I have recommended this complex to several of my friends. I have no complaints about anything in this complex.

        Manager

        1/5/2022

        Albion on Lake Cook
        Hi Verified Resident 984860, we are very happy to have provided you with such a positive experience! Please let us know if there is anything that you need. Bourbon Square

        Updated Review

        Review Author Icon

        Resident 778976

        Verified Resident 2019 - 2021

        12/3/2021

        Honestly, not a place I'd recommend anyone. It's not bad by any means but it's not good either. Look into other apartments in the area as most are both nicer and cheaper. Not to mention you'll have to park in others parking lots.

          Manager

          2/6/2022

          Albion on Lake Cook
          Thank you again for taking the time to let us know how we did. The parking is something we are currently working on. Please reach out to us at (847)358-8888 to get more information. We hope you have a great day! Bourbon Square Management

          Updated Review

          Review Author Icon

          Resident 898964

          Verified Resident 2020 - 2021

          11/25/2021

          I just wish I could give you a higher rating but the grounds are always messy, promises are unkept, and they are in process of evicting a very bad, violet, noisy neighbor who liters on the law, beats up neighbors, and runs into cars. So… See More>
            Review Author Icon

            Resident 973548

            Verified Resident 2021

            11/19/2021

            If you are expecting proper and timely repairs to be completed, dont move here. Issues since day 1 apartment inspection. Spent over $200 to clean apartment and make appliances usable and to insulate.

              Review Author Icon

              Resident 970615

              Verified Resident 2021

              11/12/2021

              Overall good except that my apartment smells of stale smoke, blinds are stained from nicotine. Im hoping maintenance will address this quickly. Staff has been kind and helpful for the most part. Average experience so far for apartment rental and community.

                Review Author Icon

                anonymous

                Resident 2021

                11/7/2021

                I literally just moved in about 2 weeks ago officially and just started fully living here about 3 days ago. I feel so conned. The model was great. You sign an overpriced lease and then everything blows up in your face. I can't get my… See More>
                  Review Author Icon

                  Resident 968229

                  Verified Resident 2021

                  11/7/2021

                  Bourbon Square is definitely great value for money. The quality of condos is great and the maintenance and management is good. Conveniently located, large community and without doubt it is one of the better housing options in this area.

                    Manager

                    11/10/2021

                    Albion on Lake Cook
                    Hi there, Thank you for your great of Bourbon Square Apartments. So happy to hear our team is able to give you a satisfactory living experience! Thanks for your leaving us your feedback.
                    Review Author Icon

                    Resident 967148

                    Verified Resident 2021

                    11/3/2021

                    I like the apartment layout- however there are multiple things wrong that need to be fixed in the apartment that should have already been in good working order-the community door to the building most of the time is unlocked and I would prefer to have… See More>
                      Manager

                      11/5/2021

                      Albion on Lake Cook
                      Hi there, We regret to hear that you are having an issue with your building but would appreciate the chance to mitigate your concerns. Please contact our leasing office at 847.358.8888 so that we can place a work order for you.

                      Updated Review

                      Review Author Icon

                      Resident 770947

                      Verified Resident 2017 - 2021

                      11/3/2021

                      I have lived here for 4 years and the truth is where I have liked to live the most from other places that I have lived and the area is very quiet, the neighbors that I have all very respectful I love it

                        Manager

                        11/5/2021

                        Albion on Lake Cook
                        Hi there, Thank you for the great review. I hope your stay with us continues to be great!
                        Review Author Icon

                        Resident 966293

                        Verified Resident 2020 - 2021

                        11/1/2021

                        My apartment was clean and in good shape when I moved in; when I have had issues with my freezer, the responses have been quick culminating in getting a new refrigerator. I have found the response times to be more than acceptable and all interactions… See More>
                          Manager

                          11/2/2021

                          Albion on Lake Cook
                          We appreciate your positive review of Verified Resident 966293! Thank you again for taking the time to let us know how we can be better. We hope you have a great day!

                          Updated Review

                          Review Author Icon

                          Resident 930544

                          Verified Resident 2013 - 2021

                          10/25/2021

                          The apartments are nice. They are spacious. Parking is and always has been an issue. Everything is electric so it is not uncommon to have an electric bill of $250-$350 in a month especially when it's super cold. Pray nothing breaks because it will never… See More>

                            Updated Review

                            Review Author Icon

                            Resident 893795

                            Verified Resident 2021

                            10/16/2021

                            Its much less enjoyable than previous apartments. Issues arent fixed, noise is extremely high, price is too high for the quality. Gym lights dont work so were forced to workout in the dark. Apartment issues arent thoroughly resolved. Office staff is not helpful.

                              Review Author Icon

                              Resident 961650

                              Verified Resident 2020 - 2021

                              10/16/2021

                              Everyone is incredibly nice! Just some things that have been left unresolved due to staff changes. Thankfully two people remain that I am familiar with in maintenance and office. Christian and angelo are rockstars and the ladies in the front office are fantastic. Still a resident… See More>

                                Updated Review

                                Review Author Icon

                                Resident 891608

                                Verified Resident 2020 - 2021

                                10/8/2021

                                The apartment it self is spacious & we like our neighbors. However, management is slow to respond to any problems . Our outside lock has been broken on and off for the past year and a half , no a/c for a month , or… See More>

                                  Updated Review

                                  Review Author Icon

                                  Resident 891609

                                  Verified Resident 2019 - 2021

                                  10/8/2021

                                  The staff doesn't care. They act annoyed and inconvenienced, before you ask a question or for assistance. Maintenance repeatable enters our apartment without our knowledge. Often doesn't complete jobs and never communicates if/when anything will be done. Once the maintenance staff caused a massive leak… See More>
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                                    Resident 958148

                                    Verified Resident 2019 - 2021

                                    10/8/2021

                                    no way this will not let me move on, the garbage area are disguising no one closes the lids and animals get in and make a mess. The floors are so thin I hear my upstairs neighbor burp. The lights in the parking lot a… See More>
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                                      Resident 958135

                                      Verified Resident 2021

                                      10/8/2021

                                      Siena at the leasing office is amazing and helpful, the mainence staff is all friendly and willing to lend a hand if asked without gruff. The apartment community is nice and welcoming with nice amenities as well. Overall definitely a nice place live.

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                                        Resident 957714

                                        Verified Resident 2021

                                        10/8/2021

                                        So far, I got neighbors that are really rude, they make it feel unsafe to live in the building. The garbage is always left around the dumpster and maintenence is really delayed. When bring concerns to management you never hear back.

                                          Review Author Icon

                                          Resident 957245

                                          Verified Resident 2021

                                          10/8/2021

                                          All has gone well EXCEPT. We have requested a Handicap Sign by our entry door. Also, we have several window shutter panels that have been broken since we moved in. Approximately 8 of them which impacts our privacy. Please reach out to Rod or… See More>

                                            Updated Review

                                            Review Author Icon

                                            Resident 890888

                                            Verified Resident 2020 - 2021

                                            10/8/2021

                                            This place was amazing before a couple weeks ago. They have zero communication and it seems like they do not care about the health or safety of their residents. We have been without a working shower for over two weeks. We cannot bathe in our… See More>
                                              Review Author Icon

                                              Resident 955560

                                              Verified Resident 2021

                                              10/8/2021

                                              10/10 I really enjoy being here with family and friends. the pool is fun and a nice place to decompress and relax. I love all the wildlife as well! so many squirrels, chipmunks, and birds to observe out the window or while walking around.

                                                Review Author Icon

                                                Resident 955408

                                                Verified Resident 2019 - 2021

                                                10/8/2021

                                                The atmosphere at Bourbon Square is friendly. The park setting with ponds is very picturesque. Conveniently located next to the park district rec center providing a great walking area. Close to shopping and Palatine recreations make living here comfortable and pleasant.

                                                  Review Author Icon

                                                  Resident 938967

                                                  Verified Resident 2016 - 2021

                                                  8/13/2021

                                                  Cars sitting for months and is not towed. People let there dogs ---- in the grass so the kids can't play in the grass. It takes months for maintenance to complete service requests. Are front door to the building has been damaged for years and… See More>

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer and Dryer
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $45. Pet Limit: 2. Comments: We’re pet friendly! Two pets per apartment. Breed restrictions apply. Call for details.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $45. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 3rd Floor Vaulted Ceilings
                                                    • Air Conditioner and Heat
                                                    • Balcony or Patio
                                                    • Basketball Court
                                                    • Outdoor Fire Pit
                                                    • Outdoor Fitness Equipment
                                                    • Pet Park
                                                    • Pickle Ball Court
                                                    • Plank Flooring Throughout
                                                    • Playground
                                                    • Renovated
                                                    • Sports Court
                                                    • Stainless Steel Appliances
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                                                    Leasing

                                                    Albion on Lake Cook, situated in the quiet suburbs of Palatine, IL, offers a selection of newly renovated one, two, and three-bedroom apartments for rent. These pet-friendly apartments, conveniently located 30 minutes from Chicago s Northside, reveal spacious layouts, impeccable craftsmanship, and a wide range of tasteful features and finishes throughout. Our newly renovated apartments house stainless steel appliances, white stone countertops, exposed brick accent walls, oversized closets, ceiling fans, and a new in-unit washer/dryer. Albion on Lake Cook provides residents with a newly renovated clubhouse with gaming and lounge areas, outdoor swimming pool, 24/7 fitness center, and will soon offer an on-site dog park, and much more! Choosing Albion on Lake Cook, located off Lake Cook Road, also gives you access to stunning lakefront views from your patio or balcony. Call today to schedule your tour with our award-winning leasing team.
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 09:00 AM - 07:30 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Village Green

                                                    B+
                                                    B+
                                                    Communities
                                                    192

                                                    Questions & Answers (1)

                                                    SUZUKISAN
                                                    Asked on: 04/08/2019
                                                    Q: Is the landry in unit?
                                                    Anonymous
                                                    Answered on: 04/08/2019
                                                    A: Anonymous beat me to it.. but yes, Washers and Driers are on the first floor backside of each building. None on the actual unit.
                                                    Anonymous
                                                    Answered on: 04/08/2019
                                                    A: No it’s in the basement of each apartment building.

                                                    Frequently Asked

                                                    Based on 299 number of votes by renters, Albion on Lake Cook is currently rated 3 out of 5 stars.
                                                    Albion on Lake Cook is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Albion on Lake Cook is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Albion on Lake Cook is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Albion on Lake Cook is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Albion on Lake Cook is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Albion on Lake Cook is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2 days to their community reviews in the past year.
                                                    Village Green
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $45
                                                    Pet Limit: 2
                                                    Comments: We’re pet friendly! Two pets per apartment. Breed restrictions apply. Call for details.
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $45
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    $500 off on select apartments if you apply within 24 hours of your tour! Call us for more details.

                                                    Contact Property

                                                    Albion on Lake Cook

                                                    May 2024

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                                                    Albion on Lake Cook is a 1,221 - 1,341 sq. ft. apartment in Palatine in zip code 60074. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,825 - $2,395. Nearby cities include Deer Park, Inverness, Arlington Heights, Long Grove, and Rolling Meadows.

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