Review History for anonymous

Albion on Lake Cook


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anonymous

Resident 2019 - 2022

9/8/2022

Large amount of space, but old and poor quality

I want to preface this with the fact that this property was bought right after I moved out. This is going to be a review about the previous owners. I do not know what has changed, if anything, since I moved out in May 2022. Normally, I'd start with the good, but there's honestly so little good that I'm going to start with the bad. For starters, I want to discuss the worst parts first. The big one is the furnaces there. You expect winter to raise your electric bill. That's a given. But, the furnaces here are so bad, that it was getting to the point of being completely unafforadable. I was paying over $300 a month on the low end, to nearly $500 a month at one point. Now, I want to mention how I used my electric because I actually was extremely careful with how I used my electric. If I wasn't using something, it was unplugged. I even calculated the exact cost that my gaming PC would use per month which was ~$24.50 give or take a couple dollars depending on the month. In the winter, I kept my heat at 68 and would set it to 50 when I was gone or sleeping. All of my lights were LEDs and used an automated schedule to make sure they were used as little as possible. I've lived in quite a few different apartments in my adult life and until this apartment, the highest my electric ever was at any point in the year was $145. As stated before, my electric here during the winter was almost always over $300. I even called Comed and had them come out because I thought there was an issue on their end. The technician verified there was no issue with the setup BUT mentioned that he'd been out 15 times in the last 2 weeks to the area due to other people complaining of the same thing. He told me it was the ancient furnace that was the issue. Then, there was the day I was signing my lease, I was told that my apartment would be renovated to be similar to the one in the showroom except it would possibly be different color scheme. When I moved in, it was designed like it was from early 2000's as well as the quality of everything in there. It wasn't even close to what anyone would define as renovated. They also told me, as well as at least 5 other units that I spoke to, that the tennis court would be converted into a dog park. In the nearly 3 years I lived there, the tennis court was never converted. I sent multiple emails asking for an update to see maybe if covid made an issue with those plans and was ignored every time. The worst part about it that I saw the Tennis court used 5 times in those 3 years. Next, I'd like to write about my first day moving in here. The place was an absolute mess. There was dust everything, random damage to walls, extremely dirty bathroom and dirty kitchen. Within 30 minutes of walking in for the first time, I called the front desk to complain about the move in condition. I spoke with Erin and when I asked for them to send out their cleaners, she responded with a snarky sarcastic reply "That's not going to happen. But if you'd like, I'll get down on my hands and knees to do it since you're not wanting to". The next issue I want to touch on is the noise. Now, noise is expected in apartments. But, the amount of noise was just frustrating. Some of it was just inconsiderate neighbors having a massive dog on the 2nd floor or running up the stairs or walking in yelling on the phone. The complex is right off of Lake Cook road and the cars are very loud, especially at night when people race. That's nothing that the complex can do anything about but still worth noting. But, there was also issues that they could definitely do something about. For starters, we're back to the furnace. Every unit could be heard and my own was so loud that I couldn't watch TV with it on while still being a considerate neighbor. Then there's the squeaky floors. The people above me were night owls. They weren't loud. They didn't stomp around. It sounded like they were attempting to be as quiet as they could. But even so, the floors squeaked so loud, that it woke me up daily. Next, I want to talk about an issue that solidifed me moving out. My kitchen started flooding. I put in a service request and they came out and fixed it. Then 2 days later, it started flooding again and they came to the conclusion that a 3rd party plumber would need to come out. When they came out, they stated that the pipes needed to be replaced as well as told me this was happening at least 6 different apartments in the last month. My entire kitchen was torn up to the point it was just dirt on the floor. I temporarily moved in with my Dad during this time and when I came back 2 weeks later, I found that everything was a mess. There was tiles on the walls missing. There was this weird sticky residue everywhere, even in the living room. There was an absurd amount of bugs as well. There was marks on the wall. I spoke with one neighbor who had the same issue, and found out that they had an even worse situation than myself where they had human feces coming out of the drains. What did I get for all this? 2 months that were month to month lease at my normal price instead of the over double price normal. You'd think not being able to live in your apartment for 2 weeks due to something out of your control would get you more. Then, there's the parking. Man did the parking suck. I was a one car apartment and more often than not, I was having to park multiple streets down. I made multiple complaints about this and was told it would be improved, but it never was. This could have easily been resolved by limiting the amount of cars that each unit was allowed or assigned parking. The last issue I had was the cost of the apartment. I now have a house and I pay the same exact amount for more space, a garage and a backyard that I own that I did here. I was paying just under $1500 a month for a one bedroom that was very dated. The quality doesn't match the price. Now, we can talk about the good. The first things I can mention is a few of their staff. Kristin was always a pleasure to work with and although she wasn't able to get everything resolved, she went above and beyond to assist and she was very much appreciated. There's also the maintanence. Although they were sometimes a bit slow, from my understanding it wasn't an issue with the maintanence, but the management. They were understaffed and over worked and this was all during covid as well. When they came in for any issues, they were always extremely polite in every way and either were able to get the issue resolved quickly and if they couldn't, escalated it in a timely manner. The next good thing is that if you're a dog person, there are A LOT of dogs here and with a few exceptions, they all were friendly with great owners. Another good thing is the space. It's a very open feel to the apartment and there's A LOT of storage. Between a drive in closet, a clothing closet, 3 additional linen closets, as well as a small room outside each ground apartment (very small. Maybe 2x2), I had plenty of space. There was technically another closet as well, however it had the furnance in there so you can't use that for storage. Again, this is all regarding the previous owners. It is under new ownership now. I cannot speak about them as they owned it shortly after I moved out. However, if nothing has changed about the above, I would not recommend moving here. It's way too expensive for the issues that they have. If anything, I'd try and talk to some current residents and ask how they feel about it the current ownership before signing anything. Attached photos are from my move in day.

Review 5 out of 257

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Albion on Lake Cook

June 2024

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