Number of reviews in the past 365 days | 66 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.5 days |
Contact Property
Clover Ridge East Apartments
1445 Evergreen Dr.
Palatine, IL 60074
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 66 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.5 days |
Thanks for the great review! We're thrilled to hear that you're loving your living experience at Clover Ridge East. We're especially pleased that the team has been helpful and courteous, and that our central location is convenient for you. We appreciate your feedback. Please let us know if you need anything during your residency.
Thank you for taking the time to share your thoughts. Hearing from our residents is one important way that we are able to improve our practices for all renters. While we're glad that Michelle has been helpful, we'd be happy to speak with you about your other concerns in an effort to improve. Please feel free to reach out to our office at [email protected] or 224-836-1380 so that we can discuss this further. Thank you.
Thank you for your high rating of Clover Ridge East! We're happy to know that our team members have been helpful and reliable. Although we appreciate this rating, it is apparent that you have concerns. Please contact us at [email protected]; 224-836-1380 at your convenience if you'd like to discuss further. Thank you.
Thank you for your five-star rating of Clover Ridge East! Reviews like yours make our day, thank you for your residency!
Thank you for bringing this to our attention. We're sorry to hear that this was your experience with our community. We hope that you'll contact us directly at [email protected] or 224-836-1380 so that we may have an opportunity to address the specifics of your situation. Thank you.
Thank you so much for your positive feedback about Clover Ridge East, we appreciate it! We're delighted to hear that our maintenance team has been responsive and that you are enjoying your time here.
Great! We're so pleased to hear that you've received excellent care from the maintenance team, and that you're having a positive experience with our community. Clover Ridge East sincerely values its residents, and wants each one of them to be completely satisfied with their apartment and our service. We appreciate you taking the time to give us your feedback!
Thanks for the great review! We're thrilled to hear that you're loving your living experience at Clover Ridge East. We're especially pleased that the team has been helpful and courteous. We appreciate your feedback. Please let us know if you need anything during your residency.
Thank you for your five-star rating and for sharing such kind words. It's so nice to hear that you have been treated to exceptional customer service by Michele and the team. We appreciate your feedback, and hope that you have a wonderful residency at Clover Ridge East.
Hello. Thank you for taking the time to share your feedback. We value our residents, and want them to be nothing but happy with their space and our service. Please contact the office at [email protected] or 224-836-1380. We would love an opportunity to address your concerns.
A five star review! We appreciate it! Clover Ridge East wants all of our residents to have an excellent experience, so we're delighted that you are enjoying the clean community and quiet environment. Thank you for taking the time to share your feedback.
Hello and thank you for your positive review of Clover Ridge East! We're so glad to hear that you're loving our quiet community, as well as receiving excellent customer service. We appreciate your feedback. Have a great day!
We're so happy to see that you are having a five-star experience at Clover Ridge East. Thanks for taking the time to share your thoughts, and for your kind words about our well-appointed living spaces. We want you to love your home with us, so please reach out if you need any assistance. Have a great day!
We're so glad to hear it! Thank you for taking the time to share your experience. We're especially happy that the team has been courteous and helpful. You deserve an amazing living situation, and we're glad that you've found it at Clover Ridge East.
Thank you! Recommendations from our current or past residents are invaluable. We're so glad to hear that you are enjoying your time at Clover Ridge East, and appreciate you taking the time to share your experience. Please let us know if you need anything during your residency.
Thank you for your five-star rating and for sharing your experience at Clover Ridge East. It's so nice to hear that you have been treated to exceptional customer service by the team, and that you're happy with your space. We appreciate your feedback, and hope that you have a wonderful residency.
We're so happy to see that you are having a five-star experience at Clover Ridge East. Thanks for taking the time to share your thoughts, and for your kind words about our peaceful community. We want you to love your home with us, so please reach out if you need any assistance. Have a great day (and congrats on your nursing degree)!
Wonderful! Thank you for taking the time to leave a review. We value our residents, and want each one of them to be completely satisfied with their space and our service. We're so pleased to hear that you're happy with our warm community, and that the team has been accommodating. Please let us know if you need anything during your residency at Clover Ridge East.
We appreciate it! Clover Ridge East wants all of our residents to have an excellent experience, so we're delighted that you've received top notch service from the maintenance team. Thank you for taking the time to share your feedback.
Hello, and thank you for taking the time to leave a review. We're so pleased to hear that you are enjoying your time at Clover Ridge East, and that the team has been helpful. We appreciate your feedback!
Hello and thank you for your positive review of Clover Ridge East! We're so glad to hear that you're loving your space and that the team has been friendly. We appreciate your feedback. Have a great day!
Hello and thank you for taking the time to leave a review! Hearing positive feedback about our team makes us especially happy, so we're glad that you've received excellent care from the team. We look forward to providing you with helpful customer service during your residency at Clover Ridge East. Have a great day!
Welcome! We're so glad that you chose Clover Ridge East. Thank you for your kind words about our courteous and attentive team. We appreciate your feedback, and hope you'll be a resident for many years to come.
Hello. Thank you for taking the time to leave a review. While we're glad to hear that you are enjoying many aspects of our property, we see that our parking situation has some room for improvement. We invite you to reach out to our office at [email protected] or 224-836-1380 to discuss your concerns. We want you to love your home at Clover Ridge East, and would be happy to hear from you.
Thank you for your five-star rating and for sharing your experience at Clover Ridge East. It's so nice to hear that you have been treated to exceptional customer service by the team. We appreciate your feedback, and hope that you have a wonderful residency.
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We are now doing in person and virtual tours! Call us at to schedule a tour and see why we have received the 2019 Apartment Ratings Top Rated Award! Call today for our special rates! Clover Ridge East Apartments in Palatine, IL is easy to find, easy to live in and hard to leave. As a resident, you will enjoy the perks of a convenient location, legendary customer service and outstanding amenities. Each floor plan features in home washer and dryer, granite counter tops, custom cabinetry, walk in closets, a private patio or balcony, and upscale finishes. We also offer smoke free and dog friendly apartment homes. Community amenities include a 24 hour business center, fitness center, community garden, sauna and a heated pool with BBQ grill area, in addition to monthly resident events. Let us show you why so many people have decided to call us home. Ask about our Hometown Heroes discount!
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Contact Property
Clover Ridge East Apartments
1445 Evergreen Dr.
Palatine, IL 60074