B-

The Clayson

860 West Panorama Drive, Palatine, IL 60067
860 West Panorama Drive, Palatine, IL 60067

Floor Plans

  • Leasing Special! Receive a $500 Look & Lease Signing Bonus when you apply within 72 hours of touring! Must move-in by 5/31/21. *Restrictions Apply.... See More

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The Clayson

860 West Panorama Drive

Palatine, IL 60067

 
 
 
 
 
 

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Ratings & Reviews (214 Reviews)

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 Verified Resident 883001vrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/12/2021
Clayson is a good community to live in. It's an affordable community. It is nice clean and well-maintained community. They have very supportive staff that tries to understand your issues properly and helps you. It has good amenities like Gym, Swimming-pool, Barbeque Grill, etc. See More
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 Verified Resident 881642vrp 2020 - 2021
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Maintenance
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Office Staff
03/10/2021
The Clayson is a very nice community to live in. The staff are very kind and welcoming. The apartments are spacious and modern. There are many community events held for residents. The community is family friendly. The maintenance are efficient with fixing issues in and out… See More
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 Verified Resident 870763vrp 2018 - 2021
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Office Staff
02/06/2021
It is fun and i Love living Her?! It is peaceful and the staff is very nice!!! I enjoy my neihbors company! Sometimes it gest a little nosiy but that about all the problemy i have! I would definetly recommend to a Friend! See More
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 Verified Resident 710438vrp 2014 - 2021
 Updated Review
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Maintenance
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Office Staff
01/07/2021
Love it here!!!! It's accessible to a lot of things in the area. Neighbors are quiet in our building ... Maintenance is wonderful and they do a great job.. I would recommend the Clayton to all my friends!!! See More
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  Previous Review
· 09/10/2020
rlong1964 • Resident 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/05/2021
I moved into the Clayson in July of 2020, during the beginning part of the pandemic, the staff was friendly and very helpful with my move and took care of issues that I had in a timely manner. I had an issue in November with the… See More
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Resident 2019 - 2020
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Maintenance
Neighborhood
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Office Staff
12/24/2020
Extremely unprofessional staff and I keep of the property. Windows with snow accumulating in the inside during winter due to improper window maintenance. (Temps at 40 degrees in unit at night) in addition to lack of parking, no reliable mail room without prescheduled appointment, alongside a… See More
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Former Resident 2020
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/03/2020
Lazy team, old buildings with multiple fluid from the Landry rooms every week , and the water inters to the apartments causing dirty smell. Our kids became sick from this bad smell. bad service, very expensive apartments with no reason. Old air conditioning that doesn't work,… See More
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 Verified Resident 758390vrp 2020
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Maintenance
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Grounds
Office Staff
11/03/2020
Is great i love it........... .......................????????????????????((((((((((((((((((??????????????????sgjgxdvvhhcffchh g dd I vfdbgdfghhgxdsfgvdtggffghgffgffdffffggghvf d dftyyhyhhggggggg u iuggghh See More
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 Verified Resident 805165vrp 2019 - 2020
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Maintenance
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Office Staff
08/18/2020
Space is cheaply renovated and dorm room sized. ant/bug problem despite treatment from the staff. You can see where some flooring doesn't meet up to the wall. Air cond. and wash/dryer is not powerful enough. See More
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The Clayson Manager

08/22/2020

We do appreciate your feedback and ask that you stop by the office so that we can better assist you regarding these concerns. Sincerely, The Clayson

Kayla_H814 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/07/2020
I've lived here for over 3 years and the management has changed several times... Never had an issue until now with the new property manager Chrissy. I've had no a/c for over two weeks in my apartment. It's been over 90 degrees and my apartment has… See More
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The Clayson Manager

07/07/2020

Hi Kayla, After speaking with you in length today regarding your concerns, I'm saddened to know that it didn't make any resolve. Your feedback is appreciated. Sincerely, Cheron E. Regional Manager

 Verified Resident 773588vrp 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/29/2020
Very nice apartments, quiet place to live. Nice neighborhood . The apartments are in good condition. The maintenance team always doing a great work. The people that work at the office also when I was needing something they were helping me. See More
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The Clayson Manager

06/15/2020

Thank you for the wonderful review and comments about The Clayson. We appreciate it! Sincerely, The Clayson Team

 Verified Resident 769939vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/18/2020
Beautiful apartment, friendly staff. Maintenance staff very helpful and courteous. The neighborhood feels very safe. The grounds and landscaping are very well maintained. The laundry facilities are state of the art. Best place ever. See More
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The Clayson Manager

05/18/2020

Thank you so much for the great review. We appreciate the feedback. Sincerely, The Clayson Team

 Verified Resident 661929vrp 2013 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/11/2020
The Clayson Apartments is a nice community to live in. I have lived here for 7 years.The place is well maintained and any problems are taken care of right away. I also have family members that live here. See More
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The Clayson Manager

07/09/2019

Dear Resident, I'm happy to see you're enjoying living at The Clayson and for giving us a 5 star review. Your feedback is very valuable. Sincerely, Chrissy K. Property Manager

 Verified Resident 653406vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/08/2020
The staff in general are very friendly and nice. I love the complex, but I must admit that the areas closest to the clubhouse are much nicer. And I wish the lots could be paved because some of the potholes are quite large and deep. Otherwise… See More
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The Clayson Manager

06/18/2019

Dear Resident, Thank you very much for your feedback and your 4-star review. I'm glad to see that you love living here and see all the good changes happening around the complex. Again, thank you for taking the time to post your review. Sincerely, Chrissy K. Property Manager

 Verified Resident 710129vrp 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/08/2020
Beautiful area for families. Schools are excellent. Lots of fun recreational things to do. Great staff to work with! Have not had a bad experience. Tenants in general keep the community clean. Close to trails for walking and Metra station is close if you need to… See More
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The Clayson Manager

10/28/2019

Dear Resident, So happy to see that your expectations of The Clayson have been positive and that you enjoy our location and activities we offer. Thank you for taking time to give us a 5 star review. Sincerely, Chrissy K. Property Manager

 Verified Resident 757875vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/06/2020
Friendly staff. Apartments are newly remodeled or renovated. Nice community. Affordable living. There is several amenities offered. There is community activities that the staff offer to the community for social gathering. See More
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The Clayson Manager

04/08/2020

I'm happy to see that you utilize the community amenities and enjoy the activities offered as well. Your feedback is appreciated. Sincerely, Chrissy K. Property Manager

 Verified Resident 754791vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/23/2020
Very Professional and informative. Would recommend. Quiet and property very well kept.Look forward to a long relationship with the Clayson. I appreciate all the amenities offered to the residents. Thank You See More
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The Clayson Manager

04/08/2020

Thank you for your 5 star review of The Clayson, it means a lot to all of us! Sincerely, Chrissy K. - Property Manager

 Verified Resident 754775vrp 2012 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/23/2020
My building is well kept up cleaning crew is here normally 2times a week i appreciate the beautiful washers and dryers very nice but the promise of finishing the hall ways need to get done all in all tho the community is comfortable See More
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The Clayson Manager

04/08/2020

I'm glad to see that you are enjoying the new washer and dryers. We will begin the other upgrades before the end of April, it will look great when it's done. Thank you again for your 4 star review! Sincerely, Chrissy K. -Property Manager

 Verified Resident 697725vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/18/2020
Maintenance could put out more salt when it's icy and clear parking areas better but their repairs are good. Thank you for installing new washers and dryers. The old ones ate a lot of my quarters which will never be refunded. See More
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The Clayson Manager

09/23/2019

Dear Resident, I'm sorry to hear that your a/c and the washer wasn't working so quickly after you moving in but happy that they were able to resolve it quickly. Your 4 star review means a lot to all of us and we hope that your continued residency with us is a good one. Sincerely, Chrissy K. Property Manager

 Verified Resident 625000vrp 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/09/2020
Learned about this community from Emad Rezkalla and it's been a pleasant experience. The staff is polite and helpful. They are sometimes tardy in responding due to increase volume of demands overall but generally they respond See More
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The Clayson Manager

04/09/2019

Dear Resident, I certainly know changing rent payment systems can be irritating but it won't be changing again any time soon. As new management it is our goal to make the resident experience here better. Thank you for your feedback and review. Sincerely, Chrissy K. Property Manager

 Verified Resident 550555vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/06/2020
what was once a run down apartment complex, with new owners and finaly a decent management & maintenance staff, the complex is becoming a better place to live. most all issues are taken care of in a timely manor, and the office staff is much better… See More
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The Clayson Manager

06/04/2019

Thank you for your feedback about The Clayson. Hopefully you'll be able to attend some of our activities this summer! Have a great day. Sincerely, Chrissy K Property Manager

 Verified Resident 748433vrp 2020
Rating Breakdown
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Maintenance
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Grounds
Office Staff
02/29/2020
The community is great to live in. It's very quiet and safe. You are in a general location where you are pretty close to everything (grocery store, fast food restaurants, car wash, bank, express way, school and etc) See More
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The Clayson Manager

02/29/2020

Thank you so much for your feedback about The Clayson! I'm so happy to hear such amazing things and really appreciate your 4 star rating!

 Verified Resident 746995vrp 2020
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/24/2020
From the moment we arrived the management staff was nothing but welcoming, kind & helpful! Karen Kaplan specifically went above & beyond to find us our perfect unit! We toured many different units all over the property & Karen was very patient in helping us find… See More
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The Clayson Manager

02/24/2020

Happy to hear that Karen and the team have superior customer service from visit to move in. I will show Karen this review and show her how much she was appreciated. Your feedback and rating means a lot to all of us! Thank you again! Chrissy K. Property Manager

 Verified Resident 743776vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/11/2020
Getting better, cost compared to units with in unit laundry is a concern. Could use a second ceiling fan as well as an option for no carpet . Very happy yo have moved from 919 to 818 here facing the lake/pond See More
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The Clayson Manager

02/11/2020

Dear Resident, We appreciate your feedback and happy to see that the changes we have made are being noticed. Regarding the laundry rooms we are getting new machines and painting the rooms, installing new lighting and flooring. This project should be completed by the end of March, new machines arriving the first week in March. If you need anything please feel free to call the office or stop in. Thank you, Chrissy K. Property Manager

 Verified Resident 579568vrp 2012 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2020
Quiet, Clean, No Problems with anyone.It is a relaxing and genuine pleasurable community to live in. I enjoy the workout room and swimming pool. The complex is readily accessible to shopping, food and entertainment venues See More
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The Clayson Manager

12/05/2018

Thank you for your wonderful feedback. We are so happy you enjoy living with us and hope to have you as a member of our community for many years to come! - The Clayson Team!

 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site

General

  • Apartmentratings.com Top Rated Community 2019
  • Balcony or Patio
  • Built-in Microwaves
  • Business Center
  • Fitness Center
  • Group Exercise Classes
  • Lawn Games and Bocce Ball Areas
  • On-Site Maintenance
  • One, Two and Three Bedroom Apartments
  • Outdoor Fire Pit and Grilling Area
  • Pet Friendly Community with Dog Park
  • Playground
  • Pool
  • Premium Cabinetry
  • Renovated Apartments Available
  • Stainless Steel Appliances
  • Vinyl Wood Style Flooring
  • Volleyball Court
  • Walk In Closets

Pets

  • Dogs Allowed
    Comments: We are a pet friendly community. Please call for details on breed or size restrictions.
  • Cats Allowed
    Comments: We are a pet friendly community. Please call for details on breed or size restrictions.

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • Leasing Special! Receive a $500 Look & Lease Signing Bonus when you apply within 72 hours of touring! Must move-in by 5/31/21. *Restrictions Apply. Call or email the leasing office for more details.

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    650

  • Available
    Avail.

    N/A

  • Model

    A1

  • Price
    Price

    N/A

  • SQ. FT.

    875

  • Available
    Avail.

    N/A

  • Model

    A3

2 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    875

  • Available
    Avail.

    N/A

  • Model

    B1

  • Price
    Price

    $1,435 - $3,183

  • SQ. FT.

    950

  • Available
    Avail.

    5 Units

  • Model

    B2

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,495 - $3,193

  • SQ. FT.

    1,225

  • Available
    Avail.

    5 Units

  • Model

    D1

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
Marquette Management
VIEW 35 COMMUNITIES

The Clayson offers stylish and comfortable 1, 2 and 3 bedroom apartment homes in beautiful Palatine, Illinois. Newly modernized apartment homes feature resilient laminate wood flooring, white shaker style cabinetry, stainless steel appliances and picturesque views of our private lake.Residents enjoy exclusive access to a brand new clubhouse with a business center and state-of-the-art fitness center, plus an outdoor pool and expansive sundeck, grilling area, fire pit, bocce ball court and a dog run. Our residential community is just minutes from nearby attractions including the Deer Grove Forest Preserve and the Deer Park Town Center shopping center. Creatively managed by Marquette Management, Inc.

Office Hours

  • Sunday: 12:00 PM - 05:00 PM
  • Monday - Friday: 10:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Clayson?
The community is rated 3.8/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Clayson?
The community is rated 3.9/5 stars, signifying much satisfaction on average.

How safe is The Clayson?
The community is rated 3.9/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.6/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.8/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 28.57% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 121.86 days to their community reviews in the past year.

Who manages The Clayson?
Marquette Management

What is the pet policy at The Clayson?
Dogs Allowed
Comments: We are a pet friendly community. Please call for details on breed or size restrictions.
Cats Allowed
Comments: We are a pet friendly community. Please call for details on breed or size restrictions.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 3 Beds, 2 Baths

What is the move-in special?
Leasing Special! Receive a $500 Look & Lease Signing Bonus when you apply within 72 hours of touring! Must move-in by 5/31/21. *Restrictions Apply. Call or email the leasing office for more details.

The Clayson Gallery

Manager Uploaded Photos
Floor Plans
Resident Uploaded Photos

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The Clayson is a 650 - 1,225 sqft apartment in Palatine in zip code 60067. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,435 - $3,193. Nearby cities include Deer Park, Arlington Heights, Rolling Meadows, Buffalo Grove, and Wheeling. 60074, 60010, 60004, 60008, and 60195 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

The Clayson

Provided by Property Management

Management Photos (38)

  • (Manager photo uploaded on 07/16/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 07/16/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 07/16/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 07/16/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 07/16/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 07/16/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 07/16/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 07/16/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 07/16/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 07/16/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 07/16/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 07/16/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 07/16/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 07/30/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 07/30/2020) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/22/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/21/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/21/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/21/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/21/2019) Image of The Clayson in Palatine, IL
  • (Manager photo uploaded on 02/21/2019) Image of The Clayson in Palatine, IL

Provided by Other Residents

Resident Photos (7)

  • (Resident photo uploaded on 01/06/2012) Image of The Clayson in Palatine, IL
  • (Resident photo uploaded on 08/07/2014) Image of The Clayson in Palatine, IL
  • (Resident photo uploaded on 04/28/2015) Image of The Clayson in Palatine, IL
  • (Resident photo uploaded on 04/28/2015) Image of The Clayson in Palatine, IL
  • (Resident photo uploaded on 04/28/2015) Image of The Clayson in Palatine, IL
  • (Resident photo uploaded on 12/24/2020) Image of The Clayson in Palatine, IL
  • (Resident photo uploaded on 02/03/2021) Image of The Clayson in Palatine, IL
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