Williams Reserve

What is epIQ?

Williams Reserve

1245 East Prairie Brook Drive, Palatine, IL 60074
(202 Reviews & Surveys)
$1,430 - $1,880/mo

Floor Plans & Pricing

Studio

Aspen

Studio, 1 Bath | 576 sq. ft.

$1,430 - $1,505

3 Available Units

See Floor Plan Details

1 Bedroom

Mulberry

1 Bed, 1 Bath | 775 sq. ft.

$1,640 - $1,715

5 Available Units

See Floor Plan Details

Willow

1 Bed, 1 Bath | 775 sq. ft.

$1,640 - $1,715

5 Available Units

See Floor Plan Details

Birch

1 Bed, 1 Bath | 817 sq. ft.

See Floor Plan Details

2 Bedrooms

Elm

2 Beds, 1 Bath | 1,016 sq. ft.

$1,805 - $1,880

2 Available Units

See Floor Plan Details

Hickory

2 Beds, 2 Baths | 1,026 sq. ft.

See Floor Plan Details

Hawthorne L

2 Beds, 1 Bath | 1,026 sq. ft.

See Floor Plan Details

Hawthorne V

2 Beds, 1 Bath | 1,026 sq. ft.

See Floor Plan Details

3 Bedrooms

Oak

3 Beds, 2 Baths | 1,080 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Manager’s Review Engagement

N/A

Percentage of reviews responded to

N/A

Manager’s Review Reply Time

N/A

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Williams Reserve Reviews

(64)

3.9 rating

See Details

65 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2022

12/2/2022

Poorly Maintained and Unsafe (Check Yelp! for 100+ more pictures)

I will preface this by saying this property has so much potential and could be great if the Property Manager and Head of Maintenance were replaced by people who actually do their jobs. The signs advertise luscious landscapes, but for the past six months I… See More>

    Updated Review

    Review Author Icon

    anonymous

    Resident 2019 - 2021

    11/2/2021

    Rent constantly goes up . Very unproductive staff . Can hardly live in the place I paid for since there are constant issues . The property manager is extremely rude and combative when bringing up normal maintenance issues. She seems lazy and content with treating… See More>
      Review Author Icon

      anonymous

      Resident 2020

      8/27/2020

      Wouldn't recommend signing with this complex. Extremely over priced for the cheap finishes within the apartment. I wouldn't trust the price listed online, they add extra fees. Better options within the area.… See More>
        Review Author Icon

        anonymous

        Resident 2020

        5/28/2020

        I have lived at this place for 2 years now and let me tell you as soon as July comes I am moving out. Like most people I was laid off of work and had to file for unemployment and of course that took forever.… See More>
          Review Author Icon

          anonymous

          Resident 2019 - 2020

          3/19/2020

          DO NOT LIVE HERE!!!!!! I have lived at a few different apartment homes in the area since moving to the suburbs and this is the worst one!!! Angela and Andrew are unprofessional. They will not return you phone calls. Maintenance takes forever to fix anything.… See More>
            Review Author Icon

            albairan

            Resident 2010 - 2015

            1/15/2016

            I have lived at Williams Reserve for 5 years. The staff has always been very friendly and professional. Any maintenance requests were taken cared of promptly, they kept the grounds upkept, they had resident activities all the time, the clubhouse was accessible for gym usage… See More>
              Review Author Icon

              anonymous

              Resident 2012 - 2015

              10/13/2015

              I want to give a big shout out to the Staff at Williams Reserve. I have to thank you for being nice, friendly and always being there for us. I was at a friends apartment clubhouse area the other day and we were sitting and… See More>
                Review Author Icon

                anonymous

                Resident 2014 - 2015

                7/9/2015

                I have at williams reserve for a little less than a year. The office staff is very nice and friendly. The maintenance team is wonderful and always there to help in a timely manner.

                  Review Author Icon

                  anonymous

                  Resident 2013 - 2015

                  7/9/2015

                  I lived at this coplex for two years the staff was the best when it came to customers service. I would recommend the apartment complex to everyone.

                    Review Author Icon

                    anonymous

                    Resident 2010 - 2014

                    1/30/2014

                    The short years that I have lived a Williams Reserve have been great. My entire residency has been a breeze from move-in through upgrades and the addition of a puppy. Every event has gone as smoothly as possible with a smile from the staff. And… See More>
                      Review Author Icon

                      AM1245

                      Resident 2013 - 2014

                      1/28/2014

                      My boyfriend and I moved here about 6 months ago and we are beyond happy. We looked at a lot of apartments before finding this place and we knew right away that we wanted to live here. The staff is extremely friendly, accommodating, and knowledgeable.… See More>
                        Review Author Icon

                        tochilin.e

                        Resident 2013 - 2014

                        1/24/2014

                        ​My wife and I found this apartment at William Reserve residence in July 2013 when we were in the process of moving to NW Suburbs. It was a pleasure to meet the staff. They were ready to help with any concerns and provide answers. We… See More>
                          Review Author Icon

                          anonymous

                          Resident 2014

                          1/23/2014

                          An apartment is what you make it. For me it's my home, and I feel good in it. Some people aren't happy with their homes, and maybe they aren't happy with themselves. I don't know what the racial background of the residents has to do… See More>
                            Review Author Icon

                            anonymous

                            Resident 2013

                            12/21/2013

                            I am a resident in this apartment community for 2 years and just renew my lease! I am in a first floor apartment and I love the convenience of having my own entrance. It makes me feel like I have my own home.… See More>
                              Review Author Icon

                              anonymous

                              Resident 2013

                              8/23/2013

                              If you are poor or lazy and on Section 8 then Welcome Home! What a dump. Old people beyond rude and the younger people just trash. One rule for the old ------- people who are bullies and basically run the place and who the same… See More>
                                Review Author Icon

                                anonymous

                                prospectiveVisited 2012 - 2013

                                6/10/2013

                                If you are considering living here think long and hard and keep your options open. I handled most my business with Ulga and Mindi and have nothing bad to say about them. HOWEVER this place is a dive. My AC was broken when i first… See More>
                                  Review Author Icon

                                  z45chicago

                                  Resident 2012 - 2013

                                  4/22/2013

                                  This place is a hidden gem. The complex is kept meticulously neat and clean, the appliances in my unit run great and the management team is responsive, courteous and friendly. Dollar for dollar the rent is a great value and when you add in the… See More>
                                    Review Author Icon

                                    anonymous

                                    Resident 2013

                                    2/12/2013

                                    The management is absolutely horrible here and a special note is that ------ is completely incompetent, rude and sarcastic. DO NOT LIVE HERE. Within my 1st 5 months here I had a plumbing problem, the heat went out and there was a leak… See More>
                                      Review Author Icon

                                      anonymous

                                      Resident 2009 - 2013

                                      2/9/2013

                                      I have lived here for 4 years and am desperately searching for a new home. Things were great at first but during the last 2 years I experienced nightmare after nightmare. The loft apartment I live in has a CENTIPEDE problem. Large bugs with… See More>
                                        Review Author Icon

                                        funkyknipp

                                        Resident 2012

                                        6/29/2012

                                        Beware of old grumpy people!!!! We moved in last week on the dog friendly side of Williams Reserve. There are old grumpy people who doesn't like dog living in the same apartment with me who think they own the whole lawn in front of their patio.… See More>
                                          Review Author Icon

                                          vehemens

                                          Resident 2012

                                          5/25/2012

                                          Worst apartment living experience

                                          Lot of the other reviews all say basically the same thing. POOR MANAGEMENT! They do not care about you and sarcastically explain situations why they did not come out to fix the problem. I also have a leak coming from the bathroom ceiling and it's… See More>
                                            Review Author Icon

                                            rented1223

                                            Resident 2011

                                            11/7/2011

                                            Very nice

                                            I have lived there for about 6 months and have been pleased thus far. The staff has always been around and willing to help when I've had to come in. They are always welcoming and have candy in the club house. The ponds… See More>
                                              Review Author Icon

                                              anonymous

                                              Resident 2010 - 2011

                                              11/6/2011

                                              Completely satisfied!!!! :)

                                              I have to say I have had the best experience so far at Williams Reserve. When I toured the place, George was my leasing agent and he was completely thorough and went over everything in great detail. He made me feel like I was at… See More>
                                                Review Author Icon

                                                anonymous

                                                Resident 2010 - 2011

                                                10/21/2011

                                                bugs, flooding, disappointment...

                                                DO NOT LIVE HERE, you will most likely regret it. I hear it used to be good, it DEFINITELY is not anymore. In January my heat went out. The temperature was in/ around the 10s. It took them 3 DAYS to… See More>
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2010 - 2011

                                                  9/22/2011

                                                  BUGS EVERYWHERE

                                                  Save yourself many headaches and do not rent here. I kill a bug almost everyday in my apartment. These building might look nice but they are very poorly insolated. Spiders to ants, its disgusting. They'll send out an exterminator but it doesn't do ----. It's… See More>

                                                    Features & Amenities

                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $350. Rent: $30. Restrictions: Ask the leasing office about breed restrictions. Pet Limit: 2. Comments: 2 pet limit
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $30. Restrictions: Ask the leasing office about breed restrictions. Pet Limit: 2. Comments: 2 pet limit
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 30 Acres of Landscaped Grounds
                                                    • 20,000 square foot convenient shopping center
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Contemporary Clubhouse
                                                    • Controlled Access with Intercom
                                                    • Cyber Cafe
                                                    • Fitness Center
                                                    • Gourmet Kitchen
                                                    • Pet-Friendly Community
                                                    • Premium Baths with Cultured Marble Vanities
                                                    • Walk In Closets
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Best kept secret in Palatine! Williams Reserve is a hidden gem with award winning landscape. The property has ponds and streams throughout to create a tranquil environment. Sit back and relax by our resort style heated pool or enjoy our patio and grilling area. Clubhouse features FREE WIFI and 24 hr. access to our business center and fitness center with brand new state of the art fitness equipment. Imagine having a tough day at work and being able to come home to such a wonderful place that you call home!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    RMK Management

                                                    D+
                                                    D+
                                                    Communities
                                                    25

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    RMK Management
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $30
                                                    Restrictions: Ask the leasing office about breed restrictions
                                                    Pet Limit: 2
                                                    Comments: 2 pet limit
                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $30
                                                    Restrictions: Ask the leasing office about breed restrictions
                                                    Pet Limit: 2
                                                    Comments: 2 pet limit
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Williams Reserve

                                                    June 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Williams Reserve is a 576 - 1,080 sq. ft. apartment in Palatine in zip code 60074. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,430 - $1,880. Nearby cities include Deer Park, Inverness, Arlington Heights, Long Grove, and Rolling Meadows.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.