Review History for anonymous

Scenictree Apartments


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anonymous

Resident 2012 - 2013

12/29/2015

1 review 1.0 star rating 12/29/15 I live in the scenic tree apartments for 3 years a private suburban apartment complex. December 28th 2015 there was a snow and rain storm. Due to the storm the resident parking lot was impossible to park any cars. The spaces were covered in snow, ice, and water. As a result, I had to park in the visitors parking space. When I left for work this morning I saw my car was towed. The apartment complex towed my car although my vehicle is registered. As a result, I had to call off work and pay $172.00 to get my car out of the Lucky towing company parking lot. The property managers did not clean the parking lot or the sidewalks and as a result elderly tenants and handicap tenants are unable to leave their homes due to issues with safety. My lease does not state that I am responsible for any type of snow removal. I complained in-person to the apartment's management asking that they reimburse me for the towing service and the Property Manager simply said no and that the parking lot should have been plowed but did not have an explanation as to why the snow plow company did not come and do the job they were hired for. They denied my request and said that the roads were plowed and passable before 9am. This was a lie and I have photos proving that the roads were un-plowed at 10am. I would like to formally file a complaint against them but I'm not sure who I should contact. I'm not really concerned about the money, I'm more pissed off that they lied to me and won't take my complaint seriously. It is a private complex, there is no street parking. The apartment owns the property/roads and have their own plows to clear the roads. City plows cannot enter the complex. I want to file a complaint about them because they keep lying to me telling me that they cleared the roads. Even my neighbor and her SUV could not leave without getting stuck. The surrounding city roads were all cleared along with the property managers office and parking space

Review 21 out of 150

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