Review History for anonymous

Dunlap Falls Apartments


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anonymous

Resident 2020

6/17/2020

I moved in about 6 months ago and it has not been the best experience....first off no one will fix my toilet...I moved in and had maintenance came out 4 times right away and was promised that an actual plumber would come to fix it and 6m later no one has come...Also when I moved in I told them I would move into a 2 bedroom but I had to have a 3 bedroom as soon as possible....They said the wait for a 3 bedroom was at most 3m and I am sitting here almost 6m in and they just told me I am number 9 on n the waitlist....I can understand some of the other issues not getting fixed because of COVID-19 but I do not pay rent early every month to have a toilet that is unuseable since day 1 of moving in.... DO NOT MOVE HERE IT IS NOT WORTH THE HEADACHE...I do like my apartment and the staff is nice but I pay for a 2 bedroom 2 bath and I am only getting a one bath...
    Manager

    7/24/2020

    Dunlap Falls Apartments
    Hi! I'm so glad our maintenance team was able to get your plumbing issues resolved! Thank you for bringing the issue to our attention. If you have any other troubles, please let us know, so we can get those taken care of as well. Our 3 bedrooms are very popular, so we usually have a waiting list for them. However, we do our best to move through the waiting list as quickly as possible, and we check over the waiting list every single day to make any needed updates. There are no guarantees on when a 3 bedroom will become available. It really all depends on who is moving out as to how quickly we are able to move through the list. We were happy that we were able to get you into a 2 bedroom while you wait for a 3 bedroom, as opposed to not having any apartment to offer you at all!

    Review 5 out of 132

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    Dunlap Falls Apartments

    March 2024

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