| Number of reviews in the past 365 days | 55 |
| Percentage of reviews responded to | 49.09% |
| Average time to respond to reviews | 78.98 days |
23760 West 127th Street, Plainfield, IL 60585
Ratings & Reviews (234 Reviews)
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• 2019 - 2020 Recommended
Updated 05/26/2020
Reviewed 05/26/2020
Very good community. Buildings are clean and fairly quiet. Only downsides is your packages will be delivered to wrong address many times and need to be walk around to find them. Other than that everyone seems to be nice and definitely one of the apartment that… See More
Enclave at 127th Manager26/26/2020
Thank you for leaving this kind review about our community here at Enclave at 127th! We would love to speak with you directly about your concerns regarding the package room. We want to make sure that all of our community feels confident in their packages being delivered to Enclave. Please feel free to reach out to our Community Manager, Shirl, at 815-254-2850 or email us at [email protected]
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Verified Resident 688274 • 2019 - 2020 Recommended
Updated 05/24/2020
Reviewed 09/01/2019
Very professional and friendly staff. I feel at home here and part of a large family. Maintenance is outstanding! They're usually here within 24 hours and truly care about my concerns. I really enjoy living here! ??
Enclave at 127th Manager03/03/2019
Thank you so much, and welcome to Enclave! We're so glad you're enjoying it here so far! Please let us know if there's ever anything we can help you with, or if any issues or questions pop up as you get settled.
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Verified Resident 613707 • 2017 - 2020 Recommended
Updated 05/24/2020
Reviewed 03/10/2019
Very well maintained safe parking amazing always a space near your building g and A generous space not right on top of eachother's cars Gated and pool always spotless they put together activities for us which is thoughtful and even think of ppl pets See More
Enclave at 127th Manager11/11/2019
Thank you so much for your review! We're so glad to hear you're happy with your choice to live at Enclave at 127th. Please let us know if there's ever anything we can help you with, and feel free to stop in at any time to say hi!
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• 2019 - 2020 Recommended
Updated 05/19/2020
Reviewed 05/19/2020
A little on the pricey side, but the community is clean, staff is friendly and I never worry about maintenance. They are always there when you need them, it's pet friendly and couldn't ask for a better team or community.
Enclave at 127th Manager19/19/2020
Thank you for your compliments to our staff and maintenance team, they are incredible! We appreciate all that they do. We love seeing everyone's pets too!
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• 2018 - 2020 Recommended
Updated 05/17/2020
Reviewed 05/17/2020
Very clean community. Service response is very quick..Being a gated community gives you better sense of security. Having the extra amenities at close distance, cuts on time. The facilities are well kept a very clean. See More
Enclave at 127th Manager18/18/2020
Thank you! We're so thrilled to hear that you are enjoying your home here at our Enclave community. Our staff and maintenance team are incredible-- we truly appreciate all that they do. Please don't hesitate to let us know if you need anything more in the future! You can reach our community manager, Shirl, at 815-254-2850 or email us at [email protected]
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• 2018 - 2020 Recommended
Updated 05/13/2020
Reviewed 08/07/2018
Spacious apartment with plenty of closets. The attached heated garage is a luxury. This is a Community of blended ages and ethnicities of helpful, friendly people. As for shopping, everything possible is within a half hour north or south on Rt. 59. See More
Enclave at 127th Manager14/15/2020
Thank you for your compliments! We know the rest of our community loves the proximity and convenience of shopping and highways as well. Always feel free to reach out to our Community Manager, Shirl, at 815-254-2850, or email us at [email protected] if you need anything in the future!
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Verified Resident 470594 • 2017 - 2020 Recommended
Updated 05/12/2020
Reviewed 04/01/2018
I have so much good experiences in this community. It's a clean community., well maintained environment.. Its impressive that you have a good and cleaned surroundings.. Thsnk you very much for maintaining this community nice and clean
Enclave at 127th Manager02/02/2018
Dear Resident, Thank you again for taking the time to let us know how we did and glad to hear that everything went smooth for you at move in. Your feedback is greatly appreciated. Sincerely, Cheron E. Community Manager
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Verified Resident 763312 • 2019 - 2020 Not Recommended
Updated 04/28/2020
Reviewed 04/28/2020
Staff doesn't follow up after complaints or service request. Poor insulation in apartment homes. I can hear every step upstairs neighbors make. Gate to conplex often does not work when trying to buzz in guest
Enclave at 127th Manager29/29/2020
Hello, we would love to speak with you directly to ensure that you are all taken care of! We have had ambulances/firetrucks come through with their emergency access which leaves the gate open, unfortunately, we are not notified when this happens, which would possibly interfere with the function of the gate. With the social distancing currently in place, our team has not been able to fix all repairs, but we have been reaching out to our residents with requests and walking them through the work order, as well as dropping parts of for them. Please reach out to our Community Manager Shirl, at 815-254-2850 or email us at [email protected] We look forward to speaking with you!
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Verified Resident 761524 • 2019 - 2020 Recommended
Updated 04/26/2020
Reviewed 04/26/2020
Very clean and well maintained apartments, and the staff is extremely responsive to inquiries and maintenance issues. The amenities in the community are well maintained and easy to use, and thought is put into what is useful to the residents (fitness center has Wellbeats for residents… See More
Enclave at 127th Manager27/27/2020
Thank you for your kind review! We're so excited to hear you're loving your home and the community of Enclave. I'll be sure to pass this review along to our staff and maintenance team, they are spectacular! We look forward to warmer weather and hosting community events when the time comes. Please feel free to reach out to us at [email protected] if you need anything. Have a great day!
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Verified Resident 532832 • 2018 - 2020 Recommended
Updated 04/21/2020
Reviewed 08/26/2018
Enclave at 127th is a very nice place to live but might be priced a bit on the high side. The neighbors are very nice for the most part and the community is very relaxing. The staff is very professional as well.
Enclave at 127th Manager29/29/2018
Thank you so much for your kind words! We love it here at Enclave, and we're glad that you're enjoying it too! Please don't hesitate to let us know if there's anything we can help with in the future, and don't forget to stop by and say hi!
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Verified Resident 642218 • 2019 - 2020 Recommended
Updated 04/19/2020
Reviewed 05/19/2019
Peaceful and quiet with great staff that are always ready to help. The only not problem seems to be security gates, they were not functioning for about a month in Dec/Jan leaving us open to anyone to come in. See More
Enclave at 127th Manager20/20/2019
Thank you so much for your kind words! Our goal is to make our residents' lives as stress-free as possible, so it's great to hear you're experiencing that! Please let us know if there's ever anything we can help you with, and don't forget to stop in and say hi!
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Verified Resident 759089 • 2016 - 2020 Recommended
Updated 04/12/2020
Reviewed 04/12/2020
Overall we have enjoyed the years we have spent in this community. Friendly staff and communication is great. My only complaint was that when we were just a couple days late on our rent, there was already an eviction notice on our door which I thought… See More
Enclave at 127th Manager13/13/2020
Thank you so much for leaving this review. We have enjoyed having you live at our Enclave community over the years! Regarding the issue you brought up, please feel free to reach out to our Community Manager, Shirl, at 815-230-1389 or email us at [email protected] for more clarification.
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Verified Resident 675808 • 2019 - 2020 Recommended
Updated 04/05/2020
Reviewed 08/07/2019
It's convenient comforting living in so many ways; close to shopping, hwy, safety, **** amenities, staff & service ***** & sanitary. We've been here less then a year and plan on staying longer because of the comfort & community.
Enclave at 127th Manager08/08/2019
Thank you so much for your kind words! We love hearing when our residents enjoy it here at Enclave as much as we do! Please let us know if there's ever anything we can help you with, and don't forget to stop in and say hi!
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Verified Resident 756031 • 2019 - 2020 Recommended
Updated 03/29/2020
Reviewed 03/29/2020
Maintenance is great. Grounds are kept very clean. Staff and neighbors are very friendly. Ample parking available. Well lit but not obtrusive. Much nicer than many area apartments. Sidewalks throughout complex. See More
Enclave at 127th Manager30/30/2020
Thank you for leaving this review about our community at Enclave. We appreciate the feedback! Our maintenance staff works hard to make sure that our community stays in top shape. Please let us know if there is anything else we can help you with in the future!
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Verified Resident 745075 • 2020 Recommended
Updated 03/29/2020
Reviewed 02/17/2020
I'm so pleased I'm a resident at Enclave. The staff is amazing! I enjoy the beautiful grounds and the amenities. I can't wait to try the sun deck and the pool during the summer months. I'm a runner and a single female. I feel incredibly safe… See More
Enclave at 127th Manager17/17/2020
Thank you for taking the time to leave this 5 star review! Bob is excellent, him as well as the other staff and leasing team at Enclave always make sure that our residents feel comfortable, accommodated and overall satisfied with their luxury living experience. I'll be sure to pass this kind review along to Bob. Please let us know if there is anything else we can do for you in the future!
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Verified Resident 754545 • 2020 Recommended
Updated 03/22/2020
Reviewed 03/22/2020
Since the first day I walked into the leasing office and toured the apartment, I had an amazing experience. I loved the staff, community residents, the look and cleanliness of the apartments and knew I wanted to lease right away. I was so pleased with the… See More
Enclave at 127th Manager23/23/2020
Thank you for leaving this kind review about our community at Enclave! We are so pleased to hear that your experience was exceptional from the start. Our staff strives to deliver our JVM promise of a superior resident experience to our community, and we are glad to hear that we were able to do that for you with your move-in process. Please let us know how else we can help you in the future!
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Verified Resident 749238 • 2019 - 2020 Recommended
Updated 03/03/2020
Reviewed 03/03/2020
Overall good except the package issue. I have had a packaged delivered to wrong building and not returned. I suggest a room in the club house for big packages with a lock on it so packages can be watched better.
Enclave at 127th Manager03/03/2020
Thank you for taking the time to leave this review. We take all feedback about our Enclave community into consideration and will be sure to let our community managers know about the packages being delivered. Please let us know if there's anything we can do to help you in the future!
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Verified Resident 566333 • 2018 - 2020 Recommended
Updated 03/01/2020
Reviewed 11/04/2018
Enclave was my first apartment complex that I have ever lived in after moving out of my parent's home and I couldn't be happier with my choice. Everyone here is so friendly and they host special events to keep things from becoming stagnant here. The prices… See More
Enclave at 127th Manager06/06/2018
Thank you for taking the time to leave a review, and welcome to Enclave! We have some fantastic leasing and service associates, and we do what we can to make the move-in process as simple and smooth as possible. Please let us know if there's anything else we can help you with, or if any questions or issues pop up as you get settled so we can take care of them right away. Make sure to follow us on social media so you can keep up with everything going on at the community and in the Plainfield area!
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Verified Resident 748576 • 2018 - 2020 Recommended
Updated 03/01/2020
Reviewed 03/01/2020
Overall very good; everything is taken care properly with nice door and office staff. The community is usually pretty quiet, with a park next to it is easily assessable. Great & convenient location to everyday needs.
Enclave at 127th Manager02/02/2020
We are so happy to hear that you enjoy our community at Enclave! Thank you for taking the time to leave this review. Please let us know how else we can help you in the future.
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Shalimars Song • Resident • 2017 - 2020 Not Recommended
Updated 02/19/2020
Reviewed 02/19/2020
This review is very necessary. You may have unwanted visitors living here. My family and I moved in the summer of 2017. That winter we killed two mice. We got severely ill because we did not know that they were on our kitchen counter leaving urine… See More
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Verified Resident 745027 • 2020 Recommended
Updated 02/16/2020
Reviewed 02/16/2020
I have lived many places, and not only is the overall property and the apartment at The enclave beautiful and well kept up, but the maintenance and management staff are extremely competent. Best of any place I've ever lived. I love this place!
Enclave at 127th Manager17/17/2020
Thank you for leaving this kind review! We are thrilled to hear that our residents are satisfied and love living in their home at Enclave at 127th. We have an excellent team of staff who strive for resident satisfaction every day. Please let us know if there is anything else we can do for you in the future.
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Verified Resident 744992 • 2019 - 2020 Not Recommended
Updated 02/16/2020
Reviewed 02/16/2020
My experience was fine until the neighbor move in above me. The neighbor is consistently loud. The appears I'm living under a bowling alley. I've communicated my issues with the leasing office multiple times via email with no resolution or follow up. See More
Enclave at 127th Manager17/17/2020
Thank you for taking the time to leave this review. I have forwarded this message to Shirl Black, the community manager at Enclave at 127th. We always want to make sure that our residents feel accommodated to the level that they deserve! Please let us know if there is anything else we can do to help you in the future.
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Verified Resident 743853 • 2018 - 2020 Recommended
Updated 02/11/2020
Reviewed 02/11/2020
Wonderful community. Peace and quietness, safety and security, well maintained facilities and amenities. It's a great place to call home with proximity to groceries, restaurants, parks and expressway very close
Enclave at 127th Manager11/11/2020
Thank you for the kind review! Please let us know if there is anything we can do to help you in the future. We love to provide an excellent living experience for our residents. We're happy you love the community here at Enclave at 127th!
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Verified Resident 743584 • 2020 Recommended
Updated 02/10/2020
Reviewed 02/10/2020
The facility is beautiful and the staff is amazing but paying $2,000 a month a able to hear my neighbors downstairs to the left and to the right and upstairs in the kitchen I can hear my neighbors in back of me. The structure of the… See More
Enclave at 127th Manager11/11/2020
Thank you for the review! We always want to provide the level of service our residents deserve at Enclave at 127th. Please stop by the leasing office so we can continue to provide you a comfortable living experience.
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Verified Resident 524373 • 2018 - 2020 Recommended
Updated 02/09/2020
Reviewed 08/08/2018
Great place to live! Super friendly and efficient office and maintenance staff. Very community oriented and kid and pet friendly! Wonderful amenities and activities offered for residents to participate in. Love it here!
Enclave at 127th Manager15/15/2018
Dear Resident, I'm happy to see that your experience so far has been a positive one and that you feel a sense of community here! We all appreciate the 5-star rating and that you took the time to give great feedback. Thank you, Cheron E. Community Manager
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