Review History for Verified Resident 818382

Beacon Hill Apartments


Updated Review

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Resident 818382

Verified Resident 2019 - 2021

6/7/2021

I would rate my experience 7/10. I do like the location and size of my apartment. The neighbors are very nice and welcoming. However... There are some challengeswith these apartments. The apartments are old and There are lots of cheap cabinets and wear and tear in the apartments. It takes a while for maintenance to make repairs; my toilet had need maintenance at least every month for the past 6 months. The internet is providing through a separate company and is always down. Also, the pricing on your rent/internet goes up without an explanation why.
    Manager

    6/8/2021

    Beacon Hill Apartments
    Greetings! We value resident feedback as an opportunity to make things better, so your comments and suggestions are most welcome. At your convenience, please contact our office so we can discuss your thoughts in detail and address any pending concerns. Thank you.
    3 Previous Reviews

    Previous Review

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    Resident 818382

    Verified Resident 2021

    3/1/2021

    I like my apartment facility. My experience could be better - noisy neighbor who is up playing video games at 430 am and likes to yell, management not responding to service requests in a timely manner, and the outdated spaces. I do enjoy most neighbors.
      Manager

      3/4/2021

      Beacon Hill Apartments
      Greetings! We value resident feedback as an opportunity to make things better, so your comments and suggestions are most welcome. At your convenience, please contact our office so we can discuss your thoughts in detail and address any pending concerns. Thank you.

      Previous Review

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      Resident 818382

      Verified Resident 2019 - 2020

      12/2/2020

      I'm concerned because I've asked about get the correct spare key to my apartment since June and still have yet to receive it. I asked someone to look at the water damage in my apartment and that hasn't been done either. I always have to leave 4-5 messages at the residential office before someone can call me back. It is very frustrating. The wifi is always down as well. I like that this area is quiet, but the communication with residence is awful and can definitely be improved.
        Manager

        12/3/2020

        Beacon Hill Apartments
        Greetings! We value resident feedback as an opportunity to make things better, so your comments and suggestions are most welcome. At your convenience, please contact our office so we can discuss your thoughts in detail and address any pending concerns. Thank you.

        Previous Review

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        Resident 818382

        Verified Resident 2019 - 2020

        9/14/2020

        LIKES: secluded residential area, fairly priced, comes with a dishwasher DISLIKES: Lacks effective communication, internet is always out, noisy, people in the main office don't return phone calls, needs renovations
          Manager

          9/16/2020

          Beacon Hill Apartments
          Please get in contact with the Property Manager by phone or by stopping into our office to discuss your concerns. We would like to look into this into further detail.

          Review 88 out of 339

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          Beacon Hill Apartments

          July 2024

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