Great Oaks Apartments
#10,354 #1 #132

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Great Oaks Apartments

4801 Linden Rd, Rockford, IL 61109
(325 Reviews)
$796 - $1,216/mo

Reviews

(225)

3.3 rating

See Details

325 total reviews

(

Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2022 - 2023

10/4/2023

Don’t move here!

The complex is fine EXCEPT for internet service. They changed companies about five months ago and there hasn’t been a single day! when it hasn’t gone offline - often for hours! If you rely on the Internet for work, DO NOT MOVE HERE! The office tells you to call the company directly probably because they get so many complaints. The internet company actually told me that they can only work on the complex’s issues every other week because they have so many customers! Unbelievable. It’s not possible to stream a movie without several interruptions. It was just out 90% of Saturday and Sunday, all Friday evening. It’s beyond frustrating and nothing changes. When they check my modem, they say it’s because of all the usage on the channel and the engineers are working on it. I won’t be renewing my lease.

    Manager

    10/12/2023

    Great Oaks Apartments
    Thank you for taking the time to leave a review. We are sorry to hear that our internet service hasn't lived up to your expectations. We apologize for the inconvenience caused and for falling short of your expectations in addressing the issue. We appreciate you bringing this to our attention as it helps us to make necessary improvements moving forward. Please don't hesitate to reach out with any further questions or concerns.
    Review Author Icon

    anonymous

    Resident 2022 - 2023

    8/4/2023

    Garbage

    Management does not take anything seriously. They rarely even answer the phone to the office. They are extremely rude and unprofessional when you do reach them. I've been yelled at over the phone for asking genuine questions. Maintenance requests are ignored for days, even weeks. Management is extremely rude and unprofessional. Maintenance comes into your apartment when they think you aren't there, EVEN WHEN YOU HAVE SPECIFICALLY TOLD THEM YOU ONLY WANT THEM THERE IF YOU ARE THERE (contractors included, zero communication between them so us living here are out of the loop with strangers coming in and out of our home). Terrible internet. Always going out and never loads on more than 1 device. 2 washers and 2 dryers shared between 16 units (can have up to 3 people in each unit). Only good thing is the price, which is going up. Find a smaller community/person to rent from. They might actually care about your privacy.

      Manager

      9/6/2023

      Great Oaks Apartments
      Thank you for taking the time to leave a review. We are sorry to hear that you haven't had a positive experience with our office and maintenance staff. We understand that issues like these can be frustrating and we appreciate you bringing them to our attention. Your feedback is valuable and helps us to make improvements moving forward. If you would like to further discuss your concerns please feel welcome to stop by the office or reach out via email at your earliest convenience. Denise_Gilles@edwardrose.com

      Updated Review

      Review Author Icon

      Resident 997385

      Verified Resident 2020 - 2022

      12/11/2022

      Affordable, grounds kept nice. Maintenance a little slow at responding. Maintenance crew are friendly. Apartment can use an upgrade of patio door and windows a lot of air comes through. Office staff nice.

        Manager

        12/12/2022

        Great Oaks Apartments
        We are so grateful for your positive review! We hope to always provide a great experience at Northport Apartments. Don’t hesitate to reach out if there’s a way we can improve serving you. Thanks again!
        Review Author Icon

        Resident 1085914

        Verified Resident 2022

        11/16/2022

        Everything has been good. I just wish there was better internet as I work from home and the internet is always cutting in and out which makes it difficult to work at times. Hopefully we can get better internet.

          Manager

          11/18/2022

          Great Oaks Apartments
          Hello, we appreciate your positive comments about our community. We are glad that you are happy in your home! If we can enhance your experience in any way, please don't hesitate to reach out to the office. Thank you!
          Review Author Icon

          Resident 1077797

          Verified Resident 2022

          10/23/2022

          The only issue I ever had was with the property manager. When I had a problem with my account, the girls in the office were sweet and helped with what they could, but when I asked to speak with the manager directly she flat out refused and ignored me ever since. The bookkeeping lady at corporate was completely rude and useless.

            Manager

            10/26/2022

            Great Oaks Apartments
            Hello, we appreciate your positive comments about our community. We are glad that you are happy in your home! If we can enhance your experience in any way, please don't hesitate to reach out to the office. Thank you!
            Review Author Icon

            Resident 1069404

            Verified Resident 2022

            9/25/2022

            I'm very happy it's nice,and quiet friendly people, comfortable, parking is good never have to search for a parking spot when something is wrong we I never have to wait for them to fix the problem the apartment is nice and clean

              Manager

              9/27/2022

              Great Oaks Apartments
              Thank you for taking the time to share your complimentary review. We strive to provide an enjoyable and comfortable home for our residents and appreciate your encouragement.

              Updated Review

              Review Author Icon

              Resident 879088

              Verified Resident 2020 - 2022

              9/11/2022

              very clean grounds and quiet neighbors. Feels like a safe community. i would recommend this community to anyone who is thinking about renting property here. One improvement would be to request from the Rockford Mass transit authority for a Bus stop to be inside the property grounds. Currently you have to walk almost 3/4 mile to a bus stop.

                Manager

                9/14/2022

                Great Oaks Apartments
                Hello, we appreciate your positive comments about our community. We are glad that you are happy in your home! If we can enhance your experience in any way, please don't hesitate to reach out to the office. Thank you!
                Review Author Icon

                Resident 1061485

                Verified Resident 2020 - 2022

                9/2/2022

                Peaceful however there's weird bugs in the unit some sort of beetles. Love the fact that everyone keeps to themselves..Maintenance comes fast so that's no issue also the neighbors will not tolerate any form of loudness they will complain

                  Manager

                  9/6/2022

                  Great Oaks Apartments
                  Hello, we appreciate your positive comments about our community. We are glad that you are happy in your home! If we can enhance your experience in any way, please don't hesitate to reach out to the office. Thank you!
                  Review Author Icon

                  Resident 1051875

                  Verified Resident 2015 - 2022

                  8/5/2022

                  Management schedules maintenance with very little time/notice multiple times per year. If items are not moved when they arrive they move personal property without consent and leave things a mess afterwards. Rent is low but without respecting personal property and giving advanced notice to prepare for random people entering, it's worth spending more money and finding living arrangements elsewhere

                    Manager

                    8/8/2022

                    Great Oaks Apartments
                    Thank you for your review. We are sorry to learn that you feel this way, and we are here to address your concerns. At your convenience, please contact the office, and our team will be happy to assist you.

                    Updated Review

                    Review Author Icon

                    Resident 814158

                    Verified Resident 2004 - 2022

                    8/3/2022

                    Things have improved greatly in the last few years. There isn't near as much crime as there used to be. I feel safer. And maintenance has been outstanding for me. Rent is getting a little pricey, but I believe it's worth it. And it is less than others, always.

                      Manager

                      8/5/2022

                      Great Oaks Apartments
                      Hello, we appreciate your positive comments about our community. We are glad that you are happy in your home! If we can enhance your experience in any way, please don't hesitate to reach out to the office. Thank you!

                      Updated Review

                      Review Author Icon

                      Resident 848671

                      Verified Resident 2008 - 2022

                      6/29/2022

                      Love it very much been here for 14 years the staff is fantastic never had any problem with them plan on staying here for as long as possible would recommend it to my friends and family to live here the lawn in the lawn is kept up beautiful and the snow removal is also very good.

                        Manager

                        7/5/2022

                        Great Oaks Apartments
                        Thank you for taking the time to share your complimentary review. We strive to provide an enjoyable and comfortable home for our residents and appreciate your encouragement.

                        Updated Review

                        Review Author Icon

                        Resident 814283

                        Verified Resident 1999 - 2022

                        6/5/2022

                        Pretty good. Maintenance team efficient. Dish service is not great, issues with reception. Also rather expensive. Quite community, but has a bad reputation in Rockford. I have never had any problems, there is violence everywhere in Rockford.

                          Manager

                          6/8/2022

                          Great Oaks Apartments
                          Greetings! We value resident feedback as an opportunity to make things better, so your comments and suggestions are most welcome. At your convenience, please contact our office so we can discuss your thoughts in detail and address any pending concerns. Thank you.

                          Updated Review

                          Review Author Icon

                          Resident 884274

                          Verified Resident 2018 - 2022

                          5/18/2022

                          So far is good I always have a great answers by managers and staff!! I enderstend is hard to deal with 500 Apts! But they are doing great job ! One thing that I would suggest is be more concerned abaut the type of dog breeds that are allowed in the complex there is a big increase of pit bulls with no responsible owners!!

                            Manager

                            5/20/2022

                            Great Oaks Apartments
                            Hello, we appreciate your positive comments about our community. We are glad that you are happy in your home! If we can enhance your experience in any way, please don't hesitate to reach out to the office. Thank you!
                            Review Author Icon

                            Resident 1024781

                            Verified Resident 2021 - 2022

                            5/11/2022

                            Garbage apartment high rent, lazy maintenance horrible office women. One idiot manager and one semi idiot manager. Weirdo neighbors that stand outside your door 24/7. Neighbors that flood your apartment. Overall TERRIBLE place to live. You will only be getting a 1 year lease from me.

                              Manager

                              5/13/2022

                              Great Oaks Apartments
                              Thank you for reaching out. When you have a moment, please contact our office, so we may talk in detail and determine opportunities to uplift your experience. We look forward to hearing from you.

                              Updated Review

                              Review Author Icon

                              Resident 913811

                              Verified Resident 2019 - 2022

                              5/8/2022

                              ------ apartments. Can hear my neighbors through my walls constantly, and I can hear my neighbor walking upstairs and creaking the floorboards all day and night. This place doesn't even have its main office open, you have to drive to beacon hills. This "community" is a joke.

                                Manager

                                5/11/2022

                                Great Oaks Apartments
                                Thank you for reaching out. When you have a moment, please contact our office, so we may talk in detail and determine opportunities to uplift your experience. We look forward to hearing from you.
                                Review Author Icon

                                Resident 1018772

                                Verified Resident 2021 - 2022

                                4/22/2022

                                There are mouse in the apartments. Its really disgusting. They do pest control but it was just only placing mouse trap but nothing happened. We already did that before they intervened. The apt smells mice ----.

                                  Manager

                                  4/25/2022

                                  Great Oaks Apartments
                                  Greetings! We value resident feedback as an opportunity to make things better, so your comments and suggestions are most welcome. At your convenience, please contact our office so we can discuss your thoughts in detail and address any pending concerns. Thank you.
                                  Review Author Icon

                                  Resident 1015976

                                  Verified Resident 2016 - 2022

                                  4/13/2022

                                  Everyone who works for Great Oaks are nice & really helpful. I have had great neighbors except for 1 time but other then that it has been great. It's nice to have a swimming pool but at times it can get rowdy there but they try there best to make sure that doesn't happen. Anytime I have a problem maintenance trys to get right on it.

                                    Manager

                                    4/18/2022

                                    Great Oaks Apartments
                                    Hello, we appreciate your positive comments about our community. We are glad that you are happy in your home! If we can enhance your experience in any way, please don't hesitate to reach out to the office. Thank you!
                                    Review Author Icon

                                    Resident 1011670

                                    Verified Resident 2021 - 2022

                                    4/1/2022

                                    It's very peaceful, beautiful scenery. Our maintenance requests are always answered promptly. Very quiet, no disturbances. Though an electric company scammer did come through and scam my naive boyfriend and co tenant.

                                      Manager

                                      4/4/2022

                                      Great Oaks Apartments
                                      Hello, we appreciate your positive comments about our community. We are glad that you are happy in your home! If we can enhance your experience in any way, please don't hesitate to reach out to the office. Thank you!
                                      Review Author Icon

                                      Resident 1011435

                                      Verified Resident 2021 - 2022

                                      3/31/2022

                                      Nice community, lack of parking due to vehicles that sit and are never used, affordable, good location, apartment size is efficient for 2 people, dogs are allowed but it's sad how people are so disrespectful and dont clean up after their animals

                                        Manager

                                        4/4/2022

                                        Great Oaks Apartments
                                        Greetings! We value resident feedback as an opportunity to make things better, so your comments and suggestions are most welcome. At your convenience, please contact our office so we can discuss your thoughts in detail and address any pending concerns. Thank you.

                                        Updated Review

                                        Review Author Icon

                                        Resident 848400

                                        Verified Resident 2020 - 2022

                                        3/9/2022

                                        Office personnel help with any need that arises. The property is clean and well maintained. Neighbors are friendly and quiet. Also the property is located perfectly to access highway, shopping centers, and entertainment.

                                          Manager

                                          3/11/2022

                                          Great Oaks Apartments
                                          Hello, we appreciate your positive comments about our community. We are glad that you are happy in your home! If we can enhance your experience in any way, please don't hesitate to reach out to the office. Thank you!
                                          Review Author Icon

                                          Resident 1001298

                                          Verified Resident 2021 - 2022

                                          2/23/2022

                                          The staff does not care about the residents. They only care about money and I'm contemplating breaking my lease because of how poorly ran this place is. I have had pests since I moved in IN AUGUST 2021, and they just now got an exterminator after I have called them for months. I had to threaten breaking my lease and getting a lawyer for that exterminator to even get called. THEN they're gonna try to stick me with the bill and say the pests are my fault like I didn't write on my MOVE IN checklist about the pests. I'm talking roaches (which is absolutely DISGUSTING I have never in my 24 years on this planet had roaches) and mice. They don't take it seriously and I now do have to get legal help unfortunately.

                                            Manager

                                            2/25/2022

                                            Great Oaks Apartments
                                            Thank you for reaching out. When you have a moment, please contact our office, so we may talk in detail and determine opportunities to uplift your experience. We look forward to hearing from you.
                                            Review Author Icon

                                            Resident 1000330

                                            Verified Resident 2021 - 2022

                                            2/20/2022

                                            It's a great area to live, but rent wise it to expensive. Need some kind of discount for current resident such as longer you stay the lesser the rent or discount or perk on free internet for one month

                                              Manager

                                              2/22/2022

                                              Great Oaks Apartments
                                              Hello, we appreciate your positive comments about our community. We are glad that you are happy in your home! If we can enhance your experience in any way, please don't hesitate to reach out to the office. Thank you!
                                              Review Author Icon

                                              Resident 995543

                                              Verified Resident 2021 - 2022

                                              2/15/2022

                                              Apartment is truly not worth the price of rent. There is no dishwasher and the shower head and faucets are not good quality and were not installed well. In the parking lot, the lines are non existent and other tenants take up multiple spots.

                                                Manager

                                                2/18/2022

                                                Great Oaks Apartments
                                                Greetings! We value resident feedback as an opportunity to make things better, so your comments and suggestions are most welcome. At your convenience, please contact our office so we can discuss your thoughts in detail and address any pending concerns. Thank you.
                                                Review Author Icon

                                                Resident 993401

                                                Verified Resident 2022

                                                1/28/2022

                                                Great oaks is a peaceful community but when things to happen no one seems to care. I've had a neighbor threaten to shoot my dog, took it to the office and they told me to contact the property owners. I reached out and never heard anything back. I was scared to live in my apt for a few months. They don't care. Next, my wallet was lost. Matinence returned my ID when they found it, the office said they would look into to see if that was all that was found. My boyfriend asked to go over the security cameras. They never reached back out and didn't answer my calls.

                                                  Manager

                                                  1/31/2022

                                                  Great Oaks Apartments
                                                  Greetings! We value resident feedback as an opportunity to make things better, so your comments and suggestions are most welcome. At your convenience, please contact our office so we can discuss your thoughts in detail and address any pending concerns. Thank you.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 815132

                                                  Verified Resident 2015 - 2022

                                                  1/26/2022

                                                  I have no complaints. They do a good job with snow removal and lawns are mowed regularly. Any maintenance issues I have had were addressed immediately. One negative is people with dogs not picking up their messes and just turning them out to use the bathroom. I almost fell last summer ( while carrying a baby) when I stepped in dog feces and slid.

                                                    Manager

                                                    1/28/2022

                                                    Great Oaks Apartments
                                                    Hello, we appreciate your positive comments about our community. We are glad that you are happy in your home! If we can enhance your experience in any way, please don't hesitate to reach out to the office. Thank you!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Primrose at Great Oaks

                                                    1 Bed, 1 Bath | 550 sq. ft.

                                                    $796 - $1,154

                                                    12 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Marigold at Great Oaks

                                                    2 Beds, 1 Bath | 680 sq. ft.

                                                    $915 - $1,216

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C
                                                    C

                                                    Renter Ratings

                                                    C+

                                                    Review Ratings

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    3.5

                                                    Safety

                                                    2.0

                                                    Office Staff

                                                    3.0

                                                    Maintenance

                                                    3.0

                                                    Neighborhood

                                                    2.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    F

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    20.5 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $250. Rent: $25. Restrictions: See Community Website Amenity Page for Pet Policy Details. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $250. Rent: $25. Restrictions: See Community Website Amenity Page for Pet Policy Details. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Balcony or Patio
                                                    • Central Air in All Two Bedroom Homes
                                                    • Dish Network Available
                                                    • Heat Included with Rent in Select Homes
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • School District #205
                                                    • Se Habla Espanol
                                                    • Short Term Lease Available
                                                    • Smart Lock and Thermostats
                                                    • Spacious Park-like Setting Community
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                                                    Leasing

                                                    Take a Virtual Tour! Looking for a home while at home? We offer a variety of online services to help make your selection process easier. From 3D floor plans, online photo galleries, virtual and video tours (where applicable), live availability & rate options, online applications and lease signings, we offer many options to enable you to simplify your search from home. Great Oaks Apartments is a charming community where serene urban vibes and big city convenience meet. Nestled on Linden Road, our Rockford apartments for rent bring luxury and comfort at your feet. Here you will discover modern one and two-bedroom homes together with a variety of amenities, all at more than competitive prices. Inside you will find all the desired features you crave, including kitchens outfitted with all the needed appliances, air conditioning, ample closet space, a private patio or balcony, and many more. All two-bedroom floor plans feature central air conditioning, while some units have the heat included in the rent. Other perks include our affiliation to the #205 School District, proximity to main thoroughfares such as I-90, I-39, and Bypass 20, which in turn make commutes go by in no time. Plus, since we are only minutes away from the CherryVale Mall and 15 minutes from downtown Rockford, you will never run out of new places to explore. Among our favorites, we count Magic Waters, the Anderson Japanese Gardens, Rock Cut State Park, and the Burpee Museum of Natural History. Functional features like having laundry facilities in each building, fast and efficient emergency maintenance services available 24-hours, Dish Network, and high-speed internet are all a given at Great Oaks. We didn t forget about relaxation either and added beautiful picnic areas with grills, a swimming pool with sundeck, and a volleyball court for you to enjoy. Discover how great it is to live in a community that makes it its mission to ensure you are always comfortable and contact us for a tour. We would lo
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Edward Rose & Sons (Bloomfield)

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                                                    Communities
                                                    36

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?
                                                    Manager

                                                    01/03/2020

                                                    Great Oaks Apartments
                                                    A: Utility bills are hard to pinpoint an exact average price for as everyone's usage is different. Call our community to discuss in further detail.

                                                    Frequently Asked

                                                    Based on 325 number of votes by renters, Great Oaks Apartments is currently rated 3.3 out of 5 stars.
                                                    Great Oaks Apartments is rated 3.5/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Great Oaks Apartments is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    Great Oaks Apartments is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Great Oaks Apartments is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Great Oaks Apartments is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Great Oaks Apartments is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 20.5 days to their community reviews in the past year.
                                                    Edward Rose & Sons (Bloomfield)
                                                    Dogs Allowed
                                                    Fee: $250
                                                    Rent: $25
                                                    Restrictions: See Community Website Amenity Page for Pet Policy Details
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $250
                                                    Rent: $25
                                                    Restrictions: See Community Website Amenity Page for Pet Policy Details
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Great Oaks Apartments

                                                    July 2024

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                                                    Great Oaks Apartments is a 550 - 680 sq. ft. apartment in Rockford in zip code 61109. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $796 - $1,216. Nearby cities include Loves Park, Cherry Valley, Machesney Park, Winnebago, and Belvidere.

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