| Number of reviews in the past 365 days | N/A |
| Percentage of reviews responded to | N/A |
| Average time to respond to reviews | N/A |
Heather Glenn
2823 Silent Wood Trl, Rockford, IL 61109
2823 Silent Wood Trl, Rockford, IL 61109
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Heather Glenn
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (3 Reviews)
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Resident • 2007 - 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/10/2008
Ok they are supposedly managed by Realty and Mortgage but in all reality the residents run the place. The go through so many different staff that you don't have time to remember anyones name. They don't know what they are doing and it is a joke.… See More
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Resident • 2007
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/04/2007
I set up an appointment to view the aparment that was up for rent. And the landlord didn't even bother to show up! While waiting and knocking on the office door, there were people yelling in the yard and throwing garbage in the bushes. I din't… See More
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Resident • 2004 - 2005
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/29/2006
When I first moved into Heather Glenn apartments it was nice but after I stayed their for a while I noticed that the landlord Jill Crow was very unprofessional. She will tell your business to anyone there is no privacy. I paid my rent late in… See More
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Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry On-Site
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Pets
- Cats Allowed
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
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Frequently Asked
What is the pet policy at Heather Glenn?
Cats Allowed
Cats Allowed
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Heather Glenn is an apartment in Rockford in zip code 61109. Nearby cities include Loves Park, Cherry Valley, Machesney Park, Winnebago, and Belvidere. 61108, 61104, 61107, 61016, and 61103 are nearby zip codes.
