I moved here almost 3 yrs ago. Coming from a warmer climate I wasn't ready for the winters but I must say the staff here was always on top of it. We always have our roads plowed and the Maintenance staff is there for whatever I've needed. Although they make us pay for our light bulb replacement, but that's fine. We have always gotten the best customer service from the staff. They are quite funny and always make me and my family feel at home. They are always genuinely interested with my concerns and I truly feel like they have gone above and beyond with any issue I've had in the past. I will definitely be renewing with them. I highly recommend this property and trust me I have lived in some of the nicest ones here and back in California. This one stands at the top 3.