Rosewood Apartments

Hi, Thank you for taking the time to submit such a great review about your experience at Rosewood Apartments so far. I am very glad to hear you love your apartment and that you are enjoying your new home. We look forward to having you and your family as residents here for many years to come. Thank you again. Patti Wisowaty

Hi Bethany, This is Patti Wisowaty, Community Manager here at Rosewood. I wanted to thank you for taking time to review our wonderful community here. I am so glad to hear that any issues that arise are resolved quickly by our staff. We hope you and your daughters remain Rosewood residents for many more years to come. Thank you again. Patti Wisowaty

Hi Cecelia, This is Patti Wisowaty, Community Manager here at Rosewood. I wanted to thank you for taking time to review our wonderful community. I am very happy to hear that you have had a great experience here during the last 2 years. My staff does a great job keeping the property looking great and takes extra care to make sure snow and ice are removed from the sidewalks in the winter. Maintenance is always on top of their game with work orders as well. The office staff strives to give customers the best experience possible. I hope to have you as a Rosewood resident for many years to come. Thank you again. Patti Wisowaty

Hi Jasmine, I am so glad that you have had such a positive experience at Rosewood Apartments. We pride ourselves on our great customer service as well as maintaining our residents' apartments. I am glad that your children enjoy playing at our park as well as in the neighborhood itself. Thank you again for taking time for review Rosewood. Patti Wisowaty Community Manager

Hi Val, Thank you so much for submitting such a stellar review of our community here at Rosewood. I am so glad that we were able to assist you during the application process to ensure that moving here was a smooth transition for you. We are very glad that you can now call Rosewood your home and we hope you do for many years to come. Patti Wisowaty

Hi Ashley, Thank you for taking time to review our wonderful community here at Rosewood. The staff here always tries their best to communicate with all the residents and make Rosewood a great place to call home. We hope you will call Rosewood home for many years to come. Thank you. Patti Wisowaty Property Manager

Hi, This is Patti Wisowaty, the Community Manager here at Rosewood. I am so glad to hear that you have had an awesome experience here at Rosewood. Both the office and maintenance teams work very hard to provide the best customer service and maintenance service possible for our residents. We look forward to having you as a resident here for a long time to come. Thank you very much for taking time to review our wonderful community. Patti Wisowaty Property Manager Rosewood Apartments

Hi, This is Patti Wisowaty, the Property Manager here at Rosewood. I wanted to thank you for taking time to review Rosewood. I am very glad to hear that our beautiful community and it's amenities make it an enjoyable place for you to call home. We look forward to having you as a resident here for quite a while. Patti

Hi, This is Patti Wisowaty, the Community Manager here at Rosewood Apartments. I wanted to thank you for taking the time to review our beautiful community. Our community is a great space for children with our open areas and new park in the back of the community. Rosewood is definitely in a great location close to shops, restaurants and fun things to do. I am extremely happy to see that our rated our office and maintenance staff 5's. We always strive to give our residents the best possible customer service at all times. Thank you again and we look forward to having you as a resident here at Rosewood for many years to come. Patti Wisowaty

Hi, This is Patti Wisowaty, the Community Manager here at Rosewood. I wanted to thank you for taking time to submit such a positive review of our wonderful community. My staff and I always strive to give the best customer service possible to both residents and prospective residents. I know my maintenance staff does a fantastic job of keeping our apartments and common areas looking great. I very much appreciate you recommending us to your friends and family and we look forward to having them here. Thank you again. Patti Wisowaty

Hi, This is Patti Wisowaty, the Community Manager here at Rosewood Apartments. I am thrilled to hear that you have had such a positive experience here at Rosewood. My maintenance staff does an outstanding job keeping our buildings and community clean here. I am happy to hear that our office staff has been helpful and given you great customer service. Thank you very much for taking the time to review our wonderful community here at Rosewood.

Hi Belinda, This is Patti Wisowaty, the Community Manager here at Rosewood. I am so glad that you and your daughter have found living here a pleasant experience and are happy with the community. I am glad that you mentioned the park because it just so happens that we will install a new piece of playground equipment later this month. We look forward to having you as a resident here for many years to come and I thank you for taking the time to review our wonderful community.

Hi, This is Patti Wisowaty, the Community Manager here at Rosewood. I am sorry to hear that you have had a negative experience at our wonderful community. I would love the opportunity to discuss your concerns in person or over the phone so please contact me at your earliest convenience. I would like to respond to your comments about our renewal procedure. We send out 120 day, 90 day, and 60 day renewal notices to remind residents that their lease is coming due for renewal because it is required that leases are signed no more than 30 days prior to the current lease end date. As for our towing policies, they are in place for our residents' benefit. We revised the parking policy and did a re-stickering 2 years ago in in response to complaints from residents about limited parking. After doing this, the parking situation improved significantly and we now receive very few concerns regarding parking. I also wanted to let you know that we do not have a contract with the towing company and we receive no monetary gain from the towing of the vehicles. As for the bees and wasps, we do work with an extermination vendor who has and will continue to treat the dumpster areas and building exteriors in order to deter bees and wasps in those areas. Again, I would like the opportunity to discuss these concerns with you in person. Thank you, Patti Wisowaty

Hi, This is Patti Wisowaty, the Community Manager here at Rosewood. I appreciate your taking time to put in a review of our wonderful community. My staff strives to respond and solve all issues in a timely manner and I can assure you that you will get the same great service in the future. We hope that you will be a resident here at Rosewood for many years to come.

Hi, This is Patti Wisowaty, the Community Manager at Rosewood Apartments. Thank you for taking time to submit your review of our wonderful community. I am glad that our staff has been able to assist you with your questions and agree that Rosewood is in a great location here in Round Lake. We pride ourselves on being an affordable community and we are very happy to have you as a resident here. We look forward to having you call Rosewood your home for a long time to time.

Hi, This is Patti Wisowaty, the Community Manager here at Rosewood. I am glad to hear that our staff was always courteous and professional in our interactions with you. We always strive to give all of our residents and prospective residents the very best customer service possible. It was a pleasure having you as a resident and we wish you the best of luck in the future. Thank you.

Hi, This is Patti Wisowaty, the Community Manager here at Rosewood Apartments. I am very glad to hear that our wonderful maintenance staff has been addressing any maintenance concerns quickly. We strive to make sure that any and all issues are addressed and resolved in a quick and fair manner. We are so glad that you have enjoyed living here for such a long time and hope to have you here for many years to come. Thank you for taking time to review our community here at Rosewood.

Hi, This is Patti Wisowaty, the Community Manager here at Rosewood Apartments. I am very happy to hear that the office staff takes such good care of you and answers all your questions quickly. Our maintenance staff certainly does do a great job keeping the grounds and community neat and clean. I am glad to know that you have not had any parking issues for you or your guests. Thank you for taking time to review Rosewood and I hope you continue to be a resident here for a long time to come.

Hi, Thank you for taking time to send us a review. However, after reading your review in its entirety, I believe you have the wrong complex. Rosewood Apartments in Round Lake is not a townhouse community and does not have a pool. I would love the opportunity to discuss this with you and I can be reached at (847) 546-6800 or you can e-mail me at [email protected] Thank you. Patti Wisowaty Property Manager Rosewood Apartments