B

Ascend St. Charles Apartments

100 Lakeside Drive, Saint Charles, IL 60174
100 Lakeside Drive, Saint Charles, IL 60174
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100 Lakeside Drive

Saint Charles, IL 60174

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Ratings & Reviews (150 Reviews)

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 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2021
Would not renew lease if I were staying in Illinois. Dog poop everywhere. Dog waste receptacles never emptied - its disgusting Only kind / professional staff member is Mike Sold as luxury. Not luxury. Just nice / average. See More
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Ascend St. Charles Apartments Manager

02/12/2021

Verified Resident 870692, we really appreciate your feedback! We would like the opportunity to turn this situation around. Please contact the office at 630-587-5470 with further details on where you are seeing this issue. We are always more than happy to assist you if anything else comes up. Thank you again for providing your impression. We hope to talk to you soon. Have a great day!-

 Verified Residentvrp 2018 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/24/2021
The office and maintenance staff are fantastic. They make me feel like Im only resident. Susanne and Michael acknowledge me by my name and maintenance is quick and courteous when repairing anything. Thank you for that. See More
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Ascend St. Charles Apartments Manager

01/25/2021

Verified Resident 792587, it's feedback like yours that really keeps us motivated! Our team strives to deliver an excellent experience, and we are glad you found this to be the case. If you have further needs or questions, please reach out. Have a wonderful day!

  2 Previous Reviews· Last 12/20/2020
 Verified Residentvrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/19/2021
My experience use to be great. However things have gone downhill since the new management. Litter everywhere. I can not stress this enough how ------ this place has gotten. People fly in the parking lot, they need to slow down. The inside of the apartment buildings… See More
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Ascend St. Charles Apartments Manager

01/20/2021

Verified Resident 865007, thank you for taking the time to leave us feedback about your experience with us. I am very excited to return to the team at Ascend St Charles today and I would greatly appreciate the opportunity to discuss your recent experience. Please feel free to reach out to our office at 630-587-5470 to discuss the details. Please note that the property is currently undergoing upgrades to many of our common hallways and entrances and improvements are in motion. We hope to talk with you soon!

 Verified Residentvrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/14/2021
A desirable living experience is accommodated at Ascend St. Charles as it offers an affordable, comfortable lifestyle with many amenities. Ascend St. Charles appeals to those who are looking for the convenience of shopping, dining and medical care in proximity to its location. See More
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Ascend St. Charles Apartments Manager

01/21/2021

Hello Verified Resident 582013, thank you so much for taking the time to share your recommendation for Ascend St Charles! Feel free to reach out to us if you need anything. Have a wonderful day!

 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/14/2021
I know that Ascend recently purchased through Greystar & I gave my honest opinion that I understand its a 20 yr old Property and sometimes you need to put money in to update the Apartments as they are going for the same price as the Competitors… See More
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Ascend St. Charles Apartments Manager

01/21/2021

Verified Resident 862907, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We appreciate you taking the time to leave us this feedback. We truly value your opinion and suggestions. Have a great day!

 Verified Residentvrp 2010 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/05/2021
Good it is what it is I am not a drama queen so i dont complain a lot.i feel Safe there so that is my top priority And it is Saint Charles I absolutely love this town!!!!!!!best apartment complex in the area they have nice space… See More
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Ascend St. Charles Apartments Manager

02/05/2021

Hi Verified Resident 860002, thank you so much for your positive comments about Ascend St. Charles! Your recommendation means so much to us! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

 Verified Residentvrp 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/03/2021
I dont like living here. I literally avoid being home as much as possible because its been a trash experience. Yall need to look up the definition of Luxury Because ascend is not luxury at all. The neighbor below me harassed me since I moved in… See More
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Ascend St. Charles Apartments Manager

02/05/2021

Verified Resident 781305, we regret to hear that you had a negative experience with your neighbor. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (630) 587-5470, so we can work towards a resolution. We look forward to hearing from you.

  Previous Review
· 09/10/2020
 Verified Residentvrp 2017 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/27/2020
The grounds are kept neat and clean. I always have a place to park. The maintenance staff is ready and willing to help with any problem I might have. My wife and I have a two bedroom apartment with a dining room and theres plenty of… See More
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Ascend St. Charles Apartments Manager

02/05/2021

Verified Resident 574321, your wonderful feedback and rating mean a lot to us. We are so happy to see you are enjoying your home at Ascend St Charles. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

  Previous Review
· 09/10/2020
 Verified Resident 792152vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/17/2020
I have no other comments to make. We are happy here...The friendliness, concern about my husbands health, and helpful behavior of the residents has made this a healthy healing place for us. 201 characters is most difficult if there are no problems. Feeling imprisoned! Let me… See More
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 Verified Resident 736646vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/29/2020
The staff is very nice, maintenance excellent I hope my new location is nice and maintenance comes as quickly as here. Maintenance group keeps the grounds clean and looking great. Office staff are great and helpful See More
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 Verified Resident 846114vrp 2011 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/22/2020
I have been living at Ascend Apartment since 2011 when I got divorced. I left for a year and a half but came back. The community is well kept. The staff are friendly. The maintenance team get the job done quickly so I never have to… See More
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 Verified Resident 844078vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/16/2020
My experience as a resident here at Ascend has been nothing short of fantastic. The community office staff are extremely helpful and friendly, often going above and beyond to help their residents. The maintenance team are efficient, prompt and extremely competent. We have enjoyed the clean,… See More
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 Verified Resident 842806vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/12/2020
Hate it and would have never rented here knowing all the problems they have. Place is a mess and needs major work. Also have had problems with the staff in the office and don't care for the team. The maintenance crew is awesome but feel bad… See More
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 Verified Resident 837144vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/28/2020
After 33 years of owning a home, it was time to spend more time with my family, travel, and not worry about home maintenance any longer, and find the same comforts of home with peaceful surroundings. I found what I needed here at Ascend, the comforts… See More
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 Verified Resident 684213vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/27/2020
Extremely Strange....promised the world to move in (Hard Sell) while going through a bad Divorce. Now...at least three different staff in addition to three new management teams have been here in just over a year and cannot speak to the promises made by previous Management. I… See More
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 Verified Resident 742323vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/26/2020
We had to repeatedly ask for removal of fees from SEVERAL different staff members that had to do with our renters insurance coverage that we have always had. From email issues of their not receiving our insurance info to repeatedly having to ask to remove the… See More
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 Verified Resident 610491vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/23/2020
Its a nice peaceful and quiet community. Neighbors are very friendly. There are plenty of parking spaces for residents. Office staff is very friendly and helpful. Clubhouse and pool are great for the community. See More
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 Verified Resident 816679vrp 2011 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/12/2020
I have lived here for the last 12 years; I can't imagine living anywhere else. My husband and I have 2 small dogs that get wonderful walks around the pond at least twice a day every day of the year. I work in the city and… See More
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 Verified Resident 809283vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/30/2020
This seems to be a great community. We love the pet-friendly aspect of the complex and the staff is very nice. Mail and bills are easy with online payments and amazon hub access. We are very satisfied with the value of our apartment and look forward… See More
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 Verified Resident 807507vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/25/2020
So far it's been only a month since we moved in, we are very pleasant with the appartment. The community seems friendly and very quiet complex. The location was a priority for us since is close to work and we have all the stores near by.… See More
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 Verified Resident 800627vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/06/2020
The rental process at Ascend St. Charles is welcoming and encouraging, especially for someone who hasn't rented in some time. The tour map made it easy to find the "model" apartment with my family. I found all my criteria satisfied. On return from the tour, I… See More
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 Verified Resident 799305vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/03/2020
I love living at Ascend St Charles. The staff and other residents are very friendly, the apartment layouts are open and spacious, and the grounds and community spaces are clean and well kept! The complex is also very dog friendly for my pupper! See More
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 Verified Resident 798044vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/30/2020
The current office staff is always changing and I never know if they are new or not. They are always rude and unhelpful. Maintinence and handling things are at their convenice, not yours. My neighbors have proven to be unsafe, yet the office hasnt done one… See More
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 Verified Resident 789056vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/09/2020
Smell from the meat factory is bad on the east side.. But other then that the place is great. Neighbors are all nice and parking is never an issue. First time renting an apartment and its been a good experience so far See More
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 Verified Resident 436009vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/18/2020
It's a great community, close to shopping and Restaurants, a 1/3 mile walking track, beautiful pool and the Apt. are spacious and well kept, love the patio. Very quiet and great exercise facilities. Friendly and helpful staff. See More
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Ascend St. Charles Apartments Manager

07/03/2018

Verified Resident, thank you so much for your high rating! We are always more than happy to assist you if anything comes up. Take care!

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • In-Unit Washer/Dryer
  • Laundry On-Site

Parking

  • Private Garage
  • Uncovered Parking

General

  • Community Center
  • Fitness Center
  • Pool

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,653

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,282

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,838

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,957

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B+
Greystar
VIEW 2473 COMMUNITIES

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Frequently Asked

What are noise levels like at Ascend St. Charles Apartments?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Ascend St. Charles Apartments?
The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is Ascend St. Charles Apartments?
The community is rated 4.2/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 23.53% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 158.18 days to their community reviews in the past year.

Who manages Ascend St. Charles Apartments?
Greystar

What is the pet policy at Ascend St. Charles Apartments?
No pet policy available

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths


Ascend St. Charles Apartments Gallery

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Ascend St. Charles Apartments is an apartment in Saint Charles in zip code 60174. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,282 - $1,957. Nearby cities include Geneva, Batavia, South Elgin, North Aurora, and Hoffman Estates. 60134, 60510, 60177, 60542, and 60119 are nearby zip codes.

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Ascend St. Charles Apartments

Provided by Property Management

Management Photos (23)

  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL
  • (Manager photo uploaded on 02/19/2019) Image of Ascend St. Charles Apartments in Saint Charles, IL

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