Ratings & Prices for Optima Old Orchard Woods, Skokie, IL

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.6
Safety	4.6
Office Staff	4.4
Maintenance	4.5
Neighborhood	4.6
SatisFacts™ Tour Survey	4.2/5
SatisFacts™ Move-In Survey	4.1/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	4/5

Review Count

Number of reviews in the past 365 days	25

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	26.68 days

Ratings & Reviews (106 Reviews)

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Verified Resident 344096 • vrp • 2015

02/02/2021

I have lived in all 3 towers over the last 12 years. The pool and hot tubs ,indoor heated garage, and nature across the drive, are huge reasons I stay . The secured package room is very appreciated.The Easy access to the Edens expressway and Old … See More

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Optima Old Orchard Woods Manager

02/11/2021

We really appreciate your feedback and thank you for making Optima Old Orchard Woods your home! Have a wonderful weekend!

· 01/09/2020

Verified Resident • vrp • 2019 - 2021

Updated Review

02/23/2021

Very responsive and polite staff. Maintainance staff is great and they keep the building and elevators clean, especially during Covid. Package room is new and very nice and convenient. Location can't be beat!

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Optima Old Orchard Woods Manager

03/01/2021

We really appreciate your feedback and thank you for making Optima Old Orchard Woods your home! We will pass your kind words along to our staff. Have a great day!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2016 - 2021

Updated Review

02/16/2021

Very comfortable and well-kept apartment complex. The management is very responsive and pleasant to deal with. The location is very convenient to shopping, restaurants, and the highway. I would highly recommend this complex to others. See More

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Optima Old Orchard Woods Manager

03/01/2021

Thank you so much for taking the time to leave us this stellar review and for making Optima Old Orchard Woods your home. We appreciate it very much. Have a wonderful day!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

02/11/2021

Not very good, office staff very unprofessional and worthless to me. Office manager will not answers questions and makes it feel like she is too important to deal with tenant questions. The majority of condo owners and tenants jerks & idiots, examples driving in the garage… See More

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Optima Old Orchard Woods Manager

02/16/2021

Dear Resident, we appreciate your feedback and apologize that your experience with our community is not what you expected. Please contact us when you have a moment as we would like to talk to you further about your concerns. We can be reached at [email protected] Sincerely, Tiffany Tomasich, Community Manager

Verified Resident • vrp • 2019 - 2021

02/04/2021

This is a mixed rent/own large community building. There are two different management companies to handle renters vs. owners, and these are difficult to navigate at times. I'm a renter, and there is no information available to me about the board of directors or meetings, and… See More

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Optima Old Orchard Woods Manager

02/05/2021

Dear Resident, thank you for taking the time to provide your feedback. Your satisfaction is extremely important to us and we do apologize that we had to close or limit the use of the amenities during the pandemic. Please contact us at your convenience to discuss. We can be reached at [email protected] Sincerely, Tiffany Tomasich, Community Manager

Verified Resident • vrp • 2015 - 2021

Updated Review

02/02/2021

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Optima Old Orchard Woods Manager

02/11/2021

We really appreciate your feedback and thank you for making Optima Old Orchard Woods your home! Have a wonderful weekend!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2016 - 2021

Updated Review

01/19/2021

Pleasant neighbors and staff members. Only real complaint is they are not getting my kitchen floor and wall taken care of. Drivers also need to be careful when they are in the parking structure. That's it

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Optima Old Orchard Woods Manager

02/11/2021

We really appreciate your feedback and thank you for making Optima Old Orchard Woods your home!

2 Previous Reviews· Last 01/12/2021

Verified Resident • vrp • 2021

01/19/2021

For me it is great With a wife that has a stroke this will be the best for both of us with the care giver coming every day It is a clean building from what i saw of the others and it gives me easy enter… See More

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Optima Old Orchard Woods Manager

01/20/2021

We really appreciate your feedback and thank you for making Optima Old Orchard Woods your home! We hope that you and your wife will be very happy here. Have a great day!

Verified Resident • vrp • 2018 - 2020

Updated Review

12/29/2020

The pool is broken and closed - when there could be a Covid safe use of it it remains in derelict condition. Don't ask them to do anything about it they just raise the rent. And for all the rent I pay they will not come… See More

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Optima Old Orchard Woods Manager

12/31/2020

We apologize that your experience with our community is not what you expected. Please contact us at your convenience to discuss your concerns. We can be reached at [email protected] Sincerely, Tiffany Tomasich, Community Manager

Previous Review

· 12/22/2020

Verified Resident 683436 • vrp • 2018 - 2020

Updated Review

12/29/2020

Our time here at Optima Old Orchard has been very stress-free and enjoyable. The management is extremely attentive and responsive to service requests. The maintenance staff is prompt and well trained. Thank you. See More

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Optima Old Orchard Woods Manager

12/31/2020

Happy New Year! Thank you so much for taking the time to leave us this stellar review. We appreciate it very much. Have a wonderful day!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2018 - 2020

Updated Review

12/24/2020

This is a wonderful place to live. The location is near the expressway and a large outdoor shopping mall. The property is well maintained and the building is very pet friendly. I would encourage any people interested in apartment living to consider this community.

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Optima Old Orchard Woods Manager

12/29/2020

Happy Holidays! We really appreciate your feedback and thank you for making Optima Old Orchard Woods your home! Please let us know if there is ever anything we can do for you!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2019 - 2020

Updated Review

12/17/2020

Overall, very good. The unit is great, location is perfect. Grounds are kept clean. Management is very responsible. Good parks, restaurants, etc. surrounding the complex. Nice people who live here. I would recommend to others. See More

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Optima Old Orchard Woods Manager

12/22/2020

Happy Holidays! We really appreciate your feedback and thank you for making Optima Old Orchard Woods your home! Let us know if there is anything we can do for you!

2 Previous Reviews· Last 10/06/2020

Verified Resident 774811 • vrp • 2018 - 2020

12/01/2020

Great community everyone is friendly, excellent amenities and a wonderful staff. It also has a good location by a Lifetime Fitness, horse stables, a forest preserve and it's close to a golf course and a shopping mall. See More

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Optima Old Orchard Woods Manager

12/03/2020

We really appreciate you taking the time to share your experiences living at Optima Old Orchard Woods. Please let us know if there's anything we can do for you!

Verified Resident 846865 • vrp • 2020

11/24/2020

It was all good. No problem at all. Staff are right to the point and the building maintenance is very well. In general from this point I am just writing to get to the minimum 200 words required for this comment! Which is not a good… See More

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Optima Old Orchard Woods Manager

11/25/2020

LOL, sorry about the word count requirements! Thank you for going the extra 180 word mile for us to leave us this review. We appreciate it! Have a Happy Thanksgiving!

Verified Resident 579272 • vrp • 2018 - 2020

11/09/2020

Good ...........................................................

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Optima Old Orchard Woods Manager

11/11/2020

Thank you for the 5-star rating and for sharing your thoughts about your experience living here at Optima Old Orchard Woods. We appreciate it very much!

Verified Resident 837649 • vrp • 2018 - 2020

10/29/2020

Here is very safe, and comfortable. When I/ we have any issue/ problem, staff will come very early. If I can say inconvenience, we have to ride a car when we buy food. It doesn't have grocery store by close. See More

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Optima Old Orchard Woods Manager

11/02/2020

We appreciate your feedback, and thank you for making Optima Old Orchard Woods your home! Please let us know if there is anything we can do for you in the future.

Verified Resident 818853 • vrp • 2020

09/15/2020

Good complex. Helpful management team. Responsive maintenance. Clean grounds. Great parking and guest parking. Blinds on every window is good and if controlled with a remote all the better. Laminate "wood" floors need to be repaired or replaced in some areas. Apartment paint should be upgraded… See More

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Optima Old Orchard Woods Manager

09/16/2020

Thank you for taking the time to leave a review about your experience living here at Optima Old Orchard Woods! Your feedback is valuable and greatly appreciated. Have a terrific day!

Resident • 2011 - 2020

08/12/2020

Our property manager is very professional, knowledgeable and very easy to work with. There recently was a major project to our garage that required skilled and patient coordination, and our property manager directed it extremely well.

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Optima Old Orchard Woods Manager

08/13/2020

Thank you so much for taking the time to leave us this wonderful review. We are glad that you are happy here at Optima Old Orchard Woods. Have a wonderful day!

Verified Resident 784078 • vrp • 2019 - 2020

06/25/2020

Living here has been a positive experience. I love the location and amnesties this building provides. Living here during the pandemic I felt like every precaution to keep all the residents as safe as possible was taken. See More

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Optima Old Orchard Woods Manager

06/26/2020

Thank you for taking the time to leave a review about your experience living here at Optima Old Orchard Woods. We are glad that the measures that we have put in place have made you feel safe during this unprecedented time. We will get through this as long as we continue to stay vigilant!

Verified Resident 783888 • vrp • 2019 - 2020

06/25/2020

This is a quiet, nice building.. The location of this property is perfect, just across from a forest preserve. The setting is lovely. The apartment is spacious and very well designed. Large entry hall is very desirable. See More

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Optima Old Orchard Woods Manager

06/26/2020

We are glad that you are happy with your home and community here at Optima Old Orchard Woods. Please let us know if there is ever anything we can do for you!

Verified Resident 766980 • vrp • 2018 - 2020

05/07/2020

A perfect balance of privacy and community. Front staff is friendly and always accessable .They address any issues promptly. Also well informed via email about building maintenance. Cleanliness is Big for me and the entrance lobbies hallways are very clean. Location right off expressway, and easy… See More

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Optima Old Orchard Woods Manager

05/11/2020

Thanks so much for this wonderful review! We really appreciate you taking the time to share your experiences living at Optima Old Orchard Woods. Have a great day!

Verified Resident 766388 • vrp • 2019 - 2020

05/06/2020

Beautifully maintained buildings & grounds. The package center is somewhat of an inconvenience. The management issues fines for violations very inconsistently. The parking garage has been under construction for many months & vehicles are constantly being relocated.

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Optima Old Orchard Woods Manager

05/07/2020

Thank you for taking the time to provide your feedback. Please contact us at your convenience to talk to you further about your concerns regarding the package center and parking garage. We can be reached at [email protected] Sincerely, Tiffany Tomasich, Community Manager

Verified Resident • vrp • 2012 - 2020

04/25/2020

Beautiful building. Modern, great views and close to highway so easy access to city etc. Clean, relatively quiet, and very friendly. Being a single female, I feel safe coming and going Very secure building set up See More

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Optima Old Orchard Woods Manager

02/03/2021

Hello, Thank you for your feedback about our community. We are happy to know you continue to enjoy what Optima Old Orchard Woods has to offer. Thank you, Tiffany Tomasich Thank you for reviewing Optima Old Orchard Woods! We're pleased to know that you find our building beautiful and in a great location. We're always open to feedback as they help us improve, and would love the chance to go over your remaining concerns in person. Please feel free to stop by our office at your earliest convenience to collaborate on a solution.

Verified Resident 761205 • vrp • 2019 - 2020

04/23/2020

Good for the most part but when you take away parking spaces for a construction project during winter weather and still charge me for a garage parking space. I think that is very unjust! At $225 a month for my two spots and my car sitting… See More

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Optima Old Orchard Woods Manager

04/24/2020

Dear Resident, thank you for taking the time to provide your feedback. Your satisfaction is extremely important to us and we apologize for the inconvenience. Please contact us when you get a chance so we can talk to you further about your concerns. We can be reached at [email protected] Sincerely, Tiffany Tomasich, Community Manager

Verified Resident • vrp • 2020

04/21/2020

I love my apartment and the wonderful community here at Optima. People are very considerate and friendly. Even under the circumstances of the coronavirus, people did the utmost to take care of each other. I highly recommend living here. See More

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Optima Old Orchard Woods Manager

02/03/2021

Hello, Thank you for sharing your positive experience while living at Optima Old Orchard Woods. We are so happy you are enjoying your home and the community. Thank you, Tiffany Tomasich We appreciate your feedback and thank you for making Optima Old Orchard Woods your home! Let us know if there is anything we can do for you and your home.

Verified Resident 758715 • vrp • 2018 - 2020

04/09/2020

Nice quiet living area clean community and it's close to my work and everywhere I want to go , there's always stuff cleaning and organizing stuff, landscap is super clean and beautiful, during winter and snow time the stuff keep it nice and safe See More

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Optima Old Orchard Woods Manager

04/13/2020

Thanks so much for taking the time to leave this wonderful review about your experience living here at Optima Old Orchard Woods. Please let us know if there is anything we can do for you and your home.

•

Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer

Parking

Garage
Guest Parking

General

Additional Storage
Cable Included
Ceiling Fan
Convenient to Golf and Horseback Riding
Convenient to O'Hare Airport
Convenient to Old Orchard Shopping Center
DishWasher
Elevator
Fitness Center
Floor to Ceiling Windows
Gated Access
Gourmet Kitchen
Granite Countertops
Green Roof System and Skygarden
Jogging and Biking Trails
Large Closets
Microwave
Minutes From Downtown Chicago
Night Patrol
On-Site Maintenance
On-Site Management
On-site Convenience Store
On-site Dry Cleaning
Package Receiving Service
Pool
Premium Bathrooms
Premium Flooring
Recreation Room
Reflecting Pool Courtyard with Fountain
Spa
Stainless Steel Appliances
Sundeck
Tennis Court
Terraces and Balconies

Pets

Cats Allowed
Comments: 2 permitted per home.
Dogs Allowed
Comments: 1 permitted per home. Restrictions apply.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$2,408
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

Contact Property

1 Bedrooms, 2 Bathrooms

Price
Price
$2,304
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

Contact Property

2 Bedrooms, 2 Bathrooms

Price
Price
$3,096
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Welcome to Optima Old Orchard Woods, the premier location for luxury apartments just north of downtown Chicago in Skokie. Within walking distance to golf, horseback riding, biking and jogging trails in Harms Woods and just minutes from the shopping and entertainment venues at Old Orchard Shopping Center, Optima Old Orchard Woods is perfectly positioned for easy access to a wide range of recreations and conveniences. Optima Old Orchard Woods features first-class amenities including our resort-style indoor swimming pool, spa, state-of-the-art fitness center, tennis court, party room with catering kitchen, heated indoor parking, and grand courtyard with reflecting pool and fountain, . Our newly constructed homes offer generous floor plans with designer finishes including floor-to-ceiling vistas, private recessed balconies with breathtaking views of acres of forest and the Chicago skyline, stainless steel appliances, granite countertops, and full-size washer/dryer.

Office Hours

Sunday: Closed
Monday - Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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· Just Now

Frequently Asked

What are noise levels like at Optima Old Orchard Woods?
The community is rated 4.1/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Optima Old Orchard Woods?
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How safe is Optima Old Orchard Woods?
The community is rated 4.6/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 26.68 days to their community reviews in the past year.

Who manages Optima Old Orchard Woods?
Trilogy Residential Management

What is the pet policy at Optima Old Orchard Woods?
Cats Allowed
Comments: 2 permitted per home.
Dogs Allowed
Comments: 1 permitted per home. Restrictions apply.

What types of floor plans are available?
1 Bed, 1 Bath and 1 Bed, 2 Baths and 2 Beds, 2 Baths

What is the move-in special?
Limited time special! Up to $1,000 off rent and three months free parking on select apartment homes! *Certain restrictions apply. Contact the office for more details. We are currently offering in-person tours by appointment only, as well as virtual and self-guided tours.

Optima Old Orchard Woods

Floor Plans

MOVE-IN SPECIALS

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsA

Review CountA+

Manager's Review EngagementA+

Manager's Review Reply TimeB

Ratings & Reviews (106 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Optima Old Orchard Woods Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Optima Old Orchard Woods Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Optima Old Orchard Woods Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Optima Old Orchard Woods Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Optima Old Orchard Woods Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Optima Old Orchard Woods Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Optima Old Orchard Woods Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Optima Old Orchard Woods Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Optima Old Orchard Woods Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Optima Old Orchard Woods Manager

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time