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Kandie2005 • Resident 2011 - 2012 Not Recommended
Reviewed 10/02/2012
My husband & I lived in an apartment in Monroe Gardens for 18 months. We were never late with our rent. We made sure & left the apartment in spotless condition. Our lease was up so we decided to buy a house. We called the Monroe Gardens office many times to advise them that we were moving out (even though our lease was done). No one answered the phone. So we move out when we close on the house. Shut the power off. I get a call the next day from Miranda at Monroe Gardens. She was very rude & unprofessional demanding that I turn the power back on. She said we didn't give a 30 day notice that we were moving out. How would we give notice if no one ever answered the phone?!? Then she demanded we pay another month's rent because we didn't give 30 day notice. She upset me so I had my husband call her back, she was just as rude to him. He decided to go to Swartz properties headquarters in Decatur. That did no good either. Upper management told us they would call us back & never did. I had read reviews about Monroe Gardens scamming people out of money once they moved out but I never believed them until now. I would not recommend them to anyone.
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