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Westbrook Apartments

1833 Seven Pines Rd, Springfield, IL 62704
1833 Seven Pines Rd, Springfield, IL 62704

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Westbrook Apartments

 
 
 
 
 
 

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Ratings & Reviews (36 Reviews)

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Arieljo_98 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/31/2020
I have been here for 3 months and I am returning my keys today, DO NOT MOVE HERE! My apartment got broken into last weekend and I'm basically getting told that it's my fault for not having a camera on my door. Not too mention, the… See More
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Resident 2020
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2020
Moved into these apartments three years ago and the only thing keeping me here is not being able to afford a deposit and first month's rent somewhere else at this time. The staff is never in the office during the posted hours, the pool has been… See More
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Resident 2019
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/30/2019
Since we've moved in September 2019, we've put in 6 maintenance requests, that have all been unanswered or cancelled. We paid December rent with a money order and their staff lost our payment and still holding us accountable even after we gave them the proper documentation… See More
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Resident 2013 - 2018
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Noise
Maintenance
Neighborhood
Safety
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Office Staff
07/07/2018
HORRIBLE place. NCH management are SLUM LORDS! Buildings are dirty, no preventative pest control (bedbugs roaches mice) , apartment fire at another building a few years ago the apartment was boarded up, no repair to building. NO POOL theyre waiting for repairs, no central air or… See More
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Resident 2013 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/01/2016
I have lived in Westbrook Apts for almost 3 years. Since the change in ownership things have gone downhill. A perk for me was paying online for my rent, that went away. They used to spray the apartments every other month, that stopped. I don't have… See More
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Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/30/2013
It's been a almost a month since I stayed here, my apt needs still needs some renovation, I have some noise complaints but I guess that's a common thing when you stay at an apartment. I tried to get my apt fixed but the property manger… See More
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Resident 2010 - 2012
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/04/2013
Very disappointed. When i first moved in i was very excited, but very quickly i learned that the staff was poorly trained, the community was not friendly, and the rent was not worth the apartment. After leaving westbrook, following out my lease and having paid rent… See More
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Resident 2013
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/08/2013
Maintenance is horrible. We've lived here for almost 9 months and some of the things we asked them to fix when we first moved in still haven't been fixed and we've asked numerous times. We have obnoxious neighbors that are very loud every night and sometimes… See More
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cherylgu • Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/08/2012
A BIG A PLUS!!! Its been 5 months and I'm still very pleased with my Westbrook Apartment. The staff is friendly and helpful. Quick response for maintenance. Great upkeep of all premises inside and out. Neighbors are friendly. Plenty of parking. Low heating and cooling cost.… See More
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Resident 2010 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/23/2012
The mangement office tell people personnal busiseness no A/C just air condition not very cool they have bed begs, they been their fdor a while. they have mice in the enter walls, pigents live on their air conditions leaves peioegents drippings. See More
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Resident 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/26/2011
Either most of these reviews on here are dated or these people are delusional. I have lived at westbrook for a about a year and a half now. I have never once heard a domestic dispute. Anything I have needed repaired it always has been done… See More
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kadi99 • Resident 2006 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/21/2011
I just moved out of Westbrook Apartments due to buying a new home. I loved my apartment and I had wonderful neighbors. I never had a problem with ever getting anything fixed. The maintence crew are all wonderful people and so are the girls at the… See More
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purpleD • Resident 2005 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/13/2011
westbrook is a great place to live. Been here almost 7 yrs. they have 24 hr.call for anything that breaks.they have snow cleared in winter. adding new cabinets and sinks. people in office are helpful and friendly. they've always been there for me. See More
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underestimated01 • Resident 1998
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/14/2011
I think that majority of the staff are very nice. Trish and Dennnis are very special to me because they complete assignment with care and consideration for the tenants. I can speak highly of them. LeAnn is very helpful also, but I have had a lot… See More
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Resident 2005
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Maintenance
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Office Staff
07/13/2011
I found it affordable,maintenance was good and friendly staff.Close to work and shopping. See More
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Resident 2008 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/01/2011
They lie, give you the run around, and give you attitude no matter what the situation is. VERY outdated. They do not respond to ANY complaints. Laundry is a bit expensive. The parking lot is like driving through a war zone. They will let ANYBODY move… See More
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Resident 2002 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/13/2010
Buildings are old and walls are thin. Neighbors are noisy on stairs and floors squeak loudly when someone moves around. Extremely annoying. Tenants aren't screened very well. Had a drug dealer in my building for months. Complained but not much happened until their lease ran out.… See More
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Resident 2007 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/03/2010
Let me just start by saying that when we first moved in everyone was freindly and then as we lived there there were people who would stand outside and some weed and drink. you wouldn't want to open your sliding door because you can smell it.… See More
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Resident 2005 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/06/2009
the manager leasing consultant the thinner one in the office, she makes friends and uses benefits mixing business with pleasure. when you don't do something that she wants you to do,thats when things start turning bad. she gave me a piece of furniture from her own… See More
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GILLATEEN • Resident 2008 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/11/2009
Absolutely the worst apts in Illinois. The landlord is a total (male organ). His little office help is office trash. Everythng gets taken care of at there time. They make up so many rules as your lease starts to play out. When we 1st moved in,… See More
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Resident 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/06/2009
I have lived in westbrook for 10 mon now and i have nothing good to say. First of all i wanted to add a friend of mine to my lease and they agreed to it. Well they put us on a 2 month probation, the probation… See More
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Resident 2006 - 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/28/2008
The good side: I have lived at Westbrook for two years. The maintenance is usually spot on, quick and non intrusive. Very nice guys wanting to help. It helps if you live in the smaller units (the 8 apmt buildings - not the big ones). Mgmt… See More
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Resident 2006 - 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/26/2008
I would not recommend this apartment complex to anyone. For awhile after we moved in I felt safe, but that changed not long after we moved in. There were people hanging out in front of the apartment drinking, smoking, doing drugs on the doorstep as well… See More
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Resident 2007
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/11/2007
i feel a moral obligation to tell you what a scam this company is. the apartment sucks, doesnt even have central airconditioning and everything is from the medival ages. the leasing office staff is rude and unhelpful. i would recommend never to live there unless you… See More
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SCrookshanks3 • Resident 2005 - 2007
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/01/2007
I feel a moral obligation to write this review, after living here for 2 years, this place has it's good points, but the bad out weigh the good by a landslide. I will start out with the good points to living at Westbrook.<br><br>1) The rent here… See More
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 Updated Review
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Manager

 
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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Weight Limit: 25lbs
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $702

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $722

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $979

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

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What is the estimated utility bill for one person?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Westbrook Apartments?
The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Westbrook Apartments?
The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Westbrook Apartments?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

What is the pet policy at Westbrook Apartments?
Dogs Allowed
Deposit: Required
Rent: Required
Weight Limit: 25lbs
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required

What types of floor plans are available?
2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths


Similar Properties

Westbrook Apartments is an apartment in Springfield in zip code 62704. This community has a 2 bedroom, 1 - 2 bathroom, and is for rent for $702 - $979. Nearby cities include Chatham, Riverton, New Berlin, Buffalo, and Pawnee. 62711, 62702, 62703, 62701, and 62629 are nearby zip codes.

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Westbrook Apartments

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