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Arrive Town Center

1255 Town Center Road, Vernon Hills, IL 60061
(56 Reviews)
$2,145 - $3,400/mo

Floor Plans & Pricing

1 Bedroom

Benjamin with Den

1 Bed, 1.5 Baths | 1,162 sq. ft.

$2,375 - $2,575

2 Available Units

See Floor Plan Details

Aspen

1 Bed, 1 Bath | 977 sq. ft.

$2,145 - $2,245

1 Available Unit

See Floor Plan Details

2 Bedrooms

Cullen

2 Beds, 2 Baths | 1,359 sq. ft.

$2,705 - $2,805

2 Available Units

See Floor Plan Details

Clairmont

2 Beds, 2 Baths | 1,262 sq. ft.

$2,480 - $2,580

1 Available Unit

See Floor Plan Details

Connor

2 Beds, 2 Baths | 1,232 sq. ft.

$2,530 - $2,630

1 Available Unit

See Floor Plan Details

3 Bedrooms

Fairway

3 Beds, 2 Baths | 2,003 sq. ft.

$3,300 - $3,400

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Manager’s Review Engagement

N/A

Percentage of reviews responded to

N/A

Manager’s Review Reply Time

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Average time to respond to reviews

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View Community Timeline
View Community Timeline

Arrive Town Center Reviews

(55)

4.6 rating

See Details

56 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Paula_C270

Resident 2019 - 2021

12/14/2021

We have a 2000 sq foot apartment that has 2.5 bathrooms all in an apartment which is unheard of these days. Its a small community yet is quality with great services and support. Heated garage and great location!

    Manager

    12/17/2021

    Arrive Town Center
    Paula, thank you for your review. It is heartening to hear that you are enjoying a spacious home in our community. If you need anything in the future, please do not hesitate to let us know.
    Review Author Icon

    anonymous

    Resident 2019 - 2020

    2/28/2020

    We have been living at Arrive Town Center for almost a year, anyone looking to move there I caution against moving here. The renters here do not get screened or references checked, so a lot of unpleasant tenants that are extremely disruptive. Office does absolutely… See More>
      Manager

      3/5/2020

      Arrive Town Center
      Your rating is disheartening. We provide comfortable homes in a well-maintained community and are sorry to see your disappointment with some of your neighbors. Our residents' peace of mind is important to us and we want to visit with you directly so that we may effectively address your concerns. Please stop by the office or reach us at arrivetowncenter@trinity-pm.com. We look forward to increasing your confidence here.
      Review Author Icon

      Resident 739088

      Verified Resident 2020

      1/25/2020

      The staff is friendly. Everything was exactly as shown on their website. The location is close to many restaurants and shopping. Overall positive experience. Like the fact that everything from application to paying rent can be done online.

        Manager

        1/27/2020

        Arrive Town Center
        We're thrilled to hear that our team has been helpful and welcoming and that you are taking advantage of our convenient location. Thank you for taking the time to leave a positive review of our community.
        Review Author Icon

        Resident 736804

        Verified Resident 2015 - 2020

        1/16/2020

        Many apts were remodeled and I requested that my 3 bedroom apt have kitchen pull installed to show good faith to tenants that have been here for a while.request was refused and we were not happy with that is a small request .

          Manager

          1/20/2020

          Arrive Town Center
          Thank you for your review and feedback. We have appreciated your loyalty to the community and welcome the opportunity to discuss your feedback about renovated homes in more detail. At your convenience, please stop by the office. We look forward to connecting with you.
          Review Author Icon

          Resident 736098

          Verified Resident 2019 - 2020

          1/14/2020

          Good management response on repair issues and friendly people as neighbors. Also building is quiet which is greatly appreciated. Wonderful underground parking garage which is heated for winter. Very spacious apartment with great kitchen.

            Manager

            1/17/2020

            Arrive Town Center
            Thank you for your review and a five-star rating. It is lovely to hear that your experience here has been positive. Please continue to enjoy your home and the community.
            Review Author Icon

            Resident 721410

            Verified Resident 2018 - 2019

            11/26/2019

            Very positive Secure and clean building Hhelpful and responsive management Great location with many amenities nearby New improvements to the property are greatly appreciated HVAC changes to eliminate cooking odors Improved lighting and cosmetic upgrades

              Manager

              12/3/2019

              Arrive Town Center
              So glad to read your excellent review. We understand that a convenient location and practical amenities can go a long way in establishing quality living, as can regular renovations and upgrades. It's good to hear we have those bases covered! Thank you for sharing your experience with us.
              Review Author Icon

              Resident 711785

              Verified Resident 2018 - 2019

              10/30/2019

              great location and wonderful apartments with many amenities. the maintenance and office staff are always onsite and quickly respond to any questions or issues the residents have. the building is very quiet which is awesome!

                Manager

                11/2/2019

                Arrive Town Center
                It is wonderful to hear that you're enjoying our convenient location and amenities! We're also happy to know that our team is taking care of all requests efficiently. Keep on enjoying our quiet community.
                Review Author Icon

                Resident 708992

                Verified Resident 2019

                10/21/2019

                This community may not have all the features of some other apartment complexes in the area, but you get a lot for your money here. The grounds are well-kept, the amenities they do provide are brand new, and the staff is awesome. Kelsey… See More>
                  Manager

                  10/24/2019

                  Arrive Town Center
                  We're pleased to hear that Kelsey, Anthony, and the rest of our team have left you impressed with their exceptional service. Thank you for your terrific review! We're glad you are here.
                  Review Author Icon

                  Resident 703339

                  Verified Resident 2012 - 2019

                  10/5/2019

                  We love the area. Plenty of shopping and restaurants nearby. We love the living space and building amenities. The underground parking is a plus. Management and maintenance has been amazing. Follow-up has been surprisingly quick.

                    Manager

                    12/6/2019

                    Arrive Town Center
                    We appreciate your feedback and are sorry to hear that your experience does not meet your expectations. We place a high value on responsive communications and want to help you reach someone who will listen to your concerns and may be able to help. Please contact our Cares Team at feedback@trinity-pm.com. We look forward to hearing from you.

                    Updated Review

                    Review Author Icon

                    Resident 694281

                    Verified Resident 2019

                    9/12/2019

                    For the most part it has been a good experience. We did have a neighbor that was very loud and we could hear where they were walking but besides that the area is always clean and the staff is very friendly and kind.

                      Manager

                      10/2/2019

                      Arrive Town Center
                      We're glad to hear you've had a good experience with our community. Thank you for the compliments regarding our cleanliness and our friendly team!
                      Review Author Icon

                      Resident 693847

                      Verified Resident 2019

                      9/11/2019

                      When I was shopping for a new home and a being disabled I addressed what do they offer as far as assistance for me. They told me that they would help with boxes the ones that were used for me to move in with and… See More>
                        Manager

                        10/4/2019

                        Arrive Town Center
                        Thank you for sharing your feedback. We want your experience in our community to be remarkable, and we apologize for any misunderstanding you experienced during move-in. We would like to understand your concerns in greater detail. At your convenience, please stop by the office or email arrivetowncenter@trinity-pm.com so we may assist you further.
                        Review Author Icon

                        Resident 686441

                        Verified Resident 2017 - 2019

                        8/27/2019

                        This is a wonderful place to live. The management and custodial staff is always concerned about pleasing the resident. The environment is beautiful and peaceful. The location of Arrive is away from traffic .

                          Manager

                          9/12/2019

                          Arrive Town Center
                          Thank you for your 5-star review. The satisfaction of our residents is always our number one priority. Your review lets us know we've been successful. We are pleased you are taking in the beautiful scenery of our community.
                          Review Author Icon

                          Resident 681844

                          Verified Resident 2019

                          8/17/2019

                          The apartment looks great. I had several problems with the appliances upon move in, but they were fixed promptly. The maintenance staff is very responsive. It's located next to a few restaurants allowing you to walk and grab something. The garage is nice to have… See More>
                            Manager

                            8/21/2019

                            Arrive Town Center
                            We appreciate the high marks for our convenient location, your beautiful home, and our responsive maintenance team. We're making a note of your comment about tight parking as it helps us to plan for future improvements. Meanwhile, we aim to keep you comfortable in your lovely apartment.
                            Review Author Icon

                            Resident 680781

                            Verified Resident 2019

                            8/15/2019

                            So far we are 100% pleased with our decision to move into Arrive Town Center. This is a five star place to live in our assessment. Ownership has constantly been improving and modernizing the complex as whole.

                              Manager

                              8/20/2019

                              Arrive Town Center
                              Thanks for your 5-star feedback, which tells us that you're entirely comfortable and satisfied in our great community. We hope you keep enjoying your home and the modern upgrades for a long time to come.
                              Review Author Icon

                              Resident 678325

                              Verified Resident 2019

                              8/14/2019

                              My wife and I moved from apartment 4J to apartment 4H. From a one bedroom apartment to 4H with two bedrooms. We turned the second bedroom into an office for my wife's business. 4J had a living room open to the kitchen. 4H has a… See More>
                                Manager

                                8/18/2019

                                Arrive Town Center
                                Thanks for your loyalty to our fantastic community and for sharing how you like your new, more spacious apartment, which accommodates an office for your wife. We like being able to offer different size homes to suit the needs of various residents perfectly. It's great to have you here.
                                Review Author Icon

                                Resident 677911

                                Verified Resident 2017 - 2019

                                8/13/2019

                                Its very good community with easy commute to all the places and the safety of the apartment is good and very good schools When ever there is a problem they fix it wright away and they keep the aprtments

                                  Manager

                                  8/17/2019

                                  Arrive Town Center
                                  Thanks for submitting your 5-star review, which tells us why you're so happy here. You're pleased with our convenient location, responsive maintenance team, and the peace of mind you feel. We're glad to have you in our fantastic community.
                                  Review Author Icon

                                  anonymous

                                  prospectiveVisited 2019

                                  8/8/2019

                                  This sweet young woman, Kelsey Willis, showed us VERY spacious living quarters! Absolutely new and fresh feeling?? She was friendly and answered all of our questions. The fitness room looks great too! Working out is important to us so it's nice to know that the… See More>
                                    Manager

                                    8/13/2019

                                    Arrive Town Center
                                    Thanks for your 5-star feedback from your tour of our great community. We understand that Kelsey Willis impressed you with her courtesy and knowledge and that you were delighted with the fitness center as well as how spacious and current our homes are. When you finish shopping and are ready to make a choice, we'd be honored to welcome you home right here.
                                    Review Author Icon

                                    anonymous

                                    Resident 2019

                                    7/30/2019

                                    When my family and I moved in, this building was under a wonderful management company. Ever since Trinity took over and they changed the name from The Commons to Arrive, customer service has gone downhill. The building manager is an amateur at her job on… See More>
                                      Manager

                                      8/3/2019

                                      Arrive Town Center
                                      We appreciate your feedback, which suggests that our customer service is not meeting your expectations and may need some improvement. Our aim is for you to be completely satisfied and comfortable in your home. Will you please come by the office to share the specifics about any issues, so that we can address them and find solutions? We look forward to restoring your happiness here.
                                      Review Author Icon

                                      Resident 665921

                                      Verified Resident 2019

                                      9/10/2019

                                      Kelsey and Anthony are just great as office manager and maintenance personnel. We could not ask for anything more, they are always willing to help quickly and are very professional. We live the apartment and the amenities.

                                        Manager

                                        7/22/2019

                                        Arrive Town Center
                                        Thanks for giving us the highest rating! We hope you keep feeling satisfied and comfortable in your home for a long time to come.
                                        Review Author Icon

                                        Resident 665697

                                        Verified Resident 2011 - 2019

                                        7/16/2019

                                        The onsite management and maintenance are both professional and exemplary. Their dedication to the responsibilities of their positions are, as described above, very professional and exemplary and worthy of total recognition by their superiors.

                                          Manager

                                          7/19/2019

                                          Arrive Town Center
                                          We're happy to read your 5-star praises for our courteous, professional teams. We work to provide top service so our residents can enjoy their comfortable homes. Thanks for the excellent review.
                                          Review Author Icon

                                          Resident 664661

                                          Verified Resident 2017 - 2019

                                          7/14/2019

                                          When I inquired about the property, I was told the unit I would rent would be painted, new carpet provided and the appliances cleaned. The unit was painted, however carpet was not replaced nor were the appliances cleaned. A moldy smell emanated from the washing… See More>
                                            Manager

                                            7/18/2019

                                            Arrive Town Center
                                            Thank you for your review and for noticing some of the improvements that are in progress by our new management team. We regret to read that your home's move-in condition did not match your expectations and we want to hear more about this. Our goal is for you to be entirely comfortable and satisfied here. Please come by the office to share more about any issues affecting your happiness in our community. We want to address them and find solutions. We look forward to your visit.
                                            Review Author Icon

                                            Resident 663756

                                            Verified Resident 2018 - 2019

                                            11/26/2019

                                            This a very good area to live in because all the shops are within a few minutes away. and easy to get to. The landscaping is also done very well. There is really nothing else I can say in this matter.,

                                              Manager

                                              7/16/2019

                                              Arrive Town Center
                                              We can see from your 5-star feedback that you feel right at home in our peaceful, well-kept community with our courteous, professional team. Thanks for your excellent review.
                                              Review Author Icon

                                              Resident 661283

                                              Verified Resident 2013 - 2019

                                              7/6/2019

                                              my apartment is comfortable and service is good. Discrimination exists in setting rental rates ie. the identical apartment under mine is $133/mo. cheaper. Why? I hope new management will correct that issue.

                                                Manager

                                                7/9/2019

                                                Arrive Town Center
                                                Thanks for giving us five stars and telling us how comfortable you are here with top service from our professional team. Please be assured that the pricing of each unit is determined based on multiple factors. We'd be happy to address your questions and clarify any misunderstanding regarding pricing. At your convenience, please contact us at (847) 241-4120 or arrivetowncenter@trinity-pm.com. We are here to listen and put your mind at ease. Thank you for being part of our great community.
                                                Review Author Icon

                                                Resident 647894

                                                Verified Resident 2017 - 2019

                                                6/3/2019

                                                Safe, Friendly Environment! Making ALOT of changes that will take some time to adjust! Great area for both socializing at night while also enjoying greenery and nature! Would recommend this property to others.

                                                  Manager

                                                  6/6/2019

                                                  Arrive Town Center
                                                  We like knowing how comfortable and at ease you feel in our friendly, well-tended community. It's good to receive your compliments for the upgrades and socializing area as your home becomes even more satisfying. Thanks for recommending us to others.
                                                  Review Author Icon

                                                  Resident 643319

                                                  Verified Resident 2009 - 2019

                                                  5/21/2019

                                                  I have been at this apartment for 10 years now. Staff has always been extremely helpful and responsive. There are many options in this area for apartment living. None offer the value that Arrive Town Center offers. EZ living

                                                    Manager

                                                    5/24/2019

                                                    Arrive Town Center
                                                    Our team thanks you for the excellent review and your loyalty. We're delighted to hear that you're so pleased with our community. Here's to another 10 years of comfortable living!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2. Comments: Cats and Dogs Welcome (some breed restriction see below and 75 lbs weight limit) Maximum Pets per Apartment: 2 Pet Fee per Pet: $300 for one pet, $500 for two pets (non refundable) Monthly Pet Rent per Pet: $25
                                                      Less Info
                                                      More Info
                                                    • Assisted Animal Allowed
                                                      Pet Limit: 999. Comments: Assistance animals: HUD guidelines define assistant animals as “animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow. Pet Limit: 2. Comments: Cats and Dogs Welcome (some breed restriction see below and 75 lbs weight limit) Maximum Pets per Apartment: 2 Pet Fee per Pet: $300 for one pet, $500 for two pets (non refundable) Monthly Pet Rent per Pet: $25
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • Cable & Satellite
                                                    • Credit Card Payments Accepted
                                                    • Disability Access
                                                    • DishWasher
                                                    • Electronic Payments Accepted
                                                    • Elevator
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Gated Access
                                                    • Heat
                                                    • High-Speed Internet
                                                    • Individual Climate Control
                                                    • Large Closets
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pets Allowed
                                                    • Private Balcony
                                                    • Public Transportation
                                                    • Range
                                                    • Refrigerator
                                                    • Short Term Lease Available
                                                    • Storage Space
                                                    • Wheelchair Access Available
                                                    • Window Coverings
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                                                    Leasing

                                                    Come home to convenient living at Arrive Town Center. Enjoy luxury apartment homes with shopping, dining, and entertainment at your doorstep as well as easy access to major highways and transportation. Our spacious floor plans feature large kitchens with designer finishes such as granite countertops, cherry cabinetry, and stainless steel appliances. Enjoy your full-size washer and dryer, in-floor radiant heating/cooling, abundant closet space, private terrace, and indoor parking space. Additional community amenities include complimentary Wi-Fi in the clubhouse, valet dry cleaning services, and planned social events for our residents to enjoy. Arrive Town Center offers everything you need and more!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 09:00 AM - 05:30 PM
                                                    • Wednesday: Closed
                                                    • Thursday - Friday: 09:00 AM - 05:30 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Red Tail Residential

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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Red Tail Residential
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Comments: Cats and Dogs Welcome (some breed restriction see below and 75 lbs weight limit) Maximum Pets per Apartment: 2 Pet Fee per Pet: $300 for one pet, $500 for two pets (non refundable) Monthly Pet Rent per Pet: $25
                                                    Assisted Animal Allowed
                                                    Pet Limit: 999
                                                    Comments: Assistance animals: HUD guidelines define assistant animals as “animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
                                                    Dogs Allowed
                                                    Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow
                                                    Pet Limit: 2
                                                    Comments: Cats and Dogs Welcome (some breed restriction see below and 75 lbs weight limit) Maximum Pets per Apartment: 2 Pet Fee per Pet: $300 for one pet, $500 for two pets (non refundable) Monthly Pet Rent per Pet: $25
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Arrive Town Center

                                                    June 2024

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                                                    Arrive Town Center is a 977 - 2,003 sq. ft. apartment in Vernon Hills in zip code 60061. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,145 - $3,400. Nearby cities include Mundelein, Lincolnshire, Libertyville, Long Grove, and Buffalo Grove.

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