What are noise levels like at Emerald Pointe Apartments?

The community is rated 3.4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Emerald Pointe Apartments?

The community is rated 3.6/5 stars, signifying much satisfaction on average.

How safe is Emerald Pointe Apartments?

The community is rated 3.6/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.6/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 2.2 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath

Ratings & Prices for Emerald Pointe Apartments, Vernon Hills, IL

Renter Ratings

Noise	N/A
Grounds	3.6
Safety	3.6
Office Staff	4.2
Maintenance	3.4
Neighborhood	3.6
SatisFacts™ Tour Survey	4.4/5
SatisFacts™ Move-In Survey	4.6/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	5

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	2.2 days

Ratings & Reviews (86 Reviews)

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Verified Resident 715882 • vrp • 2019 - 2020

08/02/2020

We have being living here for over a year. We like the community is nice ,peaceful and quiet. Everything is ok , I won't lie its not the prefect place but its good enough. The parking spaces are a bit of a hassle and people have… See More

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Emerald Pointe Apartments Manager

08/04/2020

Hello! Thank you for taking the time to review our community. We are always available for you if you are experiencing an issue and will do our best to correct it for you. Please contact the office at 847-367-4504 so we can work on getting the trash addressed. Thank you again! Jessica Kraman - Property Manager

Verified Resident 793263 • vrp • 2020

07/19/2020

Very welcoming - staff are great and respond timely - great location - neighbors can be inconsistent on volume - rooms are very spacious - affordable - we love the walk to the maintenance office - just enough to get away and still be neighborly

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Emerald Pointe Apartments Manager

07/21/2020

Hello! Thank you for your kind words about our staff! We appreciate you taking the time to review our community. Please let us know if there is anything we can do to make your stay at Emerald Pointe more enjoyable. Thanks, Jessica Kraman - Property Manager

Resident • 2016 - 2020

07/01/2020

I lived in this apartments for more than 4 years, and every year they increase the price by $40-$60, and if you don't sign the lease the month-2-month lease options are too expensive and they try to squeeze every penny out of you. I don't recommend… See More

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Emerald Pointe Apartments Manager

07/02/2020

Hello, Thank you for taking the time to submit a review, I am grateful for you to give me an opportunity to address your complaint. My name is Jessica Kraman and I am the Property Manager and I am sorry that you have had a negative experience with our community. We strive to provide exemplary service for all of our residents. We have appreciated your tenure with us and thank you for your 4 years. I understand that during the COVID-19 pandemic it has been very stressful and due to that, we implemented higher safety measures for our residents as well as payment plan agreements offered for residents that lost their job permanently and temporarily due to the pandemic. We take residents' concerns and complaints very seriously. While completing a move out we review the move-in inspection and compare the apartment condition with the expectation of normal wear and use reasonable judgment. We strive to provide immediate attention to all maintenance requests and emergencies. As well as provide tips and offer suggestions to residents to help enjoy their apartment to the fullest degree. Regarding our Strive for 5 contest, this was to encourage our residents to give truthful and honest reviews about their experience at our communities, regardless if the review was positive or negative was placed into a drawing, this was not a paid review but an opportunity for others to get real information about our community to prospective residents. I welcome you to contact me at (847) 367-4504 or via email at [email protected] if you would like to discuss anything further about your experience to help me ensure that I continue to provide the best service this industry has to offer. Jessica Kraman - Property Manager

Verified Resident 778738 • vrp • 2020

06/11/2020

Management has been super helpful and time efficient. They have answered all my questions and continue to be available for anything else I need from them. They are great at communicating things like ongoing property maintenance and rent reminders.

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Emerald Pointe Apartments Manager

06/15/2020

Hi. I am so happy to hear of your positive experience at Emerald Pointe Apartments. We strive to provide our residents with the best experience and are always available to you. Thank you, Jessica Kraman - Property Manager

Verified Resident 776622 • vrp • 2020

06/07/2020

Amazing management! I've never had an apartment manager so pleasant to work with. Jessica and Ryan are awesome!! I'm glad to have found such a nice neighborhood to live in and super close to shopping and food.

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Emerald Pointe Apartments Manager

06/09/2020

Wow! Thank you so much for your kind words. I am so happy that we have made your experience here great and we will continue to provide you with top service. Don't forget we LOVE referrals. Please let us know if there is anything else we can do to make your stay with us enjoyable. Thanks again, Jessica Kraman - Property Manager, Emerald Pointe Apartments.

Verified Resident 690321 • vrp • 2019

12/29/2019

Nice and specious rooms. Great security !! Quick responses for maintenance work orders. Nice office staff. Perfect location. Less than ten minutes away from most of the shopping plazas, schools, and companies. See More

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Emerald Pointe Apartments Manager

09/16/2019

Hello! Thank you so much for your positive review of Emerald Pointe, we really appreciate your feedback. I'm am so happy you like our location to shopping and entertainment, we love it here also. Please let us know if there is anything we can do to make your stay with us more enjoyable. Thanks again, Jessica Kraman - Emerald Pointe Apartments, Property Manager

Verified Resident 707180 • vrp • 2019

10/15/2019

I especially appreciated the constant communication/updates between myself and staff during application process. They helped make move in quick and easy. I felt comfortable and confident moving to my first apartment.

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Emerald Pointe Apartments Manager

10/17/2019

Hello! Thank you so much for taking the time to submit a review and for your kind words. We appreciate having you as a resident at Emerald Pointe Apartments. Please let us know if there is anything we can do to make your stay with us more enjoyable. Thanks again! Jessica Kraman - Emerald Pointe Apartments, Property Manager

Resident • 2010 - 2019

09/30/2019

I have been a resident of Emerald Pointe Apartments for a decade now. Time has flown , I haven't noticed because I have been so comfortable here, enjoying my cozy apartment, the view, scenery from all the large windows and the balcony, and the staff is… See More

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Emerald Pointe Apartments Manager

04/04/2018

Hello Stacey! Thank you so much for your positive review. We are so happy that you enjoy living at Emerald Pointe Apartments. There is no better compliment than continued residency with us, Thank you! Please let us know if there is anything else that we can do to make your time with us more enjoyable! Thanks again! Jessica Kraman, Emerald Pointe Apartments, Property Manager.

Josh_J436 • Resident • 2019

09/24/2019

I've lived in a few different apartments some more expensive than this one but i have to say that the price is outstanding and you definitely get what you pay for. the floor plans are very spacious and cozy at the same time. the grounds are… See More

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Emerald Pointe Apartments Manager

09/27/2019

Hello Josh! I am so happy that you enjoy calling Emerald Pointe your home, we love having you as a resident! Please let us know if there is anything we can do to make your stay with us more enjoyable. Thanks again, Jessica Kraman - Emerald Pointe Apartments, Property Manager

Verified Resident 697634 • vrp • 2015 - 2019

09/20/2019

We really enjoy staying in this apartment. Management is very helpful and listen everything in detail and with patience. Its a live place to live, where all the marketplace are also very close. School district is also great having top ratings. Recommend to stay here and… See More

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Emerald Pointe Apartments Manager

10/28/2019

Hello! Thank you so much for your positive review and kind words about our staff! It is a pleasure to have you as a resident at Emerald Pointe. Please let us know if there is anything we can do to make your stay with us more enjoyable! Thanks again, Jessica Kraman - Emerald Pointe Apartments, Property Manager

hraus • Resident • 2019

09/18/2019

We have lived here about a month and have been SO impressed with everything so far. The office personnel are extremely nice, friendly, and helpful, and maintenance requests are taken care of promptly. It is very quiet and peaceful, plenty of available parking, lots of good… See More

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Emerald Pointe Apartments Manager

09/20/2019

Hello Heather! Thank you so much for the positive review and kind words about our staff. We are so happy that you enjoy living at Emerald Pointe and we love having you as a resident. Please let us know if there is anything we can do to make your time with us more enjoyable. Thanks again! Jessica Kraman - Emerald Pointe Apartments, Property Manager

Verified Resident 693548 • vrp • 2019

09/11/2019

Property Management really care about ita community, they try their best to answer your questions, they help you looking for a place that fits all your necessities, buildings are clean, apartments color and style are different. Kelly is friendly, after 7-9 places i toured before emerald,… See More

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Emerald Pointe Apartments Manager

09/13/2019

Hello! Thank you so much for your kind words about our staff! We do our best to provide excellent service to our residents and prospective residents. I'm so happy that you love your apartment and that you chose us after so many other options! Please let us know if there is anything we can do to make your time with us more enjoyable! Thanks again, Jessica Kraman - Emerald Pointe Apartments, Property Manager

Verified Resident 138472 • vrp • 2014 - 2019

09/06/2019

This a very peaceful environment to live. It is safe and the property manager and maintenance are very kind. I call this place home. I love it. I would only move out of here if I ever decided to own a place.

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srk.apts • Resident • 2018 - 2019

09/02/2019

Great value for a simple, affordable and safe community. There are enough parking spaces for all residents. The neighborhood has great parks and malls to visit. The staff and the residents are also nice.

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Emerald Pointe Apartments Manager

09/16/2019

Hello Saurabh! Thank you so much for your positive review. I'm glad you are happy with your home at Emerald Pointe. Please let us know if there is anything we can do to make your stay with us more enjoyable! Thanks again, Jessica Kraman - Emerald Pointe Apartments, Property Manager

anonymous • vrp • 2019

08/28/2019

Great place, very good school district and close to Metra and Shopping Malls. Two months ago we moved in to these apartments from nearby apartments. First of all the main reason to choose these apartments, was good school district. But when we contacted the leasing office… See More

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Emerald Pointe Apartments Manager

09/16/2019

Hello Vengopal! Thank you so much for your positive review! We love our location and that we are located in the prestigious school district #73! We are happy that you call Emerald Pointe your home! Please let us know if there is any we can do to make your stay with us more enjoyable. Thanks again, Jessica Kraman, Emerald Pointe Apartments, Property Manager

anonymous • vrp • 2019

08/17/2019

I really love this community because of the safe environment and an amazing school district. Since I moved here in December 2018, I received a warm welcome from the management, since and before the application process. The reasons I moved here was because of a great… See More

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Emerald Pointe Apartments Manager

09/16/2019

Hello! Thank you so much for your kind words about our staff. It is extremely important to us to ensure we offer a high level of service! Emerald Pointe is located in the amazing school district #73 and we are so proud of that. Please let us know if there is anything we can do to make your time with us more enjoyable! Thanks again, Jessica Kraman - Emerald Pointe Apartment, Property Manager

Resident • 2017 - 2019

08/06/2019

We had a great and peaceful stay since past 2 years and now renewed our lease again. Apartments are well updated. Never came across any major issues so far.Rooms and patio have enough space. Only concern is there are too many doors to access which is… See More

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Emerald Pointe Apartments Manager

09/16/2019

Hello! I am so happy to hear that you have enjoyed your two years living at Emerald Pointe and are going on your third! We are proud of our maintenance and are happy to provide the best service! I do understand that the floor entry doors act as an additional hurdle while moving and prevent ventilation from the stairwells, however, these doors are in place as an important safety measure. If there is anything else we can do to make your time with us more enjoyable please let us know! Thanks again, Jessica Kraman, Emerald Pointe Apartments, Property Manager

Miguel_R479 • Resident • 2019

08/05/2019

They work with there tenants. And they are really good in helping when needed. Other tenants are nice and friendly with others . Maintenance is very good with there work and on time. Plus I would like to say the ladies in the office are very… See More

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Emerald Pointe Apartments Manager

09/16/2019

Hello Miguel! Thank you so much for your kind words about our team at Emerald Pointe. We pride ourselves on providing exemplary service to our residents. Please let us know if there is anything else we can do to make your stay with us more enjoyable. Thanks again, Jessica Kraman, Emerald Pointe Apartments, Property Manager.

Verified Resident 666701 • vrp • 2019

07/18/2019

This apartment complex is very clean and affordable. Great location with many stores close by. The management staff are very friendly and the maintenance staff are quick and professional. I would recommend this place to everyone!

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Emerald Pointe Apartments Manager

09/16/2019

Hello! Thank you so much for the positive review. We are so happy that you enjoy living at Emerald Pointe. We offer GREAT customer service and have an AMAZING location! Don't forget, we LOVE referrals to your friends and family! Please let us know if there is anything else that we can do to make your time with us more enjoyable. Thanks again! Jessica Kraman, Property Manager, Emerald Pointe Apartments

Verified Resident 652060 • vrp • 2017 - 2019

06/12/2019

This is a clean, secure building that is professionally operated. All aspects of the property are well maintained-parking, landscaping, common areas and apartments. The office staff communicate promptly to requests and maintenance calls are taken care of quickly as well. See More

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Emerald Pointe Apartments Manager

09/15/2019

Hello! Thank you so much for the positive review. We are so happy that you enjoy living at Emerald Pointe. It is very important to us that we provide a great product and service to our residents. Don't forget we love referrals to your friends and family and have a referral bonus program! Please let us know if there is anything else that we can do to make your time with us more enjoyable. Thanks again! Jessica Kraman Property Manager

Resident • 2019

05/03/2019

I am a resident living here, and now they introduces the parking hanging tags in place of stickers. They feel hanging tags are much better than the parking sticker, and if the tags falls off, your vehicle get towed and you will end up paying $150… See More

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Verified Resident 613810 • vrp • 2019

03/10/2019

So far it's not too bad. However, towing is definitely a problem here. The community itself is small and friendly. The apartment did need a few maintenance things when we arrived but they take care of it...on their own time.

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Verified Resident 608019 • vrp • 2019

02/24/2019

The whole process was very smooth. The management team is very professional and straightforward. The only problem here is that guest parking is very limited and a good walk away from my building. I wish each building had couple of guest parking. i dont enjoi having… See More

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Emerald Pointe Apartments Manager

02/25/2019

Hello! Thank you so much for the positive review. We are so happy that you enjoy living at Emerald Pointe Apartments and we love having you as a resident. I understand your dissatisfaction with our visitor parking. We are currently looking into ways that we can improve this while also allowing our residents to have premium parking with the limited space that we have as well as the need for the tags. Please let us know if there is anything else that we can do to make your time with us more enjoyable. Thanks again! Jessica Kraman, Emerald Pointe Apartments, Property Manager

Verified Resident 568894 • vrp • 2018 - 2019

02/24/2019

They fix any problem with apartment quick and fast the first time. Since I have moved in I have never had a problem with snow, heat in the apartment, and fixing problems that need to be seen first thing in the morning. I would recommend this… See More

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Emerald Pointe Apartments Manager

11/09/2018

Hello! We are so happy that you enjoy living at Emerald Pointe Apartments with the benefits of the location and the surrounding area as well as you have had a great response from our staff. Don't forget, we love referrals to your friends and family! Please let us know if there is anything else that we can do to make your time with us more enjoyable. Thanks again! Jessica Kraman, Emerald Pointe Apartments, Property Manager.

Verified Resident 357742 • vrp • 2013 - 2018

12/03/2018

Nice neighborhood and environment good location obidient and helpful maintanant staff likeBrayan .office staff is also helpful.overall good location to live in and good neighborhood.parking facility is also good only visitor have to park very far from apt.

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Emerald Pointe Apartments Manager

06/16/2017

Hi! Thank you so much for your favorable review! It is such an honor that you would recommend us to your friends and family. We pride ourselves on providing great service and a clean and prepared apartment home for our residents. Please let us know if there is anything else that we can do to make your time with us more enjoyable. Thanks again! Jessica Kraman, Emerald Pointe Apartments, Property Manager

•

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Features & Amenities

Laundry

Laundry On-Site

General

Abundant Closets, Some Walk In Closets

Air Conditioner and Ceiling Fans

Breakfast Bar

Energy Efficient Dual Panel Windows

Fully Equipped Package with Dishwasher

Gated Access

High-Speed Internet

On-Site Maintenance

Open Floor Plans

Pet-Friendly Community

Private Balcony/Patio

Quiet Neighborhood with Tree Lined Streets

Pets

Cats Allowed
Deposit: $250
Fee: $250
Restrictions: 2 Pet Max.
Pet Limit: 2

Dogs Allowed
Deposit: $250
Fee: $250
Restrictions: 2 Pet Max. Limit to 1 Dog. 35 Ibs weight limit. Breed Restrictions apply.
Pet Limit: 1

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
714
Available
Avail.
N/A
Model
1 Bedroom 1 Bath (714 sq ft)

View Floor Plan

Price
Price
$1,105 - $1,450
SQ. FT.
785
Available
Avail.
2 Units
Model
1 Bedroom 1 Bath (785 sq ft)

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
954
Available
Avail.
N/A
Model
2 Bedroom 1 Bath (954 sq ft)

View Floor Plan

Price
Price
$1,400 - $1,720
SQ. FT.
984
Available
Avail.
1 Units
Model
2 Bedroom 1 Bath (984 sq ft)

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Discover gorgeous apartments in Vernon Hills at Emerald Pointe. We have a number of spacious one and two-bedroom floor plans with convenient features and spacious interiors. All of our apartment homes were designed for style and comfort. Schedule a tour of the community and you’ll find private patios and balconies with views of the neighborhood, kitchen breakfast bars, and complete appliance packages. As a resident, you’ll have plenty of storage space. We have open-style floor plans with multiple closets to give you more room to spread out and relax. The apartment home you’ve been looking for is at Emerald Pointe. Apply for our apartments in Vernon Hills, IL today!Our community is located in the heart of District 73. The neighborhood is known for its prestigious school system and its robust natural beauty. Dozens of gorgeous local parks, the Hawthorn Mall and The Marriott Theater are all close by. Experience the best of Northern Illinois and apply for one of our apartments for rent in Vernon Hills, IL today!

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