The Oaks of Vernon Hills

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The Oaks of Vernon Hills

103 Oak Leaf Ln, Vernon Hills, IL 60061
(30 Reviews)

Reviews

(30)

4.3 rating

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30 total reviews

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2021

6/4/2021

I am about to move in to The Oaks and I couldn't be more excited. Diana in the leasing office was amazing. Warm, friendly, and accommodating. The grounds look amazing. The amenities are fabulous with a fitness center, beautiful pool, movie theatre, spacious clubhouse. The outdoor grills placed throughout the complex is a nice touch. Can't wait to move in

    Manager

    10/28/2021

    The Oaks of Vernon Hills
    Thank you for the amazingly kind words! We are so happy you are here!!
    Review Author Icon

    anonymous

    Resident 2016 - 2021

    2/18/2021

    Rude staff member in the leasing office. I believe andrea is her name. Snippy with current residents coming into office. Not polite. Erin is kind and helpful. The other one up front needs an attitude adjustment.

      Manager

      3/1/2021

      The Oaks of Vernon Hills
      We appreciate you for taking a moment to share your feedback with us. Our team strives to offer an exceptional living experience for our residents, so we're always seeking ways to further improve. We'd like to speak with you directly about your thoughts, so please give our office a call. It'd be a pleasure assisting you!
      Review Author Icon

      Siddharth_S596

      Resident 2019 - 2020

      2/12/2020

      This is a beautiful community with well-maintained and nicely-built apartments. I toured three nearby communities before finalizing Oaks, and I'm very glad that I did. The best characteristic of Oaks is the Maintenance team; Maintenance staff is extremely skilled, professional, and arrives almost immediately up on submission of a maintenance request. My only regret is not signing the lease on the day I toured the community; had I did, I would have saved $300 as my application fee. Sadly; the Sales staff did not allow me to spin the wheel that costed me $300. I still believe that I wasn't being instructed about the same-day signature condition; call it luck or a misunderstanding, I cannot go back and argue over the fee now.

        Manager

        2/19/2020

        The Oaks of Vernon Hills
        Siddarth, thank you for taking the time to leave us feedback. We always want our residents to enjoy a top-notch experience, so please feel free to reach out if you ever need assistance from our team.
        Review Author Icon

        anonymous

        prospectiveVisited 2019

        8/9/2019

        I toured this property recently and I was very impressed with the customer service I received. I believe the Sales representatives name was Diana. She was extremely friendly and gave me lots of information that really helped me. I was not sure about the location as I work a bit further but other than that I really loved the Property. Definitely give this place 5 stars!

          Manager

          8/14/2019

          The Oaks of Vernon Hills
          Thanks for your praise and kind comments about our team. Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
          Review Author Icon

          anonymous

          Resident 2015 - 2019

          2/28/2019

          Amazing property with outstanding customer service and maintenance. I recently had a problem with a clogged bathroom sink and the problem was addressed and rectified within 30 minutes. When they knocked at the door, I was assuming it was someone else since I had just submitted my request for service. Very quite building with friendly residents.

            Manager

            8/24/2019

            The Oaks of Vernon Hills
            Anonymous, reviews like this give us motivation and help us ensure we provide high-quality care. Our maintenance staff will appreciate the positive feedback!
            Review Author Icon

            kjreeves

            Resident 2016 - 2019

            2/26/2019

            This place is ridiculous. It is not luxury. Door intercom broken for months on end. I have had FIVE service request for my broken closet door in the past year. New management is the worst I've ever experienced. This apartments are not luxury. My washer machine sounds like a 747 taking off when it runs and the dishwasher takes 5+ hours to complete a cycle. This place is a ripoff and not at all worth it.

              Manager

              2/28/2019

              The Oaks of Vernon Hills
              Thank you very much for sharing these comments. We'd like the opportunity to make this up to you, so if you're willing, please contact the Property Manager at (847) 305-3793. We hope to hear from you.
              Review Author Icon

              anonymous

              Resident 2018 - 2019

              2/19/2019

              i love this complex because the staff are so dedicated. Maintenance is always on top of their game and the neighbors are awesome. Very clean and quiet. Love this place, would definitely recommend. I live in a one bedroom and I have a nice balcony review and my dog loves all the other dogs here.

                Manager

                2/20/2019

                The Oaks of Vernon Hills
                Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Oaks of Vernon Hills! We're glad to see the care we take shows. Thanks for the feedback!
                Review Author Icon

                Melissa7cordova

                Resident 2019

                2/15/2019

                I am new resident at the Oaks, relocating from a different state, the entire staff has been amazing, the apartments are beautiful and maintenance service is simply excellent, I highly recommend the Oaks as it is the best community I have ever lived in.

                  Manager

                  8/24/2019

                  The Oaks of Vernon Hills
                  Melissa7cordova, thank you for your review! Our most sincerest welcome to the community!
                  Review Author Icon

                  anonymous

                  Resident 2018 - 2019

                  10/16/2019

                  Fantastic location (close to every store/gym/interstate but still so peaceful), very helpful staff with any questions you have, and the easy/prompt response to maintenance requests is great (responses seem almost immediate). They make you feel at home and their maintenance manager Berny has been overwhelmingly helpful during my time here. I would recommend The Oaks of Vernon Hills to anyone who is looking in the area.

                    Manager

                    8/24/2019

                    The Oaks of Vernon Hills
                    Liskhm, thank you for taking the time to leave us feedback. It's always great hearing positive feedback from our residents! Thanks again!
                    Review Author Icon

                    Glw40

                    Resident 2019

                    1/28/2019

                    Moved in after a fire in my home in summer of 2108. Great experience overall. Staff is exceptional and the minor maintenance issue I had was successfully addressed in minutes. Pet friendly and very clean. If I didn't have a house to go back to; I would consider staying.

                      Manager

                      2/4/2019

                      The Oaks of Vernon Hills
                      Thanks for your response! We're glad to see the care we take shows. Thanks for the feedback!
                      Review Author Icon

                      Chris_M376

                      Resident 2019

                      1/25/2019

                      All the staff is fantastic , very friendly , very accommodating. Maintenance staff is great as well. Apartment is beautiful. Would def recommend living at the oaks of Vernon Hills. The gym is perfect as well as the common areas . I moved in during the winter time so I have yet gone to the pool but I'm sure it will be awesome. Excited to take my daughter to the playground as well.

                        Manager

                        8/24/2019

                        The Oaks of Vernon Hills
                        We are happy to have you be part of our community and hope that you will continue to be happy for as long as you stay. Please give us a call or stop by our office if you ever need anything!
                        Review Author Icon

                        anonymous

                        Resident 2018 - 2019

                        9/15/2019

                        The staff at The Oaks are what make this such a great place to life. Make no mistake, I love my apartment. The kitchen is huge, everything is modern and clean, there's plenty of storage, the grounds are beautiful...but it is the sense of community that the leasing and maintenance staff strive to create that makes this such a special place The events from the pool parties to bingo night, are fun and they go out of the way to make everyone feel special.

                          Manager

                          6/24/2020

                          The Oaks of Vernon Hills
                          Thank you so much for taking the time to write this review! We really appreciate the wonderful things you've said about our community.
                          Review Author Icon

                          Sandra Hansen

                          Resident 2018 - 2019

                          1/28/2019

                          A few days ago my heat wasn't turning on for some reason. It eventually kicked on by itself, but the maintenance team still came out to check it out, just in case. They were very thorough, I've had nothing but good experiences living at the Oaks!

                            Manager

                            6/24/2020

                            The Oaks of Vernon Hills
                            Sandra, thank you so much for taking the time to write this review! We really appreciate the wonderful things you've said about our community.
                            Review Author Icon

                            Rthibaudeau

                            Resident 2018

                            12/13/2018

                            We moved into the Oaks earlier this month and have been very pleased so far. Ample parking, nice workout facility, and we can't wait to use the pool/fire pit/and grill areas this summer! Quiet place, and has a park for young children. Great new management - friendly emails including invitations for free events in the clubhouse (hot chocolate bar/gift wrapping/breakfast etc..). Would highly recommend living here! -Rebecca Thibaudeau

                              Manager

                              6/24/2020

                              The Oaks of Vernon Hills
                              Thank you so much for taking the time to write this review! We really appreciate the wonderful things you've said about our community.
                              Review Author Icon

                              anonymous

                              Resident 2018

                              9/19/2018

                              Absolutely terrible. Management is incompetent and rude. The charges are almost always wrong and they take months to pay you back. This place is horrible and the new management should be ashamed for how poorly they do their jobs.

                                Manager

                                9/23/2018

                                The Oaks of Vernon Hills
                                Hi, thank you for bringing this matter to our attention. We strive to provide excellent living experiences. Please call the Property Manager directly at (847) 305-3793 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
                                Review Author Icon

                                anonymous

                                Resident 2018

                                6/7/2018

                                The staff at this apartment, especially the manager, Michael, has been so helpful, before and after we moved in. As we are new to Chicago, he has gone above and beyond in assisting us with applying for Internet, electricity and even buying cars. Just the assistance we have received is worth living here. The apartment complex is great and you can hardly hear anything from outside the room!

                                  Manager

                                  2/18/2021

                                  The Oaks of Vernon Hills
                                  Thank you for reaching out to us and taking the time to leave such positive feedback!
                                  Review Author Icon

                                  anonymous

                                  Resident 2016 - 2017

                                  9/13/2017

                                  Poorly constructed apartments. Management is aweful. Never work & never respond unless they need something. Apartments are waaay overpriced.

                                    Manager

                                    2/18/2021

                                    The Oaks of Vernon Hills
                                    Thank you for reaching out to us and taking the time to leave feedback.
                                    Review Author Icon

                                    anonymous

                                    Resident 2016 - 2017

                                    8/30/2017

                                    The picture tells all. Mold from day one!

                                      Manager

                                      2/19/2021

                                      The Oaks of Vernon Hills
                                      Thank you for reaching out to us and taking the time to leave feedback.
                                      Review Author Icon

                                      anonymous

                                      Resident 2016 - 2017

                                      8/10/2017

                                      Apartments are all filled with live Black Mold. Severe health problems associated with the Oaks of Vernon Hills. I have attached photos for reference to show. Even worse in other units.

                                        Manager

                                        2/18/2021

                                        The Oaks of Vernon Hills
                                        Thank you for reaching out to us and taking the time to leave feedback.
                                        Review Author Icon

                                        anonymous

                                        Resident 2017

                                        5/25/2017

                                        The staff is fantastic! They are always very knowledgeable when I have questions. I also receive such a warm and friendly welcome when I go into the leasing office. Thanks guys

                                          Manager

                                          2/18/2021

                                          The Oaks of Vernon Hills
                                          Thank you for reaching out to us and taking the time to leave such positive feedback!
                                          Review Author Icon

                                          anonymous

                                          Resident 2016 - 2017

                                          5/22/2017

                                          The apartments are very nice and just as they seem in the photos. Maintenance is very prompt at returning requests and following up. I'm hoping to see more community events and initiatives now that it's nearing summer. I also wish the gym was better equipped with newer equipment, but otherwise it's a very quite community and the perfect location!

                                            Manager

                                            2/18/2021

                                            The Oaks of Vernon Hills
                                            Thank you for reaching out to us and taking the time to leave such positive feedback!
                                            Review Author Icon

                                            anonymous

                                            Resident 2015 - 2017

                                            1/19/2017

                                            I was one of the 1st homeowners to move-in & everyone that works for the community has been so helpful & available for questions. It's been a great experience & I really appreciate how accommodating everyone has been with my requests. It was all about customer service with everyone that works here. Thank you!

                                              Manager

                                              2/18/2021

                                              The Oaks of Vernon Hills
                                              Thank you for reaching out to us and taking the time to leave such positive feedback!
                                              Review Author Icon

                                              anonymous

                                              Resident 2016

                                              10/19/2016

                                              I moved here in July. Prior to moving in, the managers and others in the office were kind and eager to help. That ended after I took possession. I called twice to ask about renting a storage space. I shouldn't have to beg to spend money. Finally, I reached someone directly. A manager offered to help. Yet, when I appeared in the office, she was busy and an other office person took a msg. to give to her on my behalf. Not surprisingly, she didn't do so. I dropped the issue. Forget the storage space-6 months free, or not. I can hear everything outside of my apartment and above me. I hear two dogs barking all the time. I hear the people above me; their walking, their closing cabinets and stomping around in the bathroom. Just yesterday, I spoke with the same person from above in the office and left a message for a manager regarding the noisy pipes that they need to fix by cutting a huge whole in my wall due to another builder's mistake. I called back over an hour later. The person I left a message for....She did not receive my message. That, is unprofessional and… See More>
                                                Manager

                                                2/18/2021

                                                The Oaks of Vernon Hills
                                                Thank you for reaching out to us and taking the time to leave your feedback.
                                                Review Author Icon

                                                anonymous

                                                Resident 2016

                                                9/30/2016

                                                The Osks at Vernon Hills is by far the best rental complex in the area. We had a realtor take us to several complexes and all the others were old, outdated, in need of TLC, and had grounds that were dingy and in need of desperate help. The Osks is fresh, bright, top of the line kitchens, snd with beautifully groomed grounds. Having several grill areas that are brand new, a sparkling clean pool area, common room and theater available PLUS an awesome gym.... Well it's simply the best !

                                                  Manager

                                                  2/18/2021

                                                  The Oaks of Vernon Hills
                                                  Thank you for reaching out to us and taking the time to leave such positive feedback!
                                                  Review Author Icon

                                                  Kbuss1203@gmail.com

                                                  Resident 2015 - 2016

                                                  9/22/2016

                                                  This is the best place I've ever lived !! Quiet, friendly, very clean. The commute on 22/half day road isn't ideal... But that's my only complaint.

                                                    Manager

                                                    2/18/2021

                                                    The Oaks of Vernon Hills
                                                    Thank you for reaching out to us and taking the time to leave such positive feedback!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Birch

                                                    1 Bed, 1 Bath | 776 sq. ft.

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Cypress

                                                    1 Bed, 1 Bath | 889 sq. ft.

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Fresno

                                                    1 Bed, 1 Bath | 893 sq. ft.

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    Noise

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                                                    Grounds

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                                                    Safety

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                                                    Office Staff

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                                                    Neighborhood

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                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

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                                                    Number of reviews in the past 365 days

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                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.. Pet Limit: 2
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                                                    Other
                                                    • Business Center
                                                    • Fitness Center
                                                    • Game Room with Billiards Table
                                                    • On-Site Management
                                                    • On-site 24-Hour Maintenance
                                                    • Online Resident Portal with Rent Payment
                                                    • Pet-Friendly Community
                                                    • State of the Art Harborfit Fitness Center
                                                    • Swimming Pool with Outdoor Grilling and Dining Area
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                                                    Leasing

                                                    Welcome to your new home at The Oaks Of Vernon Hills in Vernon Hills. You will love coming home to your luxurious one or two-bedroom apartment home, or three-bedroom townhome with attached 2 car garage. Indulge in spectacular spaces and extravagant comfort with granite counter tops, stainless steel appliances, expansive closet space and a washer & dryer in each home. Step outside of your front door and enjoy the sparkling resort style swimming pool & sundeck, luxurious clubhouse with state-of-the-art fitness center, business center, billboards table & theater room, or relax by the outdoor fire pit and barbecue areas. Take your furry friends to the private dog park and enjoy a stroll on one of the walking or bike paths nearby.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Willow Bridge Property Company

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Willow Bridge Property Company
                                                    Dogs Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2.5 Baths

                                                    Check Availability

                                                    The Oaks of Vernon Hills

                                                    July 2024

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                                                    The Oaks of Vernon Hills is a 696 - 1,800 sq. ft. apartment in Vernon Hills in zip code 60061. This community has a 1 - 3 Beds, 1 - 2.5 Baths Nearby cities include Mundelein, Lincolnshire, Libertyville, Long Grove, and Buffalo Grove.

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