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Resident · 2011 - 2013
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08/01/2014
These are very basic apartments at a cheap price, great for someone just starting out on their own. The stainless steal appliances were a plus. The parking is terrible, it is assigned spaces. My spot was right next to the dumpster and I was constantly stepping over bags of rotten food or moving couches out of the way so I could park. People always take your spot and it starts a waterfall effect of everyone parking in someone else's space. There is hardly any guest parking and the spots are always taken, by the same cars even though it says you need a pass. We had an issue with bugs in our apartment, but they sent an exterminator in with many follow ups (a lot of people must have bugs because they have a standing appointment with an exterminator to come in weekly) Our neighbors were for the most part courteous and not partying, there are a lot of young families, but a lot of them leave their shoes in the hallway which gets smelly. When we moved in our apartment was not properly cleaned. The shower was disgusting, and surprise, when we moved out we got dinged on our security deposit because it wasn't clean enough. It has tennis courts but they are a joke. I tried to go with my boyfriend but since he was not a lease holder they said he had to pay for a court pass AND we had to pay an hourly fee. Seriously? Just for an apartment tennis court? They pay someone to sit outside of the courts all day, and make sure people are paying this ridiculous fee, what a waste. Please be aware that they do not pay you interest on your security deposit, which is illegal in the state of Illinois.
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Param Apartments Manager

10/24/2014

Dear Resident, We are sorry to hear about the issues you faced while staying with us at Param. We strive to make every tenant's experience fantastic one. Some good news - while we used to charge a one time fee for non tenants (not sure where you heard hourly), our court policy has changed! Residents can bring up to two guests free of charge! However the courts are for tenant use only during peak usage times. Regarding the interest on your security deposit - we have been in a transition of accounting systems. If it was missed we will gladly reimburse you that amount. Please contact the office at your earliest convenience so we can help solve this concern. You can reach us at 630-629-7863 Sincerely, Param Management

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