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Resident · 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/24/2016
I stayed at Param for a year in a furnished 1 BR/Bath unit and had an overall very good experience. The first thing to comment on would be the people. The staff and management were very friendly, and as a family owned business, you really do feel apart of the family. They would even take a personal interest and ask how family was and send out holiday texts, etc. The staff were always available to answer questions / concerns and get service orders processed. I was very satisfied how they worked with me to meet my requests. In particular I had good experience with Faiza - leasing agent, Sadia - billing / cleaning matters, and Tauseef - getting locked out :P. I was brand new to the area completely and they took a personal interest in helping me get settled in and familiar with the area. The second thing to comment on would be the location. I couldn't have asked for a better setup. Work in Oak Brook / Oakbrook Terrace was literally right around the corner, and Param is located right around all the Pakistani / Indian / ---- restaurants and grocery shops and also right across the street from the IFS mosque (one of the most prominent in all of Chicago), so if these things appeal to you, this is a perfect spot. Additionally, the management and much of the residents are of Indian or Pakistani descent so if you are coming from a similar background, you may really feel at home As far as prices, I would say they were pretty reasonable, especially for a furnished apartment, and the unit I had in particular was very nice. Everything was new and it matched well. I always got complements on the looks, comfort and size of my place. I was able to house many visitors without any problem. The room included free cleaning every other week which was really nice! To be fair I did have some issues, but nothing major. The door to our building door had a broken lock and this went unfixed for many months. Also, I had my mail stolen from me twice - so make sure you put a sign on the door letting the mail carrier know not to leave mail in front of the door, but rather at the leasing office, or better yet, put your mailing address as the leasing office directly), and lastly, there was a pretty bad skunk problem at night time for a couple months. Also, there seemed to be lots of temporary water shutdowns and extermination visits, but these usually happened during the working day so I never really noticed anything. The management does make a solid effort to protect your privacy and only do things with your permission. The laundry machines often did not work properly too. But overall, maintenance responded to requests pretty fast. My mailbox didn't close properly but that was taken care of. Walls are surprisingly well insulated so I never once had any issue of noise penetrating (except sometimes kids running in the hallways) and I barely had to use any heat believe it or not Keep in mind that these apartments aren't luxury or new, and the buildings may look old (they have been around for quite some time), but the comfort and warmth makes you feel right at home. No weird smells or sketchy people - everyone seemed friendly, hard-working and culturally and family-oriented. The only reason I didn't extend my lease was that I decided to try out living closer to the city / closer to friends (although when traffic is light the city isn't too far), but otherwise I definitely would've stayed and it was hard letting go If you could relate to this post then give it a shot. Turned out to be the perfect place for me.
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