Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 83.33% |
Average time to respond to reviews | 112.67 days |
Contact Property
The Lakes at Fountain Square
500 Lakehurst Rd
Waukegan, IL 60085
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 83.33% |
Average time to respond to reviews | 112.67 days |
Thank you for sharing your experience at The Lakes at Fountain Square. We apologize if your experience was not up to your standards. We encourage you to contact the office to discuss options available to repair your countertops. At this time, repairs are limited due to our focus on following current protocol for Covid-19. However, we would be happy to discuss options to repair once restrictions are lifted. Thank you.
Thank you for providing feedback for The Lakes at Fountain Square. We are glad to hear that you had a welcoming experience and our team responding to your request quickly. We look forward to your continued residency and welcome you to reach out to our onsite team if you need additional assistance. Thank you!
Thank you for taking the time to provide feedback regarding The Lakes at Fountain Square. We are sorry that your experience has not met your expectations. Our onsite team has been made aware of your concerns and will evaluate the parking situation immediately. In the meantime, please know that we do have garages available. If that is something you might be interested, please contact our team for further information. We would be happy to check to see if there are any garages available near your home.
Thank you for taking the time to review The Lakes at Fountain Square. We are glad to hear that you are happy at our community. Please feel free to reach out if there is anything we can assist you with in the future. We look forward to your continued residency. Thank you, The Lakes at Fountain Square Team
We appreciate you letting us know that our team members welcome you professionally and attentively. We take pride in making sure our residents are happy and feel like they are home. Please let us know if there is anything we can assist you with in your new home.
We are happy to hear that our team members welcomed you professionally and attentively. We take pride in making our residents feel at home. Welcome to the community!
Thank you for taking the time to provide your feedback. We are happy to hear you love your new home.
We're so happy to have you as part of our community! The lake is our second favorite thing about Lakes at Fountain Square after our fantastic residents! We hope we can serve you for many years to come. If there's anything you should need, please don't hesitate to contact the leasing office. Thanks for taking the time to leave us a 5 Star review!
Thank you so much for your 5 Star Super review! We greatly appreciate you taking the time to let us know how we're doing. Please let us know if we can do anything to assist you in the future.
Thank you so much for taking the time to leave us your feedback and review! We're so glad you're happy with the level of service provided and hope you'll call us home for many years to come!
Thank you for the 4 star review. We appreciate any and all feedback as it helps us to provide the best possible living experience for our residents! We are so happy that you love your apartment, our community, and our professional onsite team. We look forward to you calling The Lakes at Fountain Square home for many years to come!
Thank you so much for taking the time to leave us your feedback and review! We're so glad you're happy with the level of service provided and hope you'll call us home for many years to come!
Thank you for sharing your experience with us. We take all feedback seriously and use it as a chance to learn how to better serve you. Additionally, we apologize if the experiences you've had are not to your satisfaction and assure you that it is not the level of service we strive to provide. We would love to discuss any issues you are experiencing in greater detail and encourage you to stop in the office at your convenience. We want to ensure that you enjoy living at our community so please reach out as soon as possible.
We appreciate you taking the time to let us know how much you enjoy the community! We are happy to hear that our onsite team is providing you the assistance you need to enjoy living here. Thank you.
Thank you for taking the time to review our community. We are humbled by all the wonderful things you have to say about the community and the professional on-site team, and look forward to you calling us home for many years to come!
Thank you so much for taking the time to leave us a 5 star review! We're so happy to have you as a part of our community and hope to have you as a resident for many years to come. If there's anything we can do to make your experience better, please be sure to let the leasing office know. Thanks again!
Thank you for taking the time to review The Lakes at Fountain Square. We are so happy to hear that you are enjoying your new apartment as well as the community! We work hard to make this the best possible living experience in the area and love to see when our hard work is noticed! We look forward to you calling us home for many years to come!
Thank you for taking the time to provide your feedback. We love to hear that our residents love our community enough to refer their friends. We also have a referral program for referring new residents, feel free to stop by the office for more information.
Thank you so much for taking the time to write a review for our property. We are so happy that your experience thus far with us has been such a great one!
Thank you for taking the time to review our community! We are humbled by your positive feedback and look forward to you calling The Lakes at Fountain Square home for many years to come!
Thank you for taking the time to review The Lakes at Fountain Square. We appreciate your feedback and glad that you enjoy living at our community. Please feel free to stop by the office if there is anything we can help with you. We hope to have you as a resident for many years to come.
Thank you so much for taking the time to review our community. Please feel free to stop in the leasing office to address any issues you may have in regards to the noise from your upstairs neighbors.
We are happy to hear you love living at Lakes At Fountain Square and that our team members are able to resolve your issues! Thank you for taking the time to leave your feedback, we appreciate you.
We are happy to hear that you love your home here at Lakes of Fountain Square. The pool is a great place to lounge and catch some sun. Thank you for leaving your feedback for our review.
$1,018 - $1,706
680
5 Units
Michigan
$1,310 - $1,916
880
5 Units
Ontario
N/A
1,080
N/A
Superior
*We are currently operating with a heightened sensitivity to social distancing. We would still very much love to show you our community and discuss available options for touring. Please contact us to learn more.*At The Lakes at Fountain Square in Waukegan, IL, everyday life is filled with comfort and luxury. Our beautifully renovated 1- or 2-bedroom apartment homes feature new and updated light fixtures, two-tone paint, stylish countertops, modern appliances and so much more!Read by our lake or get in a quick run on the jogging trails after work. Don’t forget to come by the clubhouse for our monthly resident events! Live the resort lifestyle with 2 beautiful pools and a sun lounge area, re energize at our fitness center, or take advantage of the summer days on the tennis courts
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Contact Property
The Lakes at Fountain Square
500 Lakehurst Rd
Waukegan, IL 60085