Ratings & Prices for Brook Hill, Westmont, IL

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	2.3
Safety	3
Office Staff	2.3
Maintenance	2.3
Neighborhood	2.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (81 Reviews)

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michae1996 • Resident • 2020

07/15/2020

I would not recommend this place to anyone, the Maintenance upkeep is horrible. My heat has broke down on multiple occasions and my family and I had to stay in the hotel across the street. NOW THAT ITS THE SUMMER TIME THE AC RUN 24 hours… See More

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Resident • 2018 - 2019

12/23/2019

If you are planning to live here, it would be such a waste of money because the quality of the apartments is really low and the apartments themselves with windows and flooring are old and the management doesn't care. An average rent for an apartment at… See More

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Resident • 2019

12/18/2019

I have lived here for over 4 years and have great things to say about the place. The pool is over 7 feet deep which is awesome and they have a garbage service that picks up your trash so you don't have to take it out… See More

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Resident • 2019

11/06/2019

The new company that has taken over at brookhill is the best. Maintenance supervisor came in to my apartment and fixed things that I didn't know what there and also fix the issue that I called about...................................................... ..........................................................,

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Sahily N_S • Resident • 2019

06/03/2019

Not worth the money. These units are old, old windows, horrible insulation, and since they operate off electric heat expect your ComEd bill to be $250-400 a month. No, that is not an exaggeration. My dryer NEVER worked properly, taking 2-3 cycles to dry clothes and… See More

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Resident • 2014 - 2019

05/28/2019

This was probably one of the worst experiences I have ever had. We stayed for so long because it is the only "affordable" place in the area. The office staff (ESPECIALLY TAISHA!) have always been rude. Maintenance never responded in an appropriate amount of time. They… See More

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Arnita_J • Resident • 2019

02/15/2019

As a resident of 8 years, I've seen management and maintenance crews change. Current employees have been professional, pleasant and quick to respond to my inquiries and needs. The property has gone thru recent external upgrades and not sure how, but the stink bug invasion appears… See More

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Resident • 2000 - 2018

11/27/2018

I would not recommend this place to anyone. My senior mom lives there. The Snow storm on Sunday not a flake of snow was shoveled. You can not get out your door and trying top drive in the parking lot without getting stuck is a feat.… See More

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dawnovia • Resident • 2018

10/26/2018

Let me start by saying I completely in love with Brook Hill! Prior to me going to view the townhome, I thought let me read the reviews. They made me a bit nervous to view the property but I thought forget the reviews. Boy, am glad… See More

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Resident • 2018

09/20/2018

I had to move because the property is old and needs major window repairs. Every time I called to get the window fixed because everytime it rained water came in through the frame, I reported this several times and I didn't get anything done.

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Resident • 2017 - 2018

09/18/2018

I have lived at brookhill apartment for about 2 years now. I have experienced alot working here. I can mostly say that the company that has taking over has been good. The staff is wonderful and the maintenance department is on time they come when you… See More

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Resident • 2018

08/24/2018

I have lived there for a month and a half. Worst month and half of my life. Staff is horrible and not professional at all. Having been calling them, since day 1 about my dryer not getting hot and the dish washer not working the thermostat… See More

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zachpfeiffer • Resident • 2016 - 2017

11/28/2017

New management team is great! Very kind and very helpful. The apartments are nice, quiet, and in a great location. Malls, highway, and train are close by so it is very convenient. Would definitely recommend.

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Nida_M • Resident • 2017

11/09/2017

I moved in a couple of months ago and am loving the place! Its conveniently located and is a nice and quiet neighborhood. Everything was perfect when we moved in. The staff is very friendly and helpful. Would definitely recommend this place.

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lamarsday • Resident • 2017

11/03/2017

The area is quiet, everyone go about their day without interruption (renters). Seldom are there party's or loud noise. Parking is good. Maintenance is excellent. Adding new roofing. And other face lift to the proper. The walls are pretty solid. Yes I would recommend to friends.… See More

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megstar312 • Prospective Resident • Visited 2017

08/04/2017

These people bragged about being able to approve people and move them in, in 24 hours. We applied, didn't hear back for 3 days. I called and called and left voicemails and didn't hear back. FINALLY they answered one of my called, we were denied. THEN… See More

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Prospective Resident • Visited 2017

08/04/2017

These people bragged about being able to approve people and get them moved in, in 24 hours. I had to call them several times and found out 4 days later we were denied for an apartment. Then they STOLE MY MOVE IN MONEY.

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Resident • 2015 - 2017

07/22/2017

This complex is extremely pricey, 1700 for a 2 BR and there are zero upgrades. They switched property management 3 times this year so far. THEY NEVER FIX ANYTHING, UNLESS ITS AN EMERGENCY. So if you need your track lights replaced, doorknobs, cabinets, locks, refrigerator fixed.… See More

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Resident • 2016 - 2017

04/26/2017

These apartments are the closest thing to home I've felt while living in a community. The leasing agents are always so helpful with any questions you have and a bonus it is dog friendly! So I could bring my fur baby along with our journey. It… See More

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Maria1981 • Prospective Resident • Visited 2017

04/24/2017

I took a tour of this place after reading the reviews there's always good and bad reviews, but these apartments are so beautiful and newly remodeled and also very clean. This is a really great community with great amenities to offer. The staff is also very… See More

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Resident • 2016

11/22/2016

The garbage piles up on the weekends and by pile up I mean out into common areas...the pet waste cans are overflowing and they keep telling us we owe more on our rent...I send them all our documentation showing they are wrong and get NO RESPONSE.… See More

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allavina • Resident • 2013 - 2014

11/06/2014

Yes, as long as you still live there and are moving to a different apartment, they will move mountains to treat you like royalty. It is when you move that you get the two-faced service. Seriously, I just wrote the longest review and it got deleted.… See More

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brookhill2012 • Resident • 2012

10/16/2012

DO NOT RENT FROM BROOKHILL, my husband and I lived there and my husband was very sick, he committed suicide there and I could not live there on my own after that. I also could not afford $1350/mon for rent on just my income. Two days… See More

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Prospective Resident • Visited 2012

10/15/2012

Worst place ever. Never go to this apartment complex...Do not stand to there promises......They promise specific things and at the last minute do not stand to there promises. They are just there for money making. Zero customer satisfaction. Think 1000 times before going there....Never seen such… See More

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perfectlycontent12 • Resident • 2010 - 2012

09/15/2012

I'm really quite surprised by these reviews. YES it's a little more expensive then some- but you get what you pay for! My husband and I have lived here going on 2 years now and are about to renew our lease again! First of all the… See More

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•

Updated Review

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Manager

Features & Amenities

Parking

Guest Parking

General

24-Hour Emergency Maintenance
24-Hour Fitness Center
Additional Storage
Bark Park
Business Center
Clubhouse
Community BBQ Area
Complimentary Amenity Areas with Wi-Fi
Convenient to Park
Convenient to Westmont Metra Train Station
Convenient to Westmont Metro
Free Weights
Freeway Access
Grilling Area
High-Speed Internet
Online Payments Accepted
Online Resident Services
Package Receiving Service
Pet-Friendly Community
Picnic Area
Playground
Pool
Short Term Lease Available
Sundeck
Swimming Pool
Tennis Court
Trash and Recycling Center

Pets

Dogs Allowed
Fee: $300
Rent: $25
Restrictions: We are a pet-friendly community with no pet weight restrictions. We welcome up to 2 pets per household including cats, dogs, of any size, and any pet with fins or feathers. There is a one-time pet fee of $300 and a pet rent of $25. Breed restrictions apply. Please call for complete pet policy information.
Pet Limit: 2
Cats Allowed
Fee: $300
Rent: $25
Restrictions: We are a pet-friendly community with no pet weight restrictions. We welcome up to 2 pets per household including cats, dogs, of any size, and any pet with fins or feathers. There is a one-time pet fee of $300 and a pet rent of $25. Breed restrictions apply. Please call for complete pet policy information.
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,265 - $1,425
SQ. FT.
760
Available
Avail.
26 Units
Model
1 Bedroom

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,500 - $1,575
SQ. FT.
1,072
Available
Avail.
2 Units
Model
2 Bedroom 1072sqft

2 Bedrooms, 2.5 Bathrooms

Price
Price
$1,600 - $1,675
SQ. FT.
1,225
Available
Avail.
6 Units
Model
2 Bedroom 1225sqft

3 Bedrooms, 2.5 Bathrooms

Price
Price
$1,875 - $1,975
SQ. FT.
1,460
Available
Avail.
8 Units
Model
3 Bedroom

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Experience the lifestyle you deserve at Brook Hill Apartment Homes in Westmont, Illinois. Ideally located between prestigious Oak Brook and Midwestern University, with easy access to IL Route 83, you can choose from our spacious one-bedroom apartments or one of our two-story two or three-bedroom townhomes. Whatever you choose, you will find the privacy, convenience, and style you desire plus perks and services you may not have thought of. In addition to our prompt, friendly service, we offer tasteful classic and fully renovated apartment homes with essential amenities including in-home washer and dryer, abundant closets. Each apartment home is thoughtfully designed with a private entrance, oversized patio or balcony, and generous room sizes including dedicated dining areas. Our renovated apartment homes feature new appliances, faux wood plank style flooring, and new cabinets. Move into Brook Hill and enjoy a modern clubhouse with a 24-hour fitness center, indoor-outdoor fireplace, ...

Office Hours

Sunday: 12:00 PM - 05:00 PM
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Brook Hill?
The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Brook Hill?
The community is rated 2.3/5 stars, signifying moderate satisfaction on average.

How safe is Brook Hill?
The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 2.7/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.3/5 stars, which is considered being moderately effective on average.

Who manages Brook Hill?
Eos Real Estate Property Management Group

What is the pet policy at Brook Hill?
Dogs Allowed
Fee: $300
Rent: $25
Restrictions: We are a pet-friendly community with no pet weight restrictions. We welcome up to 2 pets per household including cats, dogs, of any size, and any pet with fins or feathers. There is a one-time pet fee of $300 and a pet rent of $25. Breed restrictions apply. Please call for complete pet policy information.
Pet Limit: 2
Cats Allowed
Fee: $300
Rent: $25
Restrictions: We are a pet-friendly community with no pet weight restrictions. We welcome up to 2 pets per household including cats, dogs, of any size, and any pet with fins or feathers. There is a one-time pet fee of $300 and a pet rent of $25. Breed restrictions apply. Please call for complete pet policy information.
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2.5 Baths and 3 Beds, 2.5 Baths

Brook Hill

Floor Plans

epIQ Report Card

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Ratings & Reviews (81 Reviews)

Noise

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Grounds

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Noise

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Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time