What are noise levels like at Mallard Lake Apartments?

The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Mallard Lake Apartments?

The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is Mallard Lake Apartments?

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3/5 stars, which is considered being moderately effective on average.

What types of floor plans are available?

Studio, 1.5 Baths and 1 Bed, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths

Ratings & Prices for Mallard Lake Apartments, Wheeling, IL

Renter Ratings

Noise	N/A
Grounds	4
Safety	3
Office Staff	2
Maintenance	3
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (88 Reviews)

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Resident • 2020

03/14/2020

The true color of crocodiles ?? come once you say you want to leave apartment. They come to you very polite when go for new lease contract, however when you say you need to leave apartment for any reason they show their color and they charge… See More

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Resident • 2018 - 2019

01/05/2019

would like to warm any future residents before signing their lease with Mallard Lake . Management at Mallard Lake is outright rude and disrespectful. I am a current resident and I truly regret my decision to sign a lease with this apartment. I am amazed at… See More

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Resident • 2018

07/10/2018

Do not ever live in those apartments unless you have a lot of money. They will charge you unnecessary fee for everything. Maintenance is not good. leasing office Staff is the worst to help. For Laundry card, fitness center access card, etc. they charge a lot… See More

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mahesh.rajannan • Resident • 2013 - 2017

07/01/2017

When i came here in 2013, 1. The apartment was very good. 2. Courteous and friendly management. 3. Excellent maintanence. Then as if like flipping a switch starting late 2014, 1. Rude language by management. 2. Points back at rules "Refer page 3, line 2, in… See More

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Resident • 2016 - 2017

03/16/2017

Mallard Lake is a great place to live. Management has really stepped up to care for the residents and I have not had any issues that were not handled quickly. The rent is very fair and the property is well kept. I would recommend to my… See More

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Resident • 2013 - 2016

12/15/2016

Unfriendly Management. They are money minded. The only time they smile at you is before you take a lease. Once you are a resident they show their real Color. They love to charge fine on residents and thats how they run their business. Coyote are around… See More

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priya10 • Resident • 2016

12/13/2016

Please don't choose this apartment.We came here 3 months back and experiencing lot of whole day water was not there in the enitre building.When plumbing problems arise and we need to shift to hotel for a day because of full dirt and smell .Snow removal also… See More

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blankv • Resident • 2012 - 2016

10/19/2016

Mallard Lake apartments has been my home for more than 5 years now. The community is beautiful, the apartments are spacious and the rent is extremely low compared to other properties around. It is hard to find a place which will provide these amenities with this… See More

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oorkuruvi123 • Resident • 2014 - 2016

04/29/2016

The worst apartment in Chicago area. The are after money for every single thing. To many fines. Horrible office staff. Don't get trapped.

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Resident • 2015 - 2016

01/01/2016

These apartments are the worst. Staff is not friendly. Here is an example when they have to get money they do it real quick but when a resident asks for help, they don't really care. Staff themselves don't know who owe them and who dont, sometimes… See More

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jarkohsas • Resident • 2010 - 2015

08/22/2015

BEWARE: Mallard Lake Apt Wheeling IL, Cheating Indian community.... Read this, I stayed in Mallard lake apartment 695 Old buffalo grove rd for 5 years (2010 thru 2015) and decided to move outside the apartment by identifying a Sublease, The management charged me $1000 for sublease… See More

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Inkcentricities • Resident • 2012 - 2014

12/04/2014

I have lived here for more than two years. I have been happier here than any other apartment in which I have lived. There are some downsides like abundant geese and the little presents they leave, but overall the positives far outweigh any negatives. Management is… See More

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chicagoland123 • Resident • 2014

03/09/2014

Management sucks. They try to put penalties when ever and whereever possible. They always come up with some new rules to cash in your money. Apartment carpets are the worst i have seen in many years. They all are old and dirty buildings. Please stay away… See More

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31Roses • Resident • 2013 - 2014

01/27/2014

My husband and I have been living in a 2 bedroom apartment here since May 2013. We liked the model apartment and decided to rent here, although they do not let you see the unit until you move in. When we moved in, the carpeting, sinks,… See More

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Bunty78 • Resident • 2007

12/25/2013

The new management is a pleasure to work with. I had a wonderful experience working with Shelley Dehart, Regional Manager at Mallard Lake and would like to share my experience. I have lived in Mallard lake in 2007 and had to move out in a few… See More

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Resident • 2013

09/25/2013

This was the worse place I have ever lived and would not recommend it to my worse enemy the staff are racist bigots and very very rude. upon moving in I did not get a chance to see the apartment because it was occupied, however when… See More

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Dhuh • Resident • 2012 - 2013

06/15/2013

Mallard lake is undergoing a makeover. The current management is focussed on outer appearance -no bikes in the patio, no pots with droopy plants, no this no that else a fine is slapped! Being a resident my sincere hope is they also look at internals -some… See More

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Resident • 2013

02/06/2013

REALLY REALLY RUDE STAFF..Please do not be a victim to the 'low rent trap' in this apartment. They will tow your car if it snows heavily outside and you decide not to move your car for more than a day! The staff behaves in really pathetic… See More

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Resident • 2008 - 2012

11/16/2012

I have stayed here for 5 yrs and i do not recommend any resident as Leasing staff is rude and mannerless. They are not friendly and don't listen to resident at all. I would not want to interact with them again in future....

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pradeepsagar1438 • Resident • 2010 - 2012

09/22/2012

I stayed in this place for approx 2 years, and I can say excellent place to stay on. If I will ever get a chance to return back to chicago I will stay in this place. fully cooperative office and maintenance staff. Nice view ample parking… See More

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Resident • 2006 - 2011

06/23/2012

After pointing out a significant safety risk, I was told it would cost too much to resolve. A lot of water pools on a "courtyard" sidewalk with a sewer drain about 10 feet away. During the winter this water becomes a large, slippery sheet of ice.… See More

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Resident • 2006 - 2011

09/08/2011

I LOVE THIS KID-FRIENDLY PLACE BUT THERE IS NO SCHOOL BUS COMING TO THIS PROPERTY FROM THE NEAR BY TARKINGTON ELEMENTARY SCHOOL,OTHERWISE ITS A GREAT PLACE FOR FAMILIES AND KIDS WITH NO.OF PLAYGROUNDS,SWIMMING POOL WITH LIFE-GUARD,COMMUNITY EVENTS AND ADULT ENTERTAINMENT. See More

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Resident • 2007 - 2011

09/03/2011

Worst place ever .They will keep increasing your rent , on top they will never return your deposit money , place stinks , and there is to much noise ,

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nainaparthan • Resident • 2008

07/29/2011

i have been in mallar lake apmts for 4 yrs and my stay there was very enjoyable.a very nice community to live in..friendly management,community events,parks.i really miss my stay there,the beautiful evening walks,the spacious rooms..the elobrate kitchen and all and all.i strongly recommend this place.

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Resident • 2006 - 2011

06/18/2011

Very Poor Customer Service, the office staff esp. Girl with an accent, I think she is INDIAN, is horrible. Dont talk to her, she needs to be fired. I dont why they have her. She is USELESS Place is OLD, everything falling apart, they want big… See More

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•

Updated Review

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Manager

Leasing:

We at Mallard Lake Apartments believe it is more than just an apartment, it is your home. Our friendly and professional staff is dedicated to ensuring the comfort and the carefree apartment lifestyle you deserve. You will have superb location with access to all major expressways, shopping, schools, and great entertainment. Your comfort and convenience are our top priority. Our on-site management and maintenance team offers over 100 years of combined service. At Mallard Lake Apartmens you will know you are truly home.

Mallard Lake Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsB-

Review CountF

Manager's Review EngagementF

Manager's Review Reply TimeF

Ratings & Reviews (88 Reviews)

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