| Number of reviews in the past 365 days | 8 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 9.62 days |
ONE Wheeling Town Center
375 West Dundee Rd, Wheeling, IL 60090
375 West Dundee Rd, Wheeling, IL 60090
Floor Plans
- $1,420+
- $1,500+
- $1,999+
- $2,999+
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (9 Reviews)
No reviews match your search.
Property's Favorite
anonymous • tenant • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/14/2020
This apartment complex is simply amazing! I have been living here for about four months now and I have no regrets living here! Me and my boyfriend love our new built apartment. We honestly love how high tech in security this complex has which makes us … See More
Useful 0
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ONE Wheeling Town Center Manager
02/17/2020
Anonymous, thanks for the positive rating! Anonymous, we will pass your kind words along to the entire staff. It's experiences like yours that really keep us motivated! We always strive to provide a positive experience!
Tom_H413 • Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/27/2020
I've lived here for > 6 months. All these luxury apartments are pretty similar. With all apartments they have a construction price point I'd imagine so it's a give and take. The sacrifices here are that the appliances are Frigidaire which is a fairly cheap brand.… See More
Useful 0
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ONE Wheeling Town Center Manager
01/04/2021
Thank you for sharing your great experience with us!
skeeterman7 • Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/02/2020
Luxury Living? More like frat house living The establishment is nice, but if you have an issue, you can forget it. Do you have an obnoxious neighbor that blasts music from 7am until 10pm every day? Good luck trying to stop it. The policy in this… See More
Useful 1
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ONE Wheeling Town Center Manager
12/14/2020
Thanks for sharing your concern. It is our goal to treat everyone respectfully and to have loyal residents. We strive for continual improvement and welcome your feedback.
Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/02/2020
You do not get what you pay for. Apartments look nice, but are poorly done and the appliances are very low quality. Noise problems and marijuana issues. Neither have been solved by the leasing office. I would suggest looking somewhere else for cheaper See More
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ONE Wheeling Town Center Manager
12/14/2020
Thank you for taking the time to provide us with your feedback. We are saddened to hear you've had a bad experience; our intentions are to always exceed the expectations for everyone who walks through our doors. I would like to use this unfortunate situation as an opportunity for us to lean how we do better.
MonicaF1948 • Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/13/2020
I moved up to Wheeling from the city of Chicago and was a bit nervous about being in the suburbs. I moved to be closer to my children. From the very first I felt so taken care of and welcomed by the manager, Sandy Loperena. She… See More
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ONE Wheeling Town Center Manager
12/14/2020
Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Resident • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/23/2020
Very rude staff. Not high quality apartments. Please think twice before moving into this community. Leasing staff and residents are incredibly racist. Tells you the rent is $1560 then ends up being well over $2,000. See More
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ONE Wheeling Town Center Manager
02/25/2020
Anonymous, we take our residents' comments seriously and would appreciate the chance to discuss your concerns further. As the Regional Manager, I have never had any complaints of rude staff or racist behavior. This is very concerning and would appreciate the opportunity to speak with you directly in this regard. I can be reached at 260.492.4771. Jacqueline Todd, Regional Manager of GoldOller Real Estate
Resident • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/20/2020
This is a wonderful and inviting community. There are frequent events in the building to meet neighbors, enjoy food, drink, and each others company. The staff is great and listen to all our needs. Not to mention, the dogs are all friendly and cute. See More
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ONE Wheeling Town Center Manager
02/25/2020
It's great to hear you have been enjoying all the amenities available to you in our community! We appreciate your residency very much. Thank you for choosing ONE as your home.
Resident • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/14/2020
This apartment complex is simply amazing! I have been living here for about four months now and I have no regrets living here! Me and my boyfriend love our new built apartment. We honestly love how high tech in security this complex has which makes us… See More
Useful 0
Thanks for voting!
Report
ONE Wheeling Town Center Manager
02/17/2020
Anonymous, thanks for the positive rating! Anonymous, we will pass your kind words along to the entire staff. It's experiences like yours that really keep us motivated! We always strive to provide a positive experience!
Resident • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/13/2020
I live here! It is a beautiful building with friendly, accommodating staff. It's a great places for young adults, families, or people with pets.They have fun events onsite occasionally too! Awesome gym with Peloton bikes. Beautiful pool, grills, and game room. My apartment was spotless when… See More
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ONE Wheeling Town Center Manager
02/17/2020
Anonymous, it gives us great pleasure to read about your experience with us! Your review will help give others insight on what it is like to live at our community; we appreciate you taking the time to share your experience.
Lkuper • Resident • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/11/2019
The staff at ONE is amazing! Everyone here is incredibly friendly, accommodating and available whenever you need anything! From the office staff to the amazing maintenance engineer, Anthony, to the super friendly front desk people.. all of them make living here a wonderful experience! The place… See More
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ONE Wheeling Town Center Manager
09/13/2019
Thanks so much for the amazing review, Laura! We are so happy you're enjoying your stay! Please do not hesitate to reach out if you need anything!
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
General
- 24-Hour Door Man
- BBQ Grills
- Business Center and Conference Room
- Dog Washing Station and Open Green Space
- Fitness Center
- Pool
Pets
- Dogs Allowed
Fee: $300
Restrictions: Please call our Leasing Office for complete Pet Policy information.
Pet Limit: 2
Comments: You'll be happy to know that we allow dogs of all sizes, but do not allow the following breeds or dogs mixed with any of these breeds: Wolf or Wolf Hybrid, Pit Bull including American Staffordshire Terrier, American Pit Bull Terrier and Staffordshire Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Doberman Pinscher, Chow Chow, and Akita. - Cats Allowed
Fee: $300
Restrictions: Please call our Leasing Office for complete Pet Policy information.
Pet Limit: 2
Comments: You'll be happy to know that we allow dogs of all sizes, but do not allow the following breeds or dogs mixed with any of these breeds: Wolf or Wolf Hybrid, Pit Bull including American Staffordshire Terrier, American Pit Bull Terrier and Staffordshire Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Doberman Pinscher, Chow Chow, and Akita.
Floor Plans & Pricing
Studio, 1 Bathroom
- PricePrice
$1,420
- SQ. FT.
566
- AvailableAvail.
1 Units
- Model
Studios-1C
View Floor Plan
- PricePrice
$1,440
- SQ. FT.
660
- AvailableAvail.
N/A
- Model
Studios-1B
View Floor Plan
- PricePrice
$1,520
- SQ. FT.
601
- AvailableAvail.
1 Units
- Model
Studios-1D
View Floor Plan
1 Bedrooms, 1 Bathroom
- PricePrice
$1,500
- SQ. FT.
648
- AvailableAvail.
1 Units
- Model
1B1BA-1N
View Floor Plan
- PricePrice
$1,560 - $1,600
- SQ. FT.
732
- AvailableAvail.
N/A
- Model
1B1BA-1G
View Floor Plan
- PricePrice
$1,670 - $1,710
- SQ. FT.
810
- AvailableAvail.
N/A
- Model
1B1BA+D-1H
View Floor Plan
- PricePrice
$1,670 - $1,830
- SQ. FT.
900
- AvailableAvail.
N/A
- Model
1B1BA+D-1J
View Floor Plan
- PricePrice
$1,740
- SQ. FT.
737
- AvailableAvail.
1 Units
- Model
1B1BA-1R
View Floor Plan
- PricePrice
$1,740
- SQ. FT.
740
- AvailableAvail.
1 Units
- Model
1B1BA-1P
View Floor Plan
- PricePrice
$1,740 - $1,820
- SQ. FT.
791 - 840
- AvailableAvail.
11 Units
- Model
1B1BA-1A
View Floor Plan
- PricePrice
$1,880 - $1,950
- SQ. FT.
862
- AvailableAvail.
N/A
- Model
1B1BA-1Q
View Floor Plan
- PricePrice
$1,930
- SQ. FT.
865
- AvailableAvail.
1 Units
- Model
1B1BA-1AA
View Floor Plan
- PricePrice
$2,120
- SQ. FT.
1,016
- AvailableAvail.
N/A
- Model
1B1BA+D-1E
View Floor Plan
- PricePrice
$2,170
- SQ. FT.
916
- AvailableAvail.
1 Units
- Model
1B1BA+D-1M
View Floor Plan
2 Bedrooms, 2 Bathrooms
- PricePrice
$1,999 - $2,310
- SQ. FT.
1,191 - 1,271
- AvailableAvail.
16 Units
- Model
2B2BA-2A
View Floor Plan
- PricePrice
$2,140
- SQ. FT.
1,181
- AvailableAvail.
1 Units
- Model
2B2BA-2B
View Floor Plan
- PricePrice
$2,160
- SQ. FT.
1,189
- AvailableAvail.
2 Units
- Model
2B2BA-2E
View Floor Plan
- PricePrice
$2,200
- SQ. FT.
1,120
- AvailableAvail.
N/A
- Model
2B2BA-2G
View Floor Plan
- PricePrice
$2,289
- SQ. FT.
1,276
- AvailableAvail.
N/A
- Model
2B2BA-2AA
View Floor Plan
- PricePrice
$2,339 - $2,379
- SQ. FT.
1,249
- AvailableAvail.
2 Units
- Model
2B2BA+D-2H
View Floor Plan
- PricePrice
$2,420 - $2,430
- SQ. FT.
1,306 - 1,308
- AvailableAvail.
3 Units
- Model
2B2BA-2C
View Floor Plan
- PricePrice
$2,640 - $2,660
- SQ. FT.
1,348 - 1,355
- AvailableAvail.
3 Units
- Model
2B2BA+D-2D
View Floor Plan
3 Bedrooms, 2 Bathrooms
- PricePrice
$2,999 - $3,360
- SQ. FT.
1,420
- AvailableAvail.
4 Units
- Model
3B2BA-3C
View Floor Plan
- PricePrice
$3,440
- SQ. FT.
1,554
- AvailableAvail.
3 Units
- Model
3B2BA-3A
View Floor Plan
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
At ONE Wheeling Town Center choose from unique floor plans ranging from studios up to three bedroom homes. Each home features an open floorplan ideal for entertaining, private terraces or balconies, quartz countertops, modern subway tile backsplashes, keyless entry, washer and dryers, walk-in closets, stainless steel appliances, and built-in microwaves. Homes are offered in two sleek finishes, Dawn or Dusk, to match your individual preference. We offer flexible lease terms. Move in by November 30, 2020 and receive 2 months of free rent on a 14 month lease! For more information on ONE Wheeling Town Center, and to reserve your new apartment home today, visit us at
Go to Property WebsiteOffice Hours
- Sunday: 01:00 PM - 05:00 PM
- Monday - Friday: 09:00 AM - 06:00 PM
- Saturday: 10:00 AM - 05:00 PM
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Frequently Asked
What are noise levels like at ONE Wheeling Town Center?
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at ONE Wheeling Town Center?
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
How safe is ONE Wheeling Town Center?
The community is rated 4.3/5 stars, which is considered being extremely safe on average.
The community is rated 4.3/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 3.9/5 stars, which is considered being very effective on average.
The community is rated 3.9/5 stars, which is considered being very effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 9.62 days to their community reviews in the past year.
Managers have replied within 9.62 days to their community reviews in the past year.
Who manages ONE Wheeling Town Center?
GoldOller Real Estate Investments*
GoldOller Real Estate Investments*
What is the pet policy at ONE Wheeling Town Center?
Dogs Allowed
Fee: $300
Restrictions: Please call our Leasing Office for complete Pet Policy information.
Pet Limit: 2
Comments: You'll be happy to know that we allow dogs of all sizes, but do not allow the following breeds or dogs mixed with any of these breeds: Wolf or Wolf Hybrid, Pit Bull including American Staffordshire Terrier, American Pit Bull Terrier and Staffordshire Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Doberman Pinscher, Chow Chow, and Akita.
Cats Allowed
Fee: $300
Restrictions: Please call our Leasing Office for complete Pet Policy information.
Pet Limit: 2
Comments: You'll be happy to know that we allow dogs of all sizes, but do not allow the following breeds or dogs mixed with any of these breeds: Wolf or Wolf Hybrid, Pit Bull including American Staffordshire Terrier, American Pit Bull Terrier and Staffordshire Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Doberman Pinscher, Chow Chow, and Akita.
Dogs Allowed
Fee: $300
Restrictions: Please call our Leasing Office for complete Pet Policy information.
Pet Limit: 2
Comments: You'll be happy to know that we allow dogs of all sizes, but do not allow the following breeds or dogs mixed with any of these breeds: Wolf or Wolf Hybrid, Pit Bull including American Staffordshire Terrier, American Pit Bull Terrier and Staffordshire Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Doberman Pinscher, Chow Chow, and Akita.
Cats Allowed
Fee: $300
Restrictions: Please call our Leasing Office for complete Pet Policy information.
Pet Limit: 2
Comments: You'll be happy to know that we allow dogs of all sizes, but do not allow the following breeds or dogs mixed with any of these breeds: Wolf or Wolf Hybrid, Pit Bull including American Staffordshire Terrier, American Pit Bull Terrier and Staffordshire Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Doberman Pinscher, Chow Chow, and Akita.
What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths
ONE Wheeling Town Center Gallery
Manager Uploaded Photos
Floor Plans
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ONE Wheeling Town Center is a 566 - 1,554 sqft apartment in Wheeling in zip code 60090. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,420 - $3,440. Nearby cities include Buffalo Grove, Prospect Heights, Lincolnshire, Arlington Heights, and Northbrook. 60089, 60070, 60004, 60069, and 60062 are nearby zip codes.
