Review History for Beatricealvarado

Waterfall Glen Apartments


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Beatricealvarado

Resident 2013 - 2017

6/26/2017

The MANAGER is extremely UNPROFESSIONAL AND RUDE! I called the office 15 times and left a voicemail and got no response. So I went to the sales office to speak to someome because there was a sanitary issue in the hallway of our building. Not only did she make it seem like it wasnt her problem , like she couldn't call a cleaning company to take care of it, (someone or some on the hallway floor, and it's bad enough for the tenant to leave such obscenities) but after i told her what was wrong she didnt seem to care AT ALL. Said she was the only one working and rolled her eyes when I expressed that I understand having lots of responsibility and being left on your own, but that this was an important issue because its UNSANITARY, AND AFFECTS EVERYONE IN THE BUILDING. She rudely cut me off after she would ask a question about the situation. Seemed more pissed off because I knocked on the door with my cell phone after trying to open it (during business hours) and it was locked. So when I peeked in and saw no one, I knocked loudly as to be heard. This place half asses everything until something really breaks down. I've had my share of bad experiences living here and have held my tongue. But after being treated so terribly today, I can no longer keep quiet.

    Review 3 out of 124

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    Waterfall Glen Apartments

    March 2024

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