Willow Brook Apartment Homes
#4,861 #1 #58

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Willow Brook Apartment Homes

7440 Tennessee Drive, Willowbrook, IL 60527
(700 Reviews & Surveys)
$1,445 - $2,480/mo
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Floor Plans & Pricing

1 Bedroom

1 Bedroom

1 Bed, 1 Bath | 700 sq. ft.

$1,445 - $2,140

2 Available Units

See Floor Plan Details

1 Bedroom - Large

1 Bed, 1 Bath | 750 sq. ft.

See Floor Plan Details

2 Bedrooms

2 Bedroom

2 Beds, 1 Bath | 1,100 sq. ft.

$1,450 - $2,480

2 Available Units

See Floor Plan Details

2 Bedroom - Large

2 Beds, 1 Bath | 1,150 sq. ft.

See Floor Plan Details

3 Bedrooms

3 Bedroom

3 Beds, 2 Baths | 1,350 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

3.8

Grounds

4.5

Safety

4.0

Office Staff

4.7

Maintenance

4.5

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

8

Manager’s Review Engagement

A

Percentage of reviews responded to

87.50%

Manager’s Review Reply Time

B

Average time to respond to reviews

15.88 days

View Community Timeline
View Community Timeline

Willow Brook Apartment Homes Reviews

(120)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1197749

Verified Resident 2023 - 2024

4/4/2024

Our experience was a little rough at first. There is a sportsplex next door to our balcony and there is a ringing noise coming from the AC unit. I tried emailing the villiage and they said it was a screw loose even though it sounds… See More>
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    Resident 1228481

    Verified Resident 2022 - 2024

    2/21/2024

    It is a Fairly nice community as a whole. Dog friendly is a plus. Is in a decent location. Units have a tiny kitchen and almost no storage space. Rent is high considering what you get for the money. Parking rules can be a huge… See More>
      Manager

      2/22/2024

      Willow Brook Apartment Homes
      Thank you for your feedback about our community. With the parking rules, if you have a work car or a secondary car we can issue you another pass with proof of registration. Please contact the office, we would love to walk you through your options at 630-986-5780.

      Updated Review

      Review Author Icon

      Resident 939983

      Verified Resident 2021 - 2023

      11/27/2023

      Love this complex. Well kept inside and outside. Nice area close to shopping and churches. Maintenance is on top of any issues that you may have. The only thing that is a downfall to me is making guests pay for parking overnight. We already have… See More>
        Manager

        11/28/2023

        Willow Brook Apartment Homes
        Thank you so much for the feedback, we are so glad to hear how much you enjoy our complex. With guest parking the first 2 nights a month are free, but i understand that it can be frustrating to register guests. Be sure to register with the towing company online for the quick and easy access.
        Review Author Icon

        Resident 1183910

        Verified Resident 2021 - 2023

        9/25/2023

        May not be the cheapest, but the apartments are really nice. The walls are very thick so never hear anything from other tenants or even from the football field that's right next door. Never have an issue with parking, and even the community is really… See More>
          Manager

          9/27/2023

          Willow Brook Apartment Homes
          We are so happy to hear that you are enjoying your time at our property and with your neighbors!
          Review Author Icon

          Resident 1138567

          Verified Resident 2021 - 2023

          5/8/2023

          Rent is too high for what you get. Units are nice but no in unit and the laundry situation is not good. The basement is always flooded and ceilings leak frequently. Also wish we had better locks on our unit doors

            Manager

            5/23/2023

            Willow Brook Apartment Homes
            Very sorry to hear about issues in the laundry room, if you contact the office we will have maintenance repair your lock . We are always here to respond to any/all requests/issues that we are informed of from our valued residents. Resident satisfaction is our #1 priority. Thank you for your feedback.
            Review Author Icon

            Resident 1135000

            Verified Resident 2020 - 2023

            4/26/2023

            I like and appreciate my experience at this community.--?----------------?----?---?--------------------

              Manager

              5/23/2023

              Willow Brook Apartment Homes
              Thank you for your feedback! Please do not hesitate to reach out to our office, (630) 986-5780, with anything you may need.
              Review Author Icon

              Resident 1133026

              Verified Resident 2022 - 2023

              4/19/2023

              This is a great place to live. Inside and outside clean, kid and dog friendly. Residents and staff are friendly and helpful. Love that there is a park on the premises and a larger one with a walking trail across the street. The library and… See More>
                Manager

                5/23/2023

                Willow Brook Apartment Homes
                We are so happy that you are enjoying our community and level of service from our team! Please do not hesitate to reach out to our office with anything you may need. Thank you for your feedback.
                Review Author Icon

                Resident 1132983

                Verified Resident 2022 - 2023

                4/19/2023

                Great place to live. Office and maintenance never hesitate to help when needed. Everyone seem friendly. Neighbors are respectful. Area is really clean. Love the areas and shopping and stuff to do. Hope to stay for a while

                  Manager

                  5/23/2023

                  Willow Brook Apartment Homes
                  Thank you for your feedback. We are so happy to hear that you are enjoying living at our beautiful community! Please do not hesitate to contract us with anything you need 630-986-5780.

                  Updated Review

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                  Resident 876929

                  Verified Resident 2005 - 2023

                  4/3/2023

                  Fast courteous service. Issue no longer a problem. Reported Issue in the morning by late afternoon it was resolved. Very satisfied with resolution and the manner with which was handled from initial communication to end..

                    Manager

                    4/4/2023

                    Willow Brook Apartment Homes
                    We are happy to hear you were pleased with our maintenance staff and the prompt resolution to your work order!

                    Updated Review

                    Review Author Icon

                    Resident 740075

                    Verified Resident 2022 - 2023

                    3/27/2023

                    Very well maintained, friendly staff and professional maintenance team. High quality, clean apartments! I would highly recommend this complex to anyone looking for quiet apartment living in a perfect location.

                      Manager

                      4/4/2023

                      Willow Brook Apartment Homes
                      We are so glad you are enjoying your apartment, we love having you as a part of our community!
                      Review Author Icon

                      Resident 1118689

                      Verified Resident 2022 - 2023

                      3/6/2023

                      Wonderful community. Everyone is so nice and friendly. Office staff is excellent. Glad to be a part of something so nice. It's not often that you have neighbors and community that's so pleasing to live with and be around. I lucked out!

                        Manager

                        5/23/2023

                        Willow Brook Apartment Homes
                        Thank you for your feedback! Please do not hesitate to reach out to our office, 630-986-5780, with anything you may need.
                        Review Author Icon

                        Resident 1104742

                        Verified Resident 2020 - 2023

                        1/21/2023

                        This is a very clean and quiet community. Everyone is so nice and the staff is courteous and very helpful. If I need to leave a voicemail for leasing office, my inquiry is always followed up on and I couldn't be happier living here. Thank… See More>
                          Manager

                          1/25/2023

                          Willow Brook Apartment Homes
                          We are so glad that you enjoy our community as much as we enjoy having you as a part of our community!
                          Review Author Icon

                          Resident 1097512

                          Verified Resident 2022

                          12/26/2022

                          You can hear to much noise upstairs everyday all day long. There's poop in the grass. People don't pick up there pets waste. Back of the patio too much mud & tree branches on the ground. I pick up the branches and leaves.

                            Manager

                            1/3/2023

                            Willow Brook Apartment Homes
                            Thank you for the feedback, I will speak with landscaping about the branches and mud. With a lot of trees in the area and the shade that they provide the grass doesn't always grow in the shady areas. With pet waste, we do an annual spring clean up as well as provide several pet waste stations with garbage cans and bags. But we will send out a reminder to all the residents about being courtious an picking up after pets.

                            Updated Review

                            Review Author Icon

                            Resident 395200

                            Verified Resident 2018 - 2022

                            11/7/2022

                            Willowbrook Apartment Homes are located in a great area. Close to grocery stores and shopping. Very convenient. My only complaint is that, the older apartment needs upgrading. Everything else is fine.

                              Manager

                              11/12/2022

                              Willow Brook Apartment Homes
                              We love this location and are glad you are enjoying it too! We do offer updated apartments, when your lease renewal is coming up we would love to talk to you about possibly transferring to a more updated apartment.

                              Updated Review

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                              Resident 961739

                              Verified Resident 2021 - 2022

                              8/29/2022

                              Enjoy living in this community. Good neighbors who are friendly and have an assortment of dogs. Being adjacent to the Hinsdale South football field provides some entertainment during their season of football and soccer. The office staff is great. Always helpful.

                                Manager

                                9/14/2022

                                Willow Brook Apartment Homes
                                We are so glad you enjoy our community, we love hearing that you enjoy our neighbors' added entertainment!
                                Review Author Icon

                                Resident 1041869

                                Verified Resident 2018 - 2022

                                7/4/2022

                                No amenities, very cheap upgrades done to the units, but they charge like it's a high end community. The location is nice and usually pretty quiet. The office staff is nice and I feel does the best they can, but they frequently take awhile to… See More>
                                  Manager

                                  7/19/2022

                                  Willow Brook Apartment Homes
                                  I am sorry that you feel like the work that was done in your apartment was cheaply done, if we can do anything at all to improve your experience please let us know.
                                  Review Author Icon

                                  Resident 1037894

                                  Verified Resident 2021 - 2022

                                  6/20/2022

                                  Overall a good place to live. The only thing I could complain about is the parking situation as I've had issues with towing. I like that the community is walkable and there are parks nearby along with tons of grocery stores and restaurants.

                                    Manager

                                    7/19/2022

                                    Willow Brook Apartment Homes
                                    We are so happy you are enjoying our community, if we can help with anything for the parking problems you are having please feel free to call the leasing office at 630-986-5780.

                                    Updated Review

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                                    Resident 236740

                                    Verified Resident 1999 - 2022

                                    5/12/2022

                                    I have lived in this community over 40 years. It has been our home. I raised my children here in a safe friendly community with excellent parks and plenty of activities for the family. Some things have changed, but I have been happy here.

                                      Manager

                                      5/21/2022

                                      Willow Brook Apartment Homes
                                      We love our residents, especially the ones who we have seen grow over the years! It's been our pleasure to have your family with us for the last 40 years!

                                      Updated Review

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                                      Resident 248248

                                      Verified Resident 2018 - 2022

                                      4/6/2022

                                      Quiet community very professional and friendly office staff. I've lived here since 2005. Have seen a lot of improvements and there's more to come. Neighbors are respectful and caring which was evidenced during the height of the Covid pandemic

                                        Manager

                                        4/23/2022

                                        Willow Brook Apartment Homes
                                        We are so happy to hear that you enjoy our community as much as we enjoy having you as part of our community!!
                                        Review Author Icon

                                        Resident 1004691

                                        Verified Resident 2021 - 2022

                                        3/7/2022

                                        I really enjoy the community & the events they have. Staff is always friendly & maintenance always resolves issues fast. The lots & sidewalks are always cleared after it snows. Overall I've never had any major issues at this building.

                                          Manager

                                          3/19/2022

                                          Willow Brook Apartment Homes
                                          We are so happy to hear that you are enjoying Willowbrook Apartments! We love hosting the resident events and can't wait to have more in the warmer weather!
                                          Review Author Icon

                                          Resident 939183

                                          Verified Resident 2016 - 2021

                                          8/13/2021

                                          Community is safe and quiet. Office staff is friendly. They put money into things, but contractors only do things to 90%, so not as nice as could be. Examples, paint runs on stairs and rails, touch up with gloss paint over flat paint,… See More>
                                            Manager

                                            9/1/2021

                                            Willow Brook Apartment Homes
                                            Thank you for providing your feedback. I invite you to please reach out to our office, (630) 986-5780, so that I can determine better what the particular issues have been and make sure they do not repeat in the future. Resident satisfaction is our number 1 priority.

                                            Updated Review

                                            Review Author Icon

                                            Resident 719951

                                            Verified Resident 2019 - 2021

                                            7/9/2021

                                            I believe that money has to be spent to make repairs in the general building mostly due to water damage. The basement gets water just about every time it rains, you can see the black mold on the walls.

                                              Manager

                                              9/1/2021

                                              Willow Brook Apartment Homes
                                              We are so happy to hear that, overall, you are very satisfied with our community. We appreciate all feedback. We are currently working on our list of capital improvement projects for 2022. Basement water proofing is definitely an item we will be working on.
                                              Review Author Icon

                                              Resident 923811

                                              Verified Resident 2021

                                              7/5/2021

                                              Love the location, it's very close and central to many daily shops and spots you may need while living here. Love living next to a park! Only thing is walls are thin and the parking lot is susceptible to flooding when heavy rains comes. So… See More>
                                                Manager

                                                9/1/2021

                                                Willow Brook Apartment Homes
                                                Thank you for providing your feedback! We are always happy to hear that our valued residents are enjoying living at our beautiful community. Please do not hesitate to reach out to our office, (630) 986-5780 regarding the noise from neighbors.
                                                Review Author Icon

                                                Resident 917831

                                                Verified Resident 2021

                                                6/16/2021

                                                Do NOT move here! 1) The smell of marijuana inside the halls of the building is pervasive; 2) Loud music after 10:00 p.m.; 3) Trash is spewed inside the common areas of the apartment building and especially in the parking lots;… See More>
                                                  Manager

                                                  6/22/2021

                                                  Willow Brook Apartment Homes
                                                  Thank you for the feedback, unfortunately, our property is not a non-smoking property and in our state, it is legal to smoke marijuana. Residents are not allowed to smoke in common areas. If you believe that to be the case please let us know. Any noise complaints after hours I would strongly encourage you to contact the non-emergency number for the Willowbrook Police Department or contact the leasing office the next day. If someone is listening to loud music during quiet hours that is something that we issue noise violations for and can make sure that resident is held accountable. But if we aren't told about it, we can't help. Maintenance is on-site Monday to Friday and does pick up trash several times throughout the day in and around the buildings. If residents are caught littering we do issue notices and fines. Towing is done from midnight to 6:00 AM every day. If a car was parked illegally it would have been towed. Please contact us, we really would like to improve your experience here at Willowbrook Apartments the office phone number is 630-986-5780.
                                                  Review Author Icon

                                                  Resident 912957

                                                  Verified Resident 2013 - 2021

                                                  6/7/2021

                                                  If this is your first time moving on your own and getting an apartment. This is the place to be. This place has its flaws like any other apartment complex but overall it's a safe place to be at and enjoy until you… See More>
                                                    Manager

                                                    6/22/2021

                                                    Willow Brook Apartment Homes
                                                    Thank you for the feedback, our phone number is 630-986-5780. Please contact us, we really would like to improve your experience here at Willowbrook Apartments.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $350. Rent: $30. Pet Limit: 2. Comments: We are a pet friendly community and cats and dogs accepted. There will be additional pet rent and a non-refundable pet deposit.
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                                                    • Dogs Allowed
                                                      Deposit: $250. Rent: $50. Restrictions: Breed restrictions apply.. Pet Limit: 2. Comments: We are a pet friendly community and cats and dogs accepted. There will be additional pet rent and a non-refundable pet deposit.The weight limit for dogs is 30 pounds.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Additional Storage
                                                    • Balcony or Patio
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Complimentary e-Check Payment Option
                                                    • Credit Card Payments Accepted
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Faux Wood Flooring
                                                    • Gated Access
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Premium Appliances
                                                    • Refrigerator
                                                    • Separate Dining Areas
                                                    • Vinyl Wood Floor Entry
                                                    • Walk In Closets
                                                    • Walk Through Kitchens
                                                    • Window Coverings
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                                                    Leasing

                                                    We are a quiet community located minutes from Chicagoland s employers, roads, shopping, dining and entertainment, also conveniently located near Oakbrook, Yorktown Mall, I-55, I-294, I-355 and Route 83. Each of our spacious Apartment Homes has walk-in closets, walk through kitchens and separate dining areas. Our community features individually controlled air conditioning, a private balcony or patio carpet, flooring, light fixtures, and appliances that will suit anyone with sophisticated living in mind. Willowbrook Apartments Homes won the National SatisFacts Resident Satisfaction Award and the ApartmentRatings Top Rated Communities Award in 2019!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: Closed
                                                    • Tuesday - Thursday: 09:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Heartland Realty Investors, Inc.

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 700 number of votes by renters, Willow Brook Apartment Homes is currently rated 4.1 out of 5 stars.
                                                    Willow Brook Apartment Homes is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Willow Brook Apartment Homes is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Willow Brook Apartment Homes is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Willow Brook Apartment Homes is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Willow Brook Apartment Homes is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Willow Brook Apartment Homes is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 87.5% of their community reviews in the past year.
                                                    Managers have replied within 15.88 days to their community reviews in the past year.
                                                    Heartland Realty Investors, Inc.
                                                    Cats Allowed
                                                    Deposit: $350
                                                    Rent: $30
                                                    Pet Limit: 2
                                                    Comments: We are a pet friendly community and cats and dogs accepted. There will be additional pet rent and a non-refundable pet deposit.
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Rent: $50
                                                    Restrictions: Breed restrictions apply.
                                                    Pet Limit: 2
                                                    Comments: We are a pet friendly community and cats and dogs accepted. There will be additional pet rent and a non-refundable pet deposit.The weight limit for dogs is 30 pounds.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Willow Brook Apartment Homes

                                                    April 2024

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                                                    Willow Brook Apartment Homes is a 700 - 1,350 sq. ft. apartment in Willowbrook in zip code 60527. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,445 - $2,480. Nearby cities include Darien, Burr Ridge, Clarendon Hills, Westmont, and Indian Head Park.

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