Willow Brook Apartments

7440 Tennessee Drive, Willowbrook, IL 60527

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Willow Brook Apartments

7440 Tennessee Drive

Willowbrook, IL 60527

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
Noise
Maintenance
Safety
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4.0National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
3.7
Pre-Renewal
Before residents renew their lease, we get their feedback.
N/A
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.5
Work Order
Our team's performance in responding to service requests.
77%RECOMMENDED
THIS PROPERTY
VS
64%CITY AVERAGE

Ratings & Reviews

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Willow Brook Apartments Manager

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Verified Resident 719951 2019 Recommended
Reviewed 11/20/2019
The community is very nice. I do wish that storage space was included so I did not have to to pay an outside rental property fee. It would also be nice to have more flowers planted around the property.
Willow Brook Apartments Manager12/02/2019

We are so happy that you are enjoying our community! We actually have been in talks with some contractors that can add storage lockers in the basements.This year with the cold setting in so early our fall flowers didn't get a very long window to bloom unfortunately. This time of year isn't great for flowers but come spring be assured our flower beds will be full again! If you need anything please feel free to reach out to the management office at 630-986-5780.

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Verified Resident 708651 2016 - 2019 Recommended
Reviewed 10/21/2019
I feel very safe in the community as well as within the apartment complex. The complex is located next to thenHigh School, but I actually really enjoy listening to the football games and the band practices.
Willow Brook Apartments Manager11/05/2019

We are so happy to hear that you are enjoying being a part of our beautiful community! Please do not hesitate to contact our office, (630) 986-5780, with anything you may need.

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Verified Resident 677757 2019 Recommended
Reviewed 08/13/2019
Jill in the leading office was wonderful in coordinating our move. The only issue we had was that we were told the week of moving in that the unit would not be ready therefore it caused some inconvenience with the moving truck rental and utility setup.… See More
Willow Brook Apartments Manager08/21/2019

We are glad to hear that you are enjoying living here at Willowbrook Apartment Homes and appreciate your feedback. We again apologize for the mishap with your move in dates. We did not want to give you an apartment that was not up to our standards. Please contact our office, (630) 986-5780, with anything you may need. Resident satisfaction is our number one priority!

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Prospective Resident Visited 2019 Not Recommended
Reviewed 06/06/2019
Be careful if you are considering applying for this apartment because their screening criteria is not clear at all while the application fee is non refundable. Eg. They do not recognize income from self employment saying that they don't know if it is legal (Ridiculous). When… See More
Willow Brook Apartments Manager06/12/2019

I am very sorry to hear that your application experience here at Willowbrook Apartment Homes has not been a positive one. Our screening criteria is the same for every one of our applicants and a copy of that criteria was given to you on more than one occasion. I urge you to please reach out to our office, (630) 986-5780, and I would be happy to discuss anything that you need.

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Verified Resident 647713 2017 - 2019 Recommended
Reviewed 06/03/2019
Office management and Staff are always friendly, and helpful. They take pride in the Appearance of the property and buildings. They will have Holiday functions or sometimes giveaways, raffles or even back to school bbq's for the children. I've never been happier living here, its Safe,… See More
Willow Brook Apartments Manager06/12/2019

We are glad to hear that you are enjoying living here at Willowbrook Apartment Homes and appreciate your feedback. Please contact our office, (630) 986-5780, with anything you may need. Resident satisfaction is our number one priority!

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Verified Resident 623039 2018 - 2019 Recommended
Reviewed 04/03/2019
Over all there is a great community feeling. It is nice being able to be friendly with neighbors but not having them right on top of you. I like that we can hear high school sporting events and children playing. There are minor things I would… See More
Willow Brook Apartments Manager05/21/2019

We appreciate you taking the time to review our community and are happy to hear that you are enjoying living with us. We are always working to improve our residents experience. Please feel free to contact us, (630) 986-5780, with anything you may need.

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Verified Resident 620642 2018 - 2019 Recommended
Reviewed 03/27/2019
Price is higher than what I expected to pay but the experience I have had has been great, office staff always have been friendly and helpful, the couple of times I needed maintenance I submitted the ticket online and within 30-60 mins they were in my… See More
Willow Brook Apartments Manager05/21/2019

We appreciate you taking the time to review our community and are happy to hear that you are enjoying living with us. Please feel free to contact us, (630) 986-5780, with anything you may need.

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Verified Resident 619349 2017 - 2019 Not Recommended
Reviewed 03/25/2019
NOT WORTH IT! Look elsewhere to live. Not worth living here for over $1200 a month. "You get what you pay for" so if you're desperate for a place save this to be your last resort... AC sucks in the summer, parking is horrible especially in… See More
Willow Brook Apartments Manager05/21/2019

Thank you for providing your feedback. Resident satisfaction is our number 1 priority. If you would like a newly renovated apartment home please feel free to reach out to the office and we can provide you with all options available. We have standard apartments and fully renovated apartments homes here at our beautiful community. I apologize that your issues were not taken care of in the past. Please feel free to reach out to our office, (630) 986-5780, with anything you may need. Thank you

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Lynn1948 • Resident 2017 - 2019 Recommended
Reviewed 03/13/2019
I have to give this property a 5 star rating. It is a wonderful place to live. The grounds are lovely. The apartments that have not been upgraded and are a little cheaper are still very nice. The area is convenient to shopping. The Maintenance staff… See More
Willow Brook Apartments Manager03/14/2019

Thank you for your feedback. We are happy to hear that your living experience here has been a positive one. Please do not hesitate to contact our office, (630) 986-5780, with anything you may need.

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Verified Resident 613048 2018 - 2019 Recommended
Reviewed 03/08/2019
It's very pretty and home like. We feel comfortable here. The security we feel is excellent and and it's a great place to stay. We would choose this complex again in the future. I have suggested it to friends It's home See More
Willow Brook Apartments Manager03/13/2019

Thank you for your feedback. We are happy to hear that, overall, your living experience here has been a positive one. Please do not hesitate to contact our office, (630) 986-5780, with anything you may need.

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Verified Resident 612009 2018 - 2019 Recommended
Reviewed 03/06/2019
It is a great place to live I had no major issues. If I did have problems office staff and maintenance were helpful. The non updated apartments are not the best cabinets (dont close right) and my pots dont stay straight on the stove which is… See More
Willow Brook Apartments Manager03/13/2019

Thank you so much for the feedback. Please contact the office 630-986-5780, to schedule the maintenance team to complete any repairs you may have.

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Verified Resident 601276 2018 - 2019 Recommended
Reviewed 02/06/2019
It's a nice place to live. People keep to themselves, it's usually quiet, and the appliances work well. The craftsmanship of the cabinets is ok at best, there are nails and screws sticking out here and there, but it holds together and if you're not too… See More
Willow Brook Apartments Manager02/19/2019

Thank you for your feedback. We are happy to hear that, overall, your living experience here has been a positive one. Please do not hesitate to contact our office, (630) 986-5780, to schedule the maintenance team to some out and repair the cabinets for you.

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Verified Resident 601277 2018 - 2019 Recommended
Reviewed 02/06/2019
overall its pretty clean, the staff is nice, and the neighbors are decent and keep to themselves. i never had a problem with parking and the staff do thier best to make sure if there is a problem they fix it whether its a neighbor playing… See More
Willow Brook Apartments Manager02/19/2019

Thank you for your feedback. Please call the office, (630) 986-5780 so that we can help with your recent noise issues. There are things that can be done in regard to noise from neighbors, especially during the evening/early morning hours. We look forward to hearing from you.

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Verified Resident 586602 2018 Recommended
Reviewed 12/24/2018
Very peaceful and quite and issues and maintenance gets completed quickly and correctly. The apartment is renovated with stainless steel appliances and has a mondern look and feel with neutral subtle colors. Very happy with the community and apartment.
Willow Brook Apartments Manager01/02/2019

Thank you for calling Willowbrook Apartments your home. Please feel free to contact the Management Office with any concerns or issues you have 630-986-5780.

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[email protected] • Resident 2018 Recommended
Reviewed 10/26/2018
Wonderful place to live, amazing Management Staff. Takes pride in the look of the grounds and decor of the vestibule's. If there's ever a maintence issue, they are prompt to get to your unit. Management plans kids activites for Holidays and Back to school Bbq's.
Willow Brook Apartments Manager01/02/2019

Thank you for your review and we are very glad you enjoy our resident events. Please feel free to contact the Leasing Office with any ideas for upcoming events.

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Verified Resident 532326 2017 - 2018 Recommended
Reviewed 08/24/2018
Nice place to live ,safe ,friendly neighborhood, efficient and hospitable office staff.Great place to start.Very near to stores, malls,churches and high rating schools and hospital with nice park recreational areas. See More
Willow Brook Apartments Manager01/02/2019

Thank you for your review and for calling Willowbrook Apartments your home. If you have any concerns please feel free to contact the Leasing Office 630-986-5780

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Verified Resident 500779 2017 - 2018 Recommended
Reviewed 06/15/2018
Very nice apartment and community that has room for improvement. Office staff very nice. It's a swell bang for your buck. However, parking situation for guests very poor. Occasional flooding in parking lot. Apartment overall very nice and spacious.
Willow Brook Apartments Manager06/18/2018

Thank you for your review and for calling Willowbrook Apartments your home. Please feel free to contact the management office with any concerns 630-986-5780.

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Verified Resident 497005 2016 - 2018 Recommended
Reviewed 06/06/2018
Not a bad place to live. Price is ok for the area. Been here a year and a half and haven't had any problems with the neighbors. Wish there was a pool. Surprised that we don't hear the football games next door.
Willow Brook Apartments Manager06/18/2018

Thank you for your review, please contact the office 630-986-5780 with any issue you may have.

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Verified Resident 395200 2017 - 2019 Recommended
Reviewed 04/30/2018
Love the community. It's office and maintenance staff are just wonderful. Work orders are done in a timely manner. Apartment complex is centrally located, close to shopping and grocery stores. Couldn't as for a better location. See More
Willow Brook Apartments Manager06/18/2018

Thank you for your review and for calling Willowbrook Apartments your home.

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Verified Resident 406804 2017 Recommended
Reviewed 10/13/2017
It's good. I'm happy to live here. Near my daughter's school. If it is done all construction works it's going to be beautiful in the hallway. Yeah good, I don't hesitate to give information to my friends. See More
Willow Brook Apartments Manager03/01/2018

Thank you so much for your kind and thoughtful review. It is always a pleasure for us to read feedback like this as we try to make everything as simple and easy as possible for our residents and prospects. We hope you continue to enjoy your experience with us and please do not hesitate to reach out if you encounter any difficulties during your time with us.

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Verified Resident 394355 2017 Not Recommended
Reviewed 09/11/2017
Slow service. Laundry room gets flooded. Apartment entrance is always dirty. Heater does not produce any heat at all. I wish the painting job along the hallway will be finish within this year. Because it's so dirty.
Willow Brook Apartments Manager03/01/2018

Here at Willowbrook Apartment community, we take pride in the comfortable quality living environment we provide to our residents. That being said, it seems like your experience has not lived up to our standards. We rely on residents like you to let us know when we need to improve. Please accept our sincerest apologizes. We would love to speak with you about this issue or any other concerns you make have in person at the leasing office.

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Verified Resident 383186 2017 - 2018 Not Recommended
Reviewed 08/14/2017
No BBQ Grills for tendents water leak under kitchen sink Bad pipes new people moved in and now there is roaches exterminator came out 3 times but about every 3 or four days will see a roach in kitchen area bad pipes and kitchen cabinets put… See More
Willow Brook Apartments Manager08/14/2017

Thank you so much for your review. Please feel free to contact us with any questions or concerns 630-986-5780

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Verified Resident 382857 2017 - 2019 Recommended
Reviewed 08/13/2017
Well this comes is a great community, friendly people, near shopping and expressways, close to the library and firehouse and school,parks are nearby if u have children and they seem committed to improving the property when necessary.
Willow Brook Apartments Manager08/14/2017

Thank you so much for your review. If you ever have any questions or concerns please do no hesitate to contact the Management Office 630-986-5780

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Verified Resident 377040 2011 - 2017 Recommended
Reviewed 07/31/2017
Neighbors are not curtious, carpets never cleaned, never update painting. Hallways are very dull, not well lit. After several years I feel things should be updated, new paint, carpets cleaned. We should be recycling See More
Willow Brook Apartments Manager08/03/2017

Thank you for your response. We are pleased to announce that we have begun to renovate the hallways. New ceiling tiles, lighting, paint and carpet will be complete by the fall. If you would like to discuss any issues please feel free to contact me 630-986-5780

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Verified Resident 375640 2013 - 2017 Not Recommended
Reviewed 07/26/2017
Office staff is not attentive. They do not answer their phone, and emails take a while to get a response. Emergency maintenance can sometimes take a very long time. Apartment maintenance and renovations are not completed fully. Grassy areas have trash scattered by residents more often… See More
Willow Brook Apartments Manager08/03/2017

Thank you for your response. I apologize for any difficulties you are having getting in touch with the office. Please reach out to me to discuss your concerns. 630-986-5780

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Features & Amenities

Laundry

  • Laundry On-Site

Parking

  • Off Street Parking Available

General

  • Carpet
  • Cash Payments via MoneyGram
  • Ceiling Fan
  • Complimentary e-Check Payment Option
  • Credit Card Payments Accepted
  • Digital Thermostats
  • DishWasher
  • Faux Wood Flooring
  • Gated Access
  • Heat
  • Microwave
  • On-Site Maintenance
  • On-Site Management
  • Package Receiving Service
  • Playground
  • Premium Appliances
  • Private Balcony or Patio
  • Refrigerator
  • Separate Dining Areas
  • Vinyl Wood Floor Entry
  • Walk In Closets
  • Walk Through Kitchens
  • Window Coverings

Pets

  • Dogs Allowed
    Deposit: $250
    Rent: $50
    Restrictions: Breed restrictions apply.
    Pet Limit: 2
    Comments: We are a pet friendly community and cats and dogs accepted. There will be additional pet rent and a non-refundable pet deposit.The weight limit for dogs is 30 pounds.
  • Cats Allowed
    Deposit: $350
    Rent: $30
    Pet Limit: 2
    Comments: We are a pet friendly community and cats and dogs accepted. There will be additional pet rent and a non-refundable pet deposit.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    750

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom - Large

  • Price

    $1,090 - $1,410

  • SQ. FT.

    700

  • Available
    Avail.

    1 Units

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $1,255 - $1,825

  • SQ. FT.

    1,100

  • Available
    Avail.

    2 Units

  • Model

    2 Bedroom

  • Price

    $1,410 - $1,885

  • SQ. FT.

    1,150

  • Available
    Avail.

    2 Units

  • Model

    2 Bedroom - Large

3 Bedrooms, 2 Bathrooms

  • Price

    $1,745 - $2,595

  • SQ. FT.

    1,350

  • Available
    Avail.

    1 Units

  • Model

    3 Bedroom

Disclaimer: Special, prices and availabilities subject to change.

Leasing

We are a quiet community located minutes from Chicagoland’s employers, roads, shopping, dining and entertainment, also conveniently located near Oakbrook, Yorktown Mall, I-55, I-294, I-355 and Route 83. Each of our spacious Apartment Homes has walk-in closets, walk through kitchens and separate dining areas. Our community features free heat, individually controlled air conditioning, a private balcony or patio carpet, flooring, light fixtures, and appliances that will suit anyone with sophisticated living in mind.

Management Company: Heartland Realty Investors, Inc.

Office Hours Closed

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 05:00 PM
  • Saturday: 10:00 AM - 04:00 PM

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Willow Brook Apartments is a 700 - 1,350 sqft apartment in Willowbrook in zip code 60527. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,090 - $2,595. Nearby cities include Darien, Burr Ridge, Clarendon Hills, Westmont, and Indian Head Park. 60561, 60521, 60527, 60514, and 60514 are nearby zip codes.

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Willow Brook Apartments

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Management Photos (19)

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  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL

Provided by Other Residents

Resident Photos (7)

  • (Resident photo uploaded on 01/27/2013) Image of Willow Brook Apartments in Willowbrook, IL
  • (Resident photo uploaded on 01/27/2013) Image of Willow Brook Apartments in Willowbrook, IL
  • (Resident photo uploaded on 01/27/2013) Image of Willow Brook Apartments in Willowbrook, IL
  • (Resident photo uploaded on 01/27/2013) Image of Willow Brook Apartments in Willowbrook, IL
  • (Resident photo uploaded on 01/27/2013) Image of Willow Brook Apartments in Willowbrook, IL
  • (Resident photo uploaded on 01/27/2013) Image of Willow Brook Apartments in Willowbrook, IL
  • (Resident photo uploaded on 08/24/2007) Image of Willow Brook Apartments in Willowbrook, IL
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