B-

Willow Brook Apartments

7440 Tennessee Drive, Willowbrook, IL 60527
7440 Tennessee Drive, Willowbrook, IL 60527

Contact Property

Willow Brook Apartments

7440 Tennessee Drive

Willowbrook, IL 60527

 
 
 
 
 
 

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade N/A

Ratings & Reviews (97 Reviews)

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
 Verified Resident 395200vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/30/2020
Great community. Location is great. Very convenient too Walmart, Target, jewel foods. The only complaint is; if you don't get an updated apartment the older apartments are not worth the money...... See More
Useful    0
Thanks for voting!
Report
Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/24/2020
OMG!!! Where to begin!!! This place is not nice run for the hills!! Please read everyone! When I first moved into Willowbrook apartments. I thought my experience here would be great but it has not been at all.!! The lack of miscommunication with the staff management… See More
Useful    0
Thanks for voting!
Report
 Verified Resident 768356vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/12/2020
On the surface, the apartment is beautiful, and was newly renovated before I moved in. However, any existing features of the apartment (racks in the closet, baseboard heating, AC unit) were left uncleaned prior to move-in. The water quality here is less than ideal, and I… See More
Useful    0
Thanks for voting!
Report
 Verified Resident 619349vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/04/2020
DO NOT LIVE HERE. Worst experience with an apartment complex ever. Office staff is unhelpful and rude, maintenance staff seems to work with a "fake it till you make it" motto and they take a long time to fix issues. Laundry room is not big enough… See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

05/21/2019

Thank you for providing your feedback. Resident satisfaction is our number 1 priority. If you would like a newly renovated apartment home please feel free to reach out to the office and we can provide you with all options available. We have standard apartments and fully renovated apartments homes here at our beautiful community. I apologize that your issues were not taken care of in the past. Please feel free to reach out to our office, (630) 986-5780, with anything you may need. Thank you

 Verified Resident 719951vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/04/2020
Very nice community. The grounds always look very neat. Would like to see more flowers near the inside buildings. the area is for the most part generally quiet. I wish it was a bit quieter between the 1st & 2nd floor. I realize it's an older… See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

12/02/2019

We are so happy that you are enjoying our community! We actually have been in talks with some contractors that can add storage lockers in the basements.This year with the cold setting in so early our fall flowers didn't get a very long window to bloom unfortunately. This time of year isn't great for flowers but come spring be assured our flower beds will be full again! If you need anything please feel free to reach out to the management office at 630-986-5780.

 Verified Resident 248248vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/13/2020
Management is professional and continuously works to ensure the residents feel positive about where they live and have a safe environment to call home. Pet friendly for anyone with fur-babies in their family. See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

12/28/2016

Thank you for your review and your patience during this large construction project. If at any time you have any concerns please feel free to contact the management office 630-986-5780

 Verified Resident 677757vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/13/2020
Our apartment had just been renovated prior to moving in so the finishes were updated and modern. The apartment itself suits our needs. There is plenty of storage space, the kitchen is small but serves its purpose, and it is nice having an outdoor space when… See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

08/21/2019

We are glad to hear that you are enjoying living here at Willowbrook Apartment Homes and appreciate your feedback. We again apologize for the mishap with your move in dates. We did not want to give you an apartment that was not up to our standards. Please contact our office, (630) 986-5780, with anything you may need. Resident satisfaction is our number one priority!

 Verified Resident 759211vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/13/2020
Friendly and attentive office staff; property is well maintained. Leasing staff does a great job engaging residents in community events. Walls and floors are a bit thin but expected for the age of the property. Overall, it's a great place to live. See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

05/05/2020

We are so happy to hear that you are happy with your living experience! Please do not hesitate to contact our office, (630) 986-5780, with anything you may need.

 Verified Resident 245813vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/06/2020
The unit itself is satisfactory. The building has terrible laundry facilities, which is a negative. Two washers and dryers for a whole building isn't enough, especially when they don't always work. I would likely renew for a slight decrease in price. See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

05/05/2020

We are happy to hear that you are happy with your living experience to date! We were not aware of any maintenance issues with the laundry facilities. On the machines they have instructions on how to report if one of the machines is not working properly. But as always feel free to reach out to the office at 630-986-5780.

 Verified Resident 586602vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/20/2020
I am so thankful to be a part of such a great community. The office staff and maintenance staff are so helpful and are timely. Any issues I have encountered while living at WAH were taken care of by staff in a timely manner. I am… See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

01/02/2019

Thank you for calling Willowbrook Apartments your home. Please feel free to contact the Management Office with any concerns or issues you have 630-986-5780.

 Verified Resident 245941vrp 2011 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/05/2019
This community is well maintained the staff our knowledgeable and friendly and accessible when needed. The area is accessible to major highways. Good schools and shopping. Family oriented. Well supported community. See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

12/28/2016

Thank you for your review and your patience during this large construction project. If at any time you have any concerns please feel free to contact the management office 630-986-5780

 Verified Resident 708651vrp 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/21/2019
I feel very safe in the community as well as within the apartment complex. The complex is located next to thenHigh School, but I actually really enjoy listening to the football games and the band practices. See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

11/05/2019

We are so happy to hear that you are enjoying being a part of our beautiful community! Please do not hesitate to contact our office, (630) 986-5780, with anything you may need.

 Verified Resident 382857vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/14/2019
Well this comes is a great community, friendly people, near shopping and expressways, close to the library and firehouse and school,parks are nearby if u have children and they seem committed to improving the property when necessary. See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

08/14/2017

Thank you so much for your review. If you ever have any questions or concerns please do no hesitate to contact the Management Office 630-986-5780

Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/06/2019
Be careful if you are considering applying for this apartment because their screening criteria is not clear at all while the application fee is non refundable. Eg. They do not recognize income from self employment saying that they don't know if it is legal (Ridiculous). When… See More
Useful    1
Thanks for voting!
Report

Willow Brook Apartments Manager

06/12/2019

I am very sorry to hear that your application experience here at Willowbrook Apartment Homes has not been a positive one. Our screening criteria is the same for every one of our applicants and a copy of that criteria was given to you on more than one occasion. I urge you to please reach out to our office, (630) 986-5780, and I would be happy to discuss anything that you need.

 Verified Resident 647713vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/03/2019
Office management and Staff are always friendly, and helpful. They take pride in the Appearance of the property and buildings. They will have Holiday functions or sometimes giveaways, raffles or even back to school bbq's for the children. I've never been happier living here, its Safe,… See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

06/12/2019

We are glad to hear that you are enjoying living here at Willowbrook Apartment Homes and appreciate your feedback. Please contact our office, (630) 986-5780, with anything you may need. Resident satisfaction is our number one priority!

 Verified Resident 623039vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/03/2019
Over all there is a great community feeling. It is nice being able to be friendly with neighbors but not having them right on top of you. I like that we can hear high school sporting events and children playing. There are minor things I would… See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

05/21/2019

We appreciate you taking the time to review our community and are happy to hear that you are enjoying living with us. We are always working to improve our residents experience. Please feel free to contact us, (630) 986-5780, with anything you may need.

 Verified Resident 620642vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/27/2019
Price is higher than what I expected to pay but the experience I have had has been great, office staff always have been friendly and helpful, the couple of times I needed maintenance I submitted the ticket online and within 30-60 mins they were in my… See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

05/21/2019

We appreciate you taking the time to review our community and are happy to hear that you are enjoying living with us. Please feel free to contact us, (630) 986-5780, with anything you may need.

 Verified Resident 613048vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/08/2019
It's very pretty and home like. We feel comfortable here. The security we feel is excellent and and it's a great place to stay. We would choose this complex again in the future. I have suggested it to friends It's home See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

03/13/2019

Thank you for your feedback. We are happy to hear that, overall, your living experience here has been a positive one. Please do not hesitate to contact our office, (630) 986-5780, with anything you may need.

 Verified Resident 612009vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/06/2019
It is a great place to live I had no major issues. If I did have problems office staff and maintenance were helpful. The non updated apartments are not the best cabinets (dont close right) and my pots dont stay straight on the stove which is… See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

03/13/2019

Thank you so much for the feedback. Please contact the office 630-986-5780, to schedule the maintenance team to complete any repairs you may have.

 Verified Resident 241645vrp 2002 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2019
Great location close to schools, library, parks, shopping, and easily accessible. Friendly and responsive management. Quiet neighbors. Maintenance issues are promptly responded to. Security doors a plus. See More
Useful    0
Thanks for voting!
Report
 Verified Resident 372208vrp 2005 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2019
Well managed, relatively clean and safe. Ample parking. Complex is ideally situated to main streets and shopping strip and malls. Most of the buildings do need some minor work i.e. plumbing and heating. Otherwise a 7 out of 10. See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

07/19/2017

Thank you for your response, I would to speak with you regarding after hour issue. Please call the office at your earliest convenience 630-986-5780

 Verified Resident 601277vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2019
overall its pretty clean, the staff is nice, and the neighbors are decent and keep to themselves. i never had a problem with parking and the staff do thier best to make sure if there is a problem they fix it whether its a neighbor playing… See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

02/19/2019

Thank you for your feedback. Please call the office, (630) 986-5780 so that we can help with your recent noise issues. There are things that can be done in regard to noise from neighbors, especially during the evening/early morning hours. We look forward to hearing from you.

 Verified Resident 601276vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2019
It's a nice place to live. People keep to themselves, it's usually quiet, and the appliances work well. The craftsmanship of the cabinets is ok at best, there are nails and screws sticking out here and there, but it holds together and if you're not too… See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

02/19/2019

Thank you for your feedback. We are happy to hear that, overall, your living experience here has been a positive one. Please do not hesitate to contact our office, (630) 986-5780, to schedule the maintenance team to some out and repair the cabinets for you.

 Verified Resident 532326vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/24/2018
Nice place to live ,safe ,friendly neighborhood, efficient and hospitable office staff.Great place to start.Very near to stores, malls,churches and high rating schools and hospital with nice park recreational areas. See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

01/02/2019

Thank you for your review and for calling Willowbrook Apartments your home. If you have any concerns please feel free to contact the Leasing Office 630-986-5780

 Verified Resident 500779vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/15/2018
Very nice apartment and community that has room for improvement. Office staff very nice. It's a swell bang for your buck. However, parking situation for guests very poor. Occasional flooding in parking lot. Apartment overall very nice and spacious. See More
Useful    0
Thanks for voting!
Report

Willow Brook Apartments Manager

06/18/2018

Thank you for your review and for calling Willowbrook Apartments your home. Please feel free to contact the management office with any concerns 630-986-5780.

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Useful    
Thanks for voting!  

Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site

Parking

  • Off Street Parking Available

General

  • 24-Hour Emergency Maintenance
  • Balcony or Patio
  • Carpet
  • Ceiling Fan
  • Complimentary e-Check Payment Option
  • Credit Card Payments Accepted
  • Digital Thermostats
  • DishWasher
  • Faux Wood Flooring
  • Gated Access
  • Heat
  • Microwave
  • On-Site Maintenance
  • On-Site Management
  • Package Receiving Service
  • Playground
  • Premium Appliances
  • Refrigerator
  • Separate Dining Areas
  • Vinyl Wood Floor Entry
  • Walk In Closets
  • Walk Through Kitchens
  • Window Coverings

Pets

  • Cats Allowed
    Deposit: $350
    Rent: $30
    Pet Limit: 2
    Comments: We are a pet friendly community and cats and dogs accepted. There will be additional pet rent and a non-refundable pet deposit.
  • Dogs Allowed
    Deposit: $250
    Rent: $50
    Restrictions: Breed restrictions apply.
    Pet Limit: 2
    Comments: We are a pet friendly community and cats and dogs accepted. There will be additional pet rent and a non-refundable pet deposit.The weight limit for dogs is 30 pounds.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    700

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

  • Price
    Price

    N/A

  • SQ. FT.

    750

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom - Large

2 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    1,150

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom - Large

  • Price
    Price

    $1,505 - $2,350

  • SQ. FT.

    1,100

  • Available
    Avail.

    1 Units

  • Model

    2 Bedroom

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,350

  • Available
    Avail.

    N/A

  • Model

    3 Bedroom

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
Heartland Realty Investors, Inc.
VIEW 12 COMMUNITIES

We are a quiet community located minutes from Chicagoland’s employers, roads, shopping, dining and entertainment, also conveniently located near Oakbrook, Yorktown Mall, I-55, I-294, I-355 and Route 83. Each of our spacious Apartment Homes has walk-in closets, walk through kitchens and separate dining areas. Our community features free heat, individually controlled air conditioning, a private balcony or patio carpet, flooring, light fixtures, and appliances that will suit anyone with sophisticated living in mind. Willowbrook Apartments Homes won the National SatisFacts Resident Satisfaction Award and the ApartmentRatings Top Rated Communities Award in 2019!

Office Hours

  • Sunday: Closed
  • Monday - Thursday: 09:00 AM - 06:00 PM
  • Friday: 09:00 AM - 05:00 PM
  • Saturday: 10:00 AM - 04:00 PM

Questions & Answers

There are no questions yet for this property!
Be the first to ask.

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.
Please allow up to 24 hours for your answer to be visible to the public.
· Just Now

Frequently Asked

What are noise levels like at Willow Brook Apartments?
The community is rated 3.4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Willow Brook Apartments?
The community is rated 3.6/5 stars, signifying much satisfaction on average.

How safe is Willow Brook Apartments?
The community is rated 3.1/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.9/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.9/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 20% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 197.3 days to their community reviews in the past year.

Who manages Willow Brook Apartments?
Heartland Realty Investors, Inc.

What is the pet policy at Willow Brook Apartments?
Cats Allowed
Deposit: $350
Rent: $30
Pet Limit: 2
Comments: We are a pet friendly community and cats and dogs accepted. There will be additional pet rent and a non-refundable pet deposit.
Dogs Allowed
Deposit: $250
Rent: $50
Restrictions: Breed restrictions apply.
Pet Limit: 2
Comments: We are a pet friendly community and cats and dogs accepted. There will be additional pet rent and a non-refundable pet deposit.The weight limit for dogs is 30 pounds.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 3 Beds, 2 Baths


Willow Brook Apartments Gallery

Manager Uploaded Photos
Floor Plans
Willow Brook Apartments is a 700 - 1,350 sqft apartment in Willowbrook in zip code 60527. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,505 - $2,350. Nearby cities include Darien, Burr Ridge, Clarendon Hills, Westmont, and Indian Head Park. 60561, 60521, 60527, 60514, and 60514 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Willow Brook Apartments

Provided by Property Management

Management Photos (22)

  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 02/25/2020) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 03/31/2020) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 10/13/2020) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL
  • (Manager photo uploaded on 08/06/2019) Image of Willow Brook Apartments in Willowbrook, IL

Provided by Other Residents

Resident Photos (7)

  • (Resident photo uploaded on 01/27/2013) Image of Willow Brook Apartments in Willowbrook, IL
  • (Resident photo uploaded on 01/27/2013) Image of Willow Brook Apartments in Willowbrook, IL
  • (Resident photo uploaded on 01/27/2013) Image of Willow Brook Apartments in Willowbrook, IL
  • (Resident photo uploaded on 01/27/2013) Image of Willow Brook Apartments in Willowbrook, IL
  • (Resident photo uploaded on 01/27/2013) Image of Willow Brook Apartments in Willowbrook, IL
  • (Resident photo uploaded on 01/27/2013) Image of Willow Brook Apartments in Willowbrook, IL
  • (Resident photo uploaded on 08/24/2007) Image of Willow Brook Apartments in Willowbrook, IL
  Back To Top
Contact Property