Review History for Verified Resident 619349

Willow Brook Apartment Homes


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Resident 619349

Verified Resident 2017 - 2020

5/4/2020

DO NOT LIVE HERE. Worst experience with an apartment complex ever. Office staff is unhelpful and rude, maintenance staff seems to work with a "fake it till you make it" motto and they take a long time to fix issues. Laundry room is not big enough for the building. Walls are paper thin, you can hear your neighbors conversations pretty clearly sometimes! Property/grounds are constantly filled with dog poop. You have to pay for guest parking, but there isn't a guest parking lot. Snow removal in winter is awful! NO amenities; no club house, no gym, no pool...etc
    Manager

    5/21/2019

    Willow Brook Apartments
    Thank you for providing your feedback. Resident satisfaction is our number 1 priority. If you would like a newly renovated apartment home please feel free to reach out to the office and we can provide you with all options available. We have standard apartments and fully renovated apartments homes here at our beautiful community. I apologize that your issues were not taken care of in the past. Please feel free to reach out to our office, (630) 986-5780, with anything you may need. Thank you

    Review 42 out of 120

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    Willow Brook Apartment Homes

    March 2024

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