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The Townhomes at Highcrest

3514 83rd Street

Woodridge, IL 60517

 
 
 
 
 
 

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Resident · 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/29/2010
We've lived in our unit for 1.5yrs. When we first moved in we thought it was a dream come true. A great value for the price (1 bed room 1.5 bath townhome for $830/month), plenty of space, and from the looks of the outside grounds a fantastic place to live. The rental staff here has since proven themselves to be rude, lacking communication, and incompetent. Within the first month of us living hear the handle to the shower fell off. We called a maintenance man out, he said that he'd need to shut the water off in the whole unit to fix it and would be back tomorrow. He never returned. We kept fielding our complaint to the management and it took close to 6 months to get it resolved. They also have held numerous packages for us when we haven't been home, but failed to notify us that they had fielded the package from the delivery person. What was a time sensitive package sat in their office for over a month without any notice that it was in the office personnel's possession. It took my boyfriend getting locked out of the house for the first time and going to the office to have them let him back in for them to say "Oh yeah, I think this is yours." The apartments themselves are in dire straits. With every new tenant, a private company just paints over all the walls, closet doors, and handles. We moved in with paint splatters all over our carpets and lighting fixtures. The foundation is sinking on our unit, they knew about it, and failed to tell us. Our apartment's ceiling looks like they're splitting in half. There's one washer and one dryer located in the common area for each unit, that's to be split between 6 families. You can hear everything that goes on in that common space, as the walls are so thin. If you decide to take your tour, make sure to request to tour your EXACT unit, not the tour of the office unit. Avoid this place. They waste your time and money.
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