Sorry, but our stay with steeplechase (5 years)!has been abysmal. We moved in sight unseen in 2010 because of a sudden job change. At first it seemed all right but as time went on, it just go worse and worse. The floor plans are very odd, lots of wasted space, but workable. Location is good for Avon. Near shopping and eating if you like major chains. Right on Rockville road which will connect you to anywhere in the metro at about 5 mph. Now, let's get to the crux of the problem......the management. I've never met more lazy, apathetic management in my life. The units are in poor repair, as a genera rule, and the fittings are of poor quality. We've had problems with every appliance in our apartment (granted they have replaced them, but it gets old). Doors come off hinges, floors peel up, windows and doors are drafty. One major problem is that they are slow to respond to SOME mx requests that might cost them money. Our furnace couldn't keep up with the bitter cold, falling up to 15 degrees below setting. Their fix? Weather stripping! It wasn't til 2 winters later when we really threw a fit that they took a good look and found there was a legit problem all along. Now, as I'm writing this, we're waiting on a replacement ice maker as ours leaked. We're also waiting on a repair because our AC temp is all over the board. Oh, been waiting 2 weeks. To illustrate just how lazy they are....there was a hot tub when we moved in. Two years ago, it broke. Last year it sat as a cess pool. Then, this year, instead of replacing it, they just poured concrete over it and put a bistro set on top of it......classy....... Living here is massively over priced as well. 5 years in, we pay $925 all in per month before electric and cable. You can have a mortgage payment anywhere in the metro for less than that so save yourself the trouble. By the way....we payed on time for 62 consecutive payments. Ran into a simple banking error which we called to their attention before they even knew. Not an ounce of slack. Had to pay tons of extra and they wouldn't accept a check (which had cleared fine for 62 consecutive months). Basically, until current management is replaced, I wouldn't recommend this place to my enemies and can't wait to get out soon.
Steeplechase at Shiloh Crossing Apartments Manager05/29/2015
Dear Laneparrott, I know that we addressed these issues before you guys moved out but want to give you a shout out for your review. I hope you are loving downtown! Thank you for your valuable feedback it really does help to be the best that we can.