Review History for mellen751

Colonial Crest Apartments


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mellen751

Resident 2005 - 2007

7/11/2007

Where to begin!!! This place is everything one would look to avoid in an apartment. The other reviewers only scratched the surface of the hell that is this complex. I had problems from day one. I saw the model unit which looks nothing like what I got. This place was unclean and broken down when I moved in- the slat on my balcony is broken, bathroom cabinets hinges were broken, the fan in the bathroom is not only broken but it is so corroded with filth that if you try to turn it on it sprinkles these nasty particles all over the bathroom, the stove is missing the spacer that protects you from getting burnt when you touch the metal door handle, the blinds were cracked, there is paint drops all over the rug, they put a fresh coat of white paint on but they neglected to paint the one inch sections where the walls hit the ceilings- they are still an almond color, and the floors in the kitchen and bathroom are yellowed and peeling. The appliances are ancient. I found debris from the previous tenant inside the closets. A previous tenant put a hole in the floor and even though they redid it, it still feels shaky. The pipes in the bathroom banged hard and loud every time I ran water.(this is the ONLY repair that was ever made to the original mess I moved into) I had major problems with my obnoxious neighbor blasting rap music all night long. Management did nothing, nor did the cops. My only relief was that he moved out. But you know what, those problems under AIMCO management were nothing compared to the hell I ve endured since new management took over. At least AIMCO TRIED. Copper Beach is awful. Just look at the reviews for their original property. It s brand new practically and already has awful reviews. When they took over, it came out of nowhere and I got a rude message on my answering machine from the new manager informing me that the automatic rent payment I was using no longer existed- this was just a few days before rent was due. I called him to express my concerns about this sudden management switch and he told me to trust him . Said I was in better hands with him than AIMCO. HA! It has only gotten worse. Anyway, I could go on all day but here s a summary of the place: NOISE- All you can hope for is to get good neighbors cause if you don t get them, management does not care. Loud music, loud obnoxious parties are ever present here. Also, if you happen to live on the one side of the property, you get to have the noise from the trailer park next door too. SAFETY- The security lights outside are burnt out and even though I ve complained and I see others have complained, NOTHING is done. It has been almost a year now since the lights burned out. My car has been broken into twice. I told the office and they said and did nothing! In addition to the theft, another big safety threat is how many random people they have on the property doing work. Some of them are particularly shady and I really have no idea who the maintenance staff is. This place is not safe at all. COMMON AREAS- The common areas here are NEVER cleaned or maintained. There is debris and both dead and live bugs all over my hallway. The lights in the halls flicker and go out but are never changed. The rug smells. The doors to some of the buildings do not close properly. The laundry area which they claim as an amenity is pure filth. It is never cleaned and most of the machines are either broken or inefficient. I used to use them every week but can no longer do so and must drive my clothes to an outside facility. Also the pool they claim so lovely is still not open and it is late June. Finally, there is debris all over the parking lot from the renovations including old carpet padding, nails and outlet covers. MAINTANENCE- In addition to the list of problems above that I moved into and have NEVER been fixed, I have to call repeatedly for anyone to address my concerns and when I do, I never EVER get a satisfactory answer or solution. Routine maintenance is not practiced. No routine pest sprays or air filter changes. Old management did these things without me even having to ask. Now not only do I have to request these services but they act all put out or like they are doing me some huge favor just to do them. Recent problems include- inefficient air conditioning which runs constantly but does not really cool and causes a huge electric bill, a toilet that runs nonstop 24 hrs a day, a dimpled ceiling that keeps getting worse with nails poking out of it, a bathtub that needs to be replaced badly but is just painted over and over and is peeling revealing a nasty rusted bottom, unstable creaky floors, the doors hinges are all rusted and the wood on the bottom of said doors is flaking off. They try to find the cheapest fix possible, they just ignore the issue totally or they tell you you ll have to live with it- theyll fix it when you move out!! Maintanence staff is condescending and ignorant. MANAGEMENT- I have had at least 5 different property managers under 2 different companies in the last two years. One day the person I knew to be in charge is just gone. The turnover rate with the leasing staff is even worse. It s hard to know whose in charge, but one thing is for sure, whoever it is, does NOT care about me. They are way to busy advertising and trying to attract new victims..err tenants, to pay any attention to those of us who actually live here and pay rent dutifully. MISC- Like another reviewer mentioned the cigarette smoke that goes from other apartments to yours is ridiculous and really I think it has to be a health violation. Additionally I ve had this chemical smell in my 2nd bedroom and I asked them to investigate and they come back and tell me it is ethnic food and incense Im smelling- sorry Im not ignorant, this isnt food Im smelling. Who knows what I am being exposed to. The issue remains unresolved. Please BEWARE! I would most certainly advise against renting here. The ads are lies. This place is not completely renovated. The only truly renovated units I ve seen are the models. They tried to pass off one of these remodeled ones to me when they took over last year and the only thing that was different was new cabinets and a microwave. That's it! The old crappy appliances and flooring remained. My current apartment was in BETTER shape than the one that was supposedly remodeled. The so-called improvements being made are just not good enough. Its way too little, way too late. I tolerated this place for way too long. Dont make the same mistake. I wonder if they will charge for the latest "ammenity" here- A lovely view of toilets lined up on the porches of some of the townhomes. Sure, they're remodeling but the commodes have been out there for over a month now. This "------" view epitomizes life here at Colonial Crest!

    Review 59 out of 87

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