I lived in an Elkins townhouse off of 14th Street my Junior and Senior years at IU. It seemed like Rick, the owner, was often on the property taking care of things and it's nice to see a business owner be so involved. Elkins has an online portal to submit maintenance requests and throughout my two years at the townhouse maintenance response was consistently good. All of the maintenance employees that came into help were very polite. There is a Bloomington bus stop right next to the parking lot that makes campus highly accessible, even walking to campus was only 20 minutes or so. There were a few days where I forgot my apartment key in the morning and was locked out while my roommates were in class and the Elkins staff were very helpful by letting me borrow a spare to get in (the Elkins office shares a parking lot with the townhouses I rented). The only real problem we experienced were loud neighbors, but that's something you have to expect in a college town and is out of the landlord's control. Thankfully, all it usually takes is a knock on the door and a polite request for a neighbor to quiet down!