The Avenue On College
#13,920 #8 #250

What is epIQ?

The Avenue On College

455 North College Avenue, Bloomington, IN 47404
(67 Reviews)
$920 - $1,295/mo

Floor Plans & Pricing

2 Bedrooms

The Two Unrenovated

2 Beds, 2 Baths | 727 sq. ft.

$980 - $1,038

1 Available Unit

See Floor Plan Details

The Two Renovated

2 Beds, 2 Baths | 727 sq. ft.

$1,090 - $1,133

1 Available Unit

See Floor Plan Details

The Morton Townhome

2 Beds, 2.5 Baths | 1,544 sq. ft.

$1,255 - $1,295

1 Available Unit

See Floor Plan Details

3 Bedrooms

The Three Unrenovated

3 Beds, 2 Baths | 1,109 sq. ft.

$920 - $1,025

2 Available Units

See Floor Plan Details

The Three Renovated

3 Beds, 2 Baths | 1,109 sq. ft.

$1,005 - $1,090

2 Available Units

See Floor Plan Details

4 Bedrooms

The Four Unrenovated

4 Beds, 2 Baths | 1,492 sq. ft.

$930 - $990

1 Available Unit

See Floor Plan Details

The Four Renovated

4 Beds, 2 Baths | 1,492 sq. ft.

$1,015 - $1,060

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D+
D+

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

2.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

6 days

View Community Timeline
View Community Timeline

The Avenue On College Reviews

(67)

3.1 rating

See Details

67 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2022 - 2023

6/22/2023

Management is rude, careless, and irresponsible.

Management is rude, careless, irresponsible, and conveniently the managers are always not present when an issue arises. There is no accountability and you cannot trust anything they tell you about rent prices, roommate situations, or parking permit wait lists. A roommate of mine had to… See More>
    Manager

    6/28/2023

    The Avenue On College
    We are saddened to hear you do not feel more pleased with your experience. Nothing matters more to us than your comfort, and we want you to feel confident when requesting assistance from our team. Please contact us at marketing@pierceeducationproperties.com to discuss your concerns with our leasing policies, parking, and service on priority. Thank you.
    Review Author Icon

    anonymous

    Resident 2017 - 2018

    5/9/2019

    Absolute ---- hole of a place. ---------- is the most incapable man I have ever met, not being able to deal with any issues that were presented throughout the whole year. When dealing with Fix he was rude, made little effort to help out and… See More>
      Manager

      5/24/2019

      The Avenue On College
      Our team is committed to providing residents with superior homes and exceptional service, so it concerns us that your assessments of our community are so contrary to what we hope to achieve. We'll discuss your feedback with our team members to help us figure out what could've gone wrong during your interactions with them rest assured we'll begin working to address the issues with upkeep and value too. To discuss this further, please email marketing@pierceeducationproperties.com. Thank you.
      Review Author Icon

      anonymous

      Resident 2017 - 2019

      2/8/2019

      I love that there is a 24-hour work out room and I think the new staff are great. They have been more communicative than the past owners about sudden issues, especially about the emergency alarms. My first winter under the old owners, the emergency alarms… See More>
        Manager

        2/12/2019

        The Avenue On College
        Hey, thanks so much for acknowledging the improvements in our communication and maintenance! We're always taking note of suggestions and critiques from our residents so we can make sure you're getting the best possible value and experience. As we speak we're working on resolving lingering issues with our elevators and printers, but any additional information you can give would be a big help. Feel free to visit our office or give us a call.
        Review Author Icon

        anonymous

        Resident 2019

        2/4/2019

        The building is managed well and does a good job (which should be expected because it's so expensive to live there). The gym is perfect when it's too cold to run outside. The printers at swood have never worked for me, so I would still… See More>
          Manager

          2/7/2019

          The Avenue On College
          What an awesome review thank you so much! It's always a thrill to hear directly from our residents what a great job our team is doing at maintaining our top-notch facilities and amenities. You can rest easy knowing well continue to serve you with the same enthusiasm, but if you'd like more assistance with our printers, please visit the office or give us a call.
          Review Author Icon

          anonymous

          Resident 2018

          11/7/2018

          Smallwood Plaza has some of the worst management I have ever experienced in my life. Just this month, they started charging rent on the first of the month and give us three days to pay it before charging a $100 late fee. The balance was… See More>
            Manager

            3/6/2019

            The Avenue On College
            We're so sorry to hear that we've disappointed you! It's our priority to provide excellent and convenient services to you and the rest of our residents so you can have a great home. What youve described suggests we need to dig deeper and look for ways to improve how we handle our payments, maintenance, and customer service. At your convenience, please email us at marketing@pierceeducationproperties.com so we can help. We look forward to connecting with you.
            Review Author Icon

            anonymous

            Resident 2018

            10/31/2018

            I think that Smallwood is an semi-decent place to live. I think that the management sucks. Also maintenance apparently can come whenever they want even when you are sleeping in the morning and decide to do things without informing residents before hand. Kind of bad… See More>
              Review Author Icon

              anonymous

              Resident 2017 - 2018

              8/10/2018

              I don't where to begin, but I'll do my best to explain... *Warning* please don't live here. I wish someone had told me this before I signed my lease. I had friends that lived here the year before I did, they tried to warn me,… See More>
                Review Author Icon

                anonymous

                Resident 2018

                7/21/2018

                Smallwood is located in a convenient part of downtown Bloomington which allows ease of access to food and nightlife. The staff is always friendly and accommodating, but having to retrieve your guests from downstairs is inconvenient.

                  Review Author Icon

                  anonymous

                  prospectiveVisited 2016

                  11/25/2016

                  Terrible. Terrible. Terrible. The staff lied to us straight to our faces about the rates. They told us the rates for last year when we visited. Two days later, when I call, they tell us the rates went up two weeks ago. Then they proceed… See More>
                    Review Author Icon

                    anonymous

                    Resident 2015 - 2016

                    10/12/2016

                    While the actual apartments aren't too bad, the management and customer service are terrible! I rarely complain, but the manager and assistant manager were so inflexible and rude I felt compelled to leave this review. We also overpaid our final month's rent and… See More>
                      Review Author Icon

                      anonymous

                      Resident 2015 - 2016

                      8/22/2016

                      Smallwood is a great place to stay for a pleasurable college experience. Indoor garage is well provided, bus stop is right in front of the apartment, lots of restaurants nearby, and staffs are very welcome to help the resident.

                        Review Author Icon

                        Josh King

                        Resident 2015

                        5/27/2016

                        This place is horrible. Watch out for the hidden cost. When you move out, they will charge every little things which are ridiculous. I highly recommend DON'T live there… See More>
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                          rjones259

                          Resident 2015 - 2016

                          4/26/2016

                          Smallwood is a great place to live. The office staff is always so friendly and can answer any question you may have. Roderick is one of the staff members here at Smallwood and he has helped me out a lot since I have lived at… See More>
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                            Emweinst

                            Resident 2014 - 2016

                            4/7/2016

                            I have lived in Smallwood for the past 2 years and I just signed on to live here for a third year. It is a wonderful place to live with wonderful apartments, amenities, staff members, and residents. Smallwood has given me a lot during the… See More>
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                              anonymous

                              Resident 2015 - 2016

                              2/25/2016

                              Smallwood has been great. Staff downstairs (Specifically Nikki and Kayla) were extremely helpful in sorting out a major leasing issue and have been helpful in numerous other circumstances. I would definitely recommend a year stay in Smallwood to a friend. Bus stop out-front, gym downstairs,… See More>
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                                anonymous

                                Resident 2015 - 2016

                                1/18/2016

                                Smallwood is a great place to live if you don't mind the noise of constant partying. People party not only every weekend, but debatably every night of the week. Music is fine, but I know friends who had 8 am classes or work but were… See More>
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                                  anonymous

                                  Resident 2013 - 2014

                                  12/4/2015

                                  I would not recommend living here to anyone. The staff is absolutely horrible. It took two months to schedule a meeting with their elusive "manager." They constantly scapegoated our apartment and tried to charge as upwards of five times for incidents we had no relation… See More>
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                                    CReiff

                                    Resident 2014 - 2015

                                    12/3/2015

                                    Great apartment and great staff. Have lived here for two years and have throughly enjoyed it.

                                      Review Author Icon

                                      anonymous

                                      Resident 2014 - 2015

                                      12/3/2015

                                      I have been living in Smallwood for the past two years and have throughly enjoyed it. Great apartments and staff.

                                        Review Author Icon

                                        anonymous

                                        Resident 2014 - 2015

                                        10/6/2015

                                        Horrible staffing, they do not respond to emails and severely overcharge at move-out. Everyone loses their deposit. The entire building is loud and the police are extra stubborn there. Terrible service and could not wait to get out of there.

                                          Review Author Icon

                                          d1211

                                          Resident 2014 - 2015

                                          9/24/2015

                                          This is most horrible apartment building that I have come across. Management team is rude and not willing to do anything for you. We left the apartment clean and exit walk thru everything was suppose to be fine and then they slap us… See More>
                                            Manager

                                            9/24/2015

                                            The Avenue On College
                                            Dear Valued Resident, As this is an anonymous review, I am unable to address your concerns specifically. I would like the opportunity to explain however, the possible reasons why you would receive a bill after move-out from our community. Your security deposits is used to cover the expenses of any repairs or damages to the premise greater than normal "wear and tear." If that deposit does not cover the cost in damages you could receive an additional bill so we may recover costs of such damages. Examples of these damages could include stains or heavy wear to carpet, leaving trash or other items in the apartment at move-out, leaving holes or other damage to walls. If the apartment is left in dirty condition at move-out where it is unhealthy for new residents to move-in, we can deduct for the cost of making it habitable again for the next residents in the apartment. We provide every resident an itemized list of deductions within 45 days after their end lease date to their forwarding or home address on file. Should you find that non of the above scenarios applies to your situation, or if you are requesting additional information or explanation of charges please do not hesitate to contact me directly so I can best assist and discuss this directly. You many contact me at manager@smallwoodapts.com or by phone 812-331-8500; and I will return your call or e-mail as quickly as possible. Sincerely, Whitney Kincaid, Community Manager
                                            Review Author Icon

                                            smallwood12

                                            Resident 2013 - 2014

                                            9/16/2015

                                            As you can see, I have given Smallwood a 1 star rating. I have done this, because there is no option to rate them lower. I could not be more disgusted with the management of this apartment plaza, and would turn everyone away from the… See More>
                                              Review Author Icon

                                              Mrs. Ts

                                              Resident 2014 - 2015

                                              5/20/2015

                                              This was my kids first apartment in college. I live far away and the staff at Smallwood was patient, informative, and answered all my questions (and there were a lot). I appreciated them always being patient with me, as I called throughout the… See More>
                                                Manager

                                                5/21/2015

                                                The Avenue On College
                                                Mrs. Ts, Thank you for your kind words and for sharing about your positive Smallwood experience! Sincerely, The Staff at Smallwood
                                                Review Author Icon

                                                swoodrat

                                                Resident 2014 - 2015

                                                4/29/2015

                                                Smallwood provides great value because it is relatively cheap for its location. I lived in a double on the Morton Street side. The bedrooms are spacious and depending on what furniture you have and how you set your room up the living room is as… See More>
                                                  Manager

                                                  4/30/2015

                                                  The Avenue On College
                                                  We're Blushing! Thanks for your review, we appreciate your feedback! Thanks for making Smallwood your home!
                                                  Review Author Icon

                                                  jshankland

                                                  Resident 2014 - 2015

                                                  2/2/2015

                                                  Overall fantastic place to live. Great area and Great facilities. Superb Staff: I thought someone had stolen my car from their parking lot. Management was incredibly helpful through the process. They helped me locate my car in two days. Could not ask for better service!

                                                    Manager

                                                    2/6/2015

                                                    The Avenue On College
                                                    JShankland, Thank you for your great review of Smallwood Plaza Apartments, we are glad we were able to assist in locating your vehicle and help out. Sincerely, Smallwood Plaza Management

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Elevator
                                                    • Fitness Center
                                                    • Free Internet Access
                                                    • Full Size Kitchen
                                                    • Hardwood Flooring
                                                    • Refrigerator
                                                    • View
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                                                    Leasing

                                                    Located in the heart of downtown Bloomington. Smallwood is close to the IU Bloomington Campus. This eight story highrise is considered a class A facility with amenities such as a full service Cardinal Fitness gym membership - which is right on site. Smallwood is close to all of the urban nightlife - but yet just blocks away from campus.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Pierce Education Properties

                                                    B-
                                                    B-
                                                    Communities
                                                    9

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?
                                                    Anonymous
                                                    Answered on: 05/23/2018
                                                    A: Yes. New owners and since they took over the place is trashy

                                                    Frequently Asked

                                                    Based on 67 number of votes by renters, The Avenue On College is currently rated 3.1 out of 5 stars.
                                                    The Avenue On College is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Avenue On College is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Avenue On College is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Avenue On College is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Avenue On College is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    The Avenue On College is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 6 days to their community reviews in the past year.
                                                    Pierce Education Properties
                                                    Animal type not listed Allowed
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths
                                                    4 Beds, 2 Baths

                                                    Contact Property

                                                    The Avenue On College

                                                    • Lease Terms *
                                                    • Annual (08/19/2024 - 07/25/2025) Private
                                                    • Annual (08/17/2023 - 07/26/2024) Private Bathroom
                                                    • Annual (08/17/2023 - 07/26/2024) Shared Bathroom
                                                    • Annual (08/17/2023 - 07/26/2024) Private
                                                    • Annual (08/19/2024 - 07/25/2025) Private
                                                    • Annual (08/19/2024 - 07/25/2025) Private
                                                    • Annual (08/19/2024 - 07/25/2025) Private Bathroom
                                                    • Annual (08/17/2023 - 07/26/2024) Shared Bathroom
                                                    • Annual (08/17/2023 - 07/26/2024) Private
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    The Avenue On College is a 727 - 1,544 sq. ft. apartment in Bloomington in zip code 47404. This community has a 2 - 4 Beds, 2 - 2.5 Baths, and is for rent for $920 - $1,295. Nearby cities include Ellettsville, Spencer, Nashville, Martinsville, and Oolitic.

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