The older bad reviews do not reflect how the complex is run now. I've NEVER been given a hand-written bill! We do not pay for gas. The unit was clean and smelled fresh when we moved in. The appliances including the air conditioner have ALWAYS worked. The maintenance crew is GREAT! They fix things in a timely manner and they are very nice. The pool has always been clean in the time I've lived here. A professional pool cleaner comes one a week and the maintenance crew cleans it daily during the summer. The management is always accommodating and nice, and so are the neighbors. The neighborhood is quiet and people are nice, but they tend to keep to themselves. The location is GREAT and so is the price. It's a very nice place to hang your hat.