We have lived in our apartment just over a year. There have been issues, but the office staff is always very nice. Maintenance takes care of issues when they are brought up.
The quality of the apartments is not what I initially expected. When we first moved in the pantry cabinet had a deep gouge in it. They tried to cover it up and it isn't as noticeable. The island is definitely not square and the cabinets hang out on the bottom due to this. There is tile missing under the bathroom vanity where it was never finished. A little over a year and we have cracks in our tile in both the kitchen and bathroom. The paint on the walls will come off very easily if you try to clean it, but they will touch it up if requested. We can hear our neighbors above us in the bathroom, but usually can't hear much else.
Our electricity bill is usually around $60 for 2 people. The highest our bill got this winter was in November for $120. Our water and sewer bill is $12 to $17 per month.