Number of reviews in the past 365 days | 32 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 15.28 days |
Contact Property
Governor Square
1825 Jefferson Drive West
Carmel, IN 46032
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 32 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 15.28 days |
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
We value the feedback we receive from our residents to help us constantly improve. Your experience was very concerning, and we're sorry we missed the mark with you! We certainly do not want our residents to be dissatisfied with our work. Please reach out to the office regarding these concerns and we would be more than happy to assist. We appreciate your patience and hope to achieve a 5-star experience with you in the future.
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
Thank you for taking the time to share your thoughts about Governor Square! We would love to have the opportunity to connect with you directly about any issues you may be having. If we can connect on areas we've fallen short, we can make changes to better ourselves. Please contact us at your convenience to chat.
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Thank you for the review! Customers like you are the reason we love doing what we do! We appreciate your business here.
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Thank you for sharing your detailed review about our community. We understand we have missed the mark here and hope to improve going forward. Reviews such as this help bring our areas in need of improvement to light and help to drive impactful change in our community. If you have not done so already, will you please contact us directly to start a conversation? Hopefully we can connect and chat through a resolution to any issues you've been having.
Dear Melawoods, We are so sorry to hear of the issues you have had at our community. We want to provide every resident with a five star experience and we have clearly fallen short here. Please reach out to us at [email protected] or visit the Leasing Office so we can ensure any outstanding issues are resolved for you immediately. We really appreciate you taking the time to leave us a review because your feedback helps us to improve our customer service. Thank you for being a valued resident.
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
Dear Resident, thank you for taking the time to leave us a review. If you have any specific concerns, please do not hesitate to speak to us in the Leasing office. We want our residents to have a 5-star experience so we welcome feedback on ways we can improve. Thank you for being a valued resident.
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
Thank you so much for the positive review! We are happy to see you've been pleased with our beautiful community so far. If you have any needs to make your time with us here even better, please feel free to contact us directly and we would be happy to assist.
Thank you for sharing your detailed review about our community. We understand we have missed the mark here and hope to improve going forward. Reviews such as this help bring our areas in need of improvement to light and help to drive impactful change in our community. If you have not done so already, will you please contact us directly to start a conversation? Hopefully we can connect and chat through a resolution to any issues you've been having.
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
We are so sorry to hear about the issues you've been having in our community and we hope we can take this opportunity to improve going forward. Our goal is to make each of our residents feel comfortable and happy in their apartment homes and we have certainly missed the mark here. Please contact us directly to ensure any outstanding issues are addressed.
We are so sorry to hear about the issues you've been having in our community and we hope we can take this opportunity to improve going forward. Our goal is to make each of our residents feel comfortable and happy in their apartment homes and we have certainly missed the mark here. Please contact us directly to ensure any outstanding issues are addressed.
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
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TAKE AN INTERACTIVE TOUR TODAY! Now offering appointment only tours. Call today to schedule yours. Well-known for offering some of the largest floor plans in the area, Governor Square Apartments makes living in one of the best cities in the US even better. From modern-day commodities and attractive amenities to an excellent location just off 116th Street, our Carmel apartments check off all the prerequisites for comfortable city living. Embrace having every convenience you need right on site. Including a resort-style pool, multiple parking options, and a playground, our amenity package is carefully crafted to make day-to-day life more enjoyable. That’s not all. Our pet-friendly community will charm you with the professional landscaping that provides a relaxing backdrop and the elegant home interiors that play counterpoint to the colonial-style architecture of the exteriors. Inside your one, two or three-bedroom apartment, townhome or cottage, enjoy large living areas, fully-equipped kitchens, generous closets with built-in shelving, as well as a patio or balcony that provides additional outdoor storage. Many of our finishes and fixtures have been updated to add a modern feel to the place, and most homes feature a fireplace. Our call center is open 24/7 to answer any questions you have. (+more) As a resident at Governor Square, you will find plenty of excitement beyond your front door, at the on-site fitness center, clubhouse, and business center. Outside our premises, Carmel’s best awaits, from top employers such as CNO Financial, Geico, Allegion, and Capital Group to the convenience of the eclectic Carmel Arts & Design District. Embrace comfortable city living. Choose to rent one of our competitively priced Carmel apartments and call us for details today!
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Contact Property
Governor Square
1825 Jefferson Drive West
Carmel, IN 46032